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Hard Rock Hotel Vallarta

4.5 of 5 Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
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Certificate of Excellence 2014
Hard Rock Hotel Vallarta
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Hard Rock Hotel Vallarta
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1,962 reviews from our community

Traveler rating
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590
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (404)
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Reno, Nevada, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Traveled with s group of 9 couples and had a great time. Staff was amazing. Rosy on the beach, Marco at the swim up bar took such amazing care of us. Rooms were great and when we requested a room change since we were right above the disco, we were accommodated quickly without issue. Food was great. Excursions were awesome... More 

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Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

My parents and at least 8 family members have been coming to this resort for 20 years. I have made it about 15 years but missed the last two. This was by first at a Hard Rock Resort. The resort was in beautiful condition with many upgrades. The grounds are in immaculate condition. Love the signs about the vegetation and... More 

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Nuevo Vallarta
1 review
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed our week at HRV. We liked the beaches of Nuevo Vallarta better than Puerto Vallarta as they were wider and less rocky. Not as authentic a feel as PV, but much better than Cancun. Came as part of an anniversary celebration and had no problem with the family feel as we didn't feel overwhelmed with kids at the resort.... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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Rochester, New York
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are Palace Resort Members and stayed at this resort 9 years ago when it was a Palace and had a wonderful time. We have stayed at a few other Hard Rock properties which we enjoyed very much and were very much looking forward to returning to Nuevo Vallarta and the Hard Rock. We were there January 11th till the... More 

Was this review helpful? Yes 2
New Jersey, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay at the Hard Rock Hotel Vallarta! My husband and I love rock music and happily so do our two sons, ages 11 and 18. There is always music playing and a lot of fun entertainment at the pool. Our room was very clean and the food was good. We are well traveled and have been on... More 

Was this review helpful? Yes 2
San Francisco, California
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

stayed here for a week for my 50 th birthday The hotel is clean and the rooms have great big bathtubs with jets in them . My only problem is the bar is loud at night so if you want to sleep early some nights ...forget it its a hard rock . The device is TOP NOTCH Teresa Chavez front... More 

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The expectation was the standard all inclusive and it was that, but the time share sales pitch was over the top. We were awoken at 745am on our second day with a reminder of the time share sales presentation. We had not signed up. Over a year later we are still being spammed. Over all the experience was average for... More 

Was this review helpful? Yes 1
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Cacey p, Thank you so much for sharing your latest experience at Hard Rock Hotel Vallarta; your remarks help us improve our opportunity areas in order to keep a high level of satisfaction among our valued guests. I will personally follow up with the information available and the channels used for its distribution. I hope to see you back... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful time. The service was exceptional. We have been members between Palace and Hard Rock for 10 years. We were pampered from the first minute to the last. We must name some terrific people that really made it even more special. I do apologize if I spell there names incorrect. Paulina thank you for helping us. You were... More 

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Cheri G, Thank you so much for your rockin' five star review. I am so glad to hear that your stay at the Hard Rock Hotel Vallarta was in true rock star fashion. Our world class staff goes above and beyond to provide each and every guest with the Hard Rock brand standard "Love All, Serve All" hospitality and... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Hard Rock Hotel Puerto Vallarta this past week. The service was excellent. Rosy was our favorite employee of Hard Rock. She went above and beyond every day that we were there. When my husband became ill, she was right there making sure he was okay and taken excellent care of. Gracias Rosy!! Robin - Reno

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Robin & Reno, Thank you for your fantastic feedback and for sharing your awesome insights with the TripAdvisor community; it certainly portrays the way we treat our valued guests and make sure I will pass on your notes to our Rockin' Crew in order to keep up the good work. I hope to see you back very soon. Best... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in December and it was great! It's not far from the airport, which is nice, and everything was wonderful from the moment we checked in. The staff were all lovely and always friendly and accommodating. This resort is literally steps from the beach which was really great as we had some people wanting the beach and some... More 

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Jess314, Thank you so much for taking the time to post your review regarding your last stay at Hard Rock Hotel Vallarta; I am thrilled to read your kind words about our food offer, facilites and location, but specially your remarks on service quality; it makes all the hard work worth it every second. Make sure that the whole... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(8)
  • Great time(7)
  • Ocean views(7)
  • Romantic dinner(6)
  • Pool area(5)
  • Sunset cruise(5)
  • Very good(3)
  • Guest service(3)

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Family Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta

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