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Bel Air Collection Resort & Spa Vallarta

3.5 of 5 Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
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Bel Air Collection Resort & Spa Vallarta
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Bel Air Collection Resort & Spa Vallarta
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772 reviews from our community

Traveler rating
    402
    178
    100
    51
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have stayed at this resort many times over the past few years, so I am speaking from experience over time. Let me start by being positive about the staff. The employees at this resort are very warm and friendly and always try to have a smile on their faces - even when they know things are wrong. Now comes... More 

Was this review helpful? Yes
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very familiar orientated resort, we love it so much and particular this year 2015., we have an idea of expresso machine please buy one and built food watcher before get in to the pool area from the beach will save I lot of labor and the people are very good, the service amazing and I considering is five star service... More 

Was this review helpful? Yes
Erie, Colorado
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here last Jan 2014 and the service was excellent yet the room was very small. This year Jan 2015 we upgraded room to Master Suite and it was SWEET. Reservations said ocean view, which we did not get but overlooked pond which was fine. Nothing we could do to change the situation. (If there is a secret to getting... More 

Was this review helpful? Yes
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Susan: I am so glad that you were able to see the changes from one year to the other. As we are doing many changes and renovations and working on quality service. Which I can tell by your comments that we are doing well and thats what is most important to me. All of our staff of our hotel... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Sadly this won't be the best review I wish I can give. The resort is truly beautiful --its' lobby, pool, beach placement, restaurant, it's not very big but the space is used wisely. The staff was also very pleasant. To the resort's downfall however, I have a few (but in my opinion very important) points. The rooms are very small.... More 

Was this review helpful? Yes 1
New York City, New York
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

These are seriously some of the nicest people working at a hotel we have ever encountered. From the very start to the end all of the employees were friendly, welcoming, knowledgable and proud of the surrounding area. The hotel is smaller than most but that is not a negative. The grounds facing the beach are impeccable and the pool is... More 

Was this review helpful? Yes
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: Thank you for your valuable coments and I am glad that your stay turned out an unforgetable experience. In deed our resort as of today chosen by families and couples and however its for all type of persons, ur areas as our spa , gardens , restaurants , kids club, bars, and infinity pool are all to pamper... More 

Port Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

everything was excellent the staff the food the accommodationsthe grounds are well kept and had no problems checking in or checking outthe pool was very warm the boutique is well-stocked as is the small store in front

Was this review helpful? Yes 1
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Steven: Thank you for all your comments which day by day makes us improve. Day by day we are making changes to our hotel of which makes us be one of the most requested resorts and I appreciate that you had chosen us and that we are part of your history. I would like to remind you that all... More 

Leland, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is such a wonderful hotel for families, couples, singles that like a boutique size resort that gives a sense of intimacy, caring and a true Mexican experience. The staff was very caring and worked hard to satisfy our requests. The buildings are close to the pool and the most gorgeous sand beach wide and like sugar. The pool is... More 

Was this review helpful? Yes 3
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Judy: For myself and our staff, its a pleasure to have you in house and to be able to make of your vacation a real experience to which can be told always. Our areas and infinity pool in front of our great ocean and our spacious and comfortable rooms, kids club and spa etc, make a pleasant stay for... More 

Topeka, Kansas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Spent 1/17-1/19/2015 First night had a Beautiful Mexican Beach Wedding right below our 6th Floor room Despite 11pm complaints about booming music our Room rocked into 4am... I moved to this location for relaxation after 11 nights on Los Muertos beach in PV only bright side i went out onto the balcony and watched the guests stop and light luminaries... More 

Was this review helpful? Yes 2
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Fred: I appreciate your comments and suggestions and I hope that in your stay you enjoyed of the atention and service that we are known for and the beauty of the view that you had in your unit. For the beauty of the hotel and the view people reserve for their special weddings , however in this particular case... More 

Ottawa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am presently at the hotel, myself and a friend booked a month long stay in a 2 bedroom condo. Some good and some bad, the hotel is very clean, staff are friendly and work very hard. As for the location, it all depends what you are looking for, its a bit isolated, you will need a car or take... More 

Was this review helpful? Yes 1
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Martin: First of all it was a pleasure to have you in this your home away from home for a month; and the same time to know that the service and the cleaning are of your total satisfaccion, which for us is very important. Regarding our phone conversation I appreciate that you have commented that all is perfectly well.... More 

Scotch Plains, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and my wife Malvina had an excellent vacation at this resort in December 2014. We have had many pleasant vacations at this resort before and it seems that every time it is better than the year before. This is due to the dedication, hard work, friendliness and attention to details of all employees, who have been treating us like... More 

Was this review helpful? Yes 2
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Thomas; It was a total pleasure to have met you during your stay and to let you know that you are very special guest to us and I hope that soon we have you once again here in this your home away from home and so that I invite you a delicious green juice or your choice. Our mayor... More 

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Additional Information about Bel Air Collection Resort & Spa Vallarta

Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Vallarta 3.5*
Number of rooms: 215
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Also Known As:
Bel Air Collection Resort And Spa Vallarta
Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
Playa Del Sol Grand Hotel
Playa Del Sol Grand Puerto Vallarta
Playa Del Sol Grand Resort
Hotel Style:
#2 Best Value Hotel in Nuevo Vallarta
#4 Business Hotel in Nuevo Vallarta
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#10 On the Beach Hotel in Nuevo Vallarta
#11 Romantic Hotel in Nuevo Vallarta

724 photos of this hotel

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