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BEST WESTERN Laos Mar Hotel & Suites

Paseo Balboa 90, Puerto Penasco 83550, Mexico
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1 room 1 adult
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BEST WESTERN Laos Mar Hotel & Suites
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93 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I have stayed at many nice Best Westerns but this one is not of them. Employee were nice but it's clear the owner or manager does not understand what Americans are looking for in condition and cleanliness.

Helpful?
Thank Paul B
Tucson, Arizona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The good: The location of this hotel, 500 yards from the water's edge, could not be better. It's clean, and the staff is friendly. We had an ocean-view room, and the view is spectacular. The bad: 1. the hotel ran out of water -- RAN OUT OF WATER -- while I was washing my fiance's hair. I ran down and... More 

Helpful?
Thank Alaska_Laney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 2, 2016

The trip began by the front desk telling me that they had not received our reservation. When I got out my computer to show them the res, they "found it". They then tried to charge me for $15 over the amt I booked for. They said it was because of taxes and fees. I said that the booking included ALL... More 

Helpful?
2 Thank Lauren B

Travelers are raving about these Puerto Penasco hotels

Peoria, AZ., United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 24, 2015

While staying in a hotel, especially a major chain, you expect a certain amount of security. My bank card was stolen out of my wallet that I left in our room. I have absolutely no doubt that this is when it was stolen. It was the ONLY time I left my purse unattended. I had not used my bank card... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Amy L
Hyderabad, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

This was our first visit to Rocky point. We were a group of 4 students travelling from Phoenix, AZ. As any student would do we were trying to find the cheaper hotel at the best location possible. And this is one of them. Its very close to beach and ATV rentals. The ATV's were super fun until we met with... More 

Helpful?
Thank Kaladhar R
Tucson, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 7, 2015

Our off road race team, Wide Open Motor Sports, have stayed here many times and I have to say that this past weekends short stay, we noticed many positive changes. We too have had many of the same complaints as reviews posted but if you are in need of a inexpensive, clean and safe hotel close to everything, then this... More 

Helpful?
Thank Bernadette901
Abingdon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 2, 2015

2 day trip was great; hotel was clean just lacking some of the amenities, were there now gone that most of the none resort everyday Mexico. What kind of life would it be with no local life experiences in any country.

Review collected in partnership with Best Western

Helpful?
Thank Terry Morris M
Tempe, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 28, 2015

Nice and clean. Everything in the room worked except the TV remote. And, only one channel in English. Beds very clean and comfortable. Breakfast was very adequate but very small room. So if weather does not allow to sit outside it is quite crowded. We did not get a room type that we reserved, sea view with balcony. The desk... More 

Review collected in partnership with Best Western

Helpful?
1 Thank David K
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 20, 2015 via mobile

We were the only guests there, I believe. Room was clean. Beds were horribly hard. We had brought air mattresses to put on top, which helped. Hard pillows. No towels, washcloths etc in room. My husband went down to the front desk and they said they would bring them up. Hour later, still no towels. He then gave my husband... More 

Helpful?
1 Thank Tery S
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 1, 2015

We are not looking for fancy but clean. The grounds were nice and the pool was sparkling which I realize is not easy in the humid weather. The room was comfortable and the air conditioning and WiFi worked perfectly. That said, this was our second stay. They upped the continental breakfast in presentation and offerings which was a huge improvement.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank E4151VVdawnb
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