We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Xalapa hotels

Hotel Xalapa

Save
You added Hotel Xalapa to your Saves list
4.0 of 5 Hotel   |   Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Hotel amenities
Hotel Xalapa
Ranked #19 of 25 Hotels in Xalapa
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Xalapa
Check In Check Out
Write a Review

31 reviews from our community

Traveler rating
    2
    4
    9
    8
    8
See reviews for
7
3
3
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (8)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (4)
All months
Aldie
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 25, 2014 via mobile

stayed there for the CentralAmerican Games as it was an official hotel for the Games. Noisy in the hallways and also on the poolside due to parties in the pool area. Room was large with a balcony and had wooden floors but the furniture was outdated, beds uncomfortable and sheets OK. They have not discovered duvets with white covers. Still... More 

Was this review helpful? Yes
Lebanon, New Hampshire
Top Contributor
136 reviews 136 reviews
82 hotel reviews
288 helpful votes 288 helpful votes
3 of 5 stars Reviewed November 9, 2014

First off: The recently renovated room I stayed in was clean, with wooden floor, good pillows, ok mattress, great water pressure, and satisfactory internet that came and went a little. Bellman was very nice. I did not try the restaurant (at the recommendation of others who did). The reason I would probably stay elsewhere next time is that, to make... More 

Was this review helpful? Yes 1
Lexington, Virginia
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 15, 2014

I stayed here for just under a week and was anxious about what I could expect after reading the reviews here. The main complaints seem to be noise, lack of cleanliness, and poor service. I didn't experience any of these things. The main noise is the dawn chorus (which is neither very loud nor very early). I think when people... More 

Was this review helpful? Yes
Mexico City, Mexico
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

This is my fourth visit to this hotel; it has a good meeting area, and because of this reason I have been previously. Rooms and food are average; the better thing is the service, and the proximity of Tecajetes park, a beautiful area for a sightseeing

Was this review helpful? Yes
Murfreesboro, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2013

From the outside, the hotel appears to meet western standards for a basic hotel. It costs about $85 a night so you think, "ok, thats what I would pay for a Best Western or a Holiday Inn but we´re in Mexico so for $80 it´s probably a pretty nice hotel." at least I did; I was wrong. Location: Unless you... More 

Was this review helpful? Yes
Mexico City, Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 25, 2013

The location it's ok, the furniture is very old, rooms are spacious and comfortable but I would say they need new carpet, new toilets new showers new beds and new bed sheets... Overall i would say its average, the staff is very friendly and effective. :)

Was this review helpful? Yes
Stavanger, Norway
Contributor
14 reviews 14 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 11, 2013

I will list some points to explain why this hotel is so terrible: - The restaurant served us rotten fish (food was bad in general). - It was very noisy. One night, for example, there was a loud private party in the lobby and the reception people said that they couldn't do anything about that. We had just moved room... More 

Was this review helpful? Yes 6
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 1, 2012 via mobile

There are no words to describe how awful this hotel is. Not only are the rooms dirty , beds uncomfortable, and furniture falling apart but people were running up and down the halls all night screaming and laughing so we got no sleep.

Was this review helpful? Yes 5
Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2012

Well, to put it shortly. This is not a hotel you might want to stay at. There are several points to make that case. In no particular order: - The place is pretty run down, haven't seen a good renovation in probably 20 years. Which means that there are things not working and signs of wear and tear everywhere. -... More 

Was this review helpful? Yes 2
Cancun, Mexico
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 20, 2011

I stay at this hotel for its good location, but of the three nights we stayed here two nights there were events with music until two o'clock, which was heard in the room perfectly. The bathroom had a bad odor permanently. The room is big like the bathroom and comfortable, but rest at night was not so pleasant.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Xalapa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Xalapa

Address: Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Xalapa 4*
Number of rooms: 200
Also Known As:
Xalapa Hotel Jalapa

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay