We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Real de Minas Poliforum

Hotel website
Blvd. Adolfo Lopez Mateos 2211 Ote. | Col. Bugambilias, Leon 37320, Mexico
Offers & Announcements
MXN999 (MXN)
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Real de Minas Poliforum
Professional photos View all
Browse nearby
Hotel Real de Minas Poliforum
Write a Review

123 reviews from our community

Traveler rating
    19
    41
    33
    16
    14
See reviews for
28
24
2
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (123)
  • Mar-May only
    (37)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (37)
All months
1 review
4 of 5 stars Reviewed 1 week ago

I came with my family for the weekend, and the experience in the hotel was excellent. The service from the entire staff was superb, specially the people at the restaurant. Which gets me to the next strong point of the hotel, which is breakfast...simply excellent!!!! I can't give it full marks because of two issues: 1.-Rooms are noisy. The one... More 

Was this review helpful? Yes
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your interest and preference in our Hotel. Knowing your experience shared us, fills us with motivation to continue to improve and the path of service excellence, creating experiences of comfort and relaxation. Tradition and experience are a fortress in Hotel Real de Minas Poliforum, making each stay shine and enrich our guests with a different concept of hospitality.... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 28, 2015 via mobile

Even though it is a good location, it is better to look for a different option. Pay a tad more, believe me, you will not regret it. Extremely noisy rooms, employees are careless about customer service and satisfaction. We decided to pay an upgrade due to the condition of our first room, what a surprise, garden door did not lock,... More 

Was this review helpful? Yes
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your comment. We take seriously every feedback from our customers on the points that you tell us that we can improve. Fortunately, here prevails service and excellence in our facilities and is reflected by the experiences that our customers share with us like you. Both, the location, as the selected product, and high quality, the peace and quiet... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2015

The plus for this hotel is it's location, it's right in front of the Poliforum and nearby the Stadium and other amenities, if you're going on a business trip and want to stay in a place where you don't have to travel too much, this is just the option. Otherwise, the hotel isn't that impressive. It has a pool and... More 

Was this review helpful? Yes
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your comment. We seek to strenghten the benefitits of our Hotel though their comments and feedback. We appreciate the time you spent to make us see the value of your home in Leon, confort, warmth, authentic Mexican service with exceptional quality products at the restaurante, Really we wish you to have the opportunity to visit us in Leon... More 

Toluca de Lerdo, State of Mexico, Mexico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Great attention by the staff. Room was clean. Remodelation was on going, we are very excited for our next trip. The restaurant has delicious food, local flavor. the pool is OK, but it is not climatizated.

Was this review helpful? Yes
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

It was a pleasure to meet you and show you our excellent and bright service about hospitality. I wish see you son in your next visit in Leon and of course in Real de Minas Poliforum Hotel . Thank you again for your feedback . More 

Morelia, Mexico
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 31, 2014

This hotel has a great location for business in Leon and it is near the soccer stadium and the main cultural center called the poliforum cultural. It is also near a shopping mall and close to the main bus station. Rooms are ok but ask for one with a balcony facing the pool.

Was this review helpful? Yes
Grupo_Real_de_Minas, Revenue manager at Hotel Real de Minas Poliforum, responded to this review

Thank you very much for your comments. It is a privilege to have served you. Your opinions strengthen our entire team. We filled up satisfacion ,compliting your expectation of service.in Real de Mians Poliforum Hotel I wish to see you very son in your next trip in Leon. Regards. More 

Mexico City, Mexico
Top Contributor
51 reviews 51 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 19, 2014

I am being generous in giving this three stars, simply because the front desk was able to get CNN US on my TV when it wasn't there when I checked in. Also the restaurant was good. Other than that, rooms were nothing to write home about. If you are going to stay more than one night in Leon, you might... More 

Was this review helpful? Yes
Mexico City, Mexico
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2014

Very satisfied with the service, nice location, very good option for staying in León. Right next to the Polyforum. Nice breakfast, and a great value for the money. Free wifi was a good detail. Staff service very nice.

Was this review helpful? Yes
Eagle Pass, Texas, United States
Top Contributor
52 reviews 52 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed May 21, 2013

The title to my review says it all, but I'll elaborate a bit more. We visited for a friend's graduation in 2011 and chose this hotel as it seemed very nice from the pictures and the name is usually associated with good hotels. WRONG. Quite honestly, the only things I can remember from this hotel were the uncomfortable beds we... More 

Was this review helpful? Yes
San Jose, Costa Rica
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 10, 2012

This hotel is in the process of a big remodelation, the rooms are ok in size and general comfort. Showers have good water pressure and are adequate in size. Good value and location

Was this review helpful? Yes
Syracuse, New York
2 reviews
5 of 5 stars Reviewed November 13, 2010

I am writing this on my laptop sitting on my KING SIZE BED next to the pool/patio using the free wifi from my room at Hotel Real de minas polyforum . If your like myself and come here to attend one of the many trade shows that Mexico host at the Polyforum convention center then this hotel should be your... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (2)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question