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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Tropical
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81%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
LevV Cheshire, Connecticut
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1,585 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cheshire, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our 5th visit to Riviera Maya; we previously have stayed at Iberostar Tucan, Iberostar Paraiso Lindo (twice), and Rio Palace. Iberostar Lindo was our most recent stay, so they were our baseline. Check-in: Quick. Our room was not ready when we arrived (2:15 PM), but we wandered the property for half an hour until our room was ready... More

Was this review helpful? Yes
Nova Scotia
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Well first off, I will tell you this was our seventh trip to Mexico but first to this property. I will start with the pros: Resort grounds were beautiful. Very large resort with beautiful pools and property. The beach was great! It can be hit or miss with beaches in Mexico, this one was fantastic. The a la cartes were... More

Was this review helpful? Yes 4
Ontario's Near North, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Resort is amazing! The property itself is huge and we did not have to wait in line at all for check-in. The welcome drink that was delivered to us while completing all the paperwork was a nice touch as was the slippers and robes waiting in our room. There is 4 or 5 lobbies on site. Kids loved resort and... More

Was this review helpful? Yes 1
Providence, Rhode Island
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Too bad really. Been coming back to Barcelo for a few years with several families. I'm here again right now. The once family friendly resort is now a high school spring break drunkfest. Hundreds of high school children taking over pools and bars, drinking out of control. Drug use, puking, disrespectful. Zero supervision, zero interest from management to control it.... More

Was this review helpful? Yes 6
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this holiday fairly last minute and were excited as we hadn't visited Mexico before. The flight was easy. Didn't feel like ten and a half hours as the new Dreamliner is much more spacious. The transfer seemed to take forever though and we were last to be dropped off but the rep was really great and helpful and... More

Was this review helpful? Yes 1
North Battleford, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to Barcelo Maya, but it came highly recommended by family and friends so we had pretty high hopes for our spring vacation. Check-in went well, just a bit of a wait. We were a group of three adults (my husband, his sister and myself), so we were a bit disappointed to find that we were... More

Was this review helpful? Yes 2
Kelowna, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

"Management" (my lovely wife) declared that she was to be pampered this year so we went to the Barceló Colonial for the second time, after calculating that the College "Spring Break" would be over. Things do not always go as planned as high schools now have a "Spring Break"...go figure! We started in a Jr. Suite near the beach, but... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mr Glenn, First of all thank you for addressing to myself your review!!! We really appreciate you are sharing your kind comments on trip advisor regarding the past stay, and very glad to have Michelle Rebollar and Aldo Trejo as members of our Front Desk Staff, thank you for mentioning them. Please be assured that the issues you have... More

Winnipeg, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently returned from our son's wedding which was held at the Barceló. The wedding ceremony was held in a beautiful location (the far end of the beach) and despite a few minor issues was enjoyed by all 40 people who attended. The resort itself was very nice, staff very accommodating and is in a nice location. The food and... More

Was this review helpful? Yes 7
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jeff, We are deeply grateful for having choosing Barcelo Maya Tropical as wedding destination for your son, we are glad to know you all enjoyed this special event on the gorgeous beach, the hotel has beautiful locations for this events and we would have wished to make it perfect for your family, on the other hand we are concerned... More

Appleton, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this resort was excellent! From the courtesy of the staff, cleanliness of the room and all hotel areas, beautiful tropical jungle setting to the variety of the food. Great place to stay for couples or families! My husband and I are in our late 40's and wanted a get away where we could hang out on the beach,... More

Was this review helpful? Yes 4
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mrs. Amy, We would like to thank you for the detail explanation of Barcelo Maya Colonial & Tropical you have written, we also have a towel place at the Activities Center next to the Tropical Pool Bar, indeed at the Grills we kindly ask our guest to wear sandals for their own safety as we don’t want you to... More

Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was not sure if I would like an all inclusive, but it was great! My boys ages 10 and 12 had lots to do. They loved to play pool, ping pong, large chess game and to hang out at the pools and beach. Also you can snorkle for an hour without charge and the snorkeling was very good. We... More

Was this review helpful? Yes 4
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Guest, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was great, thank you for giving us the opportunity to host your family vacation, we are always looking after our guest... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Playa del(6)
  • Water park(6)
  • Steak house(5)
  • Pool area(3)
  • Lobby bar(3)
  • Great time(3)
  • Little bit(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Romantic Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Maya Tropical Beach
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico

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