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Radisson Poliforum Plaza Hotel Leon

#5 of 51 Hotels in Leon
Certificate of Excellence
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Boulevard Adolfo Lopez Mateos | #2611 Oriente , Col Barrio de Guadalupe, Leon 37280, Mexico (Formerly Howard Johnson Plaza)
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1 room 1 adult
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Radisson Poliforum Plaza Hotel Leon
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284 Reviews from our TripAdvisor Community

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Noida, India
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The place is clean, good environment, not loud,The room service was fantastic.The laundry service is very poor.I gave few things and could not get back.The manager and other staafs are good but the front staaf are rude.They really dont have courtesy.They dont have transportaion facility even.When I lost then the GM of hotel Mr Eric compromised me with few reward... More 

Helpful?
Thank Abhishek S
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review

Mr. Abhishek, We thank you for your business at our hotel. We appreciate the fact you mention our property, such as the good space, the nice swimming pool and our mexican breakfast themed, the nice room and his pleasant stay environment. We are sorry for the situation presented by our laundry service, we have made the necesarry to avoid this... More 

Athens, Greece
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 3, 2016

Picked the hotel during a business trip in the area. It is conveniently located near the centre but not directly into it. It offers good access to the main shopping areas (leather mall etc) and various restaurants and bars. It is an old hotel, refurbished, however clean with new furniture. Helpful and kind personnel.

Helpful?
Thank Georgios N M
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review

Dear Mr. Georgios We thsnk you for your business, we are glad to read you enjoyed your stay being with us. We have completely refurbished our 119 rooms during this 2015. Our hotel was built in 2003. We as well added a new tower of business rooms in 2014. If you don´t know this tower, we invite you to book... More 

Northern Mexico, Mexico
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

Stayed here while attending an Expo. it was very convenient since it was next door. Rooms are good size, pool and bar area are very good. Food and service are great, too. I don't know about rates because we got a special rate due to the event but it's a good hotel and well located, close to the shopping center.

Helpful?
Thank Roberto R
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review

Dear Guest, Thanks very much for sharing about you recent experience at our property. We are thankful about your words, our aim is to serve the best way posible our guests, ensuring their full satisfaction. We look forward to see you soon again, best wishes and a merry christmas. Happy new year Regards Eric Bourdales More 

Dallas, Texas
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 27, 2015

1) Had to change rooms. Was originally on 4th floor. Got off the elevator and the way to my room was blocked by a construction zone with plastic sheets, tarps and jackhammers. No alternate directions posted, but we figured it out. 2) Air conditioning in room made a sound of something similar to a toilet flushing. It would come and... More 

Helpful?
Thank Ozark1
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review
Google Translation

Estimado (a) huesped, Quisieramos poder contactar con usted. Nos interesa mucho su retroalimentacion y a fin de poder indagar un... More 

Mexico City, Mexico
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

This hotel has a good location and the service is something remarkable. The amenities are good but rooms need some renovation. Especially the bathroom and furniture. The food at any of the restaurants is average. Good for a one- or two-day business trip but no more. WiFi is fast.

Helpful?
Thank alexps81
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review
Google Translation

Estimado Sr. Alex Gracias por su recien visita a nuestro hotel, es un honor haberlo atendido. Sus comentarios nos ayudan... More 

Mexico City, Mexico
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 1, 2015

The Beds, the rooms, the place is fantastic, the beds are probably the most confortable beds I have had in a hotel in years, the rooms are pretty nice, but the restaurant is pretty bad, I dont know if it was because I stayed from Tuesday to Wednesday, (that was probably it) but there was just two persons serving the... More 

Helpful?
Thank Adolfo P
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review

Dear Mr. Adolfo Thanks for your business recently to Radisson Poliforum Plaza Leon. Please accept our apologies on the inconveniences caused in our restaurant. Please would you be so kind to contact me at this folowing mail, so I could write back to you or contact you directly by phone. (ebourdales@radissonpoliforumplaza.com) I would apreciate to ask you more questions and... More 

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