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ClubHotel RIU Jalisco

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Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
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ClubHotel RIU Jalisco
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3,212 reviews from our community

Traveler rating
    900
    1,153
    564
    353
    242
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington Heights, Illinois
2 reviews
2 of 5 stars Reviewed yesterday NEW

I stayed for a week with extended family and enjoyed the view, beach and look of the property. The food was average at best, couldn't get into the steak house restaurant all week but the door man said if we paid him $20 he'd seat us.....lol. Parts of the hotel are clean, public walkways and main areas. Other parts are... More 

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Mississauga, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a fabulous 11 day trip at the Riu Jalisco! we had an amazing time. food was delicious with a lot of variety to choose from. we had a standard ocean view room on the 6th floor, waking up every morning to that view was breathtaking Sending Canadian kisses to the best entertainment crew - Memo, Oscar, Bruno... More 

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We were there this past week at the Riu Jalisco. We had an amazing time. Food was delicious! Rooms were fabulous and always clean. Grounds were immaculate and gorgeous! Staff were friendly and helpful. Beach was awesome! Pools great! Steakhouse was amazingly delicious:))

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Johnsburg, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Let me start by saying that the staff is 5 star. The service was great. The hotel room we had, a standard room, was no better than a medium rated hotel. The room we stayed in the night before flying out was much better. Not real large and not built for comfort. We wanted a suite when we originally booked... More 

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Ajax, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just returned from Riu Jalisco and here is my opinion on what to expect. Keep in mind we are the least picky people and are very open. Plus we travel often and accept many things as imperfect. This hotel was a disappointment to us ! First of all: HOTEL Great amenities. Close to the airport. Most staff very friendly.... More 

Was this review helpful? Yes 1
london
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed from 28th Feb to 14th March. Our room was cleaned daily, nice strong shower, mini bar topped up every 2nd day. The bartenders worked hard and provided a good service. Booked the steak house but was dissapointed to see the waiter bringing out job lots of steak dinners needless to say never mind how you asked for it to... More 

Was this review helpful? Yes 1
Staffordshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

First time at the Riu Jalisco and it proved to be an excellent choice. All the staff, from checking in to checking out after two weeks were very helpful and friendly. The food and service was excellent and so much choice either in the main dining room, grill bar by the beach or in the speciality restaurants, which were Italian,... More 

Was this review helpful? Yes 1
Windsor, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Having had the unfortunate experience of staying at the Riu Yucatan before renovations as well as at the decrepit Riu Playacar, I was hesitant in booking another Riu vacation. Last minute booking, an incredible deal with a direct flight, long story short, we found ourselves at the Riu Jalisco. I wasn't expecting much, so I was pleasantly surprised. The Riu... More 

Was this review helpful? Yes 10
Marquette, Michigan, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I were looking to escape yet another cold and harsh winter here in the U.P. of Michigan. Since we wanted to get out of town and into Mexico during the month of March, we were unable to afford, on our budget, the places available of the Gulf side, so we headed to the Pacific side of Mexico.... More 

Was this review helpful? Yes 2
Winnebago, Illinois
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Short review but wanted to share our experience. My husband and I took advantage of last minute deal and couldn't resist the price. We have stayed at dozens of resorts and easily said, this was not the worst or the best. To start with the good, the staff are fantastic. Very friendly and particular to keeping the resort clean and... More 

Was this review helpful? Yes 5
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