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The Grand Bliss

Certificate of Excellence
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Av Pasedo de las Moras, Nuevo Vallarta, Mexico
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281 Reviews from our TripAdvisor Community

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St. Albert, Canada
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Our family is here for two weeks and have found the Grand Bliss Pool area Joy team to be fantastic, especially Abigail, Cristal, and Jonathan! Our kids 11 and 8 look forward to each day of planned activities around the resort.

Helpful?
Thank Robert M
Edmonton, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had another wonderful month at the Grand Bliss. One can't say enough about the beautiful grounds, gardens and wooden walkways throughout the property. The staff - everyone we came in contact with - are friendly, warm and helpful. The common areas, pools, and green spaces are immaculate and our room was cleaned and spotless every day! We emailed the... More 

Helpful?
2 Thank Folkmann
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at several Mayan/Vidanta properties, and this is one of their best. This trip we took several family members along and had a one bedroom at Grand Mayan in addition to our two bedroom at Grand Bliss. While the Grand Mayan was very nice, the level of service we received at Grand Bliss in addition to the size... More 

Helpful?
3 Thank Jenienehohl
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Highlight is the Excellent Grand Bliss activities Team, Abigail, Crystal and Abraham” The property is amazing but what makes amazing this place is the people who works there, the service that is provided by the employees is what makes me come back every year. you are greeted everywhere you go and people are always smiling. I really wish managment would... More 

Helpful?
1 Thank Thetraveler1224
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The activity staff at the Grand Bliss pool were amazing ! They really involved us and many of the visitors.. With their convincing and affable personalities. Kudos to Abigail ! As well to Johnny ( be good ! ). Hope to see them next visit at the Bliss Pools in Neuvo Vallarta.

Helpful?
1 Thank chocolatethunder4
Okotoks, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We truly enjoy the resort. The staff are, overall, friendly and eager to help. We have stayed in the Mayan, the Grand Mayan, the Grand Bliss and the Grande Luxxe. The accommodations have always lived up to expectations. The check in routine is tortuous to say the least. It doesn't matter what time of day you arrive, the time from... More 

Helpful?
Thank Mcgieck
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to find out that all our staff was welcoming and pleasant, as this is what we strive for every day. On the other hand we are dissatisfied that we were unable to meet... More 

Turner Valley, Alberta
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After coming back to this resort for the past 15 years one would wonder why I put up with the nonsense. You have to admit, the climate in January is unbeatable and the amenities at the resort are excellent. However, the people who plan the site transportation, communications and staff training seem to have no idea what they are doing.... More 

Helpful?
2 Thank Cruiseinn
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your stay at The Grand Bliss. We are delighted to find out that you enjoyed the weather and our the amenities at the resort. Nevertheless we are sorry to hear about the inconveniences experienced during your visit since we are always looking to surpass our... More 

Centraltime
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We love this resort. The pools are the best anywhere. The new road to enter the complex is a terrible addition. The road is very curvey, enough to make you can sick. Not sure what is wrong with a straight road. Also, you cannot walk off the property unless you go walk along on the beach to the sister property... More 

Helpful?
Thank centraltime
Maple Grove, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were a family of 10 traveling from Minnesota. Check in takes time, but very friendly staff. Eduardo (Grand Mayan) concierge was always so helpful and friendly. We spent most of our pool time at the Bliss Pool - activities staff - Jonathan, crystal, Abigail and Angel were so much fun! They greeted us each day with so much energy... More 

Helpful?
1 Thank Gary l
St Louis
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The activities at the Grand Bliss are very fun and entertaining, especially with the Excellent team of Jonathan, Angel, Abigail Cristal and Abraham leading them. The whole team makes your stay very enjoyable while engaging the guests and makes people feel at home! Go the the Grand Bliss and say Hi to Jonathan (Johnnie be Good-Johnnie Be Bad!)

Helpful?
Thank jan g
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