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Lucerna Mexicali

Certificate of Excellence
Boulevard Benito Juarez 2151, Mexicali 21270, Mexico
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Lucerna Mexicali
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Ranked #3 of 16 Hotels in Mexicali
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Alxc Athens, Greece
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82 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens, Greece
Top Contributor
80 reviews 80 reviews
32 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed overnight for a business meeting. Dated rooms, and an overall feeling of neglect. On the plus side, wifi was fast and the staff was extremely helpful ( with the exception of check in staff who were clueless). Meeting facilities were adequate for a presentation, but much more than that.

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Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2015

Last time my husband and I stayed in Mexicali we had stayed at the Araiza, which is pretty much across the street. We had a wonderful stay and it honestly exceeded my expectations. I wanted to try a different hotel and Lucerna was rated higher than Araiza on Tripadvisor so I figured it'd be a good idea to try it... More 

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Lorain, Ohio
Top Contributor
129 reviews 129 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 26, 2015

Great hotel located a few minutes from the border. Has three really good restaurants: Mexican/American, Italian and Steak/seafood. On longer stays venture out and try the local cuisine, but you don't need to with this place. Two pools, spa, shops...

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Pune, India
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 25, 2015

Stayed here for 4 days and it was a average hotel. Rooms were outdated, My scores. Room - 5 out of 10 - no room safe and room is dark, Service 6 out of 10 Restaurant choice 8 out of 10 (unless it's Sunday's as one on is open?) Breakfast - 7 out of 10 (it's very smoky in the... More 

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Alpine, California
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 28, 2014

This is one of the top hotels in Mexicali. We stayed in one of the "poolside" cabanas (not even close to the pool). It was roomy enough but the dressing area had only one sink and two people could not get ready without bumping into each other. Our room was right on one of the busiest streets in town -... More 

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Hermosillo, Mexico
Top Contributor
162 reviews 162 reviews
38 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed December 22, 2014

Stay here for a cousin's wedding. She asked me if I can help her with some amenity kits for the guests, so I asked in reception how can I do that. All the team was wonderful, very helpful and friendly, specially Mr. Lemus and Alejandro. Generally, all the hotel staff were very greeting. The rooms are renovated, and they are... More 

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San Diego, California
Top Contributor
118 reviews 118 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 27, 2014

We were in Mexicali, the capitol city of the Mexican state of Baja California del Norte, to attend the birthday party (200+ attendees) of the mother of a friend of ours. This is a very large hotel complex that seems smaller than it is given the placement of the rooms around the property. They are renovating parts of the hotel... More 

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Queretaro, Mexico
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 4, 2014

Staid here a couple of days, and i have to say that the food is excellent! a bit pricy though especially the pool bar but well worth it. The service in the hotel is excellent and during my stay all the employees try to do there best to help you with any needs or questions that you have. The rooms... More 

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Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 17, 2014 via mobile

Let me start with the positives: the service is outstanding everyone is very helpful. the outdoor pool area is very nice. the breakfast buffet that's included is good with lots of Variety. The deluxe rooms are nicely renovated for the most part. The AC worked very well. The negatives: the standard rooms desperately needs to be renovated. the newly renovated... More 

Was this review helpful? Yes 1
Las Cruces, New Mexico
Top Contributor
150 reviews 150 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed over Mothers Day weekend and were glad to have chosen the Lucerna in Mexicali. Some construction at the front but good signs to direct you around that as needed. Friendly staff were helpful at every opportunity. Good to know this small chain tries to keep employees for a career, not just as disposable workers. The care comes thru... More 

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