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Galeria Plaza Veracruz

Blvd Adolfo Ruiz Cortines 3495, Boca del Rio 94294, Mexico
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1 room 1 adult
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Galeria Plaza Veracruz
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18 Reviews from our TripAdvisor Community

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Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is clean, spacious rooms, nice king bed, nice bed sheets, average shower, it is a nice hotel and offer free parking. The gym is one of the most well hotel equip that we have seen. Cute inside pool and if you want to go to the beach they have a shuttle that will take you to their beach... More 

Helpful?
Thank Iguanavoladora
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Guest: We appreciate the time you took to share your comments they are very important to us. Therefore we have immediate action in all these details. We are really ashamed for the inconvenient, we would like to apologize for it. Our main goal is to provide a quality service and care, and make you feel you've come home. The... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

First things first best coffee I ever tasted in a hotel but they are nestled in yummy coffee territory Veracruz ! A hotel with a underground mall what else can one ask for! You enter a lavish entry way you as your ride the escalator up to the front desk. You are met with a gigantic aquarium which sets the... More 

Helpful?
Thank Cetinst
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Guest: We appreciate the time you took to share your comments about the service, and we will be very glad to host you again in your next trip to Veracruz. More 

Cordoba, Mexico
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 1, 2015

Must start congratulating the friendliness and excellent attitude of the staff. However, a few details to consider. The wheel chair accessibility is awful, you must use a back alley like entrance to get into a beat up broken down elevator and then reach the magnificent lobby. This hotel seems to be under renovation by the new owner, Grupo las Brisas?.... More 

Helpful?
Thank Baltasar S
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Mr. Baltasar: We appreciate the time it took you to leave your comments, they are very important to us. Therefore we have immediate action in all these details. Our main goal is to provide a quality service and care, and make you feel you have come home. To all the staff, the most important is that you return, giving... More 

Houston, Texas
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 2, 2015

First time ever I had to pay upfront at the counter for the entire stay (not just for contingencies). Also breakfast is not include. And at 200 pesos the fare was not worth it. Again, you have to start a "voucher" if you want it included in bill. My suggestion skip the bkfast at the hotel. Go right next door... More 

Helpful?
Thank roadhotel
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear guest: We appreciate your preference for Galeria Plaza Veracruz. We are really ashamed for the inconvenient, we would like to apologize for it. We hope that in your next trip to Veracruz to host you again. More 

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