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Crowne Plaza Xalapa

3.5 of 5
Av Ruiz Cortines #912, Xalapa 91010, Mexico
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Crowne Plaza Xalapa
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55 traveler photos
Ranked #8 of 16 hotels in Xalapa
3.5 of 5 stars 10 Reviews
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10 reviews from our community

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Traveler rating
    1
    5
    2
    2
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Date Rating
Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“plenty of pluses”
4 of 5 stars Reviewed April 11, 2012

we stayed a week at the Crowne Plaza Xalapa; the reservation was made for us by the Universidad Veracruzana, who also provided transport, since the hotel is about 20-25 minutes from downtown, depending on traffic (which can be bad); some attractions, such as the excellent Museum of Anthropology, are close by and walkable. The hotel was good value; the food... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Xalapa, responded to this review
May 22, 2012

Dear alanlid, Thank you for your review. I'm deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. I am glad to hear the other 6 days you were hear were very satisfactory. Katie J IHGCare More

Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not fit to be a Crowne Plaza”
2 of 5 stars Reviewed October 8, 2009
1
person found this review helpful

I travel 200 days a year. I have stayed frequently in Crowne Plaza Hotels. I think this hotel should not qualify for this status. The VIP room in the executive floor is very bad. Few amenities and only at morning and afternoon. No drinks any other time, no sodas only for afternoon. No refrigeraton. No service at all. When we... More

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Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed April 26, 2009

Great location in Xalapa. Brilliant rooms, great breakfast choice, corteous staff and the best matress i think I have slept on! Definitely the best hotel for me in Xalapa.

Was this review helpful? Yes
df
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Bueno”
3 of 5 stars Reviewed May 2, 2012 via mobile
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Mexico City, Mexico
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Buena estancia, buena comida, buen servicio”
4 of 5 stars Reviewed March 27, 2012
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Palenque, Mexico
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4 reviews 4 reviews
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“No respetan reservaciones”
2 of 5 stars Reviewed December 9, 2011
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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Me parece estandar, aunque precio un poco elevado para las instalaciones”
3 of 5 stars Reviewed December 2, 2011
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Mexico
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Bueno pero muy caro para lo que es!”
4 of 5 stars Reviewed November 22, 2011
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mexico
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
“muy atentos”
4 of 5 stars Reviewed November 9, 2011
1
person found this review helpful
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Mexico City, Mexico
Top Contributor
64 reviews 64 reviews
Reviews in 26 cities Reviews in 26 cities
89 helpful votes 89 helpful votes
“excelente servicio”
4 of 5 stars Reviewed May 15, 2011
5
people found this review helpful
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See 3 more reviews by Citlalimexico for Xalapa

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Additional Information about Crowne Plaza Xalapa

Av Ruiz Cortines #912, Xalapa 91010, Mexico
Price Range: PLN: $

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