I honestly don't know how everyone came up with the great reviews for this resort. I guess that I just like really nice places. Rooms are horrible, small tv doesn't work, plastic furniture on the balcony, fifty million screaming kids, whistles blown at the pool, very poor front desk service, and they nickel and dime you for everything even though... More

We loved this resort for everything they had to offer, nothing less than 5 star dining here. Very friendly staff. Beautiful grounds, the rooms are in need of upgrading to the level of the rest of the resort. Otherwise we had a wonderful trip

We traveled with a group of 6 couples, the first rooms we were in were older and musty smelling. After speaking with Mildred at the front desk, we were all able to move to the newer rooms the next day. "Millie" provided excellant customer service, every time we saw her she spoke and checked with us regarding our accomadations and... More

Just arrive back late last night from yet another wonderful week back at the Grand Marival. This is now our fourth visit to this resort. Not quite sure why the comments about rude front reception personnel. We experienced nothing but the most friendliest and helpful staff throughout our stay. Our flight had arrived late, hence, we arrived late to the... More

First impressions of this resort was not good. After a long day of travelling with two small children under the age of 4 we were very happy to arrive at the resort. We went to check in, the front desk was not very friendly or welcoming.I had sent a email a week before we arrived requesting a ground floor room... More

We just returned from our honeymoon at this location. It was overall a good trip and a good resort but there are a few things you need to know if going there. First of all, the front desk staff are extremely rude and ignorant. By ignorant, I mean, they don't know operations and just stand there looking at you like... More

We stayed at the Marival Grand however you are able to use everything in both the Grand & the sport complexs. Check-in was good and the room nice with beach & pool view. We asked for smaller pillows and it took 2 requests but they came. Mini bar only has water stocked each day nothing else. Pools were good however... More

Our party of six adults spent 9 wonderful days at the Marival. Nothing disappointed us. Our check-in was quick, efficient and friendly. A simple 'no thank you' was all it took to end the dreaded time share pitch. The rest of the information we were given by the time share lady was useful information about the resort and its amenities.... More

Here are the 'heavenly aspects: warm pools (thanks for deciding to now heat them!); great Italian food (Amalfi rocks), a cheerleading competition (lucky us for our timing); water aerobics where they permit children to join (man, you guys and gals work us hard!); spinning class that left me spinning (well done Carlos); always a friendly staff member to talk with... More