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Marival Resort & Suites

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Boulevard Nuevo Vallarta y Paseo Cocoteros S/N, Nuevo Vallarta 63732, Mexico
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1 room 1 guest
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Marival Resort & Suites
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2,572 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2572)
  • Mar-May only
    (820)
  • Jun-Aug only
    (637)
  • Sep-Nov only
    (406)
  • Dec-Feb only
    (709)
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Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I'd like to start by saying that the front-of-line staff at the hotel is amazing. Really, really spectacular service! In addition to this, the hotel is tidy and newly renovated. i'm not sure what the cost of a day pass to the hotel is; but it should be increased. The calibre of other guests at the hotel did not match... More 

Was this review helpful? Yes 1
La Mesa, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Their negligence in their guest well-being it’s at its worst. One of their greatest Offence´s is that if a family member suffers any injury they do not notify any one immediately they juggle with the person’s well-being and worry more about their liability. Even after various attempts of locating family member they denied the fact that there was any incident... More 

Was this review helpful? Yes 2
Edmonton, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Let me first say that we are members of the vacation club here. We have enjoyed 5 vacations here and this one has been no exception to the rule. Let me say that the staff here make everything absolutely great! We have over our years coming here had many great staff assist us with the day to days. This time... More 

Was this review helpful? Yes
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear MerivalMember, Thank you for being part of our Vacation Club, it's very rewarding to know that your stay was as pleasant as the former ones and we keep exceeding your expectations, as that's the main reason of our service. We'll be sending your kind comments to the personnel who made your stay even more pleasant. We'll be looking forward... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our vacation was from 8/20/2015-8/27/2015. Our family (2 adults and 2 kids) had a fabulous time. The grounds are lovely and staff is working around the clock to keep it clean. Staff is very friendly and speak Spanish and English for the most part. The a la carte restaurants are exceptional! The room service is twice daily. Once in the... More 

Was this review helpful? Yes 1
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear Annette D, Thank you for choosing Marival Resort & Suites as your vacation destination, we feel pleased to know that you and your family really enjoyed your stay with our entertainment team, specialty restaurants, cleanliness of our facilities, accommodating staff and the warm climate of our destination. We're sorry if you couldn't enjoy enough bathing on the sea due... More 

San Diego, CA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice resort Us: Me, my wife, and 17 year old son. Stayed at resort with group of about 12 friends and family. Stayed 4 nights in August. Staff Staff was great! People working at Marival were supper friendly and went out of there way to help you with any questions or request. Bell man Pedro is the best, joked with... More 

Was this review helpful? Yes 1
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear BobSanDiego_CA, Thank you for sharing your experience with other travelers, we love reading satisfied guest and we're glad we did it with you and your family. Thank you for mentioning our facilities, rooms, cleanliness, staff, food, activities and entertainment staff. We're sorry for the inconveniences about no letting you get in the ocean, the Ministry of Navy sends a... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A return visit for my husband and I and my mother in-law (she's a 30+ visitor) and we are ready to go back! Other than the stingrays in the ocean our visit was great! We went the first week in August which was a very hot week but the staff kept us well supplied with water and other beverages! The... More 

Was this review helpful? Yes
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear Kay H, Wow!! Such a loyal guest!! Almost the age of the hotel! Thank you for sharing your experience with us, it's always rewarding reading comments from repetitive guests, as a sign of good quality and good service in all areas. Thank you for outstanding the people who made your stay even more special. We'll be waiting for you... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have a ranch in Jalisco, about 50 acres, my family stays near me and the pueblos near by are just beautiful. I love coming to Jalisco to get away from all the traffic from the DFW and the people. Sometimes one just needs to refresh the mind from the stress of the routine of going to work and straight... More 

Was this review helpful? Yes
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear Israel O, Thank you for sharing your comments with us, and doing such a positive review about our Hotel, facilities, cleanliness, food and we feel pleased to know that you had an awesome time along with your family where you could rest and have fun. This is your home and we'll be pleased to have you back again soon... More 

Vancouver, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a family of 4 - son 18 and daughter 15, first time to Puerto Vallarta. We stayed for one week at the Grand Marival Resort and Suites. We had adjoining rooms #1620 & 1621. The rooms are very nice and i guess that side of the property has had renovations done according to the previous tripadvisor reviews I... More 

Was this review helpful? Yes 2
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear MyStar2000, Thank you for posting your review on this site and doing such a descriptive narration about our facilities, food, services, and staff. Your comments regarding the temperature of the food in our buffet Casa Bella, are already with our F&B Manager to follow-up. Thank you for outstanding some items and drinks from our menus and bars, as well... More 

Cambridge, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I traveled to Nuevo Vallarta this past April and stayed at the Grand Myan and for the whole week we were there, we were wishing that we had stayed at Club Marival. For many years we stayed at Marival and it is the best place to stay in Nuevo Vallarta. Next visit, we will definitely stay here.

Was this review helpful? Yes 1
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear Daniel P, We'll be looking forward to having you back soon for your next stay at Marival Resort & Suites. You're part of the Marival Family and we want to offer you the best vacation experiences. Sincerely, Daphne Fernández, Gerente General/ General Manager Marival Resort & Suites® More 

Duncan, Canada
1 review
2 of 5 stars Reviewed 1 week ago

I would not recommend this resort. Employees have a "do not care attitude", room was infested with bugs, bedspread and sheets stained, at least 4 of our party got sick and very limited internet coverage. Only internet available in lobby. Lobby smokey, hot and noisy therefore not conducive for work. Maid service extremely intrusive, coming in and out of our... More 

Was this review helpful? Yes
MarivalResorts, Director General at Marival Resort & Suites, responded to this review

Dear NoMarival, Thank you for sharing your comments on this site, every guests' comments help us improve to offer the best vacation experiences. We deeply regret that our Resort didn't meet your expectations. We would have loved a call to housekeeping or Concierge to change your bedspread, sheets or if you were not happy with your room, see the possibility... More 

Hotel Review Summarization

What travelers say

  • Time share(10)
  • Kid pool(8)
  • Boogie boards(7)
  • Very nice(6)
  • Casa Bella(6)
  • Ocean views(3)
  • Snack bar(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,107 photos of this hotel

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Pool/beach area (395)
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Hotel & grounds (287)
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Dining (115)
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Room/suite (161)
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Bathroom (16)
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Business center/function rooms (4)
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Other (573)

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2 Bedroom Suite #3101 (52)
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Activities Pool (14)
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Amenities (79)
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Beach (11)
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Children's Pool (4)
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Pools (21)
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Restaurants and Bars (89)
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Standard Room #123 (23)
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Standard Room #1838 (27)
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The Hotel (61)

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Pool/beach area (6)
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Hotel & grounds (5)
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Room/suite (4)
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Dining (1)
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Other (6)
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