I had a reservation for 3 nigths, the bed was very uncomfortable, I had to ask for extra pillows to rest my back and try to sleep better the second and third nigth.they supossed to give us a bascket with fruit, but it didn't happened, the coffe was there but there wasn't sugar and cream so I have to ask... More

I stayed in total already three times in the Lucerna, everytime when I came to Mexicali for business. The hotel is well situated, has really nice rooms, three rather good restaurants and two swimming pools which are nice for an after-work swim, especially in summer when temperatures in Mexicali can get up to 45°C. After all this hotel offers a... More

Staff was wonderful, if not a bit too eager to help. The pool area looks great at night with the lighting and the fountain. The room is nice and what you expect for a 2-3 star hotel. The one negative was that we were placed in a building in which the air conditioner had stopped working. The weather was nice... More

We loved this hotel! The food was fabulous. The pool was wonderful. Terrific atmosphere! More

We stayed at the Lucerna the weekend of April 17. I have to stay that we were pleasently surprised. We had not been to Mexicali as adults and were concerned for safety issues since we were 3 women traveling alone. The hotel is in a very nice area and close to countless restaurants and stores. All employees were friendly and... More

At first I was skeptical about staying overnight in a border town, however the Lucerna was a nice oasis. Everyone was very helpful and everyone spoke English. The air temperature was 110 degrees so it was a relief that the pools were very relaxing and cool. The hotel is near grocery stores and restaurants, however a car helps in this... More

This was the second time we stayed at Lucerna. Though the rooms were a LOT cleaner this time, the restaurant food, again left a lot to be desired. However, everyone speaks English and they go out of their way to be helpful. On our last night stay, they had a sewage problem, and the smell was just awful. It is... More

Nice enough hotel. Staff are wonderful, and all speak English. Actually the best staff I've ever had in Mexico. Room was average, but the AC worked great and that's real important in Aug. The problem with Lucerna is the restaurants. Crazy overpriced, and food was not good at all, ever. Location could also be a problem unless you have a... More

My husband, myself and our spainish speaking son in law all checkeed in to the Lucena on Monday 27 th of June for a two night stay. We didnt expect much since this is a boarder town. As a rule boarder downs are not the best areas. But boy oh boy were we surprised. The room was very clean. Bathroom... More