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ClubHotel RIU Jalisco

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Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
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3,364 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (465)
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Abbotsford, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Having read warning advisories about drug cartel, dated accommodation and unsafe food, we were a bit paranoid planning the trip. We were pleasantly surprised to find wonderful staff, safe, comfortable facilities and a huge selection of food. The resort was clean, well maintained and within minutes walk of the beach. The all inclusive food, drinks and accommodation was better value... More 

Was this review helpful? Yes 5
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stopped here twice without disappointment! I love the location of this hotel as it is not as a commercialised area like Cancun. The rooms are spacious with A/C and drinks optics, and your fridge is constantly full of your favourite beverages. It is beach fronted with 5 restaurants, 2 pools and has a gym. The food is excellent... More 

Was this review helpful? Yes 6
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I will try an keep this short as possible i been going to Mexico about 20 times now and this is the first time this has ever happened anywhere me an my spouse arrived July 4th and waitied till about 5pm that evening to get our rooms seperated from the rest of the shuttle we arrived with im not a... More 

Was this review helpful? Yes 11

Travelers are raving about these Nuevo Vallarta hotels

Maricopa, Arizona
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This is one of the most terrible places I have ever been to in my life. First of the breakfast and lunch buffet are terrible, in fact so terrible that the first day we just went hungry because we couldn't stomach the food. The room they gave us had a smell of mold and mildew so strong you couldn't hardly... More 

Was this review helpful? Yes 4
toronto
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have traveled extensively on cruises, all inclusive and stand alone. I read the negative reviews thoroughly before going and I came into the vacation with an open mind. I travelled with my wife and 2 kids (10&4). From July 13-20. We got a great last minute deal for $2448 for all 4. Going to the resort flight was 32... More 

Was this review helpful? Yes 9
Port Coquitlam, British Columbia, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend, and my 3 kids just returned yesterday from our 7 day stay at Riu Jalisco. This was our first experience with an all-inclusive and we weren't disappointed. The rooms were clean and the beds comfortable. The food was good - good variety of restaurants to choose from. Buffet had a lot to choose from. I was very impressed... More 

Was this review helpful? Yes 6
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Looking at the pictures and such figured this would be a great resort. But I was not overly impressed. Our bedding never got changed in the whole 7 days we werer there. They came in to clean out room but they just took the sheets from one bed and put them on the other. No clean sheets till we checked... More 

Was this review helpful? Yes 2
Edmonton, Alberta, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Riu Jalisco delivered for everything it is. A clean room, some good food, at a great price. This hotel is not five star luxury, it is a basic resort with basic amenities and is advertised and priced as such. This is a great place for someone’s first Mexico all inclusive experience. The resort itself is huge! There are a... More 

Was this review helpful? Yes 3
Windsor, ON
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Travelled to the Riu Jalisco during the week of June 27-July 4/15. Our overall impression was that this is a very nice resort. Very modern looking, well maintained and grounds are kept impeccable. We travelled with a large group of family and friends (36 ppl) and most of us have pretty much the same feelings for this review. Check in... More 

Was this review helpful? Yes 4
Niagara Falls, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here the first week of May. We hit a really good deal and enjoyed ourselves. It wasn't 5 star but I wasn't expecting that! Good food, clean rooms, a lot of great drinks, friendly people, what else could you want?? My only comment was that the bathrooms around the pool and beach could be kept... More 

Was this review helpful? Yes 5
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