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Las Palmas

1000 Sandy Beach Rd, Puerto Penasco 83550, Mexico
Las Palmas
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102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Las Palmas
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1 review
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 6, 2014

Like the title says we would of expected to have found the house we stayed in(Villa #1), in better conditions. Main shower never gave us warm water,roaches in the main areas, lights in restroom didn't work the door to the garage had no door knob and the stucco on the walls was falling off. We notified management and they sent... More 

Was this review helpful? Yes 10
Phoenix, AZ
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 20, 2014

We stayed in House # 6 on the Beach. Got there and there were ants everywhere Hubby went and bough bug spray...in the morning there were over 20+ dead roaches everywhere! I went to complain and they sent a maid to clean them up...nothing else. The roaches were out in force for the entire time we were there, nothing to... More 

Was this review helpful? Yes 13
LasPalmasPP, Director of Sales at Las Palmas, responded to this review

Sear Guest, First of all, Please accept our Sincerest apology for any trouble or inconvenience we may have caused you. And thank you for taking the time to tell us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve this issue as soon as possible.... More 

Travelers are raving about these Puerto Penasco hotels

Phoenix, Arizona
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 9, 2014

The overall stay was great. Staff super helpful. However, some rooms are privately owned and booked by third party, if they are not on the premiss. You may not be helped by the Paloma's staff. not a big deal, just plan ahead as their office hours are listed. Next time I will book directly with the palmas office.

Was this review helpful? Yes 4
Scottsdale, Arizona
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed August 23, 2014

Las Palmas are mostly privately owned condo's and beach homes so... ask lots of questions and come OVER prepared. The location truly is on a nicer strip of sand and beach and the walk to the ocean water is very short, even from one of the 2 rear buildings. We liked that the grounds were kept clean, the walkway to... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 9, 2014

2 bedroom and 2 bathroom condo cost an average of $245.00 US. Pros- Location and water sliders on swimming pool. Cons- A lot of salesman on the beach. No cleaning service for our stay.There is a trash disposal shaft next to the elevator and somehow the smell from all organic decomposition lingered on the hallway for hours. There was a... More 

Was this review helpful? Yes 7
Fontana, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 5, 2014 via mobile

This resort is nice.. The rooms are not too bad they could be clean a lil better tho.. The view is beautiful the beach is very nice.. What i really dislike about this resort was the elevator ugh its so small and theres no air circulating, it felt like i was in a sauna, other than that we had a... More 

Was this review helpful? Yes 2
Tucson, Arizona
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 24, 2014

Stayed here for the first time. Celebrated my son's 5th birthday. Had everything planned out, birthday cake, food, pool party, just a day full of fun. Evening before party I noticed the refrigerator was not working. Called it in first thing in the morning. Called again 2 hours later to follow up. nothing. I requested something to be done because... More 

Was this review helpful? Yes 9
LasPalmasPP, Guest Relations Manager at Las Palmas, responded to this review

We are deeply sorry for what happened, we genuinely regret the inconvenience we may cause to you because of this. We are opening an investigation about this serious matter, as soon as we get the details we will back to you. More 

phoenix az
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 16, 2014

We have stayed at this resort multiple times, in different condos on different floors and in different buildings. We have always enjoyed our stay! This time we stayed in Grande 704. It was a top floor, 2b2b condo. Beautiful views of the ocean, a large patio with a big table and 6 chairs. Perfect for enjoying a meal while watching... More 

Was this review helpful? Yes 8
Tucson, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 10, 2014

The condo was clean and had wonderful views of the ocean! We stayed in Baja 702-- We slept with the windows open and listened to the sounds of the ocean. The room is fully equipped with everything you can possibly need.

Was this review helpful? Yes 10
Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2014

I stayed in Baja 502 for my honeymoon and it was an amazing experience !!! The condo is absolutely beautiful, it stretches out and over looks the ocean. The furniture is so homey and comfortable with a nice king size bed. It was very clean and accommodating, the owners have supplied the kitchen with a ton of supplies, the living... More 

Was this review helpful? Yes 2
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