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Barcelo Maya Tropical

Certificate of Excellence
4.0 of 5
Hotel website
Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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1 room 1 guest
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2,266 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Have stayed at Barcelo Riv. Maya 14 times in 6 years. Have never been disappointed. Beach- spectacular, snorkeling right off of beach! Barcleo's staff is exceptional- so friendly and accomidating. Multiple restaurants to choose from, great shopping right on the property. The landscaping is so captivatingly beautiful! Find myself dreaming daily of returning Jan. 2016! ! !

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San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Palace from August 22-26th with my husband and a group of friends. We came to this pool at the Tropical everyday because we liked it the best. Drinks at the swim up bar did take forever, if you wanted premium alcohol, since it wasn't kept on the shelf. We did get pretty rowdy and loud at this... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second time going to the Barcelo resorts on Riviera Maya and we were not disappointed. The resort is on par with Palladium, Iberostar and Melia, unless you go to the De Luxe section and that one is, as the name said, a deluxe version (my friend met Messi there once). The food is very good for an... More 

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Radstock, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Huge complex of four hotels .... Overall we had a good time. Positives: Weather was hot; Staff are very friendly; Air conditioned room (Barcelo Premium); Good selection of food; Plenty of sun beds; Huge entertainment complex; Good variety of evening shops, bowling and a la carte restaurants; Very large pools; Lovely beach; Plenty of marine life easily accessible; Negatives All... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This is my first time to this hotel and I am very impressed! Though I'm staying in the hotel next door, I make the trek to Maya Tropical to visit the beautiful cigar salon. Diego Chaparro was the name of my bartender, and his level of service was incredible. He really made this experience great! Thanks Diego!

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited the Barceló Maya Tropical the week of August 1st-August 8th with my boyfriend. First off, this place was amazing! After visiting, I wouldn't recommend for anyone who is wanting any type of romanticism involved in their vacation. It is VERY family oriented. Children everywhere. If this bothers you, this is not the place to go! The grounds were... More 

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Delta, Canada
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I have some back to various sections of the Barceló Mayan Riviera complex over the years. We love the place, the experience, and of course the wonderful ocean front location. We believe the Tropical is the best part of the five section complex here. We have stayed at Barceló Tropical 3 times, The Barceló Maya Beach once, and the Barceló... More 

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East Grinstead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Generally, could not fault this hotel. Very comfortable accommodation with so many eateries from which to choose, including many international a la carte restaurants. The staff are all so friendly and very helpful. Lovely facilities, including spacious pools, gym, shopping, and many entertainment options. Need to be patient at check-in and check-out. This process needs to be made quicker.

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 2
New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We returned a week ago from a 7 night trip to this property. I was a little apprehensive after seeing a number of negative reviews. However, I was pleasantly surprised by the Tropical resort, its restaurants, cleanliness, and impeccable service. The ocean was gorgeous and not filled with seaweed. The rooms were a little tired, but I know the Beach... More 

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San Antonio, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In July, our family of 12 stayed at week at the Barcelo Tropical for our annual vacation. We range in age from 2-47 years. We were in four different rooms and each of us felt that we had wonderful views and that the rooms were spacious enough to accommodate us. (The beds are very uncomfortable) The hotel is very pretty... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Very good(14)
  • Water park(6)
  • Specialty restaurant(5)
  • Playa del(5)
  • Steak house(4)
  • Pool area(3)
  • Lobby bar(3)
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2,767 photos of this hotel

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