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Occidental Grand Nuevo Vallarta

Certificate of Excellence
Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
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Best prices for: 1 room 1 guest
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Occidental Grand Nuevo Vallarta
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Occidental Grand Nuevo Vallarta
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1,392 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Missouri
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great price for a moderate resort. My husband and I paid around $2300 for one week including air from KC. Pros: Location need shopping, activities and airport, price- we used the money we saved on the room to do excursions in the area, dining staff were always friendly, housekeeping staff cleaned the room as requested around 10am everyday, size of... More 

Was this review helpful? Yes 1
Porterville, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I just got back from this place and we absolutely loved it!! Everyone there was so nice and helpful with any questions we had. The rooms were always clean, the food was very good and really enjoyed all the entertainment that was provided. I would also like to mention the beach area was always clean. I would... More 

Was this review helpful? Yes 2
Los Angeles, California
Top Contributor
59 reviews 59 reviews
50 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This place was not as nice as I expected and certainly not as nice as the photos would suggest. Mostly, this place is showing its age, but it's also not as clean as you would expect from a facility like this. I was also not highly impressed with the selection nor the taste of the food in the main buffet.... More 

Was this review helpful? Yes 1
Haliburton, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My nephew booked this resort for his wedding. His wife's family have been going to the Occidental for many years and I can understand why. The food was first rate. The drinks were made with premium alcohol. Usually we have to use a large cup we bring with us but the drinks were served in good sized drinking glasses. The... More 

Was this review helpful? Yes 1
Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent a week at this resort from March 5-12 2015. Right from our arrival we were treated wonderfully. Our room was comfortable and we had a beautiful ocean view. We did treat ourselves to the Royal Club upgrade. We found this worth the extra money. We ate 3 of our meals at the private restaurant on... More 

Was this review helpful? Yes 1
Muscatine, Iowa
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

a relaxing vacation. I just returned from a 7-day vacation there and was very pleased with the resort. The room was very nice and the food was excellent. Erik, the waiter at the main dining area was especially attentive to me during my stay, "thank you Erik!" Overall, I would recommend the resort to a friend or relative.

Was this review helpful? Yes 2
Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Guest, Thank you for taking the time to share your excellent compliment on Trip Advisor. We are glad to hear that you enjoyed your holiday at our resort. Thank you for your compliments about our staff, Erick, we take great pride in our team and I will be sure to share with them today. Thank you again and we... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The Good: Amazing view from our room, could see the ocean and the pool. It was very nice to be able to exchange money at the front desk. Their in house Italian restaurant was top notch. Staff at the pool area were a blast, I really enjoyed them. Overall a clean resort, including a clean beach. The Bellmen had answers... More 

Was this review helpful? Yes 1
Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Guest, Thank you for taking the time to share your compliment on Trip Advisor. We are glad to hear that you enjoyed your holiday at our resort. We are honoured, as a team to have given you and your husband such good memories of your experience with us. Thank you for your compliments about our staff, we take great... More 

Victoria, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The First Club staff Israel,Tanya, Raul, Juan, Carlos, Hector, Maria, and Humberto catered to our every need. They along with all of the staff in the other parts of the resort made sure that our vacation was a wonderful experience.

Was this review helpful? Yes 2
Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Guest, Thank you for taking the time to share your compliment on Trip Advisor. We are glad to hear that you and your family enjoyed your holiday at our resort. We hope you have good memories of your experience with us. Thank you for your compliments about our staff, from the First Club Israel,Tanya, Raul, Juan, Carlos, Hector, Maria,... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel based on its reputation on Trip Advisor since no one we know had been there. We felt that the overall quality of our stay was very good for the price. We liked the taste, quality and diversity of the food, the resort has a nice long beach and we liked that the resort had a supply... More 

Was this review helpful? Yes 2
Teresa A, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Guest, Thank you for taking the time to share your compliment on Trip Advisor. We are glad to hear that you and your family enjoyed your holiday at our resort. We hope you have good memories of your experience with us. Thank you again and we are looking forward to seeing you soon to provide you the same or... More 

Westminster, Colorado
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

we went to the occidental for the first time as vacation club owners we had a great time again we are royal club owners and a lot of the staff from last year was still there and for the most part remembered us and a lot of out preferences and likes and automatically asked if we want some of the... More 

Was this review helpful? Yes 1
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