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Hotel Riu Palace Pacifico

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Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
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Hotel Riu Palace Pacifico
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Hotel Riu Palace Pacifico
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2,187 reviews from our community

Traveler rating
    1,252
    627
    188
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    55
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542
1,202
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (668)
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Halifax, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got back today after 2 brilliant weeks stay . Nothing was too much trouble ALL staff were great loved the complimentary touches optics in rooms, mini bar topped up daily, bed turn downs, towels twice a day brought to rooms. The whole place is clean and fresh all the time. Food is beautiful meats cooked to perfection loads of... More 

Was this review helpful? Yes 3
Lancashire
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

Typical of the Riu Hotel experience thankfully, the Riu company haven't yet butchered the décor here like they are doing in most of their hotels - it is still authentic Mexican style Clean and well maintained Food - plentiful, good choice - although like any hotel, you do get a little fed up of eating !!! Drinks - lots !!!... More 

Was this review helpful? Yes 2
Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our trip was amazing. We booked our trip through Apple Vacations and received all of our requests when we got to the hotel we were told that we were upgraded from JR Suite Ocean View to Master Suite Ocean View for free! It was amazing! The employees were wonderful and stopped doing whatever they were doing to help you out.... More 

Was this review helpful? Yes 4
Claremont, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What a beautiful place! My husband and I stayed in this hotel for a week and we loved it! The restaurants had amazing food! and the property is just stunning! There were a lot of activities during the day and loved the night shows!

Was this review helpful? Yes 1
Aberfan, United Kingdom
Top Contributor
103 reviews 103 reviews
43 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had an excellent stay here nothing was too much trouble from our check in until our check out. Upon arrival the bellboys greeted us at the taxi, took care of our luggage, and directed us to the waiting reception staff who presented us with a glass of cava and hot towels to freshen up we were handed our pre printed... More 

Was this review helpful? Yes 2
Chicago
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Late Tuesday, we returned from a week at Riu Palace Pacifico and it exceeded our expectations. RPP is on a great stretch of beach - you can walk a long way in either direction. The resort itself is stunning - a beautiful lobby with soaring ceilings and chandeliers and ornate paintings and fresh flowers. The grounds are perfectly manicured. Something... More 

Was this review helpful? Yes 11
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

What a great property this is! The staff was amazing and the facilities were beautiful. Rooms were nice and clean and surprisingly so was the pool. Jose, the bartender at the swim up bar was awesome! Also, Victor the bartender at the outside bar was a true asset to Riu. Location was good if you like to be a little... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from 2 lovely weeks in the Riu Palace. A lovely hotel, spotlessly clean. The food was amazing, never got bored with eating in the same restaurant every night. Didn't bother with the specialist restaurants. So much to choose from. The staff were extremely polite and the service was very good. Pool area very clean, but of course gets... More 

Was this review helpful? Yes 8
San Francisco, Ca
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Everything was superb however there is one thing we didn't like and it's the "lack of rules enforcement". Children splashing in the infinity pool that should be reserved to adults only. Or the towels used to reserve the chairs at the swimming pool side at 5AM when the rule states that no reservation with towel can be made before 8... More 

Was this review helpful? Yes 4
Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall this resort was exactly what we were expecting based on the price of the trip - a good, clean, mid-level resort. Hotel - Hotel is exceptionally clean. Rooms (basic junior suite) was large and perfect for us. Hotel is small, I could easily walk from the beach to the room (1st floor above the lobby) and back in under... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very nice(34)
  • Pool area(17)
  • Specialty restaurant(15)
  • Entertainment staff(13)
  • Room service(12)
  • Steak house(10)
  • Great time(9)
  • Sports bar(9)
  • King bed(4)
  • Ocean view room(4)
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