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Playa Caracol Hotel

Av. Mocambo 526 | Jardines De Mocambo, Boca del Rio, Mexico
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Playa Caracol Hotel
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Best prices for: 1 room 1 guest
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Ranked #23 of 28 Hotels in Boca del Rio
A recent review
5 of 5 stars Reviewed March 3, 2014
toewstravel Calgary, Canada
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 11, 2014

We were booked for 2 nights and ended up having to move out before the 2nd night. The room was extremely dirty and in bad need of repair. The bedroom door had a huge hole in it and no handle. The desk surface glass was shattered and a danger. Mascara smeared on the pillow. Blood marks on bathroom wall. Oily... More 

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Calgary, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

We really enjoyed our stay at this hotel. The front desk man, Ramon, was amazing at taking care of our needs. The room was clean, spacious and modern. The food in the restaurant was very good and they offered pool side delivery which was very enjoyable. We enjoyed being able to be in the pool then walk a few steps... More 

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Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 26, 2012

Good decent hotel. Bathrooms are roomy and so are the rooms. Contemporary style. Direct acces to a beach and a nice pool area with greenery. Me and my husband came here for our anniversary, the manager was the one who checked us in, very nice staff. But he sent us to a DOUBLE QUEN BEDROOM. After I called to complain... More 

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Vienna, Austria
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 10, 2012

A very nice and comfortable hotel, nice pool area, direct access to the beach, clean and comfortable. There is music playing throughout the day in the pool area, some of the songs are questionable, but all in all a very nice experience.

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Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

This hotel is in a good place. It has a nice pool and garden. The beach is above average within Boca del Rio but don't expect too much. Rooms are comfortable and clean. You have a big convenience store just two blocks away and it is next to one of the best restaurants in Veracruz: Villa Rica Mocambo

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