We spent a week in June at the resort and had an absolute wonderful time. The resort is fantastic. The food is terrific with a very large variety. We had the oppurtunity to meet one of the managers "Cerzantes" who made sure everything was perfect. He greeted us every time we walked into the room. The dining rooms were always... more

Our family recently stayed at the Palace for a ten day vacation. We have two boys, 6 and 10. This was our second trip to the Barcelo Maya resort, but our first time at the Palace. We stayed at the Colonial two years ago. Both are nice, but if you can afford it, go to the Palace. More food choices... more

My husband and I traveled the week prior to the Fourth of July. Everything was perfect. The room was more than we expected, except for the fact that we had a view of a bunch of trees. A must ask for pool view or pay the extra for an oceanview. The staff was very willing to help in any way.... more

My Husband, our almost 14yr old Daughter and myself vacationed at The Barcelo' Maya Palace from June 22-28. Let me start by saying, we travel alot and I like a nice Hotel, my friends sometimes call me high maintenance for that reson, The Barcelo' Maya Palace fit my criteria in every way! At the end of this review, I will... more

My Youtube videos links at the end of the review Well lets start saying that the only reason I give 4 to this Hotel is because I personally have a couple of issues . - Very Beautiful hotel Inside and outside: .Resort grounds are one of the most beautiful I have seen , their have a detail in every single... more

Recently got back from the palace and had an amazing time. We both found the food to be excellent. You can also eat or get drinks at any of the other sister properties all accessible by tram-car. The service was also excellent. The only negatives were the distance from Playa Del Carmen and the hardness of the beds. Definitely going... more

Just got bk fr. Barcelo last nite ( June 30th). This is word of advise for Hoyt posting. Sorry to hear you had a bad experience. We paid only 140.00 round trip with Shuttle Cancun direct. I did not find a language barrier with any employees. They should have link lock on door for extra security, I have same bad... more

We were 3 couples staying here from June 11th-19th. We have staryed at the Barcelo Bavaro Caribe in the DR and this is definitely much better and nicer. We had the time of our lives!! We had a little issue checking in- mainly our rooms were a good 10 min walk away from one another but by the next day... more

I am somewhat perplexed by the negative reviews about this resort. We have traveled extensively through the Carribean and Mexico and have stayed in mostly 5 Star resorts. Having only stayed in one All inclusive, which was horrible, we were very skeptical about another All Inclusive. But much to our surprise the Barcelo Maya Palace was AMAZING. We did upgrade... more