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Hard Rock Hotel Vallarta

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Special Price
40% OFF + $1800 CREDIT
Best prices for: 1 room 1 guest
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Hard Rock Hotel Vallarta
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Hard Rock Hotel Vallarta
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2,134 reviews from our community

Traveler rating
    1,433
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    40
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654
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (446)
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There are newer reviews for Hard Rock Hotel Vallarta
See the most recent reviews
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2010

We booked through Air Canada Vacations. Everything went smoothly from flight to transfers. Nice to be whisked through airport without having to wrestle with all the people who wanted to provide transportation. The reception at Vallarta Palace was lovely with cold face towels followed by a smoothie of sorts. The package included a 1500 resort credit and we used some... More 

Was this review helpful? Yes 3
Sublimity, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2010

First and foremost, the staff are incredible! They are so accommodating and aim to please, friendly, always pleasant and smiling. "My pleasure" is their motto. Stayed in concierge level rooms (8022, 8023 & 8025) - spectacular! Rooms very clean and views to die for. Top shelf liquor in rooms. 84 degrees, sunny with a slight breeze the entire time -... More 

Was this review helpful? Yes 3
seattle
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2010

I am writing this review due to the previous comments about how horrible this palace resort is..... We returned yesterday after a week that included a wedding on thursday. I can only stay that we had a wonderful time, the rooms and facility were very clean, food was very good and yes there were only two beers but there was... More 

Was this review helpful? Yes 2
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 18, 2010

For the past few years Cancun area Palace Resorts have been our favourites. I was a bit put off by reports that the beaches and water at Puerto Vallarta were not as nice as Cancun but I was intrigued by reports of the whale migration to Banderas Bay every winter and the rare birds such as Blue Footed Boobys there... More 

Was this review helpful? Yes 5
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 14, 2010

I've read most comments about Vallarta Palace on Tripadvisor because we are members and like to keep up with other peoples thoughts. We have just returned from the Vallarta Palace and everything there is wonderful. The service is great, these people really go out of their way to assist you in anyway possible. I have a special dietary need (celiac),... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2010

We stayed here in Dec 08 and had a fabulous time. The view from our room was amazing. We had a jr suite and loved the fact that they refilled the fridge daily with beer, sodas, and water. The free hard alcohol in the rooms smelled like rubbing alcohol so we didn't try those. The hotel itself was beautiful. The... More 

Was this review helpful? Yes 2
Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 4, 2010

This place is great. The weather is reliable with little to no rain. It does take longer to get to the hotel cause one of the bridges is down but they are working on fixing it. Some tips on spending the palace resort credit is you can get pictures taken of you. There is a table across from the gift... More 

Was this review helpful? Yes 5
Denver, Colorado
Top Contributor
85 reviews 85 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 3, 2010

We went for a wedding and had a great time. We've been to several Palace Resorts, this being the largest we've been to. We like the smaller feel of other resorts, but had a nice time. It was nice that we had a resort credit that we could use towards activities and amenities. The massage was nice, but I had... More 

Was this review helpful? Yes 2
Bettendorf
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2010

Great service at this hotel/resort. The staff and general manager were professional and very helpful. We have stayed at this resort before and will continue to visit. Easy in and out of airport and to and from resort. Very pleasant stay.

Was this review helpful? Yes 2
Naples, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2010

We have been going to Vallarta Palace for seven years now. We love the resort as it is very nice/upscale, but gives the feeling of a casual no nonsense flair. Nothing stuffy! The resort staff is amongst some of the nicest people we have encountered in all of our traveles, which is one of the main reasons why we return... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Ocean views(7)
  • Great time(6)
  • Room service(6)
  • Romantic dinner(5)
  • Sunset cruise(5)
  • Pool area(5)
  • Very good(3)
  • Guest service(3)
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