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All 6 Bernal hotels

Casa Mateo Hotel Boutique

5 de Mayo # 0 Esquina Colon | Bernal Centro, Bernal 76650, Mexico
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Casa Mateo Hotel Boutique
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Ranked #2 of 6 hotels in Bernal
A recent review
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  • Reviews (46)
  • Photos (23)
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46 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a small hotel with very good amenities given the space available in the property that was obviously not built as a hotel. Be aware there are plenty of staircases to climb. One unusual luxury is a spacious parking lot within the hotel itself. There is no internet available in the rooms, something very easy to correct with minimal... More

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Mexico City, Mexico
1 review
3 of 5 stars Reviewed February 26, 2014 via mobile

Silent at night, but noisy by day from construction. Pool water was cold. Clean, comfortable rooms but not very well ventilated and isolated form external noise. Although most of the employees are very nice and courteous, they don't give you that extra attitude you look for in a place like this (we were never asked I'd everything was ok. Or... More

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Mexico City
20 reviews 20 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 7, 2014

Casa Bernal is a small 20-room property located in the small exquisite town of Bernal, near Queretaro and about 2 hours drive from Mexico City. We spent a few days over New Year's there and we were EXTREMELY satisfied. The location is perfect, half a block away from the main square, and the property itself is quite striking due to... More

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Top Contributor
79 reviews 79 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 20, 2013

This property is about four years old and is not indicative of the usual architecture seen in Bernal. The restaurant is nice even though I did not dine in for dinner. The rooms are very nice and the shower was excellent as was room service. Breakfast was a disappointment although the young man who was there for breakfast was outstanding... More

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casamateo, Director General at Casa Mateo Hotel Boutique, responded to this review
Google Translation

Agradecemos sus comentarios y resolveremos la situación. Nuestra intención es que ustedes como huéspedes tengan una experiencia buena y le... More

Mexico City, Mexico
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2013

Casa Mateo is a gem, and makes a vist to Bernal an absolute must. The owners, architects and designers who converted an old family home into a this boutique hotel did an outstanding job. The rooms are beautifully decorated - no detail escaped them - and the bed linen and pillows are top quality and wonderfully soft. The small pool... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2013

My wife and I recently stayed at Casa Mateo and were very impressed with the rooms, pool, outdoor terrace with views of the monolith, atmosphere and customer care. It is only steps away from the town square and the owner was very kind and helpful with any requests and his young son was an excellent translator for English or Spanish.... More

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Edmonton, Canada
Top Contributor
56 reviews 56 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 26, 2013

I stayed three nights and enjoyed it. The room is comfortable and I slept well. The place is a bit dark (and some of the twisty light bulbs have a bluish hue), but refreshingly cool on a hot afternoon. When the cool gets to be too much, there's a heater, and I used it. WiFi was usable from my room... More

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Fair Oaks, California
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2012

Very nice surroundings, staff is very eager to please, great location

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casamateo, Director General at Casa Mateo Hotel Boutique, responded to this review

Mrs, Thanks More

Mexico City
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 12, 2012

We booked by mail a suite for 5 persons. Reservation was confirmed in writing and they told us that we would have to give them a Credit Card numnber for final confirmation. We called by phone, informed about the credit card and were told that the room has already been booked. Upon arrival, the person at the reception (Manager? Omar?)... More

Was this review helpful? Yes 3
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Additional Information about Casa Mateo Hotel Boutique

Address: 5 de Mayo # 0 Esquina Colon | Bernal Centro, Bernal 76650, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Bernal
Price Range (Based on Average Rates): $$
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23 photos of this hotel

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Hotel & grounds (4)
Bathroom (1)
Room/suite (1)
Other (7)

Management photos: Courtesy of the property manager

All management photos (11)
Hotel & grounds (8)
Pool/beach area (1)
Family/play areas (1)
Other (1)
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Official Description (provided by the hotel)
This 18th-century house in downtown Bernal has been beautifully restored to offer you the best comfort you can find in this friendly and nice town. We offer you a swimming pool, wireless internet, LCD TV 32, restaurant and the nicest terrace with the view of la peña. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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