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Quinta Real Aguascalientes

Certificate of Excellence
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Avenida Aguascalientes Sur No 601 | Jardines de la Asunción, Aguascalientes 20270, Mexico
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Quinta Real Aguascalientes
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Ranked #1 of 29 Hotels in Aguascalientes
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Javier A Mexico City, Mexico
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116 reviews from our community

Traveler rating
    72
    34
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    3
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15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed from march 15 to march 17; we went to Aguascalientes for the closing mexican tour of the world famous rock band Chicago. Eventhough the weather was cold and rainy, staff make our stay memorable. We were very lucky to discover that Chicago's musicians were staying at this Hotel. Waiter Samuel and Maitre Miguel were allways attentive and recommending... More 

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Rockford, Illinois
Top Contributor
65 reviews 65 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 20, 2015

If I could rate it with more stars I would. This place is luxury and home comfort all in one. The staff is beyond professional, the grounds immaculate and the rooms are spacious. Though a bit of a taxi ride to everything else in Aguascalientes that we were there to see, this resort is top notch. We also hosted a... More 

Was this review helpful? Yes 1
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your comments, we really appreciate it and will be glad to share it with our complete staff. We hope you can visit us soon and please, let me know so we can arrange the best experience possible. Regards, gmartinez@quintareal.com More 

Portland, Oregon
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed January 13, 2015

The good: - Hotel is close to the airport and businesses. - You can walk to a mall and some restaurants. - Hotel grounds with beautiful traditional Mexican flair - Large and well appointed rooms (especially the upper categories) The bad: - Some equipment is old and in need of an update (e.g. air conditioner, bathrooms) - No gym (but... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Dear guest, Thank you for your extense evaluation. We take it very seriously and woulk like to let you know that after reading it and aknowledging our opportunity areas we have taken actions already. I woulk like to let you know as well that most of the equipment that you considered old will be fortunately updated soon this year, and... More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014

I was a little upset at first as when we got there a little before the check in time and they could not provide a room. They were fully booked. We had to wait. It was the "Festival de Calaveras". But this hotel has a very beautiful patio and garden. Make sure you walk the alleys as you keep finding... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your comments. Thank you for the extensive description and recommendations for other guests. We will revise our check in procedures as we should always be fast and efficient. We hope you can visit us soon again and please, do not hesitate to contact me directly for any questions. gmartinez@quintareal.com More 

Zacatecas, Mexico
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

We travelled to Aguascalientes from Zacatecas for the opening of the fair and stayed here for a few days in one of their suites. Everything about this hotel is first class Mexican style, and they have an outstanding restaurant on site offering various cuisines. (I would rate it 4 star) Our suite was multilevel with a view of the courtyard,... More 

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Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review
Google Translation

Muchas gracias por su evaluación. Esperemos nos visiten pronto estando tan cerca de la ciudad. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

I must say my experience in this hotel for my 6 days was amazing. The property was beautiful just like the pictures indicate the room was very nice and clean and spacious. The staff was absolutely on top of things extremely nice and always smiling I can't wait to come back to this property. The only thing was that the... More 

Was this review helpful? Yes 1
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you very much for your comments. We really appreciate you enjoyed our service, I will make sure our staff get to know. On the other side, I would like to share with you that a major project will take place at the end of September and will include a total rennovation of our internet service. It will have now... More 

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

I, simply love this hotel. I have been coming to Aguascalientes for almost 20 years, and every time, I stay here. The food is great, the service is great, and the architecture is gorgeous. However, in my last visit, the jacuzzi felt old. For a hotel like this, they should simply change the tubs. Otherwise, everything is just perfect.

Was this review helpful? Yes 2
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your feedback and will take it in consideration as well. It is a great pleassure to know that guests like you have known us for years and yet like it as if it was the first time visit. Thank you again and you can be sure we will keep working hard to mantain our good service. More 

Chagrin Falls, Ohio
Top Contributor
63 reviews 63 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 11, 2014

This is a beautiful traditional colonial style property. The hotel is beautiful inside and out. It has a very nice pool, and restaurant. I did not however see a gym in the property. The service was hit or miss. The evening we arrived there, the hotel was having a conference and the restaurant was closed to the public. We ordered... More 

Was this review helpful? Yes 1
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your comments and suggestions. I would like to apologize on behalf of our entire staff for such an unusual experience in our hotel. We definitely had a lot going on and people aorund the property that are not usually in house. I apologize for the lack of service during the morning and would like to mention that... More 

Houston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 5, 2014

The facilities have more than 20 years, but unfortunately not had the appropriate renovations. On the other hand, I booked a reservation requesting a King Size Room, and they assigned me a double room, due a overbooking. We went to the bar in order to drink a shoot in peace , they had rented the bar for a wedding. Anyway,... More 

Was this review helpful? Yes 2
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

We really appreciate your review and comments. I would like to know details about your reservation as I consider it mght have been through a different company and maybe that is what happened with the misunderstanding of the reservation. We are actually going over rennovations soon and will be glad if you could visit and experience the renovation. Please feel... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 24, 2014

The service was marvelous, the rooms amazing, a really nice hotel where everyone took care of our needs ... There is reports that events inside the hotel may be noisy however I did not notice it ... I just loved the colonial style, the food, and due outside gym ..

Was this review helpful? Yes
Gustavo M, Director General at Quinta Real Aguascalientes, responded to this review

Thank you for the review. We really appreciate it and hope you are able to visit us again soon. More 

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