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All 22 Xalapa hotels

Hotel Xalapa

4.0 of 5 Hotel   |   Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
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  • Reviews (25)
  • Photos (8)
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Hotel Xalapa
Ranked #18 of 22 hotels in Xalapa
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25 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
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English first
Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is my fourth visit to this hotel; it has a good meeting area, and because of this reason I have been previously. Rooms and food are average; the better thing is the service, and the proximity of Tecajetes park, a beautiful area for a sightseeing

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Murfreesboro, Tennessee
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2013

From the outside, the hotel appears to meet western standards for a basic hotel. It costs about $85 a night so you think, "ok, thats what I would pay for a Best Western or a Holiday Inn but we´re in Mexico so for $80 it´s probably a pretty nice hotel." at least I did; I was wrong. Location: Unless you... More

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Mexico City, Mexico
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 25, 2013

The location it's ok, the furniture is very old, rooms are spacious and comfortable but I would say they need new carpet, new toilets new showers new beds and new bed sheets... Overall i would say its average, the staff is very friendly and effective. :)

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Stavanger, Norway
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 11, 2013

I will list some points to explain why this hotel is so terrible: - The restaurant served us rotten fish (food was bad in general). - It was very noisy. One night, for example, there was a loud private party in the lobby and the reception people said that they couldn't do anything about that. We had just moved room... More

Was this review helpful? Yes 4
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 1, 2012 via mobile

There are no words to describe how awful this hotel is. Not only are the rooms dirty , beds uncomfortable, and furniture falling apart but people were running up and down the halls all night screaming and laughing so we got no sleep.

Was this review helpful? Yes 3
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2012

Well, to put it shortly. This is not a hotel you might want to stay at. There are several points to make that case. In no particular order: - The place is pretty run down, haven't seen a good renovation in probably 20 years. Which means that there are things not working and signs of wear and tear everywhere. -... More

Was this review helpful? Yes 1
Cancun, Mexico
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 20, 2011

I stay at this hotel for its good location, but of the three nights we stayed here two nights there were events with music until two o'clock, which was heard in the room perfectly. The bathroom had a bad odor permanently. The room is big like the bathroom and comfortable, but rest at night was not so pleasant.

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Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 13, 2011

A hotel in a good area that is very rundown and has the feeling of almost being abandoned. I would not recommend staying here. Also I don't recommend travel to Xalapa, you will miss nothing by skipping Xalapa. Go to Coatepec and Xico instead - they are less crowded and polluted and less potentially dangerous than Xalapa. It seems people... More

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Mexico City, Mexico
Top Contributor
79 reviews 79 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed May 22, 2011

This is a run-down government hotel that hasn't been revamped since it was built sometime in the mid-70s. The service in the restaurant is so poor that it's comical and the rooms smell like humidity although the AC does work. Its location is not the best as it's about 15 minutes walking to downtown -- nothing special, by the way.... More

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 30, 2011

We had the worst luck to be here during some of kids' sports tournament with literally 500-600 kids running around screaming. The apathetic/hostile/nonexistent service did nothing to improve things. Layout is kafkaesque, bedspreads have large visible unknown stains, windows to courtyard very thin. Staff are lucky they work on some kind of state subsidy or this hotel would never survive.... More

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Additional Information about Hotel Xalapa

Address: Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Xalapa 4*
Also Known As:
Xalapa Hotel Jalapa

8 photos of this hotel

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Room/suite (3)
Pool/beach area (1)
Dining (2)
Hotel & grounds (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service
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