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Quinta Real Aguascalientes

Certificate of Excellence
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Avenida Aguascalientes Sur No 601 | Jardines de la Asunción, Aguascalientes 20270, Mexico
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Quinta Real Aguascalientes
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Quinta Real Aguascalientes
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128 reviews from our community

Traveler rating
    79
    36
    5
    4
    4
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19
36
5
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mexico city
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The decor is very elegant and the grounds are perfectly maintained. The bathrooms are gorgeous, kind of Tuscan inspired. Architecturally, the hotel is amazing and the staff are very helpful and polite. Highly recommend it if you are looking for a top-end stay.

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Mexico City, Mexico
Top Contributor
64 reviews 64 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 7, 2015

We stayed for 2 nights in April 2015; in a suite with jacuzzi. The property is beautiful, with a big patio, and fountains in the center, adjoining garden. Rooms are situated around the patio; ours faced the street. I asked to change to a room facing the patio, yet none were available. Our site was wide and nicely decorated. Jacuzzi... More 

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Gustavo M, General Manager at Quinta Real Aguascalientes, responded to this review

Dear guest, Thank you very much for your extended review. We certainly appreciate to get to know better about guests experiences and helps us identify our opportunity areas as well as our strong or good features. We have already checked and let Maintenance Department know about the jacuzzi. I understand there is no point to try to relax and find... More 

Mexico City
Contributor
18 reviews 18 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 6, 2015

This was such a pleasant experience! I just visited Quinta Real during spring break and I must say I would be delighted to go back. Check-in was quite fast, we were able to switch rooms to a one King size bedroom which was located on the third floor with a very nice view to the fountains and central patio. There... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your review. We will certainly share it with our staff and keep working hard for next visitors. I am sorry we did not let you know about the elevator (we only have one but works for the whole property), I will make sure we let our guests, specially the ones staying in upper floors know.... More 

Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2015

We stayed from march 15 to march 17; we went to Aguascalientes for the closing mexican tour of the world famous rock band Chicago. Eventhough the weather was cold and rainy, staff make our stay memorable. We were very lucky to discover that Chicago's musicians were staying at this Hotel. Waiter Samuel and Maitre Miguel were allways attentive and recommending... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your evaluation and comments. I will make sure our staff knows about this excellent experience and will continue working hard and attentive for all of our future guests. Please do not hesitate to contact me directly upon your next visit and receive our warmest regards. More 

Rockford, Illinois
Top Contributor
68 reviews 68 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 20, 2015

If I could rate it with more stars I would. This place is luxury and home comfort all in one. The staff is beyond professional, the grounds immaculate and the rooms are spacious. Though a bit of a taxi ride to everything else in Aguascalientes that we were there to see, this resort is top notch. We also hosted a... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your comments, we really appreciate it and will be glad to share it with our complete staff. We hope you can visit us soon and please, let me know so we can arrange the best experience possible. Regards, gmartinez@quintareal.com More 

Portland, Oregon
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed January 13, 2015

The good: - Hotel is close to the airport and businesses. - You can walk to a mall and some restaurants. - Hotel grounds with beautiful traditional Mexican flair - Large and well appointed rooms (especially the upper categories) The bad: - Some equipment is old and in need of an update (e.g. air conditioner, bathrooms) - No gym (but... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Dear guest, Thank you for your extense evaluation. We take it very seriously and woulk like to let you know that after reading it and aknowledging our opportunity areas we have taken actions already. I woulk like to let you know as well that most of the equipment that you considered old will be fortunately updated soon this year, and... More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014

I was a little upset at first as when we got there a little before the check in time and they could not provide a room. They were fully booked. We had to wait. It was the "Festival de Calaveras". But this hotel has a very beautiful patio and garden. Make sure you walk the alleys as you keep finding... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your comments. Thank you for the extensive description and recommendations for other guests. We will revise our check in procedures as we should always be fast and efficient. We hope you can visit us soon again and please, do not hesitate to contact me directly for any questions. gmartinez@quintareal.com More 

Zacatecas, Mexico
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2014

We travelled to Aguascalientes from Zacatecas for the opening of the fair and stayed here for a few days in one of their suites. Everything about this hotel is first class Mexican style, and they have an outstanding restaurant on site offering various cuisines. (I would rate it 4 star) Our suite was multilevel with a view of the courtyard,... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review
Google Translation

Muchas gracias por su evaluación. Esperemos nos visiten pronto estando tan cerca de la ciudad. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

I must say my experience in this hotel for my 6 days was amazing. The property was beautiful just like the pictures indicate the room was very nice and clean and spacious. The staff was absolutely on top of things extremely nice and always smiling I can't wait to come back to this property. The only thing was that the... More 

Was this review helpful? Yes 1
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your comments. We really appreciate you enjoyed our service, I will make sure our staff get to know. On the other side, I would like to share with you that a major project will take place at the end of September and will include a total rennovation of our internet service. It will have now... More 

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

I, simply love this hotel. I have been coming to Aguascalientes for almost 20 years, and every time, I stay here. The food is great, the service is great, and the architecture is gorgeous. However, in my last visit, the jacuzzi felt old. For a hotel like this, they should simply change the tubs. Otherwise, everything is just perfect.

Was this review helpful? Yes 2
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your feedback and will take it in consideration as well. It is a great pleassure to know that guests like you have known us for years and yet like it as if it was the first time visit. Thank you again and you can be sure we will keep working hard to mantain our good service. More 

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