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All 25 Xalapa hotels

Hotel Xalapa

4.0 of 5 Hotel   |   Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
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Hotel Xalapa
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Ranked #19 of 25 Hotels in Xalapa
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31 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
29 reviews 29 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 25, 2014 via mobile

stayed there for the CentralAmerican Games as it was an official hotel for the Games. Noisy in the hallways and also on the poolside due to parties in the pool area. Room was large with a balcony and had wooden floors but the furniture was outdated, beds uncomfortable and sheets OK. They have not discovered duvets with white covers. Still... More 

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Lebanon, New Hampshire
Top Contributor
136 reviews 136 reviews
82 hotel reviews
289 helpful votes 289 helpful votes
3 of 5 stars Reviewed November 9, 2014

First off: The recently renovated room I stayed in was clean, with wooden floor, good pillows, ok mattress, great water pressure, and satisfactory internet that came and went a little. Bellman was very nice. I did not try the restaurant (at the recommendation of others who did). The reason I would probably stay elsewhere next time is that, to make... More 

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Lexington, Virginia
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 15, 2014

I stayed here for just under a week and was anxious about what I could expect after reading the reviews here. The main complaints seem to be noise, lack of cleanliness, and poor service. I didn't experience any of these things. The main noise is the dawn chorus (which is neither very loud nor very early). I think when people... More 

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Mexico City, Mexico
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

This is my fourth visit to this hotel; it has a good meeting area, and because of this reason I have been previously. Rooms and food are average; the better thing is the service, and the proximity of Tecajetes park, a beautiful area for a sightseeing

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Murfreesboro, Tennessee
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2013

From the outside, the hotel appears to meet western standards for a basic hotel. It costs about $85 a night so you think, "ok, thats what I would pay for a Best Western or a Holiday Inn but we´re in Mexico so for $80 it´s probably a pretty nice hotel." at least I did; I was wrong. Location: Unless you... More 

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Mexico City, Mexico
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 25, 2013

The location it's ok, the furniture is very old, rooms are spacious and comfortable but I would say they need new carpet, new toilets new showers new beds and new bed sheets... Overall i would say its average, the staff is very friendly and effective. :)

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Stavanger, Norway
14 reviews 14 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 11, 2013

I will list some points to explain why this hotel is so terrible: - The restaurant served us rotten fish (food was bad in general). - It was very noisy. One night, for example, there was a loud private party in the lobby and the reception people said that they couldn't do anything about that. We had just moved room... More 

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12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 1, 2012 via mobile

There are no words to describe how awful this hotel is. Not only are the rooms dirty , beds uncomfortable, and furniture falling apart but people were running up and down the halls all night screaming and laughing so we got no sleep.

Was this review helpful? Yes 5
Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2012

Well, to put it shortly. This is not a hotel you might want to stay at. There are several points to make that case. In no particular order: - The place is pretty run down, haven't seen a good renovation in probably 20 years. Which means that there are things not working and signs of wear and tear everywhere. -... More 

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Cancun, Mexico
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 20, 2011

I stay at this hotel for its good location, but of the three nights we stayed here two nights there were events with music until two o'clock, which was heard in the room perfectly. The bathroom had a bad odor permanently. The room is big like the bathroom and comfortable, but rest at night was not so pleasant.

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Additional Information about Hotel Xalapa

Address: Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Xalapa 4*
Number of rooms: 200
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Also Known As:
Xalapa Hotel Jalapa

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