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ClubHotel RIU Jalisco

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Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
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3,337 Reviews from our TripAdvisor Community

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Traveler rating
    925
    1,197
    587
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Myself and 4 of my friends stayed here from June 15 to the 22nd. Let me begin by saying the hotel was OVER RUN with children from newborn up. Both pools were small and you would not be able to even outstretched your arms without touching someone!!! There are NO bathrooms on the lower buffet level of the hotel you... More 

Was this review helpful? Yes 1
wisconsin
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed April 14-21, travelling with a girlfriend. We got an excellent last minute deal and had we paid more I would have been very disappointed. This place could be fabulous but the bad outweighed the good. The good-rooms and grounds kept clean, good drinks, food was good to ok, most service was from good to excellent (at bars, dining) The... More 

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Travelers are raving about these Nuevo Vallarta hotels

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I stayed at Riu Jalisco for a week. Overall we'd probably go again, but we found ourselves watching movies in our room instead of watching the entertainment they showed at night. The food was good, plenty of variety and all decently fresh, the food areas were kept decently clean. I'd suggest going to the smaller buffet across... More 

Was this review helpful? Yes 2
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The resort had a lot of good points but the lack of help when things go wrong outweigh that. On 3 different occasions, our in room safe stopped working with our belongings locked inside. Each time we had to wait several hours in the room for someone to come and change the batteries in it. When we tried to complain... More 

Was this review helpful? Yes 8
Cornwall
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Not wanting to be negetive..but knowing people invest a lot of money and high hopes into their holiday..this hotel isn't great. If u want tacky & loud..and variety show entertainment you'll love it..if u want anything more refined or tasteful you'll be disappointed. Beach was great as was beach side restaurant ( which worked on a stupid advance booking system... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After reading some negative reviews on here, I was nervous about choosing to stay here. I'm guessing that the people who had negative reviews are ones that want to be waited on hand and foot, and who expect the moon. Truly, we were very lucky to be able to book this resort for the price we paid. It is a... More 

Was this review helpful? Yes 4
Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you're looking for a great spot away from the usual Puerto Vallarta, with all inclusive all you can eat all you drink, this place is the place! The restaurants all have amazing food! They put on shows daily and the people that work there are really friendly! The bar by the pool is the place to be!

Was this review helpful? Yes 2
Sudbury, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I definitely recommend it. The rooms were newly updated and impressive. A lot better thend originallyou accepted. All the staff were sxtreamlly helpfull, fun, and friendly. They made a huge diDorrance to our trip. Lastly the food was also deloscious. Tones of variety and fresh.

Was this review helpful? Yes 2
Burnaby, Canada
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me start by saying, I have been to a few All Inclusive Resorts and many many other vacations and This was the LOUDEST, BUSIEST resort I have ever stayed at! "Adult Pool"...was FULL of screaming, splashing Kids! I don't think the pool was cleaned daily either. Cigarette butts were found discarded on the edge of the pool, a used... More 

Was this review helpful? Yes 11
Edmonton, Canada
Level Contributor
145 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Didn't have great expectations after reading some comments here, but was totally the opposite :) 7 days of great food, awesome service and a very nice place. We are giving it a 5 based on the great deal we got for this great hotel. For the $ paid, the value was great. We were there from Saturday to Saturday 7... More 

Was this review helpful? Yes 7
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