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All 24 Nuevo Vallarta hotels

Occidental Grand Nuevo Vallarta

3.5 of 5 Resort (All-Inclusive)   |   Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
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Ranked #7 of 24 hotels in Nuevo Vallarta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Auguste C Kaunas, Lithuania
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1,055 people have reviewed this hotel

Traveler rating
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    362
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335
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
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  • Any
English first
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

CONS - had to change rooms 3 different times due to extremely loud construction outside of the building and inside the building. Inside there was hammering and pounding above us until 1 am! When we brought it up the woman said she had no idea what I was talking about and that there was no construction going on above us.... More

Was this review helpful? Yes 2
Kaunas, Lithuania
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

First of all I would like to tell that this hotel is not 5 stars as it says in their website. I would give it 3+. Rooms are clean and nice, but whole hotel needs renovation. They were doing some renovation at the time when we visited and it was disturbing. Staff was awesome, always smiling always helpful. Especially I... More

Was this review helpful? Yes
Calgary
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

All the staff were awesome. The maids did all kinds of extra stuff for me and my new bride. The activity hut staff all made us feel very welcome. Daniel at the adult pool kept us drunk and jhonny at le buffet was the best. Fingers crossed I get his section everyday. The reservations for dinner were a giant pain... More

Was this review helpful? Yes
Los Angeles, California
1 review
1 of 5 stars Reviewed 1 week ago NEW

This was the worst vacation ever. It was extremely stressful and the hotel didn't allow us to relax at all! The hotel management knew they were going to be doing major construction during our stay but did not notify us in advance. I have plenty us pictures of all major construction going on at the hotel. 1) They were building... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

General manager Tere did an outstanding job to help us in anything we needed we brought a large group of family and she went above and beyond to make sure we had everything we needed. This place is under new management and there seems to be a lot of changes going on to improve the service. We fouund this place... More

Was this review helpful? Yes
Calgary, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Excellent beach. Good location on the south end of NV with a mini-mall and marina nearby. Great staff and very good food. Para-sailing available on the beach. Competitive pricing. Cons: No hotel amenities information provided on arrival or available in the room - I think this puts enormous pressure on the reception and concierge staff. Buffet closes at 10pm.... More

Was this review helpful? Yes 6
Glendale, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was very nervous when booking this hotel because it was our first time in Mexico and first time at an all inclusive resort. I was not dissapointed to say the least. First and foremost the customer service at this hotel is OUTSTANDING! From the moment we checked in to 5 minutes before we checked out we were treated great!... More

Was this review helpful? Yes 1
Centennial, Colorado, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I really don't like giving bad reviews, but in all honestly this property deserves it. If I didn't write a bad review, it wouldn't be fair to future guests. My wife and I stayed here for the last half of our honeymoon. I booked our stay at the Royal Club Luxury Level, which was a scam and a hoax. We... More

Was this review helpful? Yes 2
CHANNEL MANAGER O, Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Matt J Thank you for taking the time to provide your feedback about your experience at our resort. On behalf of the management at Occidental Grand Nuevo Vallarta, I would like to offer you our most sincere apologies for all the inconveniences experienced during your stay. We are very sorry we did not meet your expectations ; each of... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel and it was very opened, huge sealings, very cute decorations and the check-in was like 30 min. Long. For we had a funky booking agency. The staff is really very very great. However they did promise us a little sand kit toy, for our three year old, that never came! :( the buffet was okay... More

Was this review helpful? Yes 2
Surrey, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We will admit to being rather unsure about traveling to Mexico. However now we wonder why we waited so long. The Occidental was the perfect hotel for us. Just the right size, it is a smaller resort, but that's what we love about it. The beach is an amazing long beach that you could walk on for miles on. There... More

Was this review helpful? Yes 1
CHANNEL MANAGER O, Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Guest On behalf of all the staff, I would like to thank you for your positive comments about the Resort. It pleased us to learn that you enjoy the attitude and service of our “Guest Service and Restaurants staff ”. We will pass along the message to all of the staff that you have mentioned. Your feedback is an... More

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Additional Information about Occidental Grand Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Occidental Grand Nuevo Vallarta 3.5*
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Nuevo Vallarta #6 Top resorts Hotel in Nuevo Vallarta #7 Romantic Hotel in Nuevo Vallarta #7 Family Hotel in Nuevo Vallarta #7 On the Beach Hotel in Nuevo Vallarta
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Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 
Number of rooms
274

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