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Hard Rock Hotel Vallarta

Certificate of Excellence
GreenLeadersPlatinum level
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Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
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Hard Rock Hotel Vallarta
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2,352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (492)
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Houston, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

My wife and I just got back from a week at the Hard Rock Vallarta with three other couples. We all had a very nice time there. The facilities were always clean and the food and drinks were plentiful. We stayed in the garden view rooms on 5th floor, but the rooms all had a very nice view of the... More 

Was this review helpful? Yes
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello SplitAG, Thank you very much for sharing your experience with us through this channel. We appreciate your comments and it makes us feel very happy to learn that you have enjoyed your stay with us. We will share your comments with our staff in recognition for their efforts and I assure you that they will be very happy to... More 

Nuevo Vallarta
5 of 5 stars Reviewed 2 days ago NEW

This was our first stay at the HR Puerto Vallarta and absolutely loved it. We stayed in the Rock Ocean Suite with our two boys 21 and 15.Their room had the pull out couch- private bathroom-TV -balcony-dining room and fridge It was an adjoining room to our bedroom with private bathroom-TV- balcony-2 person jacuzzi and fridge. We had plenty of... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

It is est to build a great looking hotel, which the hard rock is. What really made everything was the staff and how great all of them are. In particular Juan and Ignacio they made everything easy for us to enjoy. Rosie also did an amaizing job. We can't forget Carlos at the pool bar made for a great and... More 

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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This review will be quite lengthy and will review the employees, the restaurants, the hotel, the beach, the excursions and golf. EMPLOYEES: The workers at Hard Rock deliver excellent service, from Myra and Orlando in Zen to Guadalupe (who is a man) and Marco and Isela in the buffet, to Julio and Ever in the Brazil restaurant, Lazaro in guest... More 

Was this review helpful? Yes 5
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just came back from a week vacation and I had to write about the excellent service and wonderful time we had . 8 of us had 4 rooms with equally beautiful views. Gabi and Paulina were very helpful at the desks when we arrived and during our stay. Drinks were made to our exact liking and served often by... More 

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Nashville, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family of four stayed at Hard Rock in Puerto Vallarta on June 5-13,2015. My husband and 2 daughters dove all week while I toured the town. This is our 2nd Mexican vacation as we stayed at the Cozumel Palace in Dec 2014 in Cozumel as I also reviewed that resort. HR was fabulous as they had resort credits. Our... More 

Was this review helpful? Yes 3
San Diego, California
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Entertainment this is a follow up where I complained about the poor entertainment and I am staying Saturday to Saturday you would think that they changed up the variety they are having a repeat of the Saturday Michael Jackson show after 3 days and it was so cheesy as it too watch it twice would amount torture

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Edmonton, Alberta, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort spares no expense for its amenities, premium brand name labels on everything you will come across. A very large pool area with a pool for everyone. The main pool has a bar, then there are 2 other pools one is a quiet area, and one for children. The food is amazing! In both the buffets, and the el... More 

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Miami, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Family trip. We are Member of Legendary Program. Great week, full of fun! We enjoyed our stay. Very happy with the service, SPA massages, room services, drinks, food and the best sunsets ever. We went to Marieta Island, awesome trip.

Was this review helpful? Yes
Redondo Beach, CA
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the second time we visited Hard Rock Vallarta. We stayed for two weeks last year and two weeks this year. This year, there were many improvements we were pleased to see: 1. a beautiful new Kid's Club and "Zone" (kids/tweens/teens) facility, 2. new Angus Beef in the Ipanema Brazil Restaurant with delicious Beef Tenderloin "Picanha", 3. upgraded boats... More 

Was this review helpful? Yes 2
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