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All 24 Nuevo Vallarta hotels

Grand Velas Riviera Nayarit

5.0 of 5 Resort (All-Inclusive)   |   Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
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91%
Ranked #2 of 24 hotels in Nuevo Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
EKAPLAN Woodland Hills, California, United States
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1,106 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
Woodland Hills, California, United States
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family of four (a five year old and 10 month old) spent a week at this resort. Over all the experience was amazing. The food was great, customer service was great and the facilities were top notch. Everything was clean, well maintained and even though it was a big place, it felt intimate. The only downside was the wifi... More

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DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you Sr. Kaplan for sharing your kind words with everybody here on TripAdvisor. I am glad that the overall experience was amazing and that many aspects of your stay were to your great satisfaction. I will apologize to you as I have done to others concerning the internet failure in mid July. We are better protecting the system from... More

West Hollywood, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

After a bumpy start with the front desk reception (a lady with an attitude whose name I wish I'd taken) and having to move to a different room the second day and not getting a pool view as promised in our reservations (the first floor being all garden view and not one spec of pool view) we ended up having... More

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DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you for taking the time in sharing your vacation experience at Grand Velas. We wish that every aspect of your stay exceeds your expectations and that includes the check in process. We do try to satisfy the needs and requisites of every single guest but sometimes in periods of high occupation we have to work closer with the guest... More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had an excellent time at this resort, the service is top notch! After playing golf at 2 amazing courses we spent the afternoon at the pool bar. David, Daniel,Rene, alyandro and Joel are the best bartenders! David makes amazing shots and they are a great group of guys to spend the day with. Oscar was our personal concierge and he... More

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DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you Sr. Wicker for your fine comments on your recent stay with us. As you found out firsthand our pool staff is really one of the highlights amongst our staff. Their professional and jovial attitudes really help to make your recreational time in the pool and beach unforgettable. You can be assured that the fine young men that you... More

Sun City, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I were on vacation celebrating our 23rd wedding anniversary. Raquel Garcia was our concierge and she was wonderful, she made our stay one of the best vacations we have ever taken. She made our stay and our anniversary very special. We also really enjoyed the Aqua Bar and bartenders Rene Rodriguez, Alejandro Gonzalez and David Aguirre, they... More

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DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you John for selecting Grand Velas to celebrate your special anniversary with us. It pleases all of us here that your stay was one of the “the best vacations that you have ever taken”. Special recognition will be made to Raquel, Rene, Alejandro and David, all of whom contributed nicely to the success of your anniversary and holiday. We... More

Los Angeles, California
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I had a great experience at this hotel. We had been to the Grand Velas in Riviera Maya a few years back and wanted to try this location. They both look very similar, beautiful. We had a bit of a rough start after we checked in. Check in was easy and to our surprise we were upgraded... More

Was this review helpful? Yes 1
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you for your interesting comments and a big thank you for your continued loyalty throughout Velas Resorts. It is nice that you tried another of our properties after enjoying our resort in Riviera Maya. We take great pride in the consistency throughout our chain and that consistency includes the awareness of special culinary diets and allergies that our valued... More

Miami, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Sorry to write this title, but readers should know that this is a great all inclusive hotel in Nuevo Vallarta, unless you have already been at the one in Riviera Maya (RM Cancun). That one excedes this one in all aspects except service which it is the same Very Good. As for GV Nuevo Vallarta, service is impeccable. The hotel... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We have not been to an all inclusive in 16 years because we did not like the food or drinks offered. After seeing all the reviews for this resort, we decided to try one more time. IT WAS PERFECT. First of all, Jose Ramos (pool concierge) was so attentive, beyond friendly, and kept the kids' smoothies coming! The hotel should... More

Was this review helpful? Yes 1
Redwood City, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

My family and I stayed here for 9 days in July and we had one of our most memorable family vacations yet. We have two young boys - ages 5 and 3 - and both had the best time. The activities for kids, movie nights and kids club provided everyone with something they wanted. All of the options allowed for... More

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Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here for a week in June and had a great vacation. Everyone working at the hotel was very nice especially Alejandro Arce and Manuel Hernandez whom work at the pool area. They truly went above and beyond to give us excellent service. The food is overall good with great presentation. We ate at all the... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

This was hands down, the best vacation I've ever had! I was very skeptical about all-inclusives, but this one surpassed all expectations. The resort was clean and beautiful, the services were top notch and the staff was the best I've ever experienced. This was my 5th vacation in Mexico and this was the first time I didn't want to go... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(12)
  • Very good(10)
  • Kid Club(5)
  • Riviera Nayarit(4)
  • Top notch(4)
  • Would highly recommend(4)
  • Lounge chair(3)
  • Infinity pool(3)

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Reservation Options:
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Also Known As:
Grand Velas All Hotel Nuevo Vallarta
Grand Velas All Suites And Spa Resort
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta

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Master Suite 617 (36)
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Parlor Suite 631 (40)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Nuevo Vallarta #2 On the Beach Hotel in Nuevo Vallarta #2 Family Hotel in Nuevo Vallarta #2 Romantic Hotel in Nuevo Vallarta #2 Top resorts Hotel in Nuevo Vallarta #2 Luxury Hotel in Nuevo Vallarta #4 Business Hotel in Nuevo Vallarta
Hotel Class
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 
Number of rooms
267

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