We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Nuevo Vallarta hotels

Mayan Palace Nuevo Vallarta

Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Hotel amenities
Mayan Palace Nuevo Vallarta
Ranked #21 of 24 hotels in Nuevo Vallarta
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Nuevo Vallarta
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

536 people have reviewed this hotel

Traveler rating
    156
    179
    72
    66
    63
See reviews for
137
103
4
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Norman, Oklahoma, United States
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Ever watch the movie "WestWorld"? That's a bit how this felt.. like we'd walked into another world but one that was not real.. we visited in mid-march to get away from the cold winds and onto a hot beach.. our room, 5211, had a beautiful view but unfortunately the balcony is only big enough to stand on.. no room for... More

Was this review helpful? Yes
Maricopa, Arizona
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon arriving at the resort, everything looks perfect... until you sit down and look around for a while. The longer you stay, the more you see things are patched together and unfinished. (before everyone starts in on me, yes I know this is to be expected when you travel, and especially so for travel in Mexico.) I'm not expecting perfection,... More

Was this review helpful? Yes
International Falls, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been coming to MAYAN PALACES since we first purchased a time share in 1991. We have not missed a year. When we first arrive, everyone greets us with 'welcome home' and that is just how we feel! The bell boys, the waiters (especially at Balche by the pool) do everything they can to make us feel at home.... More

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Sondra C : Thank you for taking the time to provide us your detailed feedback about your recent stay at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We are certain Alan, Adrian, Iliana, Abraham, Luis, Miguel, Temo and Jaycee will gladly receive your feedback, as... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Upon our stay at the Grand Mayan, Miguel an activity helper was amazing at entertaining. He had a great personality and was always smiling while working with others. Because of Miguel, I have memories that will last a life time. I really enjoyed the conducted activities, and learning more about Miguel and his lifestyle in Mexico. You've got great staff... More

Was this review helpful? Yes
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear 6514787777: Thank you for taking the time to provide us your feedback. We are always pleased to learn that our guests enjoy their stay at Mayan Palace and particularly, that our resort’s staff was accommodating with your needs. Working to anticipate and exceed your every need is very important to us. We are certain Miguel will gladly receive your... More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my third vacation at the Mayan and every time it just gets better and better. The location is amazing and everything is so beautiful. It is paradise. When you get to the resort you are greeted by amazing people who take your luggage on a cart to your room for you. I was amazed at all the staff... More

Was this review helpful? Yes
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear sweetpeaa : Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality by providing service excellence. Comments like yours inspire us to continue creating ideal vacation experiences.... More

Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We just got back from the mayan palace march 14 we were there for 1 week restaurants super over price. Hotel not busy asked for a room with a view got the basement could not even fit a chair on patio view was bush. water leaking from upstairs to our master bedroom went to front desk to complain sent guy... More

Was this review helpful? Yes 1
Long Beach, California
1 review
4 of 5 stars Reviewed 4 weeks ago

The grounds are very nice. The staff is very nice. The ocean has a river pouring into it so the water is not crystal clear blue etc. it's brown and very sandy. Not recommended for swimming! If you purchase anything on the grounds, it's very expensive. Go to small places outside the property. All rooms "DON'T" come with coffee makers......only... More

Was this review helpful? Yes
San Francisco, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

What a horrible experience our stay was. Took my wife on our Honeymoon here and felt awful doing so during our stay. When you first arrive you realize your not staying at a resort but rather a compound. The place is way to large and construction is going on all over the place because they are still building and expanding... More

Was this review helpful? Yes 4
Portland, Oregon
1 review
5 of 5 stars Reviewed March 6, 2014

Lovely vacation ,even when I have been sick this turn out to be a very nice time to spent with friends,the resort have amazing grounds,beautiful water features,very nice and accommodating employes , the addition of Santuario a entertainment area with bar lounge and shows,and the plaza mall with really nice high end options to eat,shop and enjoy,haven't been here before... More

Was this review helpful? Yes
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Crhistiane : Thank you very much for submitting your review of your stay at Mayan Palace. we are delighted to learn you enjoyed our facilities, the grounds and that your trip was fun. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are certain all the staff... More

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed March 2, 2014

This was our first visit to the resort in Nuevo Vallarta. Like in Stacy A's comments we were given a hotel type room, as the type room we purchased was not built yet. They up-graded us to a room in the Grand Bliss which gave us access to the pools at the Grand Mayan. Both the hotel and staff were... More

Was this review helpful? Yes
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Bruce L : We truly appreciate the time you have taken to share with us your impression about your experience while staying at another one of our resorts. It is nice to learn you liked food options and thank you as well for your kind comment about the staff, as they are considered one of our biggest assets. We... More

Been to Mayan Palace Nuevo Vallarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Nuevo Vallarta
#16 Romantic Hotel in Nuevo Vallarta
Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Mayan Palace Nuevo Vallarta Hotel
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace
Mayan Palace Resort

Owners: What's your side of the story?

If you own or manage Mayan Palace Nuevo Vallarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Mayan Palace Nuevo Vallarta to your Saves list