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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Ranked #11 of 15 Hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
TiaraMermaid Edmonton, Canada
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1,843 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Ireland
1 review
1 of 5 stars Reviewed yesterday NEW

The food was terrible! I have never had worse food ! There are some things you should not skimp on on! Ice cream with no cream in it - chemical taste. Specialty restaurants were horrible. Desserts were just foul! I have been to other all inclusives in Mexico , I would never go back to this place- was not that... More 

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Edmonton, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel Sept 20th for one week with a friend of mine. I have stayed at this resort 5 times. Our room was in the Veracruz building and it was on the 3rd floor close to the end of the building nearer the pools, etc. The room was spacious and the mini bar was stocked with beer/pop/juice... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had very loud neighbours. Called and complained about it everyday but nothing was done for us. Our room had no drinking water three days. The plane on the way down made us rent tablets to watch a movie and did not provide a meal on a six hour flight. On the flight home the televisions did not work do... More 

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort is absolutely beautiful, and the trip exceeded my expectations. I generally travel on cruises, but just wanted a quick beach trip to reboot before the end of the year. The grounds are very well kept, and the service was excellent. I visited the spa twice, and definitely recommend it. It is beautiful, the services were great, and it's... More 

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to the tropical on Dec 4 - Dec 11. We travelled with our 3 kids, aged 3, 5, and 6. Grandma and uncle also came. Our flight was delayed and we were 2 hours late for arrival, when we got off the plane a man was patiently waiting with a sign up for us. They had a shuttle... More 

Was this review helpful? Yes 4
Flesherton, Canada
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a lovely week. Great pools and grounds. The beach was nice, and because we were there during a quiet week it was very quiet. We enjoyed the SCUBA facilities and my 10 year old and 12 year old got certified. Excellent SCUBA staff - great with the kids. Good food - lots of selection - we all over... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel is ok. Too far from airport. A la carte - steak, Italian - were the best. French - not impressed at all. Major complain - drilling every single day around major pool. Half of the areas around the pool are caution taped off for updates. Why can't it be done before the season starts. Few more days left -... More 

Was this review helpful? Yes 1
Calgary, Canada
4 reviews 4 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great family vacation with our 4yr old and 1yr, plus our extended family (aunts, uncles, and nephews - 1yr, 2yr, 4yr olds). In summary; - the kids loved the pools and splashparks - the staff were excellent with the kids (genuinely friendly and helpful, especially at the restaurants) - the food was excellent, especially the Mexican theme... More 

Was this review helpful? Yes 3
Montreal, Canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Food: PROS:The buffet has a large varieties dishes. Any breakfast and dinner has tons to pick up. Everyday you could find new dishes. If you don't try everything at the first few days, you will eat a new dish every day. Things to try absolutly: Pico de gallo (a kind of mexican salad very refreshing. Try it with a good... More 

Was this review helpful? Yes 5
Regina, Sk
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a wonderful one week's stay at the Barceló Maya Tropical. Had a great time and will definitely return soon! For our family with adult children, cleanliness, good food, and good service rate high on our wish list. Barceló Maya Tropical did not disappoint. The entire resort is clean and well maintained--that includes the buildings, guest rooms,... More 

Was this review helpful? Yes 6
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear GMS98, Many thanks for your review regarding your past stay at Barcelo Maya Tropical; we do appreciate your comments, since they help us to constantly improve. Thank you very much for your kind comments regarding Rossana Cordova, on the topic of WIFI you can be assured we keep working on it. We look forward to hosting you again in... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Playa del(6)
  • Water park(6)
  • Steak house(5)
  • Little bit(3)
  • Great time(3)
  • Pool area(3)
  • Lobby bar(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
Number of rooms: 479
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Spa Hotel in Puerto Aventuras

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