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The Grand Bliss

Certificate of Excellence
Av Pasedo de las Moras, Nuevo Vallarta, Mexico
The Grand Bliss

192 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (192)
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    (61)
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Keswick, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Lovely resort, very secure, but close enough to walk to some outside eating locations. Taxis always available for a longer excursion, such as Walmart etc. Inside the resort you can shop, swim, be entertained each evening, enjoy different menu's through out the resort plus much more. People are friendly and more than willing to be helpful. Our only complaint was... More 

Was this review helpful? Yes 1
Chilliwack, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 4wks April 22 to May 22 at the GrandBliss.immaculate surroundings,great food and top notch customer service.From checkin Alehandro,Ana were so accommodating.Spent a lot of time at the Bliss pool,Monica,went out of her way to bring drinks,our food,ice and water,topsin customer service,always smiling too.But I can't forget the pool social club,Johnathon,Edgar and Vincente,all we're fun,entertaining,kept us all intertained,great guys.overall... More 

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Bear, Delaware
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Grand Bliss is a beautiful place to stay and all the staff is so accomodating. The time I spent here, was like paradise. Everyone should experience this tranquil and exciting place. I'd like to thank Adolpho and Christian at check in for all their help. Also I want to thank Claudia our housekeeper. These staff member's made our vacation... More 

Was this review helpful? Yes 2
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed many times at the Grand Mayan and decided to try the Grand Bliss. We were very happy with everything. It is a quieter resort and we loved the solitude. The walk to the pool and beach are a bit of exercise every day. The staff (pool, front desk, concierge) were all helpful and friendly. The resort restaurants... More 

Was this review helpful? Yes 2
Calgary
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 27, 2015

There are already many reviews of this quality resort. This was the second time visiting the resort although our first time staying at the Grand Bliss ( previously stayed at the Grand Mayan sister building). This is a very well designed, beautifully maintained resort. Having previously stayed at all-inclusives the vacation was more costly than I am accustom to but... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Danny C : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Bliss. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your... More 

Waxhaw, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2015

We stayed there in October 2014 and also in 2013 and we call the Grand Bliss our second family. The staff really makes the resort the best. They are always accomodating and very willing to help with any situation. The rooms are always clean and well maintained and we have always had an ocean view which is nothing less than... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear maui04_13 : Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Bliss. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. Your comments are always welcomed. We always like to hear about our guests’ experiences since it... More 

Griffin, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 26, 2015

The Grand Bliss in Nuevo Vallarta is a fantastic vacation spot. The rooms are luxurious. The variety of restaurants is great. So many pools and activities to choose from. The jungle walk is an incredible experience. The experience of a botanical garden without leaving the resort.

Was this review helpful? Yes 1
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear dwilli3038 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the accommodations, the pools and grounds. Our goal is to make each one of our guests’ vacations relaxing and... More 

ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 23, 2015

We stayed at the Grand Bliss mid April in a two bedroom unit, exchanged through RCI. We have stayed at the Grand Mayan in Riviera Maya and Acapulco on 4 separate occasions. This trip, our 5th, added up to a total of 9 weeks spent at a Grand Mayan/Grand Bliss property, the first in Nuevo. Before you go email the... More 

Was this review helpful? Yes 12
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear floridabound1: Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Bliss. We are delighted to learn that some of our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your... More 

1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

We are Hilton grand vacation club members. We used RCI points to book a stay at the Grand Bliss. Like you, we read everything we could on trip advisor before leaving for our weeklong vacation. Much of the information below is a rehashing of many of those comments. Hopefully a few of our additional comments will help make your stay... More 

Was this review helpful? Yes 10
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Savagefolk : We really appreciate the time you have taken to share with us your detailed impression about your stay at The Grand Bliss. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Christian will gladly receive your feedback. Rest assured that your comments... More 

Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2015

this hotel was great. the staff helped us with every question. most speak very good English. most disappointing part was we thought we had ocean view, but we were on the backside so we had mtn view which means our private pool was chilly since it did not get very much sun. this was not the hotels fault though, because... More 

Was this review helpful? Yes 4
Socialmediamanager1, Gerente at The Grand Bliss, responded to this review

Dear Jeremy G : Thank you for providing your comments about your vacation at The Grand Bliss. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know... More 

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