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Galeria Plaza Veracruz

Blvd Adolfo Ruiz Cortines 3495, Boca del Rio 94294, Mexico
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Galeria Plaza Veracruz
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Ranked #9 of 28 Hotels in Boca del Rio
A recent review
5 of 5 stars Reviewed December 14, 2014
JLeuchter Mexico
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86 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico
Top Contributor
63 reviews 63 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 14, 2014

A very nice hotel with big rooms, very comfortable bed. I stayed there for one night since we where doing a road trip to Cancun. The people in Veracruz is very kind, and its reflected in the service. We only use the room but the hotel is very nice located in a Mall, 10 minutes away from downtown.

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3 reviews 3 reviews
3 of 5 stars Reviewed October 28, 2014

I was in Veracruz on business, staying at the Galeria Plaza at the selection of the conference organizers. I was initially impressed by the location to the ocean, the fact that the hotel sits on top of a shopping mall, has a huge food court present, uses an open atrium design, and I was warmly welcomed. However, the sleeping room... More 

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VA
Top Contributor
57 reviews 57 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed September 13, 2014

Stayed there for a few days to attend a conference next door. The Pros: incredibly nice staff except for one sure waiter (I think Mexicans are just really nice by nature), nice lobby, connected to a nice but expensive mall (with junk food court), good breakfast buffet (my rate included breakfast). Room was of decent size and clean. The Cons:... More 

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Top Contributor
64 reviews 64 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 29, 2014

This hotel does hace some advantages, if you are going to some congress in the world trade center Veracruz, because it is beside it and you can go walking. The mall is just bellow the hotel with cinemas, restaurants and good shops. The hotel itself is not that good. It has always this smell of mold in the hotel itself... More 

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Mexico City, Mexico
Top Contributor
59 reviews 59 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 1, 2014

Hotel is located next to WTC Veracruz so is a very good option for business travel. lower level of the hotel connects to Galerias Plaza Mall, so you do not need to go outside for shopping, movies of food court. the building is not at the beach but you can take a shuttle that takes you to Beach Club in... More 

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Grimstad, Norway
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 21, 2014

In conjunction with an international conference, I arrived Hotel Galeria Plaza in the middle of the night of Saturday April 26th, after more than 20 hours travelling, holding in my hand "Reservation Confirmation No. 9799900" written on the hotel's letter head paper. The document clearly stated that my reservation was confirmed for 8 nights. In an email of January 18th,... More 

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Shapleigh, Maine
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 30, 2014

We were invited to attend a conference in Veracruz and we stayed at Galeria Plaza. The rooms were adequate, the atrium lobby was attractive, the hotel restaurants were fine, but it was necessary for me to be available to email and because the charges for global roaming are so high, I required internet access through WiFi. This was NOT happening... More 

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Merida, Mexico
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 2, 2014

Driving in from Mexico City checked GPS and gave us wrong directions to get this hotel. Cities of Veracruz and Boca del Rio are now almost merging. The local government doesn´t even know where these two municipalities join or divide. GPS and Google maps show the hotel in Boca del Rio, however, the hotel is located in Veracruz. Both cities... More 

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San Jose
Top Contributor
80 reviews 80 reviews
74 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 14, 2013

Overall, the Galeria Plaza is a pretty good hotel. The rooms are clean and comfortable, the staff is nice, the common areas are nice and welcoming, and breakfast is very good. However, it appears that the hotel has seen better days and that it is currently suffering from lack of maintenance. Some things are small - i.e. the marble table... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2013 via mobile

The service in Vera Cruz is outstanding they go out of their way to please you. The hotel needs a little updating and The beach in Vera Cruz is not really a swimming beach it is more of a Port City. We enjoyed our stay at the Galleria Plaza and the service is definitely 5 stars.

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