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Grand Luxxe Nuevo Vallarta

Certificate of Excellence
Av. Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Grand Luxxe Nuevo Vallarta
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718 reviews from our community

Traveler rating
    520
    119
    41
    18
    20
See reviews for
285
230
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Jersey, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful resort and it's a great experience as long as you don't go to a sales presentation. The selection of pools at the resort is fabulous, there are probably over 10 of them and there are about 17 restaurants onsite. The newly opened French restaurant Azul is superb as are the wait staff. I went for escargot... More 

Was this review helpful? Yes 3
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from a lovely week at Grand Luxxe. Overall i would absolutely recommend friends to this resort. Here's my observations on positive and negative aspects of the resort. -check in was a nightmare for our friends. After 3 hours the reservation was found by looking up their name backwards ! -then your shuttled to what tower you'll be checking... More 

Was this review helpful? Yes 1
Sedona, Arizona
Contributor
18 reviews 18 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Grand Luxxe residence tower had its soft opening last December. Today one half of it is completed and the remainder is expected be completed by Thanksgiving. It has private elevators that open into the villas which are around 6000 sq.ft. each, with 4 large bedrooms, 4 1/2 bathrooms, a full kitchen with a dishwasher & oven, a washer and... More 

Was this review helpful? Yes 3
Oriental, North Carolina
Top Contributor
169 reviews 169 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is our third year at the Grand Luxx we have always enjoyed this resort beautiful grounds pools and other enmities. Room service excellent. This year we experience poor service at the pools. In years past the waiters were very quick and attentive. This year we hand to hunt them down for drinks and to get our bill. Gym is... More 

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Denver, Colorado
Top Contributor
65 reviews 65 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Both my wife and I started with this chain over ten years ago and we have moved up the Vida 'food-chain' first purchasing at the Mayan Palace, then the Grand Mayan, and then upgrading to the Grand Luxxe. They have a very grandiose vision that you can't help but like. What I don't like is to be treated like a... More 

Was this review helpful? Yes 2
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

The Grand Luxe is a lovely property but their service and intimidation by staff is unprecedented. I've never experienced more pressure and disrespect in my life. If you look at my reviews, you will see this is my only review that goes below a 5. This hotel gave us a special room, but the construction trucks ran day and night.... More 

Was this review helpful? Yes 4
HIGH POINT
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is our 4th year here. The place is beautiful. They clean in the morning. They turn down service at night. But now with more towers the shuttle service is not keeping up with the flow of people. You will be better off just walking everywhere. If your sick, to see the Dr you will have to pay. They will... More 

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

You simply cannot go wrong with this resort. It's impeccably clean, constantly manicured, the staff is friendly, attentive, and conversational. There are over 14 places to eat, ranging from quick delis, to 5-star restaurants. The rooms are unequaled in quality, amenities, and cleanliness. The concierge we had was memorable, infinitely patient when we had questions, and suggested helpful and thoughtful... More 

Was this review helpful? Yes 3
San Jose, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The GL lives up to its name. It is the fanciest of the multiple resorts on this Grupo Vidanta property, and I've never seen such a massive resort property: 4,000+ developed acres, according to an article on Nuvo magazine's website. Nor have I ever stayed in this level of opulence. We landed here via an exchange for our timeshare, and... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Grand Luxxe through a random trade with our time share. My husband and I traveled there and weren't sure what to expect - but we loved it so much that we are returning with our kids next week and staying at the Grand Mayan (more kid friendly) side - we will see if the experience is... More 

Was this review helpful? Yes 2
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