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All 26 Boca del Rio hotels

Castelo Hotel

3.5 of 5 Hotel   |   Av. Las Americas 241 | Fracc. Las Américas, Boca del Rio 94299, Mexico
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Castelo Hotel
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58%
Ranked #9 of 26 hotels in Boca del Rio
A recent review
3 of 5 stars Reviewed July 19, 2013
TilEulenspiegel Atlanta, Georgia
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17 people have reviewed this hotel

Traveler rating
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    6
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 19, 2013

This is a very nice hotel, central to the heart of little Boca del Rio, reliable staff, good food, clean rooms, not far from the beach, across from a major shopping mall, etc., but as a business traveler I highly value a fast, reliable WiFi connection in my room. I had a terrible time with WiFi during this visit -... More

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GerenciaCastelo, Gerente at Castelo Hotel, responded to this review

Dear Mr. TilEulenspiegel. Thank you for staying with us in your visit to Veracruz and for taking the time to let us know about your experience with us. We are glad to hear that you enjoyed our restaurants as well as our service. We want to take this opportunity to let you know that we have a specialized team for... More

Mexico City, Mexico
Top Contributor
74 reviews 74 reviews
48 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed June 15, 2012

The rooms are clean, the bed is average, the shower lacks preassure and the restaurant is just ok, but in general staff is not well trained. A simple change to have all meals included just never happenned and it meant to bring a member of the senior staff 3 times in a 1 night stay. The excercise room is terrible,... More

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Toluca, Mexico
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 22, 2011

Good Hotel price if you booked via travel agency, the walk in price is too high for what this hotel offers. The hotel has a very poor quality in customer service, we were 4 people in the room and we received only 2 towels, when we asked for more towels the lady who delivered them complained about it in a... More

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Additional Information about Castelo Hotel

Also Known As:
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Address: Av. Las Americas 241 | Fracc. Las Américas, Boca del Rio 94299, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 26 hotels in Boca del Rio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Castelo Hotel 3.5*
Official Description (provided by the hotel):
A new concept of hotel, it was inaugurated the last August 8th, across the street of Plaza Las Americas mall and World Trade Center, with 141 comfortable rooms with free Wi Fi, it´s ideal for business travel o leisure. ... more   less 
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