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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Tropical
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81%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
LovesTheSun1976 West Suffield, Connecticut
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Barcelo Maya Tropical
See the most recent reviews
West Suffield, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a family vacation with a 7 & 5 year old. Overall, we had a great trip! I could offer many recommendations, but the most important one is to pack plenty of sunscreen. Should you need to purchase a standard sized bottle down there, it will cost you $45! Also, buy your own blow up tubes at home and... More

Was this review helpful? Yes 2
Flemington, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I first want to start out by saying that the resort was absolutely beautiful. But the service was alot to be desired. Took atleast 30 minutes to stand in line to check in since they only had 2 people at the front desk at all times. Upon arrival we were changed from 3 different rooms, when we finally got into... More

Was this review helpful? Yes 2
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went down with my kids, and upgraded to the suite! It was the most beautiful hotel room I've ever stayed in. The bedroom side was as large as the living/dining room side, and both had an adjoining balcony with a hammock. I cannot put into words how incredible this room was, and the view was incredible. If you have... More

Was this review helpful? Yes 1
Kamloops, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just got back from taking our family of 10 to the Barcelo Mayo Tropical for 2 weeks. Our experience there was great. The grounds and pools were spectacular and the children's area kept our group with 4 children ranging from 7-11 years busy at all times. The food was good at both the buffet and a la carts. My... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest, We appreciate your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your family vacation as well of your kind recommendation to your friends, we are glad to know you liked the great variety of food we served in the Buffets, Snack Bars by the pool and the... More

Halifax, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been going to the Mayan Riviera for 5 years and have previously stayed at GBP and Palladium so we love huge resorts. Family of 4 - kids 10 and 13. Check in / out and Service We found everything to be efficient. Check in - room not ready but easy to do and came back at 3pm and... More

Was this review helpful? Yes 7
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your stay at Barcelo Maya Tropical, we are glad to know the Service of our staff was properly correct, on time, without big lines and most of all you were pleased with the Resort. We cannot thank you enough... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous week March 7-14. Travelled in a group 5 kids 9-14 plus 8 adults between 40 and 80. No complaints about front desk service, food, restaurants, beach, rooms, beds. No problem getting a chair by the beach - didn't sit by the pool very often - so can't comment. The family with a 14 & 12 year old (but not... More

Was this review helpful? Yes 3
Minneapolis, Minnesota
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for paradise than this is the place for you. The grounds at the Tropical are breathtaking and the beauty of the mile long white sand beach is like no other I’ve seen. Whether you are a beach bum, like hanging by the pools or have a passion for activities, there is something for everyone. Check in... More

Was this review helpful? Yes 5
Tulsa, Oklahoma
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Horrible experience and very rude front desk. The rooms were uncomfortable with hard beds, muggy no air conditioning only ceiling fan. The bathtub was extremely slick. Two people in my group of 22 fell and hit there heads on the bathtub wall. There were no wash cloths and several lights were out in the room. Also lack of electrical plugs.... More

Was this review helpful? Yes 5
Cranston, Rhode Island
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Be prepared for a 90 minute ride from the airport, but it's worth the ride because the property and beaches are absolutely pristine. The rooms are clean but don't expect an ocean-view from the balcony, as most are overlooking the grounds. The food at the a la carte restaurants are very good, but make your reservations upon arrival or you... More

Was this review helpful? Yes 4
Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just returned from a week at the Barcelo Tropical and had a fabulous time, with 50 students from our son's senior class and their families all enjoying the resort's amenities. Our rooms were clean and well appointed. Beds were somewhat hard - our younger son had the most comfortable bed on the couch. Fridge was restocked daily. Bring an... More

Was this review helpful? Yes 4

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Playa del(6)
  • Water park(6)
  • Steak house(5)
  • Lobby bar(3)
  • Pool area(3)
  • Great time(3)
  • Little bit(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Maya Tropical Beach
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico

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