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All 26 Nuevo Vallarta hotels

Mayan Palace Nuevo Vallarta

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Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Hotel amenities
Mayan Palace Nuevo Vallarta
Ranked #21 of 26 Hotels in Nuevo Vallarta
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577 reviews from our community

Traveler rating
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155
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Welland, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We have had the worst vacation of our lives at Mayan Palace in Puerto Vallarta. We are RCI members, and booked through RCI. 1st we were given a room on the first floor , beside a septic tank line. We asked if we could change rooms because we are also Mayan members, but we are still stuck in room 5112... More 

Was this review helpful? Yes 1
Barrie, Ontario
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

my girlfriend and I just spent 2 weeks at this resort. when we first arrived (after a long day of travel), we barely got checked in and were accosted by the timeshare sales staff at reception. The sales person was persistent and rude and we didn't even have our key for the room yet. We were told it would be... More 

Was this review helpful? Yes 2
Little Rhody, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the least favorite of my Mexico vacation spots. The rooms, pool and restaurant were fine, and the weather is perfect. But the beach was very disappointing. Have been used to the perfect sands of Acapulco and Cancun, but this was very rocky, making jogging and walking barefoot uncomfortable, at best. On the other hand, younger folks than I... More 

Was this review helpful? Yes 3
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here over Christmas 2014 with my wife and 2-year old. We loved the resort and water park! The weather was perfect and the staff and restaurants were great. The resort is impeccably maintained with great boardwalks, walking paths and beautiful scenery. We were upgraded from the Mayan Palace to the Grand Mayan at check in when we agreed to... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Derek F : Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our pools, restaurants and the facilities. Working to... More 

Sherwood Park, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Mayan Palace from November 29-December 6 and loved the resort. Were apprehensive about going here for a lot of the reviews were not good but this place is lovely. Massive grounds which are exquisitely maintained and there are no vehicles in the resort area. Golf carts get you around from one resort to another. All the walkways... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear cuddles521 : We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are pleased you enjoyed our beautiful landscaping and grateful for your kind words about our staff´s service, as we consider them one of our biggest assets. Comments like yours inspire us to continue creating ideal vacation... More 

Brampton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently returned from a weeks holiday. Originally scheduled for Mayan Palace but was upgraded to the Grand Mayan one bedroom in Nuevo Vallarta. Nice property very friendly staff and excellent restaurants.

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear thesenior2 : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. The same way, it is pleasing to find out you our food options. Comments like yours inspire us to continue creating ideal vacation... More 

San Diego, California
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 9, 2014

Just returned home from staying one week in this lovely, but huge resort. The grounds are exquisitely maintained with lots of pathways to walk day or night. Multiple restaurants onsite with very good food, a little pricey, but it is a resort. Nice beach that you can walk on for quite a distance. Our room was a two bedroom suite... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear travelersrus86 : Thank you so much for choosing Mayan Palace for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our grounds. Our goal is to make each one of... More 

Olathe, Kansas
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 26, 2014

We recently stayed at the Grand Mayan in Nuevo Vallarta in late October. I am a Mayan Palace owner but at this location the Mayan Palace is under construction so we were switched to the Grand Mayan. This Mayan property continues to expand so you are shuttled to the various restaurants, spas, market, boutiques and golf course. There is also... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Nancy L : We are grateful for your taking the time to write a review about your experience at The Grand Mayan. We are glad to learn you enjoyed our food options. Thank you as well for your kind words about some our staff, as we consider them one of our biggest assets. Rest assured that your comments will... More 

1 review
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 23, 2014

Recently stayed here for two weeks with my three year old and a friend. I just want to be clear that this review is for the Mayan Palace, not the Luxx, Bliss or Grand Mayan as some seem to get confused on these reviews. First off, the rooms are pretty spacious and very clean. Secondly, the staff are fairly pleasant.... More 

Was this review helpful? Yes 17
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Kate M : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. Thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are disappointed that we were unable to meet your expectations to the fullest. Rest assured that your... More 

Canada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 23, 2014

We had a one bedroom end unit on the 4th floor facing the ocean. It was spectacular. Room was huge and reception employees were excellent and very helpful. Entertainment at the other building was very entertaining! Would go back for the friendliness of all employees.

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear racinee: Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are happy that you liked your room view and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. We take great pride in creating incredible vacations and after... More 

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Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 20
Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#17 On the Beach Hotel in Nuevo Vallarta

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