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BEST WESTERN Laos Mar Hotel & Suites

2.5 of 5
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Paseo Balboa 90, Puerto Penasco 83550, Mexico
BEST WESTERN Laos Mar Hotel & Suites
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Ranked #11 of 19 Hotels in Puerto Penasco
A recent review
3 of 5 stars reviewed 1 week ago
Carmen R
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77 reviews from our community

Traveler rating
    17
    27
    15
    3
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • All months
    (77)
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    (24)
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    (23)
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    (14)
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    (16)
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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is very nice and well located by the beach, employees attitude super friendly. the only problem was that one of the beds in our room had stained pillowcases with blood unfortunatly it was our daughters bed and they did not said anything until we where checking out! gross. The water in the jacuzzi was cold.

Was this review helpful? Yes 2
Phoenix, Arizona
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked in advance for three nights, small hotel with reasonable amenities. good for families. given a room with a balcony and sea view. Ordinary clean american style room. Ivan was very helpful on the desk and answered all our questions. Extra towels were provided by the maid and everything appeared to work. A couple of light bulbs were out but... More 

Was this review helpful? Yes 2
Puerto Penasco, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2015

Front desk rep was horrible, his name was "Ivan". Super rude, I also called twice to complain about the air not working in our room and it took them 3 days to fix it. There "continental breakfast" was a couple boxes of cereal and some watered down coffee on a table. Not what I or my family expected at all.

Review collected in partnership with Best Western

Was this review helpful? Yes 1

Travelers are raving about these Puerto Penasco hotels

Upton, United States
1 review
4 of 5 stars Reviewed March 2, 2015

Nice and clean, did not bother with the meeker continental breakfast. Needed directions to make the AC work, you get a remote without explanation. Map was not clear, you are not very close to beach. Bed a bit hard, otherwise very good, reasonable rates, very clean.

Review collected in partnership with Best Western

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Puerto Penasco, Mexico
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

Worth the price. Walk over to Playa Bonita, drive to JJ's or the Malecon in minutes. The music from the bar was good and it lent the place a tropical feel. Be careful though, bring your Itinerary! You reservation will be lost! I guarantee it will.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed February 20, 2015

While the hotel was average the breakfast bar left a lot to be desired. Very little in the way of food or proper storage of what was there. 2 yogurt on the counter. No coffee made, about 5 slices of bread and some apples

Review collected in partnership with Best Western

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Deming, New Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 11, 2015

We arrived to this hotel during the off season...January 5... was pleasantly surprised that it was a best Western hotel. The accomodatons were very nice...the room...office and breakfast areas were all very clean. The staff was very friendly and helpful including the housekeeping staff....all went out of their way to make us feel welcome and comfortable. We couldn't believe how... More 

Was this review helpful? Yes 3
Tucson
Contributor
12 reviews 12 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 7, 2014

After reading the reviews on this hotel, i didn't know what to expect. But, we were thoroughly pleased with our choice. This hotel was one of the first built at the beginning of the boom in Puerto Peñasco. Despite its age, it is clean and comfortable. Keep in mind, this is Mexico,...not the US. Hotels aren't perfect here,..at least not... More 

Was this review helpful? Yes 6
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

The Hotel was very basic. The toilet would not stop flushing and the bathroom door hinge was loose. You had to lift up on the door to close it. They used to have a small restaurant, but not anymore. The best feature of the hotel is its proximity to its sister property, Playa Bonita. You can cross the road and... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2014

Rooms are clean. I love that is really close to the main beach and attractions. Is actually the best price for this zone. Staff is really friendly and will to help. The pool area is good for family and friends more than is for couples. The have a nice restaurant. A/C unit was really good. TV has descent cable channels... More 

Was this review helpful? Yes 5
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