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Fiesta Inn Leon

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Blvd Adolfo Lopez Mateos 2702 | Colonia Jardines Del Jerez II, Leon 37530, Mexico
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MX$935 (MXN)
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1 room 1 adult
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145 Reviews from our TripAdvisor Community

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Naperville, IL, United States
2 reviews
2 of 5 stars Reviewed December 15, 2015

While not completely horrible, I would like to explore other options when I return. The hotel was recommended by the company I was visiting and is a decent business class hotel, with some nice restaurants in walking distance so in that respect it's convenient. And that's where it ends. My co worker found bugs in his bed, the internet is... More 

Helpful?
Thank Adam H
Minneapolis, Minnesota
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed October 26, 2015

The procedure during check-out actually made me decide to give this hotel a low rating. The staff does not speak English very well and instead of admitting this, they do as if they understand you, but it is clear that they misunderstand you and they do the opposite of what you ask them. It took ages to figure out if... More 

Helpful?
Thank HappyDanish
Acassuso
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

I stayed for a couple if days and was able to enjoy a variety of the hotel services. The room was well equipped, with a comfortable bed, energizing shower and good tv. The conference service had all the required equipment and the person incharge of the room preparation provided excellent and timely service. The restaurant had a great breakfast buffet... More 

Helpful?
Thank Juan Manuel C
Mexico City, Mexico
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 19, 2015

Nice hotel, good food, well priced, conveniently located. Nevertheless the first night I arrived late and was surprised to find a 250 ml bottle of water!!! There was no place to get water in the night. I suggest to have a least 750 ml bottle. Nice and clean room, but the bedclothes were very stiff, the pillows uncomfortable, and air... More 

Helpful?
Thank analuisa22
London
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed May 23, 2015 via mobile

I booked this hotel during an important business trip. At the time of arrival and after driving for more than 5 hours, the personnel at the front desk told me that their system had cancelled my booking and I was offered a room at a considerably higher price. The hotel manager and the personnel did not do much to help... More 

Helpful?
1 Thank Firito
loreto, baja
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 16, 2014

I have stayed here 2013 & 2014. It was just awesome. Service is great. Breakfast buffet is out of this world. Maids are great. Mgt. are always on the floor. Nothing but smiles & happy faces. Rooms are great & super clean. Room service is really good. Rates are fine. Very safe. I didn't feel like a guest, instead part... More 

Helpful?
Thank coyotevillage
JoseLuis F, Gerente at Fiesta Inn Leon, responded to this review

Dear Mike: Thank you for taking the time to answer our survey and sharing your experience at this place. It is our pleasure to serve you and is more than exciting to know that during all your stays at Fiesta Inn Leon we exceeded your expectations. I will be more than glad to share your congratulations to all our staff.... More 

Westmoreland, Tennessee
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 22, 2013

Good location for business trip. It has it's own parking. Pool area is very pretty. I had a king bed that was very nice. My room was very large. They provide you with bottled water. There was no alarm clock in the room. The room service food was really good.. A little pricey though. I found the staff very friendly.... More 

Helpful?
1 Thank Adenisa
JoseLuis F, Gerente at Fiesta Inn Leon, responded to this review
Google Translation

Estimada Srita Adenisa Es un gusto poder saludarla, queremos invitarle a visitarnos nuevamente en los proximos meses, ya que estamos... More 

Brasil
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 29, 2012

The actual rating would be good/fair (between average and very good). First room I got was on the ground floor... old dark room, a dungeon! luckily after I complained, I was moved to the second or third floor to a renovated room. The latter was very comfortable, with modern decor. Bathroom on the smaller side and sort of basic but... More 

Helpful?
Thank HotelSpy2010
JoseLuis F, Gerente at Fiesta Inn Leon, responded to this review

Dear Hotelspy2010: Thank you for your comment, it is a pleasure for us to know that finally yoy got a nice stay. During the next month we are starting renovation on our public areas such as restaurant, front desk and meeting rooms, and we are glad to invite you to come back Fiesta Inn Leon and enjoy this transformation. We... More 

Ciudad Juarez, Mexico
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 12, 2012

I have been in other Fiesta properties before, and I have a memory of having a great stay. Maybe this was long ago, or the properties are fading, but this was not what I expected. The personnel was corteous and friendly, but the property seems a little dated. The rug outside of the rooms was kind of old looking. The... More 

Helpful?
Thank Carlos H
JoseLuis F, Gerente at Fiesta Inn Leon, responded to this review

Dear Carlos: Thank you for your comments, they helps us improve and avoid some mistakes. I ask for an apologie for the bad experience you had during your last stay with us. Allow me to let you know we are working on our opportinity areas and hope to see you again on a near future. Best Regards Jose Luis Farrugia... More 

1 review
5 of 5 stars Reviewed November 10, 2012

Stayed here 3 nights, it has parking, it's easy to get to, very professional staff, great food, awesome hotel for a business trip. I speak Spanish, it maybe that this helped me communicate better and have a great experience here, but staff seemed to speak english too. It has a small but nice and clean gym. Located in a very... More 

Helpful?
Thank Felipe072573
JoseLuis F, Gerente at Fiesta Inn Leon, responded to this review

Dear Felipe: Thank you for taking some minutes to let people know about your experience here at Fiesta inn Leon, we are glad to know you had a good stay. It is very important for us to know all your comments. Over the next months we will be on a remodelation stage and on a near future you would enjoy... More 

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