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Bel Air Collection Resort & Spa Vallarta

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Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
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Bel Air Collection Resort & Spa Vallarta
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Bel Air Collection Resort & Spa Vallarta
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828 reviews from our community

Traveler rating
    426
    196
    110
    53
    43
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286
304
10
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Trail, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The only disappointment was that we had no Internet. Our stay was fabulous. We had a beautiful room overlooking the ocean as we requested. We enjoyed the pool and spa and found the staff to be very courteous. Any request we had was promptly looked after. Thank you very much for everything!! We loved our stay at BelAir and will... More 

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Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We had a great vacation. The staff at the resort were very polite and helpful. Service at the pool was really amazing even though the staff were run off their feet often by the crowd that came for spring break! We had many relaxing walks along the beach, and moonlit dinners at the resort and many surrounding restaurants. Pool was... More 

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Calgary, Canada
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked a hotel room for a couple of days before attending our regular resort. This hotel/resort is someone old so do not expect a four star resort. The hotel unit which was a lock-off of a larger unit and faced the back of the resort with the window opening to the hall way and over looking another resort delivery... More 

Was this review helpful? Yes 1
Mexico
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I was very excited when I made my reservation to Nayarit. I am originally from Mexico but have been living in the US for around 11-12 years. When I got to the hotel there was no staff to greet you or help you with your luggage. I had to get my own luggage and drag it to the lobby to... More 

Was this review helpful? Yes 3
Seattle
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

When our taxi dropped us off, I expected a good half hour wait to get into our room, as we were a bit early. Unfortunately it took a lot longer. Like an hour and forty minutes longer. When we saw our room, I was surprised how cramped it was. It was clean, and I loved the pillow top bed with... More 

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Portland, Oregon
Top Contributor
82 reviews 82 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room, a 2 bedroom condo was in very good condition and had a partial ocean view. Our room was clean and well maintained. We could not have been more pleased with the location and walked the beach for hours each day. We had lovely sunsets each night. The resort itself is a smaller size and the amenities were in... More 

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Airdrie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just spent the week of March 8, 2015 at BelAir and what a wonderful experience. The staff are the friendliest I have ever meant, constantly trying to help you. The food was great. Our deluxe studio was beautiful and the house keeping staff were so good at keeping the accommodation so nice and clean. The evening entertainment was super,... More 

Was this review helpful? Yes 1
Chicago
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I spent four days at this resort as a part of a large family reunion -- which mostly consists of Mexicans. We had some significant concerns about this place in advance because of the negative reviews and the very poor quality of the hotel's website. I was very pleasently surprised by the quality of the facilities on... More 

Was this review helpful? Yes 1
Albert Lea, Minnesota
1 review
1 of 5 stars Reviewed 2 weeks ago

As a VIP Member I was placed in a room that had no micorwave, no coffee pot, no working tv. The resort appears to be on the downhill slide, appearance is down and in disrepair, pool tiles are falling off the walls and it was that way last year. I was there for two weeks and have been going there... More 

Was this review helpful? Yes
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: I hope that you are well and appreciate your comments of which are of high importance, as a VIP member that you are, we always have the rooms ready as our person in charge of members advise of the arrivals before hand, however I apologize for the inconvinience that you may have had in your room. I would... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

All I can say is wow! My fiancé and I chose to go here for our "engagement moon" and got All inclusive. We are used to huge resorts in Mexico, and Bel Air is not this. It's so home-like, amazing, and friendly all around. We upgraded to a deluxe studio and we had no complaints, it was beautiful. Check-in took... More 

Was this review helpful? Yes 1
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: It is a a great pleasure to know that your stay was pleasant and unique. Part of our Hallmarks such as : Sunset corner, Tea Time, Early bird breakfast, champagne glass at your arrival and refreshing towels are part of which any one can find in this your home. Not only you enjoy great unforgetable vacation time ,... More 

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