Check in was excellent, greeted with refreshing drink, well deserved as we had travelled from the UK. Bags taken straight to our room, (standard room) little dissappointed with the room could have done with a paint refresh, having said that , we went to our room to wash, change & sleep. The maid did a fantastic cleaning job in our... more

I love this resort. I love everything about it... the food, the people, the rooms, the beach, the spa,the entertainment,and the pools. Staff could not have been more helpful. We had incredible weather, albeit hot, but that's what I wanted. I cannot wait to go back. more

My husband, toddler and I stayed at the Grand Palladium from October 3-10 with a group of nine family members. This was our 7th all-inclusive trip, and 3rd visit to the Riviera Maya. This was also our 3rd stay at a Grand Palladium resort, with our other visits having been to Punta Cana and Jamaica. Our previous good experiences at... more

Everything was great, the staff was wonderful, very fast easy check-in and then they take you and the luggage to your room. Our room was large, open and very clean, big jetted bathtub, large walkin shower. There are the buffets plus 9 a la carte restaurants, we didn't get a chance to try them all in only 1 weeks time,... more

First a word of warning about my review - I am an AI virgin, so have little to compare my experience to, and may be more positive than some of you AI veterans. Also, note that because of my family of 5 (3 teens)and everyplace is expensive when multiplied by 5, we tend to visit awesome locations in clean but... more

My Husband and I were here for our anniversary in May – sorry for the delay getting my review in. RESORT: Huge. Prepare to walk. A LOT. We took the train as much as possible. ROOM: Spacious average room. HUGE Jacuzzi tub which was excellent. They closed our section due to Swine flu so after we checked in and unpacked... more

Be prepared to walk as the resort is huge...the staff are great, food is excellent. If you have small kids they have free loaner kids cars with a handle on the back for parents to push the kids instead of carrying them. Pools are nice and rooms are well laid out. We went for a family wedding and that was... more

this resort was AMAZING. From the minute we checked in, to the minute we checked out, nothing but goods things to say. The buffet was different every night, so your not stuck eating the same food. The staff i must say was the best part, they were extremely polite! from the waiters, to the reception staff, to the cleaning ladies,... more

I thought the resort, and the fact that it's really five resorts on one property, was very cool. The property itself is beautiful, and they maintain it very well. It's huge! Be prepared to walk a lot. Also, the fact that they did not clear out the entire jungle to situate the resort is very nice - feels like you... more