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The Grand Bliss

Av Pasedo de las Moras, Nuevo Vallarta, Mexico
The Grand Bliss
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182 reviews from our community

Traveler rating
    101
    47
    17
    8
    9
See reviews for
79
56
2
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Bayville, New Jersey
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The management of this "upscale" resort is poor at best. Every time we try to resolve an issue it is a major hassle. Front desk creates more problems then they solve. They basically told us we were stupid when we reported no hot water in the room. It took 3 men to figure out that we didn't have hot water... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We got a free week via RCI at the Grand Bliss. As soon as we checked in we were escorted to the "travel desk" where the woman told us that since we were owners at another RCI affiliated property the sales pitch was only for our info and not to sell us anything. I'm not that gullible and knew better.... More 

Was this review helpful? Yes 1
California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We highly enjoyed staying at the Grand Bliss and we will be back. There were a few minor issues, but the good outweighs the bad by far. Pros: - Nice spacious suite including a spacious bathroom with Jacuzzi. - Nice Hotel overall - Nice surroundings, plenty of greenery, trees, bushes etc. - Plenty of on-site restaurants. Food was good everywhere... More 

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Queretaro
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a timeshare owner they sold us these reaervations knowing we were a family of 14. After a 9 hour drive it took 2 hours to check in because we coukdn't all fit in the 3 rooms and 1 suite we had. They wanted us to.pay more for one of our children because he counted as an adult. We finally... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have been owners of a timeshare with Mayan Palace (now Vidanta) since 2004. We visit Mexico every year, traveling to Acapulco, PV, Cabo and Cancun. We have not stayed at the property in Nuevo since 2012 and this was our first year staying in the Grand Bliss. We were pleasantly surprised to see all of the changes that have... More 

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Grass Valley, California
Top Contributor
83 reviews 83 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love this place as you never get bored of the fabulous property and views. Our favorite pool and bartenders are Cristian and Jose. The concierge, Cristian is the best when needing help! We come here twice a year for a very relaxing vacation. We usually go off property for dinner.

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear bobalou19 : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Bliss. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 6, 2015

I love this place as a destination. The management sucks. Last year we were told by the sales people that owners get 10% off. This year we found out it is not true unless you go through the brain damage of the sales tour. It is beautiful here. The restaurants are great and the people that work here are very... More 

Was this review helpful? Yes 8
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Brewsbeer : Thank you very much for submitting your review of The Grand Bliss. We are delighted to find out that most our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed our food options. However, we are shocked to learn about the inconvenience experienced during your visit,... More 

Chippewa Falls, Wisconsin, Usa
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2015

The facilities are tropical elegance. The staff are attentive and accommodating. Concierge staff are helpful in arranging reservations for restaurants,guest shuttles from the airport, outside excursions and activities, and answering questions. The grounds are expansive with multiple timeshare hotels, pools,lounges, pool bars, affiliated restaurants, spas,a Plaza shopping center, and a golf course, all accessible by cart shuttle service and walkways.... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Carol A : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools, grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’... More 

Md
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 17, 2015

My wife and recently returned from The Grand Bliss in Nuevo Vallarta. We have been to the Grand Mayan before and were hoping that the experience would be atleast as good. When we were last there there was major construction (noise), some restaurants were closed and there was construction plywood up over much of the campus. Now very little construction,... More 

Was this review helpful? Yes 6
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Travelismyforte : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned. The same way, it is pleasing to... More 

Indiana
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 4, 2015

I continue to return to the Nuevo property (The Grand Bliss and Grand Mayan) because I love the people and the grounds so much! I always have loved returning to this system and location. The people make it the best: Ernesto and Monica at the Grand Bliss pool; Edgar, Abraham, Jonathon, and Anayi (sp) at the Grand Bliss pool; Rapheal,Oscar,... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear CDGreenspan : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Bliss. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every... More 

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