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Las Palmas

1000 Sandy Beach Rd, Puerto Penasco 83550, Mexico
Las Palmas
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97 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
52 reviews 52 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We brought a bunch of kids with us and this place is good for that. Staying in villa 8. Beds are terrible, the amenities are sparse. However, for the price and number of people (11) it's a bargain. Don't stay her if you are accustomed to higher end resorts or some kind of service. Each little restaurant only takes cash.... More 

Was this review helpful? Yes 1
LasPalmasResort, General Manager at Las Palmas, responded to this review

Thank you for your review. Just to clarify, each villa and condominium are privately owned. We will be sure and let the owner of the Villa you stayed in know of your disappointment with the amenities that were provided. Please feel free to email us directly at resv@laspalmasreservations with any other comments or feedback you may have. Las Palmas Reservations More 

Turlock, California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed here 4 nights. Dolphin-403A. Totally Recommend this place to everyone. We felt safe the entire trip. Beautiful beaches. Pool was incredible for the kids. 2 giant water slides. We all had lots of fun. Beach was walking distance a few steps away. Condo was super clean. Didn't see anything abnormal. Lived that they provided with. White towels all... More 

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2015

Nice place for families with the large pool and 2 water slides. All condo units are owned by individuals so each is different. Delphin 105 is ground floor with large patio so kids can just walk out and no need for elevator or steeps. Very good WI-Fi.

Was this review helpful? Yes 1
Olympia, Washington
Top Contributor
184 reviews 184 reviews
27 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed March 5, 2015

We rented condo Bonita 103. It had pros and cons. One pro was that if you have children, there appears to be LOTS of beach equipment and toys. The wi-fi is good. It is a two bedroom condo but the second bedroom is VERY small...just room for a bed with a small TV on the wall. The bed in the... More 

Was this review helpful? Yes 1
Green Valley, Arizona
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stayed in # 701 in the Bonita Bldg, a condo on the penthouse floor. This condo was perfect for the 7 of us, including 3 children. Plenty of room for kids to play, flat screen TV, windows overlooking the water, 3 full bathrooms, beautiful décor and well equipped kitchen. We had great views of the ocean from our big... More 

Was this review helpful? Yes 7
Tucson, Arizona, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2015

We have always heard of rocky point and las palmas, finally went and had a great new year. It was perfect for the kids. WE ALWAYS FELT SAFE AND RELAXED. We had some issues and Michael fixed it right away. Front desk very friendly and accommodating. Great location, I liked having the ground floor because of the kids. I was... More 

Was this review helpful? Yes 2
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 6, 2014

Like the title says we would of expected to have found the house we stayed in(Villa #1), in better conditions. Main shower never gave us warm water,roaches in the main areas, lights in restroom didn't work the door to the garage had no door knob and the stucco on the walls was falling off. We notified management and they sent... More 

Was this review helpful? Yes 10

Travelers are raving about these Puerto Penasco hotels

Phoenix, AZ
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 20, 2014

We stayed in House # 6 on the Beach. Got there and there were ants everywhere Hubby went and bough bug spray...in the morning there were over 20+ dead roaches everywhere! I went to complain and they sent a maid to clean them up...nothing else. The roaches were out in force for the entire time we were there, nothing to... More 

Was this review helpful? Yes 12
LasPalmasPP, Director of Sales at Las Palmas, responded to this review

Sear Guest, First of all, Please accept our Sincerest apology for any trouble or inconvenience we may have caused you. And thank you for taking the time to tell us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve this issue as soon as possible.... More 

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2014

The overall stay was great. Staff super helpful. However, some rooms are privately owned and booked by third party, if they are not on the premiss. You may not be helped by the Paloma's staff. not a big deal, just plan ahead as their office hours are listed. Next time I will book directly with the palmas office.

Was this review helpful? Yes 4
Scottsdale, Arizona
Top Contributor
93 reviews 93 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed August 23, 2014

Las Palmas are mostly privately owned condo's and beach homes so... ask lots of questions and come OVER prepared. The location truly is on a nicer strip of sand and beach and the walk to the ocean water is very short, even from one of the 2 rear buildings. We liked that the grounds were kept clean, the walkway to... More 

Was this review helpful? Yes 3
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