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Hilton Garden Inn Veracruz-Boca del Rio

3.5 of 5 Boulevard Manuel Avila Camacho s/n, Boca del Rio 94299, Mexico (Formerly NH Veracruz)
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Hilton Garden Inn Veracruz-Boca del Rio
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Hilton Garden Inn Veracruz-Boca del Rio
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75 reviews from our community

Traveler rating
    36
    17
    12
    8
    2
See reviews for
31
12
1
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, United States
1 review
2 of 5 stars Reviewed January 4, 2015

Beautiful location but, quality of construction and upkeep is poor. I stayed in other hotels in the area. Definitely the price per room in this hotel is not worth the $$. When comparing this hotel to many others in the area, this one comes under them. The cleaning staff must take more pride on what they do in order to... More 

Review collected in partnership with Hilton Garden Inn

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hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear Gerardo Q Thanks you for your time and honesty answer this comments. for instance this feedback helps a lot, we analyse all comments and in future stays we can give a better service in all aspects of the hotel. Tripadvisor and staff from the hotel thank you for your feedback. We hope we can see you soon in our... More 

Mexico City, Mexico
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 31, 2014

The hotel is located in a great location near malls, convention center, nightclubs and restaurants, which you can just walk or 5 minutes driving. It offers complementary wifi in public places and in your room but it is but slow. The staff is friendly and the food is ok. One negative issue is that they don't offer 24/7 room service... More 

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear Dariogprado Thanks you for you time and comments we are glad that your stay was good comfortable. Tripadvisor community and the hotel staff thank you for your honesty. We hope you visit us soon and if you have any comments please contact us and will answer you as soon as possible. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 13, 2014

Enjoyed staying at the HGI in Boca del Rio this week during a short visit to Veracruz. Checked in early with no problems. Staff was professional and friendly and my ocean view room was clean and comfortable. The restaurant service was excellent and the food quite good, competing as it does with the many walkable restaurants. I look forward to... More 

Was this review helpful? Yes
hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear BKL57 Thank you for your comments and time, we are glad that your stay with us was as you planned, for that and many other things we are commited to our guest in all aspects. We thanks you for your feedback that will helps us for future stays. And if you have further questions don´t hesitate to contact us,... More 

Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 11, 2014

We went recently with a group of friends and the staff was very accessible for all our needs. The staff makes up and will help you resolve most of your needs. It is a clean simple hotel with basic decoration in the rooms. Location is very good and many good restaurants within walking distance. Internet was very good and speed... More 

Was this review helpful? Yes 1
hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear supermosh Thank you for your time and comments, from tripadvisor and Hilton Garden we are so happy to know that your stay was satisfactory. We know that our guest are very important to us, and your comments are so helpful to us and our staff. We are so happy that your stay in Hilton Garden Veracruz Boca del Río... More 

Orlando, Florida
Top Contributor
160 reviews 160 reviews
51 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed July 2, 2014

This Hotel is family and business option in Veracruz is over the Boulevard with a great location, the staff is very friendly, my check in was fast, the rooms are very clean and pretty I had an ocean view, the room has a coffe maker, frigobar, the bed was very cousy and comfortable. The food is awesome, anything you order... More 

Was this review helpful? Yes 2
hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear Anatayla We´re so thankfull that you took a minute to provide us your valuable comments. For us its a priority to know all our guests opinions and we know that being a business traveler its hard to take a break from duty. It´s so good to know that you had such a nice experience during your stay and that... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 15, 2014

Excellent front desk team, happy to serve the guest and helping all the needs. After a very long trip was really reconforting have nice people taking care of us. Thanks team !! you re great. Nice ocean view from room and from the pool. We will come back for sure

Was this review helpful? Yes 3
hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear Gus H Thank you so much for taking a minuto to provide us with your valuable comments, for us it´s very important to know always all our guests opinions. We´re pleased to know that you had such a nice exprecience during your stay it´s so good to know that you recieved a warm welcome from all our staff. We... More 

Essexville, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

The entire staff at the Hilton Garden Inn in Veracruz Mexico were excellent. They made my wife and I totally enjoy our anniversary together in this hotel. We would highly recommend this hotel vs any other in Veracruz. We had a wonderful visit. Don't miss out on the hamburgers and hot dogs pool side.!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hotelesoptima, Marketing Manager at Hilton Garden Inn Veracruz-Boca del Rio, responded to this review

Dear Steve. We sincerely thank you for choosing Hilton Garden Inn Veracruz-Boca del Río and we appreciate your review comments. We´re so glad to know that you had a pleasant stay at our property, we work very hard everyday to make every guest know they´re welcome and make them feel that way. We sincerely look forward to see you soon... More 

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Additional Information about Hilton Garden Inn Veracruz-Boca del Rio

Address: Boulevard Manuel Avila Camacho s/n, Boca del Rio 94299, Mexico (Formerly NH Veracruz)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Veracruz-Boca del Rio 3.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Nh Hotels Veracruz
Hilton Garden Inn Veracruz-Boca Del Rio Mexico

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