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Barcelo Maya Palace Deluxe

4.5 of 5 Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
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Barcelo Maya Palace Deluxe
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Barcelo Maya Palace Deluxe
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2,821 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Barcelo is the only way to go! The grounds are beautiful, the food is good, and the service is amazing!!! The staff make my wife and I as well as my parents coming back! Our next trip is already being planned!

Was this review helpful? Yes 4
Orland, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Okay. Let me first say that my wife and I are self-described "Barcelo-holics". We seem to come back every year to this oasis in paradise. And with good reason. Barcelo's service is second to none. The food is good to great. The 1.2 mile private beach is wonderful. The pools a delight. Oh, and did we mention the service. Jose... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
2 reviews
3 of 5 stars Reviewed yesterday NEW

Beautiful resort, decent food - the food at the Palace end is better than at other areas on the resort complex. Beautiful, but the room smelled musty and they really need new beds. Everyone but the concierge was very helpful. I was not a fan of the way it felt that staff expected tips at an all inclusive resort. Also,... More 

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Pocatello, Idaho
1 review
5 of 5 stars Reviewed yesterday NEW

We absolutely loved our entire stay here at the Barcelo Maya Palace. The services was amazing ans helpful at all times. the food was spectacular. the location was phenomenal. their was plenty of entertainment and activates going on. my husband and I were there for our wedding anniversary the last of February through the first of march and the weather... More 

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Top Contributor
101 reviews 101 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

As we had a bad experience last time we were afraid and didn't know what to expect in this visit. Since our reservation we have write in observations that we needed a room in the 8100 blocks as my mom has mobility problems. We also wrote to reservations area and finally someone write us back saying that they would include... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

First off we stayed from February 23 to March 3. There was approx 22 of us in total. We Arrived from Calgary around supper time, check in was fairly painless and quick. The resort is very large and laid out quite well. It is truly a beautiful place but like everything else beauty is only skin deep. The Room: spacious,... More 

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20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed @ Barcelo Maya Palace at the end of January for 4 nights for a Luke Bryan concert package. The good -- the property is really large, pools weren't that crowded, rooms are large and nice compared to other Mexico resorts I have stayed in past trips, food in the restaurant(s) was good, plenty of drink options, all of... More 

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I have been to Mexico many times and this year took a week long trip with family. We were a group of 13 ranging in age from 14-83. Everyone had a great time. We knew from previous visits that there would be plenty to do and there was. We spent every day on the beach, had fish... More 

Was this review helpful? Yes 3
Grand Rapids, Michigan
Top Contributor
118 reviews 118 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Still depressed over my return with my wife and two kids ages 6 and 8. Never left the property, never wanted to, it was great. In the interest of 100% transparency, I will be back but I can’t give a full five stars they can so easily take things to the next level. It’s worth it for the room, the... More 

Was this review helpful? Yes 10
Irvine, California
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family of 8 stayed here for one week. I'm going to keep this simple. Pros 1. The resort is beautiful, huge and well maintained. 2. Pools are massive and there are plenty of loungers to sunbathe in. They also have a kiddie water - play area with water slides. 3. Service was great. The bartenders, wait staff and front... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Very good(72)
  • French restaurants(48)
  • Adult pool(31)
  • Other resorts(31)
  • Great time(30)
  • Room service(27)
  • Sea turtle(17)
  • Club premium(17)
  • Lobby bar(16)
  • Playa del(14)

Additional Information about Barcelo Maya Palace Deluxe

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Barcelo Maya Palace Deluxe 4.5*
Number of rooms: 756
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, BookIt.com, Caribbean Online Mgt Corp., Barcelo, Amex, Hotwire, Hotels.com, Odigeo and Tingo so you can book your Barcelo Maya Palace Deluxe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras

3,462 photos of this hotel

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Dining (231)
Room/suite (231)
Pool/beach area (882)
Hotel & grounds (653)
Bathroom (49)
View from room (56)
Business center/function rooms (13)
Family/play areas (65)
Videos (7)
Other (626)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (593)
Adults-Only Pool (20)
Amenities (112)
Beach (26)
Junior Suite Deluxe Ocean Front Club Premium (45)
Junior Suite Deluxe Ocean Front Club Premium - 2 (84)
Kiddy Pool (8)
Main Pool (16)
Restaurants and Bars (109)
Semi-Olympic Pool (5)
Suite Deluxe Ocean Front Club Premium (64)
The Hotel (104)

Management photos: Courtesy of the property manager

All management photos (56)
Pool/beach area (14)
Room/suite (3)
Business center/function rooms (1)
Other (38)
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