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Occidental Grand Nuevo Vallarta

Certificate of Excellence
Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
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Occidental Grand Nuevo Vallarta
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Occidental Grand Nuevo Vallarta
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1,511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

I have not been to many all inclusive hotels but for my first I was quite content, Maybe not the best food at the buffet but cant go wrong with some eggs and beans, I didnt stay there for the food but having multiple restaurants and buffet was enough for me. I was in the royal club so it was... More 

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New York City, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was so excited prior to my visit to Occidental, Like many others I looked on trip advisory to try ad get a feel of what the hotel was like. So many of the reviews were great but there were also a handful of bad ones. I am usually someone who sees the glass half full and not empty so... More 

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Monterrey, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I am not usually a fan of "all inclusive" resorts, except some with very high prices, the average of them offer poor food and drink, and keep the guest bombarded with junk food most of the day. Occidental Grand was an exception. It is a relatively small resort with very friendly staff and always willing to please the guest; provides... More 

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Dublin, California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The service at the Occidental is impeccable, from the front desk to the bars to the restaurants, we had a wonderful experience. The food was amazing, the view beautiful! Everything was clean. Couple things that I would like to explain to readers though: - the house wine is terrible, I suggest you buy a bottle, they have some good ones... More 

Was this review helpful? Yes 1
travelgirl3644
Top Contributor
69 reviews 69 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this resort on a last minute weekend getaway and it was PERFECT! The resort was on the smaller side but it felt very quaint. We booked a run of the house room and was pleasantly surprised with a very nice ocean view room. The room was on the smaller side but it didn't bother us. We liked that... More 

Was this review helpful? Yes 1
Glen Rock, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

It was our first visit to Pacific Ocean in Mexico It has different feel than Cancun or Rivera Maya. A beach and swimming in the ocean is important to us .The beach was long and great for long walk and mornings were cooler.The sand was brown but soft. Incredible views and sunset.You should try boat trips It was worth it.... More 

Was this review helpful? Yes 2
Port Moody, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I (and his family and friends) recently stayed at the Occidental Grand for a family wedding. The staff was excellent, service was always great, and we were quite happy with the food considering it is an all inclusive resort. I would absolutely recommend it. We loved the stand up paddleboards and kayaks provided. I recommend visiting the... More 

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Overall, the resort is fine. The staff was really nice and accommodating. My only complaint is about the food and drinks. The food tasted bland. I found myself eating a lot, not because I was hungry, but because I was hoping to find something that tasted great. My advice is that you at least eat at the Italian restaurant in... More 

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Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Derek W, Thank you for your great review. I am happy to hear that you were able to enjoy the resort. I do apologize that the food was not to your liking. We are working as a team with our food and beverage departments to improve the quality for our guests. I hope we will have a chance to... More 

Coquitlam, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Great relaxing time in this resort. Resort and rooms are small then what we are used to. Layout of Hotel is perfect, easy access to everything without the long walks. Restaurants were situated beautifully with an oceanview. Italian Restaurant was comparible to Italy - as I am Italian. Mexican was authentic - loved the Burittas, nachos and pico de gallo.... More 

Was this review helpful? Yes
Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear fnygrl960, Thank you for your great review. I am very proud of my team that they had given you such a memorable and fantastic vacation. I will be sure to let all the staff know of you great compliments. I hope we will have the grand opprotunity to host you on your next vacation. Thank you again for a... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

From the time we stepped on to the property, we were treated like if we was the ONLY ones there. We had an amazing time with fun, activities , great food , night life , shows ,etc. we recommended to anyone who wants to ENJOY LIFE. The rooms are very clean and have nice view. Beautiful Restaurants and Don't forget... More 

Was this review helpful? Yes
Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Esmeraldabeauty, Thank you for an excellent review. It is our guests satisfaction and happieness that motivates us to ensure everyone has an unforgettable experience. I hope we will have the honour to be your host of your next vacation as well. Thank you again for an excellent review, have a lovely week. Kind Regards, Teresa Alfonso General Manager More 

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