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Hotel Riu Palace Pacifico

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Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
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Hotel Riu Palace Pacifico
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Hotel Riu Palace Pacifico
Hotel Riu Palace Pacifico
Hotel Riu Palace Pacifico
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2,192 reviews from our community

Traveler rating
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    629
    188
    65
    55
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542
1,205
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary Alberta
Top Contributor
77 reviews 77 reviews
21 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed today NEW

This visit to the Riu Palace Pacifico was our second visit to this resort. Our first time was about 15 months ago. The appeal of this hotel for us was the great value that we received for the money spent. There is so much consistency in this resort from the cleanliness to the quality of food to the wonderful staff.... More 

Was this review helpful? Yes 3
SF bay
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my third time in Mexico staying at all-inclusive resorts. I have previously been to Cancun, Playa del carmen and Cabo san lucas. I have had a great time at all these places. But, Riu palace pacifico is by far THE BEST EXPERIENCE I have had. The service was excellent and each day, I found a new awesome thing... More 

Was this review helpful? Yes 4
Andover, Minnesota
2 reviews
4 of 5 stars Reviewed yesterday NEW

We went to the Riu Palace with our son and some of his other high school friends families. When we arrived our rooms were not ready as we had expected. We left our luggage in the lobby and went to eat. The kids dispersed and when our rooms were ready, my husband and I went to have the luggage put... More 

Was this review helpful? Yes 6
MANSFIELD
Contributor
15 reviews 15 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

Typical RIU Palace good service, good rooms, good pools and good food. The only disappointment with the stay was the constant early reserving of sunbeds by others then nobody using them for the day. Something that I would have expected the RIU Management to get a hold on. We did find sunbeds on every visit to the pool but not... More 

Was this review helpful? Yes 4
Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Pacifico from 19/3/15 to3/4/15 and can only say it was fantastic.Would definitely go along with what most people have already said.The hotel itself is stunning and definitely on a par with the Palace in Riviera Maya.Food was very good both in the buffet and a' la cartes.The beach where we spent most of our time is very... More 

Was this review helpful? Yes 12
Halifax, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back today after 2 brilliant weeks stay . Nothing was too much trouble ALL staff were great loved the complimentary touches optics in rooms, mini bar topped up daily, bed turn downs, towels twice a day brought to rooms. The whole place is clean and fresh all the time. Food is beautiful meats cooked to perfection loads of... More 

Was this review helpful? Yes 8
Lancashire
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Typical of the Riu Hotel experience thankfully, the Riu company haven't yet butchered the décor here like they are doing in most of their hotels - it is still authentic Mexican style Clean and well maintained Food - plentiful, good choice - although like any hotel, you do get a little fed up of eating !!! Drinks - lots !!!... More 

Was this review helpful? Yes 5
Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our trip was amazing. We booked our trip through Apple Vacations and received all of our requests when we got to the hotel we were told that we were upgraded from JR Suite Ocean View to Master Suite Ocean View for free! It was amazing! The employees were wonderful and stopped doing whatever they were doing to help you out.... More 

Was this review helpful? Yes 5
Claremont, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a beautiful place! My husband and I stayed in this hotel for a week and we loved it! The restaurants had amazing food! and the property is just stunning! There were a lot of activities during the day and loved the night shows!

Was this review helpful? Yes 2
Aberfan, United Kingdom
Top Contributor
103 reviews 103 reviews
43 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had an excellent stay here nothing was too much trouble from our check in until our check out. Upon arrival the bellboys greeted us at the taxi, took care of our luggage, and directed us to the waiting reception staff who presented us with a glass of cava and hot towels to freshen up we were handed our pre printed... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very nice(34)
  • Pool area(17)
  • Specialty restaurant(15)
  • Entertainment staff(13)
  • Room service(12)
  • Steak house(10)
  • Great time(9)
  • Sports bar(9)
  • King bed(4)
  • Ocean view room(4)
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