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Hotel Real de Minas Poliforum

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Blvd. Adolfo Lopez Mateos 2211 Ote. | Col. Bugambilias, Leon 37320, Mexico
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1 room 1 guest
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Hotel Real de Minas Poliforum
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (43)
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Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

At this location there was a bit of constriction that was taking place during the stay .. Nice clean pool. Big rooms ... My room was not as deluxe as my associates which was next to the pool but still fine I was situated in the rear of the hotel ... Id stay again

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Los Angeles, California
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 18, 2015

Excellent customer service and food on the retaurant. Rooms?.we asked to cahnge rooms and the hotel offer for a chage a nice room on the other side recently renovated Then ask to see the rooms..I guess the hotel is in the process to renovate the whole site.

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Monterrey, Mexico
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 29, 2015

Stayed there for 4 nights with the family. I selected an standard double room. Beds were quite uncomfortable and furniture (a little table) and a closet look rather old. AC in my room was very noisy, probably due the fact that it's old too. Nevertheless the room was clean and well kept; pool area and gardens are very nice and... More 

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1 review
4 of 5 stars Reviewed April 20, 2015

I came with my family for the weekend, and the experience in the hotel was excellent. The service from the entire staff was superb, specially the people at the restaurant. Which gets me to the next strong point of the hotel, which is breakfast...simply excellent!!!! I can't give it full marks because of two issues: 1.-Rooms are noisy. The one... More 

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Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your interest and preference in our Hotel. Knowing your experience shared us, fills us with motivation to continue to improve and the path of service excellence, creating experiences of comfort and relaxation. Tradition and experience are a fortress in Hotel Real de Minas Poliforum, making each stay shine and enrich our guests with a different concept of hospitality.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 28, 2015 via mobile

Even though it is a good location, it is better to look for a different option. Pay a tad more, believe me, you will not regret it. Extremely noisy rooms, employees are careless about customer service and satisfaction. We decided to pay an upgrade due to the condition of our first room, what a surprise, garden door did not lock,... More 

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Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your comment. We take seriously every feedback from our customers on the points that you tell us that we can improve. Fortunately, here prevails service and excellence in our facilities and is reflected by the experiences that our customers share with us like you. Both, the location, as the selected product, and high quality, the peace and quiet... More 

Travelers are raving about these Leon hotels

Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 7, 2015

The plus for this hotel is it's location, it's right in front of the Poliforum and nearby the Stadium and other amenities, if you're going on a business trip and want to stay in a place where you don't have to travel too much, this is just the option. Otherwise, the hotel isn't that impressive. It has a pool and... More 

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Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your comment. We seek to strenghten the benefitits of our Hotel though their comments and feedback. We appreciate the time you spent to make us see the value of your home in Leon, confort, warmth, authentic Mexican service with exceptional quality products at the restaurante, Really we wish you to have the opportunity to visit us in Leon... More 

Toluca de Lerdo, State of Mexico, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Great attention by the staff. Room was clean. Remodelation was on going, we are very excited for our next trip. The restaurant has delicious food, local flavor. the pool is OK, but it is not climatizated.

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Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

It was a pleasure to meet you and show you our excellent and bright service about hospitality. I wish see you son in your next visit in Leon and of course in Real de Minas Poliforum Hotel . Thank you again for your feedback . More 

Morelia, Mexico
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 31, 2014

This hotel has a great location for business in Leon and it is near the soccer stadium and the main cultural center called the poliforum cultural. It is also near a shopping mall and close to the main bus station. Rooms are ok but ask for one with a balcony facing the pool.

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Grupo_Real_de_Minas, Revenue manager at Hotel Real de Minas Poliforum, responded to this review

Thank you very much for your comments. It is a privilege to have served you. Your opinions strengthen our entire team. We filled up satisfacion ,compliting your expectation of service.in Real de Mians Poliforum Hotel I wish to see you very son in your next trip in Leon. Regards. More 

Mexico City, Mexico
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 19, 2014

I am being generous in giving this three stars, simply because the front desk was able to get CNN US on my TV when it wasn't there when I checked in. Also the restaurant was good. Other than that, rooms were nothing to write home about. If you are going to stay more than one night in Leon, you might... More 

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Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 19, 2014

Very satisfied with the service, nice location, very good option for staying in León. Right next to the Polyforum. Nice breakfast, and a great value for the money. Free wifi was a good detail. Staff service very nice.

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