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Hard Rock Hotel Vallarta

4.5 of 5 Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
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#4 of 24 Hotels in Nuevo Vallarta
1,680 Reviews 4.5 of 5 stars
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Hard Rock Hotel Vallarta
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Hard Rock Hotel Vallarta
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1,680 reviews from our community

Traveler rating
    1,111
    370
    115
    52
    32
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530
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My sister and I are ending our 6th visit to this hotel, and 10th year in Nuevo Vallarta. This visit did not disappoint! The food was excellent and drinks kept coming! The rooms were clean and comfortable, and the free WiFi has been upgraded since we were here last year. We even had a strong signal consistently on the beach!... More

Was this review helpful? Yes 2
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Dower5, Wow! What an electrifying review, it is so encouraging to hear your comments regarding your experience at your home away from home, and we are happy you felt the Rockstar status, Thank you for your very sweet and detailed review, is my pleasure to know you and your sister are raving fans of Hard Rock Hotel Vallarta, I... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a great stay at the hard rock hotel. Everything from airport transfers to check out was fantastic. We really enjoyed how the staff went out of there way to make sure everything was great for u. The restaurants we all great. No reservations required. No wait. The pool activities people were lots of fun. Thank u Amee Carla... More

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Kosmo397, Wow! I loved your sweet review, we appreciate your comments about your travel experience with us. It is very encouraging to hear that your vacation turned out to be a real Rock Star experience, what a great way to celebrate your wedding anniversary! Thanks again for your comments about Amee, Carla, Rosy and Carlee also Alex, they will... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a wonderful vacation in this all inclusive resort. The food was incredible and they had a good selection of wine and spirits. The rooms are spacious and mine had a hot tube, nice view.The activities were very fun, specially the live rock band by the pool. The people in the front desk, Favio, Gerry and Gaby were super... More

Was this review helpful? Yes 2
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Lucia J, Wow! I loved your wonderful review! Thank you very much for all your positives quotes about our staff and services, is noteworthy how you have described all those little details of your vacation experience at Hard Rock Hotel Vallarta and kindly mentioning Favio, Gerry and Gaby, I sincerely appreciate that you recommend our resort. We are ready... More

Nuevo Vallarta
1 review
4 of 5 stars Reviewed 6 days ago NEW

The best part of HRH Vallarta is the staff, they are very friendly and always trying to make you feel special. Room: Outstanding: An amazing hot tub, a huge shower. Normal: A comfortable bed, nothing espectacular but is OK. To improve: - Restaurants: Outstanding: Zen and Frida restaurant, a great menu. Normal: The rest of the restaurants are OK, good... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Ruben C, Thank you for your great review. It is very encouraging to learn that there were many little things you liked about our facilities and the rock star service from our staff that made your vacation enjoyable like the characteristic Hard Rock hospitality. We appreciate your great comments and also your suggestions, always great to have a hand... More

Nuevo Vallarta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If u want to experience.a excellent time with your family and friend in PVR this is where u want to be, very close to the airport bed comfortable The service was great Great entertainment great food great beach

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Appreciated GarfieldWilliams, Thank you for your comments in this review, we are sure that we will be hosting you in the future and help you create another set of Hard Rock Experiences, I am sure that all our staff will be more than happy to spoil you rotten and assist you in everything you need, they will be delivering the... More

Nuevo Vallarta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were treated like kings and loved every minute of our trip. The staff is truly accomodating at all levels and miss nothing. The food, amenities, drinks, and spa services were all we could have hoped for. This was an outstanding trip and we highly recommend it.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Robert L. C, Thank you very much for your sweet review and for letting us know about the outstanding experience you had with us! I am very glad to hear you enjoyed our facilities, the food in our restaurants, the beautiful beach and above all the service provided for our staff. We'll be waiting for you to create new... More

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

We had the Best vacation. Great service, very good food and you fill like at home becouse of Superb employees at this hotel like Lucia Lopez at Guest Services and Jerry at the from desk. They know what the customer need and go extra mile to make our stay very pleasant .

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Aron T, Thank you for sharing your travel experience with us! it is so encouraging to hear your kind comments about the rock star service at our resort. Nothing rocks our world more than hearing that you felt like at home. Thank you too for spotlight the rocking service you received from Lucia and Jerry, I will pass your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I ♡ Hard Rock Vallarta and cant wait to come back. Rosy is the best pool side attendant!! She is on point - always friendly, always greets you with a smile. The hotel room is beautiful. We had a couples massage and came back to our room to find the jacuzzi full, champagne & chocolate covered strawberries. Excellent service!!

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Jamie E, Thank you very much for your sweet review, I am so glad to hear that you had a great time at our resort, I would like to thank you as well for mentioning the service you received for Rosy, she is a very hard worker and she´s having many comments thru this forum at lately, Sincerely we... More

Redding, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

HRHV is beautiful; lush setting, very nice rooms with a great bed, fun activities at the resort. Gabo @ pool and Juancho @ Sun Bar went above and beyond. Very friendly and attentive staff throughout! Know that when you use "resort credits" you will actually pay 20% of the retail value of spa services, tours, etc. Also, if you go... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Alison2me, Thank you very much for the review, is a pleasure to read that you had a great stay with us at Hard Rock Hotel Vallarta, I am pleased to read your comments, enjoy guests as you who love and live the rock 'n roll experience in all its magnitude, once again thank you for taking the time to... More

Nashville, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We visited the Hard Rock Vallarta from August 27th- September 3rd. There were 7 of us in total and we are Legendary members. Our stay was wonderful. The resort is on the small side and because this is their off season, it was not crowded at all. In fact, it was probably only about 50% occupied. It was nice, never... More

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings Brian B, Thank you very much for your review, is my pleasure to read you're raving fans of Hard Rock Hotel Vallarta, I find your review very noteworthy, you were totally focused on to mention as many staff members who meant on your vacation! Wow! also I want to especially thank you for of your loving comments, we all... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(8)
  • Great time(7)
  • Ocean views(7)
  • Romantic dinner(6)
  • Sunset cruise(5)
  • Pool area(5)
  • Very good(3)
  • Guest service(3)

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo

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