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Occidental Grand Nuevo Vallarta

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Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
Best prices for:1 room 1 adult
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Occidental Grand Nuevo Vallarta
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1,893 Reviews from our TripAdvisor Community

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Des Plaines, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

This is the 1st time we have visited an Occidental hotel. The staff was wonderful, couldn't do enough for us. I loved the heated adult pool, however it was off to the side with a minimal ocean view. The beach was clean and the ocean was enjoyable. The hotel was kept impeccability clean. The food was delicious, however, it could... More 

Helpful?
Thank mexico2016
Sisters, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Lovely small resort, outstanding staff, good food, great beach, very nice all in all aspects. Everyone is happy to help with whatever is needed. The food is good, with choices of restaurants. Especially liked the Avacado filled with tuna salad. Delicious!

Helpful?
1 Thank Sue E
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Sue E, I would like to thank you for your excellent review. It is wonderful to see that you enjoyed everything about the resort, I will be honored to share your compliments with our team today. It is reviews such as yours that gives us great motivation to continuous look for new and innovative ways to impress our guests... More 

Toronto
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I just returned from a 2 week stay at the Occidental Grand. The hotel rooms were comfortable, clean and nicely decorated. The hotel staff were polite and helpful. The hotel property was easy to get around and right on a lovely beach that was fun to walk along. It was also very easy to walk out into the waves and... More 

Helpful?
1 Thank Mae M
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Mae M, Thank you for your great review. I am very pleased to see that you had a wonderful and memorable holiday. It is great to see that you were able to enjoy the different restaurants and areas throughout the resort. Your feedback in regards to the wine is very valuable to us as we are always looking how... More 

Candle Lake, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 week end of Jan. Had a great time. Wonderful staff especially at the buffet. Our waiter Erik was great ( we called him Eddie by mistake all week) Very attentive. Antisipated our every need. Also our hostess Gabriela was great. She treated us with her wonderful smile and by name. Very personable. Food was good, different theme... More 

Helpful?
1 Thank Candle365
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Candle365, Thank you for your great review. I can see by your wonderful compliments our team was very attentive and ensured that each of your needs were met during your holiday with us.I hope that you will join us again in the very near future for another very memorable holiday experience. Sincerely, Sr. Rodolfo Pacheco General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We met Jennifer (She is the reason we did it) the Royal club Manager she told us about the upgrade to Royal Club. The hotel over all was great however Ricardo, David and Carlos made the whole experience a 100 times better. They took great care of us and went out of their way to make it fun and a... More 

Helpful?
1 Thank Chad G
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Chad G, Thank you for your excellent review. I am so happy you upgraded to the Royal Club and were able to experience all the great amenities and services that come with it. I will share your very nice compliments with Ricardo, David and Carlos today, they will be very happy. It will be our pleasure to welcome you... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The staff were very friendly and the service was awesome. Very clean rooms and grounds. Only complaint was the air conditioner in our room. Too cold and could not be controlled. Would certainly go back.

Helpful?
1 Thank Richard L
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Richard L, Thank you for giving Occidental Grand a great review. I am very pleased to see you holiday with us was so enjoyable. I would like to thank you also for your feedback in regards to the air conditioner, we will be sure to make the proper adjustments. Thank you again for your great review. Kind Regards, Sr.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great Beaches, good food, good entertainment. Close to airport, close to shopping, casino, plenty of excursions. Watch out for the annoying time share salespeople hounding you all week. Rooms aren't great, but that didn't matter because we were never in it. Wish they had free wifi. Mexican restaurant and Italian restaurant were awesome. Great vacation.

Helpful?
1 Thank Kevin M
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Kevin M, Thank you for your great review. I am very pleased to see that you enjoyed the entertainment. I know the team will be very happy to hear when they see your compliments today. Thank you again and we will be waiting for your return. Sincerely, Sr. Rodolfo Pacheco General Manager More 

Lethbridge, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I travelled here with another couple, who have stayed here several times in the past, and had an incredible time. The powder sand beach and the eager-to-help staff are two things that really stand out. Well kept up resort, even if it is older. Food is fantastic. Loved how they have a menu lunch available without reservations.... More 

Helpful?
2 Thank john e
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear John e, Thank you for your excellent review. I am very happy to see by your comments that your holiday with us was very relaxing and memorable. I will be sure to share your comments with Esther and Erick today, I know they will be very happy to hear. Thank you again for your excellent review, we will be... More 

Merrimack, New Hampshire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

They did everything they could possibly do to make us happy and it worked! There was nothing I could or would change. The food was fantastic nice long beach for walking every room has a view. Beach and pool services staff are friendly. Rooms were clean. Room service was awesome.

Helpful?
1 Thank MCGrugnale
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear MCGrugnale, I would like to thank you for your excellent review. It is wonderful to see such positive comments and feedback from our guests. The team will be very happy to hear their hard work made an unforgettable holiday for you. We are looking forward to your return in the future. Sincerly, Sr. Rodolfo Pacheco General Manager More 

Menomonee Falls, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just a quick note to say the vacation was super. Location of the hotel is on that beautiful stretch of beach on Banderos Bay. The hotel staff is amazing and the food is remarkable. Luis Alberto was our favorite waiter and we always think of his friendly face and wonderful service. Drinks are very good and bartenders are generous with... More 

Helpful?
2 Thank marherbluv2vac
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear marherbluv2vac, Thank you for your great review. I am very please to see that your holiday was so wonderful and you left with new friends and unforgettable memories. I hope that you will return soon to see all the improvements that we have planned for this year. I know that upon your next return you will be very impressed... More 

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