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Bel Air Collection Resort & Spa Vallarta

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Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
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Bel Air Collection Resort & Spa Vallarta
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Bel Air Collection Resort & Spa Vallarta
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884 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (884)
  • Mar-May only
    (282)
  • Jun-Aug only
    (178)
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  • Dec-Feb only
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a long and exhausting flight, we arrived to be embraced by an exceptionally friendly and accommodating staff. Check in was a bit delayed due to, well, technical difficulties but the implacably upbeat and assuring Pancho at the front desk took great care to make sure we were comfortable. The truly remarkable Trini quickly became our favorite and not just... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We booked a 2 bedroom condo directly through the owners on airbnb for 9 nights. There were 5 of us (4 adults and 1 teenager). We arrived late in the evening our first night and from the minute our taxi pulled up we had some greet us and take all of our luggage for us. Check in was easy and... More 

Was this review helpful? Yes 3
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear miss. Melanie: Thank you for choosing our resort as your Holiday destination. We really appreciate the time invested on writing your review. For sharing your great experience with other travelers and of course we´ll be more than glad to have you back. Also of course, we will work hard to attend those little details you mentioned, which are very... More 

Lexington, Kentucky
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed May 25, 2015

Where do I start, plates in dinning room where chipped, flatware was made of tin and would bend, The food was cold and mediocre at best, if you had towels they were stained, frayed and worn out, Had to wait until towels were washed and dried before receiving the stained, frayed towels at the pool, Pool water was so cloudy... More 

Was this review helpful? Yes 4
Saint Paul, Minnesota
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 19, 2015

The Good: The pool and grounds are beautiful. It is right on the beach and the views are spectacular. The beds are super comfortable and the bathrooms have a tub (which is important to me). It is a nice walk up the beach to Bucerias for dining and shopping. The kitchenette was very handy as we prepared our own breakfast... More 

Was this review helpful? Yes 5
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Traveler: Thank you very much for the invested time to write your comments. we really appreciate that you shared some of the benefits that surround the hotel and the proximity to the town of Bucerias and the department store, as well as they can cook inside the room We will work even harder to exceed the expectations of our... More 

Ames, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 17, 2015

I recently spent a week here and yes, it is clearly an older hotel in the process of being brought completely up to date, but I would still stay here again. We were upgraded to a master suite after the first two rooms we were given smelled extremely musty and had no promised DVD player, and even the room we... More 

Was this review helpful? Yes 2
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Miss Christy : Thank You very much for sharing your opinions with other travelers. And the time invested on sharing us your comments. Be sure we will fix whatever we need to fix, like the internet speed and the intermittent conection wich works, but denetly will be improved. And we work hard every day to have the property in... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 26, 2015

Came for a few day getaway with a good friend. We weren't looking for a crazy party scene, we wanted a nice relaxing trip, and that's exactly what we found. We were there midweek, so the resort seemed only half full - which was perfect. Though there were families there, there wasn't an overabundance of screaming kids or screaming partygoers... More 

Was this review helpful? Yes 2
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr. or Mrs. Gabbers29: Thank you very much for the review of your stay. Indeed we are focused to the relaxation, and I am glad to read it worked that way on your vacation. Also we are pleased to read you enjoyed our All Gourmet experience and of course our food. Please be sure we will share your comments... More 

Nine Mile Falls
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 21, 2015

We normally stay at Paradise Village, just down the beach. But it has grown so large and full of kids, loud music, and not a great getaway relaxation place any more. Bel Air, however, while it has its share of kids, especially during Spring Break, its choice of music is played at a lower volume and is much more relaxing.... More 

Was this review helpful? Yes 2
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr. Richard: We really appreciate the time invested on writing your review. It help us and all the travelers to find out about our Resort, the service, and the surrounds. Thank you for trusting your vacations with us. Be sure we will share your comments with all our staff, so they can see they effort is recognized by our... More 

Maple Ridge, Canada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 16, 2015

It is my brothers time share that he allows us to use. when we go usually in Feb. each year. We fly down straight from Abbotsford B.C. We use West Jet which is great. when we arrive at Bel Air Resort we are greeted by friendly staff members to take our bags wait for us to check in always talk... More 

Was this review helpful? Yes 2
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr. Gary: As always the pleasure was for us. And of course we will be looking forward your next trip. Thank you for sharing how helpful and kind is our staff. Of course we will share your comment with them. Please contact me if you have any special request for your next visit. Have a great year. Best regards... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

We came for a family vacation, the wife, daughter and son-in-law and two grandkids. We've been many times, but a first for son-in-law and grandkids. The location is absolutely spectacular and staff is helpful and courteous. It's a little off the beaten path, so getting to nearby restaurants is either a walk of 15 min to an hour at very... More 

Was this review helpful? Yes 2
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Audscott: For us is an HONOR to make this resort your family reunion and thank you very much for bring the rest of the family with you. It is really a pleasure to host your family vacations. Also thank you for sharing with other travelers tips for moving outside the hotel. Indeed, the town of Bucerías is very close,... More 

Saskatchewan, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 11, 2015

The Bel Air has a great location on Flamingos Beach in Nuevo Vallarta. It is right on the beach and no building is more than a 2 minute walk to the ocean. All the studios, 1, and 2 bedroom units come with an ocean view. The staff are fantastic with guests and members. They treat you like family and try... More 

Was this review helpful? Yes 4
Gerente General... G, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr. Murray: Thank you for sharing your comments with other travelers. Be sure we are looking forward your return. We will share your great opinion with our staff, that will make them very happy. To find out that they effort is recognized by our guests. It was a pleasure to have you in this home away from home. Hope... More 

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