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Marriott Aguascalientes Hotel

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Boulevard Zacatecas Norte S/N | Col Trojes de Alonso, Aguascalientes 20116, Mexico
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Marriott Aguascalientes Hotel
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Marriott Aguascalientes Hotel
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159 reviews from our community

Traveler rating
    86
    53
    11
    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Stratford, Ct.
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great Hotel in Aguascalientes. 10 min cab ride from Historic Centro. This hotel has all the perks. Very good breakfast and dinners. Nice bar with sports on TV. Beds are comfy and rooms are spacious and clean. All hotel employees are very friendly

Was this review helpful? Yes
0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Dear Guest, Thank you very much for your comments on this platform we are grateful that reflects our service We see you soon with us Regards Sergio Altamirano More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

My colleague and i were at the Marriot for two weeks in February. We've seen good service at places before, but Marcelino went above and beyond with his attentiveness, pleasant attitude, and courtesy. We certainly look forward to seeing him, and the rest of the staff, when we return.

Was this review helpful? Yes
0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Dear Guest we are grateful for your comments on this great platform, The staff and Marcelino said thank you for your great comment and we hope to see you soon,we're glad your great comments on this platform we are giving our best to serve them as they deserve. Thank you for choosing us and make Marriott Hotel Aguascalientes place to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service here is great, I'm bilingual but just about everyone on the staff knows at least intermediate English so as long as you know English or Spanish you should be fine. The room was clean and nice with a good view of the quaint city and the bathroom was probably the best I've seen in a hotel. I would... More 

Was this review helpful? Yes
0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Dear Guest, Many thanks for your comments,We are convinced that thanks to comments like this make us motivate us to make this great service you deserve, I can only thank you and invite you to continue visiting us will be a pleasure for us. Regards. Sergio Altamirano More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel has a great hardworking restaurant Capitan by the name of Fernando Gallegos, what an example of 1st world class service this fellow and his team provides, great attitude and listening skills, food preparation is great! Waiter by the name of Oswaldo and Capitan Gallegos, are truly dedicated to keep you pleased. The resturant is THE ONLY reason I... More 

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0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Mr. Paco The staff said thank you for your great comment and we hope to see you soon, we're glad your great comments on this platform we are giving our best to serve them as they deserve. Regards. Sergio Altamirano More 

Hollister, California
Top Contributor
53 reviews 53 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. Rooms are modern, clean and updated. Location is all right, next to a mall with restaurant choices. It is away from the downtown area. They offer a concierge lounge for rewards members. A couple things. 1. The internet is EXTREMELY slow! So slow it is pretty much useless for email. I ended up using... More 

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0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Dear Guest, We are grateful for your comments on tripadvisor, we try to improve service in these areas of opportunity feel free to ask and ask all our staff all the facilities you need, and feel at home. Thank you for choosing us and make Marriott Hotel Aguascalientes place to stay. Regards. Sergio Altamirano Managing Director More 

New York
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 18, 2015

I have stayed in many hotels the last few months, but none has had the quality of service and care, that we experienced at this Marriot. We booked through Orbitz which gave a 30 percent off discount, and free parking which made this experience even better! So check it out because they offer the deal periodically. The room was extremely... More 

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0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

John B, The staff said thank you for your great comment and we hope to see you soon, we're glad your great comments on this platform we are giving our best to serve them as they deserve. Thank you for choosing us and make Marriott Hotel Aguascalientes place to stay. Regards. Sergio Altamirano More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 10, 2015

Very nice hotel. They are doing an excellent job with upkeep and maintenance. The only negative we've encountered so far is, they didn't have an ATM or a money exchange ability. But they were very helpful in getting us to where we could get money exchanged.

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0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Esther, We are grateful for your comments on tripadvisor, Be sure to visit the tourist attractions of this city Aguascalientes on your next visit, feel free to ask and ask all our staff all the facilities you need, and feel at home. Thank you for choosing us and make Marriott Hotel Aguascalientes place to stay. More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed March 1, 2015

I have traveled for decades, and to this facility for a few weeks in the past year. This hotel is a nice, clean,well kept facility. What makes it a GREAT place to stay is the fast, professional, and genuinely friendly service from Johana in the bar - patio and Roberto Espinoza in the executive lounge. EVERY day, EVERY stay, Johana... More 

Was this review helpful? Yes
0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

we're glad your great comments on this platform we are giving our best to serve them as they deserve. Always know that our hotel welcomes you with great enthusiasm All staff appreciate your positive feedback especially Johanna and Roberto Espinoza It´s our pleasure to offer our services is our main motivation and commitment that your stay enjoyable, productive and unforgettable.... More 

Murfreesboro, Tennessee
1 review
4 of 5 stars Reviewed February 14, 2015

I’ve stayed at hundreds of Marriott properties over the last 3 years and the service at the hotel in Aguascalientes is second to none. I would like to acknowledge one employee in particular, Roberto Espinoza, in the Executive Lounge. Roberto is dedicated to providing superior service and is an example of the level of service expected by JW Marriott –... More 

Was this review helpful? Yes
0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Dear Guest, Roberto Espinoza sends you many regards we are happy that you felt comfortable with our service especially with Roberto. ¡Hotel Marriott Aguascalientes Waiting for your next visit ¡ Regards Sergio Altamirano Director General / Managing Director More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

I have stayed at Marriott Aguascalientes on several occasions for business. As with any business, a slip up may occur, but this Marriott staff is on top of any issue that you may have. Alan P. (captain of the bar area), Pedro, Marco, and Johana of the bar area are not just there as employees, I consider them to be... More 

Was this review helpful? Yes
0144991394060, General Manager at Marriott Aguascalientes Hotel, responded to this review

Dear Guest The staff said thank you for your great comment and we hope to see you soon, we're glad your great comments on this platform we are giving our best to serve them as they deserve. Regards. Sergio Altamirano More 

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