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All 18 Puerto Penasco hotels

Laos Mar Hotel

2.5 of 5 Hotel   |   90 Balboa Ave., Puerto Penasco, Mexico
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Laos Mar Hotel
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63%
Ranked #12 of 18 hotels in Puerto Penasco
A recent review
3 of 5 stars reviewed 2 weeks ago
onthegogal310
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  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
    15
    25
    11
    4
    14
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23
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk service is not the best. Rooms were clean, but the carpets were dirty. I paid for an ocean view, I got a partial ocean view with pool view. Room is roomy though. TV was an old school TV. No ice machines, but bags of ice were free. They only provided two towels. Called for more, but took awhile... More

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Tempe, Arizona
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 22, 2014

What can I say, the location is great........200 paces or so from the beach and an ocean view from our 3 floor room. BUT, NO hot water on our second day stay ( front desk told us to run it awhile because it takes some time to get up to the 3rd floor LMAO, we ran it for over 10... More

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El Paso, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2014

I booked this hotel for the St. Valentine's week end. When we got to the room my wife found the balcony sliding door lock just hanging on the door. There was NO HOT WATER and the TV cable/dish had just been disconected. During the Winter Olympics. I gave my complaints to the front desk clerk but when I call Expedia... More

Was this review helpful? Yes 1
Moreno Valley, California
Top Contributor
357 reviews 357 reviews
40 hotel reviews
534 helpful votes 534 helpful votes
3 of 5 stars Reviewed November 30, 2013

Although not exactly on the beach, Laos Mar is well situated, being close to both the Sandy Beach resorts and the Old Port waterfront area. Service and staff attitudes could be improved, as the desk staff barely seemed appreciative of our business. We were mistakenly sent by staff to two already-occupied rooms but Room 116, at last, seemed very clean... More

Was this review helpful? Yes 2
Rio Rico, Arizona
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 20, 2013

Service is not the best.... Rooms are clean but the carpets REALLY bad, stained all over.... the harder beds ever seen!!! No ice machines, you have to pay for there at the hotel, they sell it!! No close to the beach, a good walk to.... not even ocean view.... Very expensive for what you pay... I will never be back... More

Was this review helpful? Yes 2
US
Top Contributor
54 reviews 54 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 7, 2013

I've stayed at Laos Mar several times over the years, and have always found it to be pleasant and enjoyable as long as you don't let the "little" frustrations get to you. The hotel sits 300 steps (I counted) from the water across Sandy Beach. The rooms on the top floors that face the water, and not all rooms do,... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2013 via mobile

Decided to stay here for a family trip. Bad service from the moment we arrived. Clerk had a bad attitude.toilet and bathroom floor had hair on it the AC in our room did not work therefore we asked to change to another room wifi was never available and our room key kept malfunctioning. Will not stay there again.

Was this review helpful? Yes 1
Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 30, 2013

This is a nice option if you want something clean, affordable and near the sea. Although is not right by the sea its actually pretty close to it. Friendly Staff, overall property in good condition the only thing I can suggest is taking care of the spa better, the pool was clean.

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Sierra Vista, Arizona
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2013

My husband and I stayed here for 3 nights and were very pleased. Check in was quick and the staff was very pollite. I requested a room in the third floor to get better ocean view which was well worth the 3 flights of stairs (we did not see an elevator). The pool was clean and water was at a... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2013 via mobile

Bad service horrible dont go. Expensive pool is dirty no change of towels beds were dirty. They have false advertisement they don't give you everything they say. It was just horrible and they do not offer friendly service. Very rude

Was this review helpful? Yes 2
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Additional Information about Laos Mar Hotel

Address: 90 Balboa Ave., Puerto Penasco, Mexico
Location: Mexico > Northern Mexico > Sonora > Puerto Penasco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Laos Mar Hotel 2.5*
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Also Known As:
Hotel Laos Mar
Laos Mar Puerto Peñasco
Laos Mar Hotel & Suites
Laos Mar Hotel Puerto Penasco, Sonora, Mexico

29 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Class
Number of rooms
93

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