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Quinta Real Aguascalientes

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Avenida Aguascalientes Sur No 601 | Jardines de la Asunción, Aguascalientes 20270, Mexico
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Quinta Real Aguascalientes
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170 Reviews from our TripAdvisor Community

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Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I've had the opportunity to stay at many Quinta Real hotels, and I had a bad experience with my room here in Aguascalientes: 1. dirty carpet 2. stained sheets 3. room heat noisy and not heating 4. shower throws water everywhere (flooded bathroom) 5. shower roof without maintenance 6. blanket cover (I was freezing) full of dust... In the good... More 

Helpful?
1 Thank joaquin c
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback, certainly your opinion is very important to us and we will be taking care of the issues regarding your stay. Best regards, More 

2 reviews
5 of 5 stars Reviewed November 22, 2015 via mobile

So nice! The restaurant was delicious and all is very clean. The room was excellent with view to the garden. The personal was helpful. I recommend asking about tours of the city, they have facilities for families.

Helpful?
Thank Julieta D
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review
Google Translation

Estimada Huésped, agradecemos sus comentarios. Nos alegra saber que disfruto su estancia con nosotros, esperamos tener la oportunidad de atenderle... More 

Guanajuato, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 17, 2015

At first sight looks like a tematic hotel but is not, in fact is a really nice hotel to stay in the city, the gardens ar magnificent (even locals goes there to take pictures of them) and the service is exquisite!! you´ll not regret to stay there!!

Helpful?
Thank Luis M
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Dear guest, it is a pleasure to hear you had a wonderful experience with us. Certainly our property is famous for having the best locations. We will be glad to host you in your next visit to Aguascalientes. Thank you for your comments. More 

Phoenix, Arizona
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed November 3, 2015

What a beautiful hotel, gorgeous grounds, sumptuous rooms (or at least ours was), excellent service, a pretty good restaurant - soooo nice. Very attractive at night, all lit up. Super comfy beds, slept like a log! The city is also lovely, lots of interesting museums & churches & great restaurants.

Helpful?
Thank YR R
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your comments. We hope you can visit us soon as well and a big thank you beacuse now other guests will know more about your experience. More 

Conroe, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed September 22, 2015

This hotel and it's staff absolutely amazed us. We have traveled extensively in Mexico for the past 30 years, and have never seen the level of excellence that this property and it's staff continually exhibited. The grounds, the suites, and the common areas are immaculate. When thanking an employee for the most modest request, it is not unusual to hear... More 

Helpful?
Thank K3298IPsteve
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your comments and evaluation. We work hard everyday so that guests like you have a great experience. I will make sure our whole staff knows about your review and we really hope you can visit us soon. Regards, More 

London
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 10, 2015

This is the best hotel in the city, period. The premises are like an old "colonial style hacienda", with vast gardens and a swimming pool that our kids loved. Also the suites are massive, with a full separate living room area. Located in the south part of the city but a 10 minute drive to practically anywhere in Aguascalientes. It... More 

Helpful?
Thank Chur D
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Dear Guest, Thank you for your comments after your stay at Quinta Real Aguascalientes. We really appreciate your business and feedback. We hope you can visit back soon and we would be delighted to host you. Regards, More 

Mexico city
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

The decor is very elegant and the grounds are perfectly maintained. The bathrooms are gorgeous, kind of Tuscan inspired. Architecturally, the hotel is amazing and the staff are very helpful and polite. Highly recommend it if you are looking for a top-end stay.

Helpful?
Thank Natalia O
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your review and comments. We will continue working hard so we can keep on the good work and attention. Please do not hesitate to contact me directly upon your next stay. More 

Mexico City, Mexico
Level Contributor
125 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 7, 2015

We stayed for 2 nights in April 2015; in a suite with jacuzzi. The property is beautiful, with a big patio, and fountains in the center, adjoining garden. Rooms are situated around the patio; ours faced the street. I asked to change to a room facing the patio, yet none were available. Our site was wide and nicely decorated. Jacuzzi... More 

Helpful?
Thank MexNB
Gustavo M, General Manager at Quinta Real Aguascalientes, responded to this review

Dear guest, Thank you very much for your extended review. We certainly appreciate to get to know better about guests experiences and helps us identify our opportunity areas as well as our strong or good features. We have already checked and let Maintenance Department know about the jacuzzi. I understand there is no point to try to relax and find... More 

Mexico City
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 6, 2015

This was such a pleasant experience! I just visited Quinta Real during spring break and I must say I would be delighted to go back. Check-in was quite fast, we were able to switch rooms to a one King size bedroom which was located on the third floor with a very nice view to the fountains and central patio. There... More 

Helpful?
Thank Bravazingara
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your review. We will certainly share it with our staff and keep working hard for next visitors. I am sorry we did not let you know about the elevator (we only have one but works for the whole property), I will make sure we let our guests, specially the ones staying in upper floors know.... More 

Mexico City, Mexico
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 16, 2015

We stayed from march 15 to march 17; we went to Aguascalientes for the closing mexican tour of the world famous rock band Chicago. Eventhough the weather was cold and rainy, staff make our stay memorable. We were very lucky to discover that Chicago's musicians were staying at this Hotel. Waiter Samuel and Maitre Miguel were allways attentive and recommending... More 

Helpful?
Thank Javier A
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your evaluation and comments. I will make sure our staff knows about this excellent experience and will continue working hard and attentive for all of our future guests. Please do not hesitate to contact me directly upon your next visit and receive our warmest regards. More 

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