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Holiday Inn Veracruz-Boca Del Rio

3.0 of 5
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Blvd. Adolfo Ruiz Cortinez 4298 | Fracc. Costa De Oro, Boca del Rio 94299, Mexico
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Holiday Inn Veracruz-Boca Del Rio
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115 reviews from our community

Traveler rating
    27
    60
    15
    8
    5
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36
16
4
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Massachusetts
Top Contributor
205 reviews 205 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a very pleasant 5 days at this 3 floor Holiday Inn. Right next door is a Holiday Inn Express, but there is no comparison in the facilities. The Holiday Inn has a lovely open design with lush landscapjng, large, Scandinavian modern rooms, and a very nice restaurant that serves 3 meals a day with a great buffet or... More 

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Cape Coral, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is a very nice hotel. Spacious, clean and well maintained. Rooms are big, AC is cold. Food in the hotel restaurant is great. Tiki bar and pool are large and clean. There is a tunnel access under the avenue to a hidden beach with cabanas and wait service. Overall a great place to relax with wonderful ocean views.

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Df
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 13, 2015

I just spent a weekend there and it was a good experience overall. The hotel is very well located, service is good and amenities are very well. I think it has a small pool for that size of hotel and it was very crowded. It has a tunnel directly to the beach, which is cool. You have a couple of... More 

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Rotterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 10, 2015

Looking a tthings obejectively, the Holiday Inn Veracruz has a lot of positives: nice pool, large rooms, location (close to beach and shopping malls - a bit distant from Veracruz city centre), spacious, modern, clean... And yet - with every visit I am dragging my feet on arrival en happy on departure. The hotel restaurant has NO atmosphere and the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear 35Edwin, Thank you for taking the time to express your thoughts and concerns. I am happy that you liked the room and the pool. It is also very nice to know that you liked our location. On the other hand, I am truly sorry to hear that the food served during your travel did not live up to your... More 

Wissembourg, France
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 10, 2015

Hotel location is ideal: allong the sea side, with a separate access to a private beach. Large and nice breakfast buffer, sunday brunch, outside bar. Everything is there. My room was large but without view - Next time I will certainly pay a little more for a room with view.

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A TripAdvisor Member
4 of 5 stars Reviewed March 3, 2015

When I went to this place i was very happy because the rooms are nice and big even the small one the pools are one of the best one is like a jacuzzi and the other one is normal.So if you're going to go to Veracruz I highly recommend this hotel.i hope you like your trip to Veracruz

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Rotterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 25, 2014

For a short business visit the hotel is fine. Clean rooms, reasonable facilities and breakfast buffet is good enough. The hotel is a bit impersonal. Would not recommend it for a longer stay or true vacation experience.

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IHGCare, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear 35Edwin, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter... More 

Top Contributor
65 reviews 65 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 27, 2014

I had my conference with my company here in this hotel and it was all great, the service, technical support and lunch breaks. The hotel itself its in a great location in front of the ocean, with a great view. You can go running in the beach waterfront it is a must do as it is very full in the... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

Although it's a bit expensive i think its worth it. For me it is a hotel for families because the pool is quite big, the access to the beach is good( although the beach is not that good) and the spaces are made for kids. The gym is small. The reception staff is nice.

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Province of Brescia, Italy
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 19, 2014

I was here for a business trip. Good room services (breakfast, cleaning service, laundry). The wifi works depending on the room and on the position in the room. Most of the staff of the hotel speaks only spanish and sometimes it was difficult to communicate. The quality of the restaurant is very low, I went out for dinner every day,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear Caaleta, Thank you for taking the time to write your review. We're sorry you were not satisfied with the service you received from our staff due the language barrier. We were disappointed to read that when you visited the restaurant you did not find it to your tastes, we will review for possible modifications so to better accommodate our... More 

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