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ClubHotel RIU Jalisco

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Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
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ClubHotel RIU Jalisco
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ClubHotel RIU Jalisco
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3,205 reviews from our community

Traveler rating
    899
    1,150
    562
    352
    242
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877
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (3205)
  • Mar-May only
    (974)
  • Jun-Aug only
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  • Sep-Nov only
    (526)
  • Dec-Feb only
    (1081)
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Staffordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

First time at the Riu Jalisco and it proved to be an excellent choice. All the staff, from checking in to checking out after two weeks were very helpful and friendly. The food and service was excellent and so much choice either in the main dining room, grill bar by the beach or in the speciality restaurants, which were Italian,... More 

Was this review helpful? Yes
Windsor, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Having had the unfortunate experience of staying at the Riu Yucatan before renovations as well as at the decrepit Riu Playacar, I was hesitant in booking another Riu vacation. Last minute booking, an incredible deal with a direct flight, long story short, we found ourselves at the Riu Jalisco. I wasn't expecting much, so I was pleasantly surprised. The Riu... More 

Was this review helpful? Yes 6
Marquette, Michigan, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I were looking to escape yet another cold and harsh winter here in the U.P. of Michigan. Since we wanted to get out of town and into Mexico during the month of March, we were unable to afford, on our budget, the places available of the Gulf side, so we headed to the Pacific side of Mexico.... More 

Was this review helpful? Yes 2
Winnebago, Illinois
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Short review but wanted to share our experience. My husband and I took advantage of last minute deal and couldn't resist the price. We have stayed at dozens of resorts and easily said, this was not the worst or the best. To start with the good, the staff are fantastic. Very friendly and particular to keeping the resort clean and... More 

Was this review helpful? Yes 4
London
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a 4th floor room overlooking the central pathway staying last week of Feb & first week of March 2015. We had no issues with noise. Service was generally very good but did lapse at times. Example on night customer surveys were handed out loads of staff at dinner, next night staff difficult to find. Also pool beer/cocktail carts... More 

Was this review helpful? Yes 3
ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have just returned yesterday from this hotel and did not see any of the negative things expressed by other travellers, the rooms are very clean, bathrooms inside and out clean, the grounds are immaculate, food was good, fish very good, lots to eat, beach lovely and clean, no problem with loungers. They had a movie night on the beach... More 

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Based on the reviews we booked this resort (through Sunwing vacations) and were hopeful that it would be great. When we arrived at around noon on Sunday, March 15 we were informed that our room wouldn't be ready until 3:00pm. Our documents did mention this so it wasn't that big of a deal, it was raining really hard so we... More 

Was this review helpful? Yes 1
Langley
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Hey just a heads up...my daughter (age 19) and her boyfriend (age 20) booked a trip over 2 months ago for March 27th on Expedia and chose to stay at the Riu Jalisco, went through the booking entering in all their info (birthdate) a few times and nothing was prompted about their age. We went on the Riu site on... More 

Was this review helpful? Yes 2
North Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

We have never stayed at an all-inclusive and really weren't sure what to expect. The grounds were beautifully kept and the rooms were clean and comfortable. We never had trouble finding a chair by the beach or the pool and the staff were all friendly and very supportive of our attempts to speak Spanish with them! The buffet always had... More 

Was this review helpful? Yes
Oakville, Canada
2 reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just returned from the RIU Jalisco and had a wonderful vacation. We were a group of 9 (2 families with 5 kids all under 6!). I will first start with all the many positive points, followed by some areas that need imporovement. Positive Points: -excellent layout for families with young children as everything is close together and all amenities... More 

Was this review helpful? Yes 1
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