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Playa Caracol Hotel

Av. Mocambo 526 | Jardines De Mocambo, Boca del Rio, Mexico
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1 room 1 adult
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45 Reviews from our TripAdvisor Community

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Tampa
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 18, 2015

Rented the suite in this hotel. The room was fabulous...two gorgeous bay windows with sheer coverings as I entered the door, blowing out onto a Veracruz beach. The staff was helpful, able to accommodate any needs. You do feel its a bit on island time with the cadence...but hey, perhaps we are! The hotel had a few annoying rules like... More 

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Thank Mar T
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 11, 2014

We were booked for 2 nights and ended up having to move out before the 2nd night. The room was extremely dirty and in bad need of repair. The bedroom door had a huge hole in it and no handle. The desk surface glass was shattered and a danger. Mascara smeared on the pillow. Blood marks on bathroom wall. Oily... More 

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2 Thank WHZ_UK

Travelers are raving about these Boca del Rio hotels

Calgary, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

We really enjoyed our stay at this hotel. The front desk man, Ramon, was amazing at taking care of our needs. The room was clean, spacious and modern. The food in the restaurant was very good and they offered pool side delivery which was very enjoyable. We enjoyed being able to be in the pool then walk a few steps... More 

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Thank toewstravel
Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 26, 2012

Good decent hotel. Bathrooms are roomy and so are the rooms. Contemporary style. Direct acces to a beach and a nice pool area with greenery. Me and my husband came here for our anniversary, the manager was the one who checked us in, very nice staff. But he sent us to a DOUBLE QUEN BEDROOM. After I called to complain... More 

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2 Thank Minicyni
Vienna, Austria
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2012

A very nice and comfortable hotel, nice pool area, direct access to the beach, clean and comfortable. There is music playing throughout the day in the pool area, some of the songs are questionable, but all in all a very nice experience.

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1 Thank Oshioshioshi
Mexico City, Mexico
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

This hotel is in a good place. It has a nice pool and garden. The beach is above average within Boca del Rio but don't expect too much. Rooms are comfortable and clean. You have a big convenience store just two blocks away and it is next to one of the best restaurants in Veracruz: Villa Rica Mocambo

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1 Thank RoZamora
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