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Grand Velas Riviera Nayarit

5.0 of 5 Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
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Certificate of Excellence 2014
Grand Velas Riviera Nayarit
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Grand Velas Riviera Nayarit
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1,178 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Grapevine, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here May 24- May 31 2014. We have also stayed here last year for our Wedding in April, and have also stayed at their other resort in Rivera Maya for another wedding. This place is awesome, and the level of service was great as we have come to expect. Hugo is the man you need... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We loved our server Alejandro H. from Azul who attended to us for breakfast and lunch. He was personable and sweet and friendly. He brought tears to my eyes when he and his partner Isreal gave us a gift on our last morning at the resort. We really bonded with Alejandro and asked for him every meal we ate at... More

Was this review helpful? Yes 1
Prairie Village, Kansas
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We really had a good experience here, but our review is somewhat mixed. Highlight- the spa. Get a massage from Elizabeth. I promise you will not regret it. Also, go early. There is this aqua therapy room that I cannot even describe. Best spa experience I have ever had. Our room was beautiful and spacious- but not what we reserved.... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just visited with my wife for our 10 year anniversary. From the moment we arrived the staff was amazing! The tended to our every need down to the smallest details. Our bellman Miguel Casillos even went as far as to make our dinner reservations for our first night there. Our personal concierge Alejandro Topete was incredible. He arranged a surprise... More

Was this review helpful? Yes 2
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were at the Grand Velas for our mini-honeymoon late September to early October. We needed to get away for some R&R and boy did we! From the moment we arrived to the hotel to the sad sad check out time, our personal concierge Alfredo Jimenez was there to make things so easy and awesome (you read it right -... More

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Green Valley, Arizona
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third stay at this hotel. We have stayed at most of the hotels in Nuevo Vallarta from Paradise Village as far north as Club Marival. Grand Velas is one of the best if not the best. Staff is very well trained and they attend to your every need. The only down side was the food. While very... More

Was this review helpful? Yes 3
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you John for your continued loyalty to Grand Velas, especially in these times where the selection of resorts is much larger. I believe the secret to maintaining a loyal client base is to provide a consistency in the product and service. We have been very fortunate to have forged a great loyalty amongst our staff resulting in the high... More

Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We (my family and I) recently stayed at the Grand Velas and we were blown away by the extremely high level of service from all the staff member with special mention to Cesar Rios and Hector Guicho. We were celebrating my mother and my wife's birthdays (both on the same dates - October 3rd), so it was a very special... More

Was this review helpful? Yes 5
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

It made us feel very nice when we read your kind words on the personalized service that you received from our staff, in particular that from of our concierge department. Our dedicated team of young professionals handles many requests and affairs on a daily basis and each one is treated with great importance and seriousness, no matter the individual relevance.... More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I went to the Grand Velas on our honeymoon, and it was a truly magical experience. The hotel is exquisite, the food is spectacular, and the service is perfect. Our personal concierge, Alojandro Topete, saw to our every imaginable need and made sure our stay was perfect. If you want a romantic, magical getaway with delicious food,... More

Was this review helpful? Yes 1
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much Chris for having chosen Grand Velas as your honeymoon resort. As a customer orientated company we do our utmost to create not only unforgettable visits for our guests, but we also wish to generate a feeling of great satisfaction in the fact that the decision to reserve with us was an overwhelming good one. And I... More

Monterey, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you for a Magical Royal Wedding for two! Due to hurricane Odile we had to cancel our wedding plans in Cabo at the last minute. Our airline reservations agent actually suggested we travel to Puerto Vallarta instead and highly recommended Grand Velas Resort Riviera Nayarit. I was put in contact with Geraldine the wedding planner right away. bypassing the... More

Was this review helpful? Yes 3
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you so much Carol for sharing the magic of your wedding stay with us. Sometimes in life we are presented with obstacles along our path, but as professionals and humans we can overcome the unexpected and plan and work to make the goal even better than originally thought. And it is truly evident that between you and our team... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved everything about the resort. Even check in was amazing with a cold towel, shoulder massage and iced tea to help us "relax from the trip". The spa was wonderful. Room service was good. Restaurants were great and the service was top notch. The ocean and pool are magnificent. All around some of the best service I've ever had... More

Was this review helpful? Yes 2
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Karie, thank you very much for your glowing comments on the happiness that you felt during your recent vacation with us. As a team it pleases us to know that all the aspects that you touched on were to your great satisfaction. I would like to point out as well that I do reside in the hotel frequently in order... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(12)
  • Very good(10)
  • Kid Club(5)
  • Top notch(4)
  • Would highly recommend(4)
  • Riviera Nayarit(4)
  • Lounge chair(3)
  • Infinity pool(3)

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Hotel Nuevo Vallarta
Grand Velas All Suites And Spa Resort
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta

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