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Bel Air Collection Resort & Spa Vallarta

3.5 of 5
Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Hotel amenities
Bel Air Collection Resort & Spa Vallarta
Ranked #14 of 24 hotels in Nuevo Vallarta
4.0 of 5 stars 222 Reviews
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222 reviews from our community

    Trip type
Traveler rating
    96
    59
    32
    20
    15
Date Rating
Seattle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW
1
person found this review helpful

Full disclosure... I am a Timeshare member at the Belair Vallarta, formerly known as Playa Del Sol Grand. The last 3 times I had visited PDSG, I was so stressed out that I actually couldn't wait to go home. Members were treated like second class citizens because the emphasis was on getting NEW members, not taking care of the people... More

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Tempe, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW

My boyfriend I just returned from a one weeks' stay @ the Bel Air Vallarta, we were there the week of May 11-18. I was a little concerned about a few of the comments I read, but for the most part, they were unfounded. First: the staff were wonderful. Our personal favorite was Andres at the front entry area, and... More

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Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2012
3
people found this review helpful

My parents have been owners at this resort for several years, but it seemed to always come with baggage... because of the timeshare pressure to pay for more and seemingly get the same or less in return. Playa Del Sol would treat their owners as second class citizens compared to folks casually staying there for a few days. Bel Air... More

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Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 14, 2012
3
people found this review helpful

We went to a wedding and we had to pick all inclusive plan. Since they have many plans, European, timeshare, etc, they said they didn't have a wristband. They bring you the bill everything you order anything and you have to give the room number. And waiters fights and get angry because they work on tips. It is very uncomfortable.... More

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Champaign, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2012
4
people found this review helpful

This is a relaxing and laid back resort. We have been going to the Bel Air since it was the Playa Del Sol Grand 6 years ago. We were pleasantly surprised with the improvements the new owners have made. We were there the last week of March and first week of April. Be aware the week before and week after... More

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Omar Vazquez, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review
May 1, 2012

Dear Guest, Thank you so very much for your nice comments, we really take under consideration all that our guests have to say about their stay, that`s why we believe in a continues quality process, that has allowed us to get better and better. We sincerely hope to see you soon, and provide another unforgettable stay in our great resort.... More

Springfield
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

This property is too far from downtown Puerto Vallarta to be of any use if you like to enjoy entertainment, great restaurants, and the night life. It takes 2 buses or a taxi ride each way to enjoy the wonderful downtown area and restaurants. The pool bar is pretty limited as far as seating (5 or 6 seats in the... More

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Omar Vazquez, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review
May 1, 2012

Dear Guest, We are in fact, in the Bahia de Banderas Area, Im sorry that you had not the information about it, even thought in our web page its clear. Despite the fact that our partners such as travel agencies and On line travel agents know this The Bahia de banderas area is taking its own night life, of course... More

Calgary
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2012
1
person found this review helpful

We just enjoyed a fantastic stay at this resort for the week leading up to Easter. Outstanding service and friendliness by the staff. Despite the 'Don't book thru Nolitours - they give you crap rooms' warning, we did and had a fantastic Junior Suite on the sixth (top) floor of Building 3. Clean, great amenities and quiet (relative to the... More

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See 2 more reviews by Dana M for Nuevo Vallarta
So. Calif.
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

We went to Nuevo Vallarta's Bel Air Collection Resort and Spa during April Easter week. It was mostly locals and Canadians as we're told Americans mostly go June thru December. The staff (besides timeshare salespeople) were awesome. There was some confusion regarding our room reservations as we had several but the manager Anwar was so kind and helpful and really... More

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Campbell River, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 16, 2012

Admittedly we arrived at 12.00 noon - but to wait until 6.00 p.m. for our room was a bit much! The pool and beach areas were packed to capacity and the only place to sit was uncomfortable chairs by the pool bar. We checked at reception every hour - and they couldn't even give us a room number so that... More

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See 2 more reviews by susiq101 for Nuevo Vallarta
kelowna
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2012
1
person found this review helpful

We have visited this resort frequently since 2006 and love it!! The changes in the last 2 years have been fantastic, from the upgrades at the pool area to the sushi bar. However, it would be nice to see the Italian restaurant area opened up again to give the guests a variety of food choices. I can't say enough about... More

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Omar Vazquez, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review
April 14, 2012

Dear Guest It was a pleasure to host you. For the whole staff is a privilege to serve you, year after year, and we can wait to see you too. I will make sure that every one at the hotel get your feedback, since that kind of comments are the solely purpose of our job. Sincerily Omar Vazquez Gaytan More

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Additional Information about Bel Air Collection Resort & Spa Vallarta

  • Playa Del Sol Grand
  • Playa Del Sol
  • Playa Del Sol Grand Hotel
  • Playa Del Sol Grand Puerto Vallarta
  • Playa Del Sol Grand Resort
Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Price Range: $

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