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Occidental Grand Nuevo Vallarta

4.0 of 5 Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
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Certificate of Excellence 2014
Occidental Grand Nuevo Vallarta
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Occidental Grand Nuevo Vallarta
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1,109 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I had the pleasure in going to this hotel for a week in October. The weather was amazing and the place is great for the price. The food was decent, but after a week, we both wanted anything else. Bartenders are great especially Carlos Flores, who would teach my wife spanish every day. They do need to... More

Was this review helpful? Yes 1
Washington dc
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed one week with wife and two little daughters and enjoyed every minute. Nice beach with smaller waves which were perfect for a 5 and 3 yr old. Pool was being worked on, so during construction it wasn't tops, but it remained open and the work is almost finished. Highlight was probably the food - best breakfasts ever, and great... More

Was this review helpful? Yes 1
Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The trip was taken by my husband of 25 years and me as our kids are in school and could not join us. Do not pay for a superior or ocean view room as none of the rooms have balconies or sliders. My room was very clean and modern but rather small. The resort was undergoing some constructions which should... More

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Senior Contributor
21 reviews 21 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My first time staying at this excellent resort. My room was a suite, on the seventh floor, part of the royal club. I would like to thanks to all of the concierges that took care of every single request I had made, including the executive chef by ordering the Cristal champagne bottle. Food was delicious, staff in general were very... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 days ago NEW

My wife and I were invited to Nuevo too stay at the Occidental Grand all inclusive motel. With our our son and his family. What a wonderful time we all had, with memories galore. It is not what I call lavish but very, very comfortable. Use pesos for the taxis and stay with the yellow ones. Using dollars will cost... More

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Littleton, Colorado
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Recently stayed 5 nights with my Mom on our first vacation together and overall it was a win. A few things stood out on the pros and cons list though.....pros= very nice hotel! Clean, well designed, no tacky tourist feel at all. Smooth check in/out, great service from our concierge Elena (who I definitely recommend working with), fantastic food and... More

Was this review helpful? Yes 2
Houston, Texas
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Please do not stay at this hotel. My husband and I stay from October 7-13, 2014. We got bed bugs. We've had to pay lots of money to get our clothes cleaned, our home exterminated and doctors visits because I have been in so much discomfort. I am so upset. The service was great and the excursion where too but... More

Was this review helpful? Yes 7
CHANNEL MANAGER O, Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Guest, Please receive the warmest greetings from Occidental Grand Nuevo Vallarta. We appreciate the valuable time you are taking to share with us your comments. I take this opportunity to send you a sincere apology for not have met your expectations during your stay. I want to let you know we are reviewing your case and we'll send your... More

Chatham, Canada
Top Contributor
97 reviews 97 reviews
29 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our 6th time to the OGNV. We go because of the staff...they are like family. However there has been major construction here on 2 of our visits and the main egress to the buffet, pools and beach has been closed for work on 5 out of 6 visits which is just getting to be irritating. I will however... More

Was this review helpful? Yes 3
Sherwood Park, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is my 5th trip to Puerto Vallarta area over 25 years time span but this time I was going solo. The hotel staff here were great , very accomodating and very quick to fix any problems. On the 2nd last day my door lock would not work and after 2 new cards they had the housekeeeping supervisor guard my... More

Was this review helpful? Yes 1
Castro Valley, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We just completed an amazing week at the Occidental Grand in Nuevo Vallarta. The location was breathtaking and the service was flawless. We especially loved the 'all inclusive' benefits and the friendly and professional staff. The waiters, especially Erik,went out of their way to bring you exactly what you wanted. The bartenders especially in the lounge, made perfect drinks to... More

Was this review helpful? Yes 5
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Additional Information about Occidental Grand Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Nuevo Vallarta 4*
Number of rooms: 274
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel

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Pool/beach area (251)
Hotel & grounds (247)
Room/suite (86)
Dining (162)
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Amenities (16)
Beach (7)
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Presidential Suite (37)
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The Hotel (11)

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Hotel & grounds (3)
Dining (2)
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Other (2)
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