We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Nuevo Vallarta hotels

Hard Rock Hotel Vallarta

4.5 of 5 Resort (All-Inclusive)   |   Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Price
40% OFF + KIDS STAY FREE
Save Saved
You added Hard Rock Hotel Vallarta to your Saves list
Hard Rock Hotel Vallarta
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
88%
Ranked #4 of 24 hotels in Nuevo Vallarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MrsShah2014 Manchester, United Kingdom
  • Overview
  • Reviews (1,555)
  • Photos (1,515)
  • Amenities
  • Q&A (1)
  • Room tips (306)
  • Location
  • More
Write a Review

1,555 people have reviewed this hotel

Traveler rating
    1,036
    337
    106
    49
    27
See reviews for
473
600
12
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were a group of four. We stayed from July 10th till July 24th. From the moment we arrived it was a rockstar service. We were greeted with towels to freshen up, and the bellboys took our luggage straight away. We went into the VIP check-in where Teresa and Paulina could not do enough for us, they made us feel... More

Was this review helpful? Yes 3
Nuevo Vallarta
1 review
5 of 5 stars Reviewed 3 days ago NEW

Extremely good experience. As most vacations tend to do, it ended which was the only negative part of the trip. The hotel staff is so friendly, more friendly than most other vacation experiences I've been to.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Guadalajara Metropolitan Area, Mexico
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our experience was totally awesome. The very best of this hotel was the service from the staff. They became good friends taking care for everything at any time. It will be our priority for our next trip.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Alfonso T, I wlould like to thank you very much for your sweet review, is great to read your comments and greater to know thet you have choose us for future getaway, looking forward to greetyou back soon. Indulge your inner rocker! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More

Fullerton, California
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This trip was truly amazing! The customer service provided at every restaurant, spa, etc. was the best. Rosy at the pool was the best waitress we could have asked for! She never left us without food or drinks. Truly the BEST!!!

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings kglo3382, Thank You for your thrilling review, is my pleasure to read your comments about your recent stay, thank you as well to mention Rosy, I am constantly monitoring the comments of our dear Guests and she is receiving many compliments at lately, we hope to greet you back soon, here at Hard Rock Hotel Vallarta to provide you... More

Ramsbottom, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was a fantastic hotel in an amazing part of Mexico (Nuevo vallarta). From the moment you arrive you feel chilled and ready to begin your holiday. The pool areas are large enough (Rosy your amazing), the restaurants have an amazing choice with Zen being a truly perfect evening, Solis and Gabriel thankyou. all the staff were great but a... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Lee B, Thank you very much for your thrilling review, is a pleasure to read your comments, special thanks on behalf of the staff members you kindly mentioning, they love when our Rockers post about them. Looking forward to greet you back to Hard Rock Hotel Vallarta. Keep the good times rolling! Luis Entrala Fàbregas General Manager Hard Rock... More

Nuevo Vallarta
1 review
4 of 5 stars Reviewed 1 week ago NEW

If you want a good hotel to stay and get rest this is the best in Nuevo Vallarta, Excellent Service, good food in the most of the restaurants. All inclusive is the best in this place. I spent a good time with my family and the best is the service, all the people always with a smile

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Rafael C, Thank you for reviewed our resort, is for me a pleasure to read your kind comments, so glad that you have enjoyed your time here al Hard Rock Hotel Vallarta, looking forward to pamper you on your next visit. Let’s rock together! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

We were here for a week and we had a great time! The food is excellent. We went to all restaurants and we loved them all. The hotel is impeccable. The cleaning staff do a great job keeping the areas spotless! The service is great. Everyone smiles and they are all friendly. We are happy we made the choice to... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Meli W, Thak you very much for your review, I´m joyusly reading your coments about your vacation experience, I can see that you have enjoyed our Rock n´roll style! Thanks again for your kind comments and hope welcoming you back to the Hard Rock Hotel Vallarta. Keep the good times rolling! Luis Entrala Fàbregas General Manager Hard Rock Hotel... More

Ambler, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

If you are a hard rock lover, then this is the resort for you. The rooms are just average and they were not any way the cleanest rooms. If you are not a VIP member then expect a room on the the same level as an average hotel. The staff in the restaurants are very friendly. The food is great.... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Lucille D, Thank you very much for your review of our resort, I am so glad that you have enjoyed your stay despite any inconvenient, and I want to especially thank you for the invaluable importance of your feedback, is by receiving feedback how we can improve our services, if you would like to share any further comments, a... More

Nuevo Vallarta
1 review
5 of 5 stars Reviewed 1 week ago

From the time we walked into the lobby to the time we left, everything exceeded my expectations. Food, drinks, service, bed/linens were all amazing. I would definitely stay at another Hard Rock Resort.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Ashley H, Thank you very much for reviwed our resort, and for your kind comments, is a pleasure to know that we will welcome you back, here at Hard Rock Hotel Vallarta, we are ready to roll out the red carpet to our astonishing Rockstars! Keep the Hard Rock memories! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More

Nuevo Vallarta
1 review
5 of 5 stars Reviewed 1 week ago

Service was excellent Food was amazing hotel was Beautiful Safe, clean Amazing Staff lots to offer...first time visit will definitely recommend This place and return Family friendly lots to do Spa was great

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Edwin D, Thank you for the awesome review! It’s always a pleasure to hear that you had a great time and will continue visiting us. We hope we can wecolcome you soon here at the Hard Rock Hotel Vallarta. Rock on! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More

Owners: What's your side of the story?
If you own or manage Hard Rock Hotel Vallarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hard Rock Hotel Vallarta? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(8)
  • Great time(7)
  • Ocean views(7)
  • Romantic dinner(6)
  • Sunset cruise(5)
  • Pool area(5)
  • Very good(3)
  • Guest service(3)

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Sabre Hospitality Solutions , Amex, Tingo, Caribbean Online Mgt Corp., Travelocity, BookingOdigeoWL, Hotels.com, Venere, Agoda and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo

1,515 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1083)
Viewed
Room/suite (141)
Viewed
Hotel & grounds (209)
Viewed
Bathroom (13)
Viewed
Dining (75)
Viewed
Pool/beach area (217)
Viewed
View from room (95)
Viewed
1:12
Videos (6)
Viewed
Family/play areas (6)
Viewed
Other (321)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (391)
Viewed
Amenities (61)
Viewed
Beach (31)
Viewed
Children's Pool (2)
Viewed
Deluxe Room (43)
Viewed
Pool (46)
Viewed
Restaurants and Bars (103)
Viewed
Rock Star (45)
Viewed
Spa (14)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (19)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Nuevo Vallarta #3 Family Hotel in Nuevo Vallarta #4 On the Beach Hotel in Nuevo Vallarta #4 Spa Hotel in Nuevo Vallarta #4 Romantic Hotel in Nuevo Vallarta #4 Top resorts Hotel in Nuevo Vallarta #4 Luxury Hotel in Nuevo Vallarta
Hotel Class
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double Jacuzzis, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children’s pool, beach volleyball court, tennis court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa®, a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 
Number of rooms
348

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hard Rock Hotel Vallarta and other travelers.
1 question
A TripAdvisor Member

See all questions (1)

See which rooms travelers prefer