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Holiday Inn Hermosillo

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Blvd. Francisco Eusebio Kino s/n y Ramon Corral, Hermosillo 83010, Mexico
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Holiday Inn Hermosillo
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Holiday Inn Hermosillo
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75 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (24)
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All months
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 26, 2015

Good and nice hotel Good location Still quiet and very Convenient Excellent Breakfast both quality variety and freshness Kind and friendly staff The rooms are fine, the bar is better Mixed visitor of locals and foreigners

Was this review helpful? Yes
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate you taking the time to share your experience; we would be glad to welcome you back in your next visit to Hermosillo and if there is something that I can help you with please let me know. Gerencia General More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 3, 2015

First the positives: Friendly staff with great attitude, nice service and good food (breakfast) in restaurant, comfortable bed, lots of outlets in the room. But then there are the negatives: We stayed at this hotel a year ago, and at that time we put up with the construction throughout the property. We were surprised to find the hotel was still... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

Dear mossyfy, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. It is nice to read that your have regarded our the great service received from our friendly staff and the comfort of the bed is up to your par. We are always... More 

Travelers are raving about these Hermosillo hotels

Ciudad Obregon, Mexico
Level Contributor
1 review
5 of 5 stars Reviewed March 31, 2015 via mobile

Holiday Inn Hermosillo Kino , is the best option if you are visiting the city, newly remodeled rooms , location and service make your stay a great experiencia. No feel free to choose them The best choice

Was this review helpful? Yes
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We really appreciate your comments, we are pleased to know that you enjoyed your stay at Holiday Inn. To offer the best facilities and service to our guests, we almost finish our remodeling and we hope having you back soon. If there is anything I could do for you, please let me know. General Manager More 

Grosse Pointe, Michigan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

The Holiday Inn Hermosillo was a very nice place to stay. Secure property completely fenced inn. Great cabana and pool area. Decent restaurant in hotel. Great restaurants within walking distance. Nice rooms, comfortable beds and pillows. Friendly staff.

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Tucson, Arizona
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 7, 2014

First of all the remodeled rooms look kind of nice but so cheap. Cheap materials and a lot of bad looking details left behind. Everything is cover with dust and smells like paint and chemicals. I called the front desk asking for an iron and after one hour and 3 phone calls finally was delivered to my room, the iron... More 

Was this review helpful? Yes
HolidayInn H, Manager at Holiday Inn Hermosillo, responded to this review

Good afternoon, First of all thank you for your feedback, your comments help us to provide better service for all our guests. While your experience wasn't entirely to your liking, I sincerely apologize for the inconvenience, we'll take action to avoid falling back into these errors . We would like to give us the opportunity to welcome you again on... More 

Nogales, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 4, 2014

this is an old hotel being remodeled and expect noise, the new rooms are very good, the old rooms have nice beds because they have been updated, but the bathroom is very old, they are working on it. Need to ask for lower level if needing assistance, no elevator.

Was this review helpful? Yes
HolidayInn H, General Manager at Holiday Inn Hermosillo, responded to this review

Good Morning. All the feedback helps us to measure the service we are offering, so thank you for your comments, we are still working to be a better place for all our guests, please be sure that we will take action in the areas that you mention. If there is anything I could help you with, please let me know.... More 

1 review
4 of 5 stars Reviewed August 19, 2014

The facilities are in excellent conditions and clean, people at reception are very kind, but they may take special attention to the food in its restaurant, food is tasteless, they may need another chef and different types of meals every day. Waiters are kind of distracted. Relation between quality and price (facilities) is good too.

Was this review helpful? Yes
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

All the feedback helps us to measure the service we are offering, so thank you for your comments, we are working in order to improve the service at the restaurant, we hope to have you back and change the perception you have about the food at the hotel. If there is anything I could help you with, please let me... More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2014

My job requires me to travel 70% of the time and I had the most troublesome travel experience in this hotel. I received feedback request twice and I replied twice. Unfortunately I did not hear back. I am assuming nothing has changed in their practice. So I am writing this review hoping to help other travelers. A very loud group... More 

Was this review helpful? Yes 1
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate your feedback because it helps us measure the opportunity areas where we have to work to improve the service we are offering, if there is anything I can help you with, please let me know. Best regards Gisela Diaz Guest Service Manager divcuartoshinn@vallegrande.com.mx More 

Tijuana, Mexico
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 29, 2014

It is a good hotel; however, rooms are old. Beds are comfortable and staff nice, but very slow. I had a bad experience since hotel did not respect our business negotiated rate since hotel was full due to a masive event. That is lack of respect to previous agreements. Food is not good and it is expensive. For the price... More 

Was this review helpful? Yes
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate all the comments you share with us, we are right now remodeling all our rooms and after we will remodel the other areas of the hotel for your comfort, we will verify with our team managers your comments to work in the opportunity areas to be better, if there is anything I can help you with, please let... More 

San Jose, California
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 17, 2014

Ver good hotel for the price and location. Also the rooms and the beds are verrrry comfortable. You can sleep in all day lol. We did not eat but I did use the gym which is under construction but had access to the treadmill. It is near bars and good restaurants and pretty safe area. Definetly recommend this hotel for... More 

Was this review helpful? Yes
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate you taking the time to share your experience with us, it’s great to hear that you enjoyed your stay with us; we would be pleased to welcome you back. Best regards Gisela Diaz Guest Service Manager divcuartoshinn@vallegrande.com.mx More 

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