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Holiday Inn Leon

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Blvd Lopez Mateos 1308 Oriente | Colonia, Los Gavilanes, Leon 37270, Mexico
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Holiday Inn Leon
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Holiday Inn Leon
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78 Reviews from our TripAdvisor Community

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Traveler rating
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    17
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    3
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23
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (19)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (23)
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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

As far as Mexican hotels go this is up there. Service is great, rooms clean and a sweet pool to relax by. Also a nice restaurant and decent breakfasts each morning. Internet is very slow but this is the case everywhere in Leon. Convenient store in Lobby. Recommend a stay if you're in the area.

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holileon, Gerente at Holiday Inn Leon, responded to this review

Angus B For us it is important to know your opinion, thank you very much for taking the time and write your experience, we hope your next visit to the city. More 

Porto Alegre, RS
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 24, 2015

They just finished renovating part of it and I could notice over all cleaness and facilities are better well kept than before. I have stayed in this hotel many times in the last 5 years. It definitely deserves 4 Tripadvisor rating! Congratulations to the management for the upgrade in the property. Service continues to be very kind and efficient as... More 

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holileon, Gerente at Holiday Inn Leon, responded to this review

MarcioG, Thank you very much for your time and comments, we work for a better hotel for you More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

I had the chance to stay in this holiday again during a visit with my family. As we arrived, Holiday Inn gave us a brand new room, much better than the last one, it even smelled like new. Defenatly exeded my expectations for a holiday Inn, it even gave me the feeling of a 5 star hotel, I will come... More 

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holileon, Recepción at Holiday Inn Leon, responded to this review

We appreciate your feedback and hope to see you soon More 

Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed January 14, 2015 via mobile

I was disappointed from this hotel and used to better quality from Holiday Inn for business trips. The hotel and rooms are old and need refurbishment. Bathroom with old bathtub and hardly working shower was unconfortable. Old carpet in room and bathroom sink area, extremely slow elevaters. I would rather stay in new Holiday Inn Express hotel. Positive: Room size,... More 

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holileon, Director de Recepción at Holiday Inn Leon, responded to this review

Very sorry that your stay with us was not to your liking, however, we commented that we half remodeled hotel , hoping that the next time you visit us to make use of these. More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 10, 2014

This hotel has nice rooms comfortable beds, the flat screen tv in my room had a fuzzy picture on every station but no English stations. The resteraunt on the ground floor is open 24 hrs and serves a great breakfast buffet. The wifi is les than one Mbps. Ok for email must slow for the web. People are helpful. It... More 

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holileon, Director de Recepción at Holiday Inn Leon, responded to this review

Thanks for your comment, regarding the speed of internet, it is becoming more difficult to deliver speeds that are good for all our guests, the service is free to all your devices, we are seeing the option to have an alternative where we can deliver them more speed but cost. We will continue working to offer better options. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 11, 2014

Just got back from two nights in Leon. The hotel is in an ok part of town though our company usually stays at the crown plaza for only a little more money. The restaurant attached had a good breakfast and coffee, I had a room on the road side and barely heard the traffic at all. Beds were pretty good... More 

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holileon, Manager at Holiday Inn Leon, responded to this review

We have read with interest the experience he had with us, we told him that the next time you stay with us and feel that the pillows are not what make you rest properly, you can request to receive a couple of alternatives more and with this help his dream is more pleasant. We appreciate the time you took to... More 

Level Contributor
172 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed September 4, 2014

I spent two nights in this hotel and the rooms located on the side of the road are just to noisy for such kind of hotel. Moreover the internet was working very slow And the pool was in maintenance The only good thing was the breakfast buffet

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holileon, Front Office Manager at Holiday Inn Leon, responded to this review

We are very sorry you had noise in your room, usually it does not, however, we´ll review and correct that room was the incident at other welcome your feedback, this will help us improve. More 

Los Gatos, California
2 reviews
5 of 5 stars Reviewed April 25, 2014

I tried a lot of Holiday Inn in California and when I came to Leon, Mexico I was expecting the same (old rooms bad service)... But big surprise, this hotel was much better, the staff very friendly, the rooms very clean and (at least my room) look like was remodeled recently so, very good to me. The location is perfect... More 

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holileon, Gerente at Holiday Inn Leon, responded to this review

Thank you very much for your feedback, it helps us to be better More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 17, 2014 via mobile

If you visit Leon for shoe and leather goods shopping this is a good location. Right across the street you will find mayor dedicated shopping locations. Also to attempt an event at the poliforum or stadium, these are close by. Breakfast buffet is expensive and check-in was slow. It seemed to be a kind of rush hour on Saturday 16:00

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holileon, Director de Recepción at Holiday Inn Leon, responded to this review

Thank you for taking the time to tell us, we will do something about it More 

Houston, Texas
Level Contributor
197 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed November 14, 2013

With everyone in this town trying to be niche and out do each other, this place stays true to the franchise plan, which usually is trouble, but in this case is down right like home. Things actually work, they have a shuttle to the airport, and there is a restaurant adjacent that is not bad. Very good service and a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Leon, responded to this review

Dear Ikeamillion, Thank you for taking the time to write your review regarding your recent stay. I am delighted to note that despite some issues during your visit, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied with most of our amenities. Your satisfaction is of utmost... More 

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