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Barcelo Maya Palace Deluxe

Travelers' Choice award winner
Hotel website
Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
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Barcelo Maya Palace Deluxe
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3,179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (903)
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St-Bruno quebec, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

as always another excellent vacation at the Barcelo Palace. Food, pool, beach and suites very good. Personnel courteous and responsive to our needs. Theopening hours to the buffets very convenient. Will return in the fall.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Iowa, Louisiana
3 of 5 stars Reviewed yesterday NEW

We booked a five night, six day trip at the Barecelo Maya Palace Deluxe. The resort was huge! We probably did not even see half of the resort. Pools were wonderful. Food was good as well. Not impressed with rooms. They stayed wet due to the humidity. The beds were very uncomfortable. We had a king size bed, and the... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were two families of five each,staying at the hotel the end of June beginning of July. The range of the kids age was four years to 14 years. The kids activities where amazing! Especially the teen club. We had three kids staying there for the week and they did not want to come back! The Counselors were amazing, caring,... More 

Was this review helpful? Yes 1
Niagara on the Lake
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been to Beaches and Sandals Resorts in the past, and they were very nice, but this place is the best ever!!!! Bar None!!! The Resort, we stayed in the Palace area , Oaxaca Wing from June 27th till July 4th. It was top notch ! The room was always very clean and beautiful. We had five people and... More 

Was this review helpful? Yes 4
USA/Switzerland
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a fun family vacation at the Barceló Maya Palace Deluxe over spring break. In general, our experience was quite positive. The resort is beautiful and connected to Barcelo's other properties, so you have access to beautiful beaches and shallow reefs perfect for snorkeling. We spotted turtles and schools of Caribbean fish while swimming and snorkeling. The pools are... More 

Was this review helpful? Yes 3
Irvine, CA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Second time to Rivera Maya but first time at Barcelo Palace. Checked in early around 9am and our room wasn't ready but we just went down to the fitness area locker room and changed our clothes. Made dinner reservation and were able to get what we wanted without difficulty. Overall the stay was great fun and would recommend it to... More 

Was this review helpful? Yes 6
Vancouver, British Columbia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Barcelo Maya Palace Deluxe is befitting of its title! It is truly a palace. Its picturesque location on the Riviera Maya will captivate your heart the moment you enter the secured entrance. Drawn to it by the hotel's grandeur situated on the breathtaking immaculate beach front of white sand, palm trees and crystal clear water as depicted in the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Williamsburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was amazing from the wedding I attended to the views and the staff. I have worked in the Hospitality field for over 25 years and I must say your staff all around the property was just so professional and pleasant. I was jealous Thank you for a great time

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Barcelo resort for our honeymoon June 2015. Overall, we really enjoyed our stay. We were a little nervous but overall, everything went well and we would stay there again. I wanted to be sure that I left a review and I am happy to share our feedback. Room: Everything was very clean and... More 

Was this review helpful? Yes 1
Lexington, Kentucky
1 review
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Barcelo Palace Deluxe in early June 2015. The resort was nice and there was plenty of food choices. The one thing that I loved about this resort was the entertainment staff around the pool. They were fun and entertaining and made my kid's vacation great. They were the best part of our trip!! What I am... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(64)
  • French restaurants(40)
  • Other resorts(27)
  • Adult pool(25)
  • Room service(24)
  • Great time(24)
  • Club premium(13)
  • Lobby bar(12)
  • Sea turtle(12)
  • Playa del(11)
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3,773 photos of this hotel

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Adults-Only Pool (20)
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Beach (26)
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Junior Suite Deluxe Ocean Front Club Premium (45)
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Junior Suite Deluxe Ocean Front Club Premium - 2 (84)
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Kiddy Pool (8)
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Main Pool (16)
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Semi-Olympic Pool (5)
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Suite Deluxe Ocean Front Club Premium (64)
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The Hotel (104)

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Pool/beach area (18)
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