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ClubHotel RIU Jalisco

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Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
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ClubHotel RIU Jalisco
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ClubHotel RIU Jalisco
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ClubHotel RIU Jalisco
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3,245 reviews from our community

Traveler rating
    906
    1,170
    569
    356
    244
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898
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (442)
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Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

First and last time! Food is horrible, the Mexicain is very good! Our room was infested with bugs and after 2 hours waiting for a response, the exterminator came and fumigated, after that room was still infested. Bed was full of bugs aswell! They would not do anything to make up for the bugs! Booze was watered down and just... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

First vacation to Mexico...and loved this hotel. Staff were friendly and helpful. Found that the buffet had the best food...no lines which was the best! The best lattes are found in the sports bar! Had the best trip! Can not wait to go again!

Was this review helpful? Yes 3
Prior Lake, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this resort in March 2014 with my own family and my sisters family, and a couple other friends and their families. The rooms are great, not 5 star quality, but we weren't paying for 5 star....definitely 4 star! No issues at all, beds were good, bathrooms good, rooms had a safe and liquor dispensers. Water, beer and... More 

Was this review helpful? Yes 2
Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a solid international 4* level hotel. The rooms are stylish and are well maintained. Mattresses though are hard. Food choices are plentiful and well presented. All but one restaurant are air conditioned. It is very easy to make a la carte reservations, just be aware that those usually need to be made 2 days in advance. The beach... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've been to pv before at it was great. Then I went to the RIU Jalisco, thinking it woukd be more luxurious. I was wrong. I would never recommend it to anyone. Instead of a king size bed we had twins pushed together. Which isnt the end of the world. But no blankets I had to call down for xtra.... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My friend and I carefully read all of the reviews on Tripadvisor before finally deciding on Riu Jalisco. I have to say, for the price we paid this hotel lived up to it. We had a fun and comfortable vacation which is exactly what we were looking for. Here's what made our trip amazing: 1.) First and foremost, the staff... More 

Was this review helpful? Yes 4
Newvillle
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Just got back on Saturday from three nights at this zoo. It's a very beautiful property, but that's if you don't take a close look. Apparently, there is little allowance for maintenance at this hotel. Most floors were missing buttons for the elevators.... How does that happen? Individual elevators were also broken during our stay. One man got stuck in... More 

Was this review helpful? Yes 4
Wisconsin
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at this resort in the middle of March on a "5 Apple Square deal" from Apple vacations. We have used Apple in the past and have been happy with their services. However, this resort was not a 5 Golden Apple as advertised. We would say it is a 2-3 star resort. We are very disappointed in Apple and... More 

Was this review helpful? Yes 4
Grandville, MI
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice place. Clean, modern, very friendly staff and helpful. Nice pools - but no hot tub other than in the spa and we like to hot tub in the evening when it cools off, so that was a bummer. The beach is just ok. It is pretty but sand is quite gritty like it is just crushed up shells.... More 

Was this review helpful? Yes 1
Calgary
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great vacation here the end of March 2015. Very busy, major holiday so lots of Nationals staying but ample staff endured the waits very short, food was fresh and ample, room was clean, adult pool very busy but could always find a chair

Was this review helpful? Yes 4
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