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Hard Rock Hotel Vallarta

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Special Offer
KIDS STAY FREE + 40% OFF
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Hard Rock Hotel Vallarta
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2,258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (478)
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Gilroy, California
5 of 5 stars Reviewed 2 days ago NEW

My husband's earlier complimentary comments on the hotel, service, food, venues and staff were spot on. Excellent! I would also like to commend Angel and Monica for their gracious assistance in getting flowers delivered to my daughter, Norma for her fantastic management of the wait staff at the rehearsal dinner which was held in The Market, and Magdaleno (sp?) of... More 

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Sacramento, California
5 of 5 stars Reviewed 2 days ago NEW

We had a great trip! The service was excellent! We had a server name Rosy, the week we were there she was serving the beach. She always had our drink full and ask if we wanted anything to eat. She was awesome :) The rooms were very clean and we had a great view of the pool and the ocean.... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Lakewood, California
4 of 5 stars Reviewed 2 days ago NEW

My wife and I were married here last week. AWESOME! We had a group of 80 and everyone had a fantastic time. Our wedding coordinator, Mariana, was great. She handled our last minute details and the day of the ceremony like a pro. A seamstress on staff completely rescued my wife's dress (major alterations at the last second). The wait... More 

Was this review helpful? Yes 1
4 of 5 stars Reviewed 3 days ago NEW via mobile

Positives-The rooms are clean. The resort is nice: staff helpful, good shows, very accommodating to their guests. The food is good and plentiful. Negative - downside was the solicitors bother you on the beach. We left the beach area and stayed poolside because of them.

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5 of 5 stars Reviewed 3 days ago NEW

We're members of Hard Rock Legendary vacation club. We've been to Cancun (Hard Rock & Palace ) resorts multiple times. This trip was our first trip to Puerto Vallarta since Hard Rock remodeled. We love Mexico and love the people. Hard Rock has been excellent. The food was great and service excellent. The Mexican people are always friendly and are... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I stayed at this Hard Rock for a little over a week and let's just say we would not come back nor recommend. The one good thing I can say about this establishment is their service. They did get that right. However between the lack of quality of food, a little too far off the beaten path... More 

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Jackson, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First: the wait staff were OUTSTANDING. The rest of the stay at this hotel: NOT. We wanted an ocean view room. We ended up with a tree view and a very noisy swimming pool. They have a huge two-person jacuzzi tub in the room. That's where we had to store our clothes because there was only three small drawers for... More 

Was this review helpful? Yes 2
Mechanicsburg PA
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited here two years ago, same time. We loved it and could not wait to come back. We are now home and are missing this resort and the amazing people that work there. We had the most beautiful Presidential Suite, our kids said it was their favorite room ever, so when I made the reservation, I messaged them and... More 

Was this review helpful? Yes 2
Cypress, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Service by pool side with Juan was excelent. Rosy and many more, excelent staff. Overall, the service was amazing. Must visit. Lots of fun family activites and Vallarta Adventures is a MUST DO. They have amazing staff.

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We decided to stay at the Hard Rock Vallarta due to the reviews I read from this site. I must say... The resort did not fail! It was a wonderful vacation! Everyone - and I mean every Hard Rock employee was very friendly and helpful. The service was excellent, whether it was in the restaurant, room service, front desk, housekeeping,... More 

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