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All 15 Puerto Aventuras hotels

Barcelo Maya Palace Deluxe

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
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Ranked #4 of 15 Hotels in Puerto Aventuras
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5 of 5 stars reviewed today
beachlady10 Morgan Hill, California
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2,362 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morgan Hill, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed today NEW

We spent 10 days at the Palace. We did do club premium as a treat this year. It was nice and use of wifi was good for us. We have been to this resort group for the past 7 years - so yes, we do like it. Things have improved some from last year - the selection for lunch seemed... More

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Monte Alto, SP
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

On my first day in this not 5* hotel, I left my room for 3 hours for dinner and when I came back, my phone, that I left charging, simply disappeared. I immediately informed the hotel security and the manager, who were very solicitous, only showed me a report that said that nobody entered the room during that time and... More

Was this review helpful? Yes 5
Kansas City, Missouri
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked our trip trough Cheapcaribbean, we went during MAY it was spectacular from the getgo, highly recommend private transfer if have more than four people which we did( we had 5). Be aware the hotel is about an hour away from the airport ( was told the further away fromt the airport have the best beaches, also if you... More

Was this review helpful? Yes 6
California
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of 5 just got back from this fantastic hotel "Barceló Maya Premium Palace" 1 week ago, already planning our next trip. Few things prevent from 5* rating, rooms were not ocean view as promised, we had to pay 900.00 extra to get ocean view with the $400.00 credit coupons or joint their Barceló membership, ocean view rooms are... More

Was this review helpful? Yes 5
Slinger, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here twice and both experiences were great! We stayed in the Palace and had every amenity available to us and did it first class all the way for our first visit. Service was great, very accommodating and courteous. The french restaurant was beautiful and had fantastic food! There is an amazing view from the top of the... More

Was this review helpful? Yes 3
Montreal, Quebec, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our wedding on July 18th at barcelo maya palace deluxe in Mexico and It was the best experience ever! I would recommend to anyone to have their wedding at this resort. We booked the whole trip on our own and picked the resort on our own, simply from reading reviews. I was so pleasantly surprised at how smooth... More

Was this review helpful? Yes 5
Edmonton
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

It's not an all-inclusive if you have to pay extra for Wifi and room service. Upgrading to Club Premium is not worth the price for what you get, in my opinion. This review is based on my stay for 2 weeks (Aug 23-Sep 6 2014). This place is HUGE. As a Palace guest, you are entitled to eat and visit... More

Was this review helpful? Yes 7
Weaverville, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my husband just returned from our 7 night trip (traveled August 27-September 3) for our anniversary and it was truly one of the best vacations ever! From the time we arrived the staff were so friendly and so incredibly helpful. At last minute we decided to upgrade as we really wanted an oceanfront room. We definitely felt it... More

Was this review helpful? Yes 2
Visalia, California, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to start by saying that my family and I love this resort. The food is top notch the beach is beautiful as are the fish by the dock and the new dolphinarium. We were EXTREMELY disappointed this past June (2014) when we decided to upgrade and stay at the Palace side. We arrived in the afternoon and the... More

Was this review helpful? Yes 3
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a 2 weeks stay at club premium ocean front (1,800 USD regular price for 2 weeks upgrade to club premium). We enjoyed the first days in kind of food, service, our junior suite etc. 2 days ago and for 2 another days till the end of our vacation a convention from LG, Samsung, Sony etc started and nobody... More

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Very good(72)
  • French restaurants(48)
  • Adult pool(31)
  • Other resorts(31)
  • Great time(30)
  • Room service(27)
  • Club premium(17)
  • Sea turtle(17)
  • Lobby bar(16)
  • Playa del(14)

Additional Information about Barcelo Maya Palace Deluxe

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Barcelo Maya Palace Deluxe 4*
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico

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