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All 19 Puerto Penasco hotels

Mayan Palace Puerto Penasco

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Km. 24 Carretera Penasco-Caborca | Ejido Miramar, Puerto Penasco 83500, Mexico
Hotel amenities
Mayan Palace Puerto Penasco
Ranked #5 of 19 Hotels in Puerto Penasco
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415 reviews from our community

Traveler rating
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    70
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location is great, but they are building a hi-rise for timeshare/hotel next door to the original development. It is far from the town and the roads are not good with many potholes and some dirt roads. Having been to many nice beach resorts in Mexico, I was a little disappointed with the rooms, and especially disappointed with the aggressive... More 

Was this review helpful? Yes
Los Angeles, California
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been Grand Luxxe members for several years and always enjoy the benefits that come with the membership. We visited the Mayan Palace, Puerto Penasco, in January 2015 for the first time; although it is small compared to the palaces in Nuevo Vallarta and Cancun this is a beautiful resort. If it had not been for 2 unpleasant experiences, our... More 

Was this review helpful? Yes 4
tucson, az
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a week at the resort and were pleasantly surprised at the service and ambiance of the hotel. It is about 20 miles from the town on a rutted highway and partly dirt road so driving into town was limited because of the road condition. Since we arrived shortly after a couple of days of rain the car... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear hawkaz : Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. We are delighted to learn you love our resort and hope to continue providing you happy times during your vacations with us. Comments like yours inspire us to continue providing the highest level of service on our daily... More 

Scottsdale
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we have lived in Arizona for 11 years and have been to Puerto Penasco at least once each year. Between Las Palomas and Mayan Palace we always enjoy our stay. The Mayan has better food, better service and is quiter overall. We love coming here. The golf is amongst the best . Food at the bars great. Bit limited with... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear V1086NSkarenb : Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Our goal is to make each... More 

Las Vegas, Nevada
Top Contributor
57 reviews 57 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great one week vacation on first of Feb 15. It had just rained for 3 days straight and the roads in town and at the resort were pretty muddy but it added to the experience if you had 4WD. Check-in was easy and Miguel Hildalgo are bellman was a rare find as he and his crew in the... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear kingofthenorthlv : Thank you so much for choosing Mayan Palace for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality by providing service excellence. It is pleasing to learn that you also enjoyed our food options.... More 

California
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is wonderful. We are here off-season, so the activities are somewhat limited. The weather is perfect day and night this week, and expect you can count on it. We came to relax, and we're getting what we came for. A good kitchen, an abundance of happy hours from mid-day to late at night, and genuine service. I am... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear DiveSanClemente : Thank you so much for choosing Mayan Palace for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our food options and the facilities. Comments like yours inspire... More 

Green Bay, Wisconsin
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at Rocky Point (Puerto Penasco, MX) for two weeks. It was on our schedule to get some warmth from Mexico before having a few weeks in California's sun as it has been another cold Wisconsin winter. As an owner at the Mayans' , it seemed fair to check this one out as we would not... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear Edward J : We are very grateful for your taking the time to write a comment about your experience while staying at Mayan Palace. We are happy to learn our staff provided you a very good service, since they work tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Rest assured that your... More 

Wellsville, Utah
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I guess when you go to Puerto Penasco in January you can't expect the outside pool to be warm enough to swim but they had a nice indoor pool. Weather was 65-70 every day and the beach at the Mayan Palace was wonderful. The tide comes in and leaves so many sea shells. It was a kids dream. I have... More 

Was this review helpful? Yes 5
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear Lannis : Thank you for sharing your detailed comments about your vacation at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need is very important to us. Comments... More 

Redmond, Washington
Top Contributor
170 reviews 170 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we stayed here, was upgraded in room to an ocean view, (hence the middle of the road evaluation). Room staff was fabulous, the front desk manager was not helpful, and when issues arose, (no hot water, for example) he acted as though he did not care. the pool crew were not interested in staff comfort (we were in the hot... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear CCurtis_11 : Thank you for choosing Mayan Palace for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed your massage. We are surprised to learn about the inconveniences experienced. Your... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I just stayed at the Mayan Palace over the weekend and had a HORRIBLE experience. For a resort that is only 12 years old it looked like it was 30+. It rained while we were there and there were leaks pretty much everywhere. The restaurant's outer ring was completely flooded at one point. The men's restroom on... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Mayan Palace Puerto Penasco, responded to this review

Dear Firetraveler1 : Thank you for taking the time to provide us your feedback about your stay at Mayan Palace. As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions associated with accepting an invitation to our sales presentation. Everyone - at free will, attends and we appreciate their visit whether... More 

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Additional Information about Mayan Palace Puerto Penasco

Address: Km. 24 Carretera Penasco-Caborca | Ejido Miramar, Puerto Penasco 83500, Mexico
Location: Mexico > Northern Mexico > Sonora > Puerto Penasco
Price Range (Based on Average Rates): $
Number of rooms: 20
Also Known As:
Mayan Palace Puerto Penasco Hotel Puerto Penasco
Wyndham Puerto Peñasco
Mayan Palace Penasco
Puerto Peñasco Wyndham
Mayan Resort Puerto Penasco Mexico
Mayan Palace Puerto Penasco Sonora, Mexico

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