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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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81%
Ranked #8 of 15 Hotels in Puerto Aventuras
Certificate of Excellence 2014
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1,757 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
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English first
New Jersey
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed her for 7 days at the end of August with my family, including 2 teens. The grounds are beautiful and well kept. We booked connecting rooms, but they gave us adjoining instead. We switched rooms the next day, with the help of a wonderful front desk assistant Saleem?. Both rooms were spacious, and each had some minor issues( broken... More

Was this review helpful? Yes 4
Bangor, Pennsylvania
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

What can I say? I want to go back! My first trip to a Barceló Resort was in Punta Cana where we stay at the Palace Deluxe. My experience was there was great that we booked another trip at a Barceló Resort but this time in Mexico Riviera Maya. Our first impression as we pulled in was WOW! Gorgeous grounds... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jocelyne C, We really appreciate your review, since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your holidays. We are glad to know you liked the resort as we accommodate many guests each day and we strive to make their stay a satisfying one. We look forward to hosting you... More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Every time we go to Mexico we usually stay at Barcelo Maya Tropical , this trip was from 07.07. till 07.16 .2014 and once again we had a wonderful time. Noticed lots of improvements compare with the last year, its nice to know that management actually cares and pays attention what tourist writes in the feedback questionnaire. Beach was clean... More

Was this review helpful? Yes 3
Kent Cliffs, New York, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have just returned from the best vacation , Barceló Maya Resort and it is amazing. We loved it all, the people, the culture, the heat, the beach, the food,etc!!! Dont think about it just do it!

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Reiner V We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Once again thank you for having chose Barcelo Maya Tropical for your recent stay and really hope to have your preference for your next holidays. We would be honor to... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I returned on Thursday (9/4/14) from a great 5 night stay. I can honestly say the resort exceeded our expectations. Check in day was a bit rough. We had little sleep the night before and arrived about 1 hour prior to check-in. The desk personnel quickly and efficiently checked us in and gave us our wrist bands... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Woodcal2 We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation as well of your kind recommendation to your friends, the main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving,... More

Maryland Heights, Missouri
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found the place very beautiful. The buffets were always decent and had something fro everyone. Good Mexican food station every day with something different. Plenty of beach. This hotel has 4 resorts so you can go to any of the beaches. There were 2 different swim up bars to go to. Really nice pool. Entertainment was a little overdone.... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Gary H, We appreciate your time sharing your experience on Trip Advisor. Barcelo Maya Tropical is committed to providing our guests with the highest quality of services and facilities. We really appreciate your nice description of the Resort. Once again thank you very much for your kind comments, we would be grateful to have another opportunity to host you.... More

Long Island, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good value for the money. The resort is beautiful. Nice and clean grounds, facilities and beach. It is a large place and grouped with the other Barcelo facilities, but a very convenient shuttle runs between the resorts. Food was above average, top shelf liquors, Corona on tap. Nearly every staff member bent over backwards to serve with a smile. This... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear twinsmom21787, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Thank you very much for the score you gave us. We have now different English TV channels. We look forward to welcome you back. Warmest Regards La Gerencia Barcelo Maya Tropical... More

Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at Barcelo Maya Tropical three times and each time our stay was very good. It has been a few years since we were last there, but each time we stayed we were never disapointed. The grounds are beautiful. The rooms are average, but for us we really only slept there. The rest of the time we were... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear CarolinaBeachdad, We really appreciate you have chosen Barcelo Maya Tropical for your past holidays! We thank you for being our repetitive guest. The main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving, since we want you to return home totally satisfied and with the desire to visit... More

New York City, New York
Contributor
20 reviews 20 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I didn't think I could review this place because it was so far back and before my Tripadvisor days but I see people reviewing places from some time ago. I am going by memory so if the Hotel has changed in the last few years, then so be it. I visited this place for my birthday back in March 2011.... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jasmine R, We would like to thank you for choosing Barcelo Maya Tropical for your 2011 vacation. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. We would like the... More

Pickering, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and friends traveled to Mexico for my Daughters wedding. It was February 9 - 16, 2014. The weather was phenomenol, 29 c everyday. The grounds at this complex of about 5 resorts in the Barcelo family were manicured. The rooms were great, the food was too good. The a la carte restaurants were great The pools were fantastic... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear BobbyD65, We really appreciate you have chosen Barcelo Maya Tropical for your family wedding celebration! The main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving, since we want you to return home totally satisfied and with the desire to visit us again. We would be happy to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Playa del(6)
  • Water park(6)
  • Steak house(5)
  • Lobby bar(3)
  • Great time(3)
  • Little bit(3)
  • Pool area(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Puerto Aventuras #7 On the Beach Hotel in Puerto Aventuras #7 Spa Hotel in Puerto Aventuras #7 Top resorts Hotel in Puerto Aventuras #9 Romantic Hotel in Puerto Aventuras
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Number of rooms
479

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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