SUMMARY: I've never stayed at a hotel that better exemplified what "hospitality" means. And when they say "all-inclusive", they MEAN "all-inclusive". I cannot recommend the Riu Palace Pacifico enough. After a 5-day stay with them (not long enough!!), I reluctantly came home and was so impressed, I'm going out of my way to actually write a review. I agree with... more

Spent 7 days at the PALACE early November with my two children ages 22 and 20. My Wife had to cancel at the last minute, but the rest of us had a WONDERFUL time! I cannot say enough about the staff and the service they provide. Anyone complaining about this PALACE must be goofy. The grounds are immaculate, the food... more

I've stayed at several all inclusives and EP resorts in Mexico, and the Riu Palace Pacifico ranks among the top. We switched to this hotel last minute as Ida was about to ruin our trip to Cancun. I was not disappointed by the resort in the least. My husband and I enjoyed seven days of relaxation in the sun. The... more

My husband and I just returned from a five night stay with friends at the Riu Palace Pacifico. As past reviewers have stated, the hotel is absolutely beautiful! From the moment we walked into the lobby, we knew that we were not going to be disappointed. The rooms were comfortable and our oceanview from the 8th floor was amazing. The... more

Spent 4 nights here at the beginning of November. This is a nice AI resort. Very clean and no trouble finding drinks. The food was decent. Not great but not bad and a good variety at the buffet. Not all of the al a carte restaurants were open which was somewhat disappointing and there are some issues with reservations. The... more

we had the most miserable stay we have ever had anywhere in mexico, we were at the riu palace from 10/17-10/24...it was all because RIU decided it was okay to bus dozens of families and all their children over to their upscale adult oriented hotel( for budget reason they closed one of their resorts for two months, of course they... more

We got back last night and stayed from Nov.4-Nov. 8. I cannot believe how eager everyone was to please us. I have never been treated this well in my life. Anywhere we vacation from now on, we will try and find a RIU Palace first. The only thing I can say is that if you are looking for night life... more

My husband and I just returned from a 5-night stay at the RIU Palace Pacifico (Oct. 18-23) and cannot wait to go back. We were pleasantly surprised by the hotel, both in decor and cleanliness, as well as the superior service by all of the staff. The grounds and pool were spectacular, and the beach was amazing. Following is a... more

I just returned yesterday from the Rui Palace Pacifico from a 7 night stay with two lady friends. I have traveled to many all inclusives over the years in the Mayan Riviera, Cancun, and the Dominican Republice and the Rui PP was by far the best resort I have ever stayed at. The service was outstanding. The waiters, ect. do... more