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BEST WESTERN Laos Mar Hotel & Suites

2.5 of 5
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Paseo Balboa 90, Puerto Penasco 83550, Mexico
BEST WESTERN Laos Mar Hotel & Suites
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Ranked #10 of 19 Hotels in Puerto Penasco
A recent review
4 of 5 stars reviewed 4 weeks ago
Mary S Upton, United States
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74 reviews from our community

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    13
    3
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Upton, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice and clean, did not bother with the meeker continental breakfast. Needed directions to make the AC work, you get a remote without explanation. Map was not clear, you are not very close to beach. Bed a bit hard, otherwise very good, reasonable rates, very clean.

Review collected in partnership with Best Western

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Puerto Penasco, Mexico
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

Worth the price. Walk over to Playa Bonita, drive to JJ's or the Malecon in minutes. The music from the bar was good and it lent the place a tropical feel. Be careful though, bring your Itinerary! You reservation will be lost! I guarantee it will.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed February 20, 2015

While the hotel was average the breakfast bar left a lot to be desired. Very little in the way of food or proper storage of what was there. 2 yogurt on the counter. No coffee made, about 5 slices of bread and some apples

Review collected in partnership with Best Western

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Deming, New Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2015

We arrived to this hotel during the off season...January 5... was pleasantly surprised that it was a best Western hotel. The accomodatons were very nice...the room...office and breakfast areas were all very clean. The staff was very friendly and helpful including the housekeeping staff....all went out of their way to make us feel welcome and comfortable. We couldn't believe how... More 

Was this review helpful? Yes 3
Tucson
Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 7, 2014

After reading the reviews on this hotel, i didn't know what to expect. But, we were thoroughly pleased with our choice. This hotel was one of the first built at the beginning of the boom in Puerto Peñasco. Despite its age, it is clean and comfortable. Keep in mind, this is Mexico,...not the US. Hotels aren't perfect here,..at least not... More 

Was this review helpful? Yes 5
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

The Hotel was very basic. The toilet would not stop flushing and the bathroom door hinge was loose. You had to lift up on the door to close it. They used to have a small restaurant, but not anymore. The best feature of the hotel is its proximity to its sister property, Playa Bonita. You can cross the road and... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2014

Rooms are clean. I love that is really close to the main beach and attractions. Is actually the best price for this zone. Staff is really friendly and will to help. The pool area is good for family and friends more than is for couples. The have a nice restaurant. A/C unit was really good. TV has descent cable channels... More 

Was this review helpful? Yes 5
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2014

Front desk service is not the best. Rooms were clean, but the carpets were dirty. I paid for an ocean view, I got a partial ocean view with pool view. Room is roomy though. TV was an old school TV. No ice machines, but bags of ice were free. They only provided two towels. Called for more, but took awhile... More 

Was this review helpful? Yes 2
Tempe, Arizona
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 22, 2014

What can I say, the location is great........200 paces or so from the beach and an ocean view from our 3 floor room. BUT, NO hot water on our second day stay ( front desk told us to run it awhile because it takes some time to get up to the 3rd floor LMAO, we ran it for over 10... More 

Was this review helpful? Yes 3
El Paso, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 4, 2014

I booked this hotel for the St. Valentine's week end. When we got to the room my wife found the balcony sliding door lock just hanging on the door. There was NO HOT WATER and the TV cable/dish had just been disconected. During the Winter Olympics. I gave my complaints to the front desk clerk but when I call Expedia... More 

Was this review helpful? Yes 3
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