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All 22 Xalapa hotels

Hotel Xalapa

4.0 of 5 Hotel   |   Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Hotel amenities
Ranked #21 of 22 hotels in Xalapa
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22 people have reviewed this hotel

Traveler rating
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    4
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    8
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5
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Murfreesboro, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2013

From the outside, the hotel appears to meet western standards for a basic hotel. It costs about $85 a night so you think, "ok, thats what I would pay for a Best Western or a Holiday Inn but we´re in Mexico so for $80 it´s probably a pretty nice hotel." at least I did; I was wrong. Location: Unless you... More

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Mexico City, Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 25, 2013

The location it's ok, the furniture is very old, rooms are spacious and comfortable but I would say they need new carpet, new toilets new showers new beds and new bed sheets... Overall i would say its average, the staff is very friendly and effective. :)

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Stavanger, Norway
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 11, 2013

I will list some points to explain why this hotel is so terrible: - The restaurant served us rotten fish (food was bad in general). - It was very noisy. One night, for example, there was a loud private party in the lobby and the reception people said that they couldn't do anything about that. We had just moved room... More

Was this review helpful? Yes 4
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 1, 2012 via mobile

There are no words to describe how awful this hotel is. Not only are the rooms dirty , beds uncomfortable, and furniture falling apart but people were running up and down the halls all night screaming and laughing so we got no sleep.

Was this review helpful? Yes 3
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2012

Well, to put it shortly. This is not a hotel you might want to stay at. There are several points to make that case. In no particular order: - The place is pretty run down, haven't seen a good renovation in probably 20 years. Which means that there are things not working and signs of wear and tear everywhere. -... More

Was this review helpful? Yes 1
Cancun, Mexico
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 20, 2011

I stay at this hotel for its good location, but of the three nights we stayed here two nights there were events with music until two o'clock, which was heard in the room perfectly. The bathroom had a bad odor permanently. The room is big like the bathroom and comfortable, but rest at night was not so pleasant.

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Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 13, 2011

A hotel in a good area that is very rundown and has the feeling of almost being abandoned. I would not recommend staying here. Also I don't recommend travel to Xalapa, you will miss nothing by skipping Xalapa. Go to Coatepec and Xico instead - they are less crowded and polluted and less potentially dangerous than Xalapa. It seems people... More

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Mexico City, Mexico
Top Contributor
78 reviews 78 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed May 22, 2011

This is a run-down government hotel that hasn't been revamped since it was built sometime in the mid-70s. The service in the restaurant is so poor that it's comical and the rooms smell like humidity although the AC does work. Its location is not the best as it's about 15 minutes walking to downtown -- nothing special, by the way.... More

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 30, 2011

We had the worst luck to be here during some of kids' sports tournament with literally 500-600 kids running around screaming. The apathetic/hostile/nonexistent service did nothing to improve things. Layout is kafkaesque, bedspreads have large visible unknown stains, windows to courtyard very thin. Staff are lucky they work on some kind of state subsidy or this hotel would never survive.... More

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Guadalajara, Mexico
2 reviews
2 of 5 stars Reviewed October 3, 2008

The first day everything went OK. The WiFi was poor but we were promptly relocated to a room with a stronger signal. The second day, shortly before midnight a loud salsa band started playing at a party. The staff at the frond desk only said: "this is a constant complaint when we rent the balroom for parties". Needless to say,... More

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Additional Information about Hotel Xalapa

Also Known As:
Xalapa Hotel Jalapa
Address: Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking
Hotel Style:
Ranked #21 of 22 hotels in Xalapa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Xalapa 4*

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