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All 15 Puerto Aventuras hotels

Catalonia Yucatan Beach

4.0 of 5 Resort (All-Inclusive)   |   Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
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Catalonia Yucatan Beach
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Ranked #13 of 15 Hotels in Puerto Aventuras
A recent review
4 of 5 stars reviewed 2 days ago
PattilouSurrey_UK Surrey, UK
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1,272 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey, UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

OK so we weren't priviledged guests but for the extra cost we wern't too sure if the extras were worth it & stuck with basic. Firstly, all the staff were really great,helpful and greeted us, whatever their job might be. Secondly, rooms were fine other than the lifts in 2 blocks were not working and those in block 2 did... More

Was this review helpful? Yes 2
catrivieramaya1, Director General at Catalonia Yucatan Beach, responded to this review

Dear PattilouSurrey_UK, First of all we would I would like to thank you for your feedback about your recent stay with us, being of the most importance for us and our main source to improve our facilities and service. We certainly hope you will decide to visit us again in the future, and giving us another chance not only to... More

Moreton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 10 days, 31st Aug to 10th Sept and having read the mostly negative reviews on here I was dreading it, but we were pleasantly surprised. We arrived with 3 other couples and our check in was handled efficiently and speedily, everything was explained in detail and the receptionist's English was very good, our baggage was taken up... More

Was this review helpful? Yes 2
catrivieramaya1, Director General at Catalonia Yucatan Beach, responded to this review

Dear David H, First of all we would I would like to thank you for your feedback about your recent stay with us, being of the most importance for us and our main source to improve our facilities and service. It is great to know that you had a good time, we will pass your positive feedback you our staff.They... More

Hertford, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Im sorry but people expect perfection.... it doesn't exist? people slate this hotel over the stupidest things. Im so impressed with the staff, quality and the overall service that im looking at getting married out in Mexico and this will be the FIRST place i'll come!! Something every travelers needs to know is when you leave Mexico you have to... More

Was this review helpful? Yes 4
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at this hotel for a week. We experienced many difficulties. First our room contained a lot of bugs and the air conditioner was not working. Second there are salesmen inside the resort by the buffet restaurant trying to sell us a house and time shares in Mexico or in the Caribbean. They are overly friendly... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I just returned back from catalonia, Rivera maya and it was the WORST vacations I've ever had, where do I begin first, we arrived at 2 pm waited on line for about a half hour to be told check in would not be until 3 pm we were given bands and told to go have lunch in the meantime, we... More

Was this review helpful? Yes 4
Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I went for a girly break. Upon arrival my friend and I were both amazed by the amount of facilities and the views from the rooms to the beach. The food, drinks, entertainment, facilities, accommodation were all such great value for money. Lovely size pools, nice size lagoon leading to the beach which is private to this hotel and the... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my boyfriend have just returned after staying at the Catalonia Yucatan for two weeks and this holiday has by far been the best holiday we've both ever been on! Before we went we were worried after reading reviews on here but ignore the bad reviews- the rooms are nice and the cleaners do a great job, you do... More

Was this review helpful? Yes 6
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I've been to many resorts in Mexico as well as Cuba and the Dominican. Yucatan was the worst value. The rooms for the price were terrible. The front desk was not helpful - we had to change our room 2 times - first because they gave us two beds and we are a young couple who wanted one bed. Then... More

Was this review helpful? Yes 3
catrivieramaya1, Director General at Catalonia Yucatan Beach, responded to this review

Dear N12345678910, First of all we would I would like to thank you for your feedback about your recent stay with us, being of the most importance for us and our main source to improve our facilities and service. We are sorry that your vacations wasn`t good as you expected, for us to you enjoy you vacations its the most... More

Mississauga, Ontario
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 1 week ago

This place has never disappointed me. Value packed, friendly service. The reception & concierge assisted with my minimal requests. Yes - it is true it is not a big beach and it is somewhat rocky (I've had to wear the water shoes though), but so is the rest of Mexico. All the other amenities offered at this hotel make up... More

Was this review helpful? Yes 2
catrivieramaya1, Director General at Catalonia Yucatan Beach, responded to this review

Dear GTAGirl1, First of all we would like to thank you choosing our Hotel once again, I would like to thank you for your feedback about your recent stay with us, being of the most importance for us and our main source to improve our facilities and service. It is great to know that you had a good time and... More

1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

From the moment we stepped in the resort,we had a bad feeling. Greeting was not friendly. There were stairs to go to reception, no one took our luggage up the stairs. Reception barely spoke English. It was very hot,there were no welcome drinks or lights. Although,we got our keys quickly. We requested for a comfort room - king size bed... More

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Standard room(9)
  • Water shoes(8)
  • Very good(5)
  • Gated community(4)
  • Playa del(4)
  • Great time(3)
  • Japanese restaurant(3)

Additional Information about Catalonia Yucatan Beach

Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Catalonia Yucatan Beach 4*
Reservation Options:
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Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico

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