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ClubHotel RIU Jalisco

3.5 of 5 Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
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ClubHotel RIU Jalisco
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ClubHotel RIU Jalisco
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ClubHotel RIU Jalisco
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2,994 reviews from our community

Traveler rating
    832
    1,067
    523
    340
    232
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814
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
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Cold lake
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We came to the riu on suggestion of family members. Resort is nice to look at but that's about the end of it. The food is mediocre at best, all restaurants but one have to be booked two days in advance and you don't get to pick which one or what time (second sitting is very late) rooms are ok... More

Was this review helpful? Yes 8
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We arrived to Riu on a family vacation. Check in was good, but the staff seemed a bit disgruntled when handling people and they didn't explain a lot of services provided properly. My partner and I checked into our room and it seemed ok. Some water marks and hand prints but overall fairly clean. When it came time for bed,... More

Was this review helpful? Yes 6
Walnut, California, Usa
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Not what I expected from a Riu Hotel!!! Dinner at restaurants that required reservation was not as good as the one at the buffet!! waste of time We ended up walking out to the buffet instead! Rooms are small and and dirty. I will continue visiting Hotels Riu but not Riu Jalisco. Not good service either, they lack organization and... More

Was this review helpful? Yes 2
toronto
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Disappointed in the new renos...atmosphere in restaurants is frantic..staff running under close scrutiny...hassled... This was our 4th trip to the jalisco and we probably won't be there again.. Guest Rooms have only two hard chairs to sit on..

Was this review helpful? Yes 8
Calgary
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our 4th visit to the Puerto Vallarta area with our first in Nuevo Vallarta (north of airport). We were content with our stay from Sunday to Sunday on Nov 2nd – Nov 9th 2014 at the Riu Jalisco that included 2 families with 4 kids (2 kids at 14 & 2 at 12 years old). The resort is... More

Was this review helpful? Yes 15
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is really nice and modern. We stayed at a junior suite which was really nice and classy, however, the crowd really puts a damper on this place. There are a lot of local families that come here and let's just say they aren't too respectful or polite. Families of 6+ kids running around. There is supposedly a adult... More

Was this review helpful? Yes 5
Firestone, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This resort was a little less "classy" but just an amazing place. Their service was impeccable, the fishing was great, and their little touches (like the towels made into animals each day on the bed) made it a place I love to go. So much that we later visited the RIU in Jamaica a year later.

Was this review helpful? Yes 4
Felixstowe, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my partner booked this holiday for May 14. When we arrived we were greeted with drinks & bellhops. Room was massive and spotlessly clean. Atmosphere was amazing and all staff were very friendly. The food was delicious and the drinks were very nice - the bar men would make you a drink to suit your taste if you... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was 28 October-3 November because my parents did not go so I have to go instead of them alone...so I paid double ($2000+) and still I was happy to see very nice room ( in the west anywhere in North America and Europe cost $150-200 per day a hotel like that). Shows were great with many international artists and... More

Was this review helpful? Yes 3
Vancouver Island, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed from Oct 20-27. The weather was fantastic which was a bonus! The room was good, we traveled with our two kids and had a wonderful surprise of one of the bigger family rooms with 3 beds so everyone had their own. Bathroom had a shower with good pressure and lots of hot water, only issue we had with... More

Was this review helpful? Yes 4
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Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit

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