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All 26 Nuevo Vallarta hotels

Mayan Palace Nuevo Vallarta

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Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Hotel amenities
Mayan Palace Nuevo Vallarta
Ranked #22 of 26 Hotels in Nuevo Vallarta
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569 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brampton, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Recently returned from a weeks holiday. Originally scheduled for Mayan Palace but was upgraded to the Grand Mayan one bedroom in Nuevo Vallarta. Nice property very friendly staff and excellent restaurants.

Was this review helpful? Yes
San Diego, California
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned home from staying one week in this lovely, but huge resort. The grounds are exquisitely maintained with lots of pathways to walk day or night. Multiple restaurants onsite with very good food, a little pricey, but it is a resort. Nice beach that you can walk on for quite a distance. Our room was a two bedroom suite... More 

Was this review helpful? Yes 1
Olathe, Kansas
Contributor
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at the Grand Mayan in Nuevo Vallarta in late October. I am a Mayan Palace owner but at this location the Mayan Palace is under construction so we were switched to the Grand Mayan. This Mayan property continues to expand so you are shuttled to the various restaurants, spas, market, boutiques and golf course. There is also... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Nancy L : We are grateful for your taking the time to write a review about your experience at The Grand Mayan. We are glad to learn you enjoyed our food options. Thank you as well for your kind words about some our staff, as we consider them one of our biggest assets. Rest assured that your comments will... More 

1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Recently stayed here for two weeks with my three year old and a friend. I just want to be clear that this review is for the Mayan Palace, not the Luxx, Bliss or Grand Mayan as some seem to get confused on these reviews. First off, the rooms are pretty spacious and very clean. Secondly, the staff are fairly pleasant.... More 

Was this review helpful? Yes 12
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Kate M : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. Thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are disappointed that we were unable to meet your expectations to the fullest. Rest assured that your... More 

Canada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had a one bedroom end unit on the 4th floor facing the ocean. It was spectacular. Room was huge and reception employees were excellent and very helpful. Entertainment at the other building was very entertaining! Would go back for the friendliness of all employees.

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear racinee: Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are happy that you liked your room view and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. We take great pride in creating incredible vacations and after... More 

Okemos, MI
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

The new Grand Luxx Spa Towers Residents Club are really nicely decorated and spacious. Our family of 6 stayed in one of the three bedroom units with plenty of room for all. Shuttles to all parts of the resort were frequent and no problems getting around to the various pools, restaurants and other facilities. Pools galore, wave pool, water slide... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear unioneyes : We truly appreciate the time you have taken to share with us your impression about your experience while staying at another one of our resorts. It is nice to learn you liked the accommodations, pools and the facilities. We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we... More 

Airdrie
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 16, 2014

We are not staying at the Mayan but in a condo next door to the Sea Gardens. On Monday and Tuesday this area had some very heavy rainfall. As a result the beach down near the Ameca River, a couple of hundred yards of beach were covered in debris. My husband was walking the beach and met a team of... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Weblie : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Antonio will gladly receive your feedback. We take great pride in creating incredible... More 

Twin Falls, Idaho
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 13, 2014

Starting with the "Welcome" pitch that to get an ocean view room we had to take the one hour time share tour, so, the next day four hours later into the "tour", when we declined the sales pitch. Salesman told us he would guarantee we could never stay at that resort again. Not that we would want to! Compound is... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear threads2falls2 : Thank you for choosing Mayan Palace for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed our grounds. We are surprised to learn about the inconveniences experienced. Your... More 

Noosaville, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2014 credit card Amex Card Member Review

We had two weeks at this fabulous resort. There is so much to do we could have stayed longer. Lots of restaurants to choose from & great little carts to get you around. Loved the Lazy River & pools & bars.

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear caroldon2014 : Thank you so much for choosing Mayan Palace for your vacation and for sharing your review about your stay. We are delighted to find out that you enjoyed our food options, the pools and bars. Our primary goal is to ensure you are able to relax during your much deserved vacation, and we are pleased to learn... More 

Issaquah, Washington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 17, 2014

When you read that the Mayan Palace will do a hard sell to have you participate in their time share presentation be forewarned... It's not just a hardsell, they won't give you your room key or access to your room until you agree to sit through their presentation. My husband and I attempted to check in to the Mayan Palace... More 

Was this review helpful? Yes 10
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Christi O : Thank you for taking the time to provide us your detailed feedback about your stay at Mayan Palace. As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions associated with accepting an invitation to our sales presentation. Everyone - at free will, attends and we appreciate their... More 

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Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 20
Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#18 On the Beach Hotel in Nuevo Vallarta

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