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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Ranked #8 of 15 hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Stephanie S Bobcaygeon, Canada
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1,738 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
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English first
Bobcaygeon, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My bf and I attended this resort for a wedding back in 2013. January was a tad cold ocean wise, but totally expected it, being pacific side. Rooms were nice and clean, but remember to lock up your stuff!! Not sure who was going from room to room taking things, but as nice as the staff was, you can't be... More

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Kirkwood, Missouri
2 reviews
1 of 5 stars Reviewed 1 week ago

Vacation time 8/7 - 8/11/14 This was a family vacation that was planned for at least 5 months in advance. I was traveling with my 2 children (11 & 12), my mother (76), my sister and her 2 children (twin 15 yr olds). We chose this resort because we had stayed here the summer before, we loved it so much... More

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Oakville, Canada
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We have not been to an all inclusive resort for some time. We prefer a few nights her and there and enjoying local restaurants and attractions so this was a big change for us. After a busy few weeks we just needed to be in one place to unwind and turn the mind off for a few days. The Barceló... More

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Buffalo, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very pleasant stay here. The beach was absolutely beautiful! It was everything you could ask for on a Caribbean beach. The buffet was really excellent, I wasn't a huge fan of the sit down restaurants. The tours desk was fairly priced and we booked several nice tours through them. Our room was strangely upgraded to a family... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jenn S, We really appreciate the opportunity to host you at Barceló Maya Tropical. Thank you for the time taken to write your kind comments regarding your past stay. We will work to improve every day. We look forward to hosting you again in the future. Warmest Regards to Buffalo, estado de Nueva York. Barceló Maya Tropical gteoperaciones.tropical@barcelomaya.com * More

lizanell
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our group was large, 4 ha seniors, their parents, one college age sister and two young teen sisters. Security was well executed, especially inside the complex. They watch those seeking excitement and keep them in check. Different properties caster to different groups and we enjoyed moving between the 5 properties and taking advantage of all the amenities. Loved just sitting... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear lizanell, We would like to thank you for choosing Barceló Maya Tropical to expend this family vacation. Feedback from our guests, both past and present, helps us improve our services and achieve our main goal, which is complete customer satisfaction. We thank you very much your comments and we will work to improve every day. We look forward to... More

Pinner
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in July and it was our second time in Mexico. Reading some of the other reviews I really believe they were staying in a different hotel ! The hotel complex is large however it stretches along the coast on one of the best beaches I have ever visited. Pure white sand, crystal clear water and masses of... More

Was this review helpful? Yes 4
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Bolton_bu... We would like to thank you for choosing Barceló Maya Tropical to expend this holiday, we really appreciate your visit and the time taken to write your impression about your stay, your finest words regarding the services and restaurants. Our main goal is to fulfill the expectations of every single guest we have the pleasure of serving, since... More

Liverpool, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and my boyfriend went to the Barceló Maya Tropical, for two weeks, as a present for my 18th birthday, given to me by my mother (yes I am extremely lucky). I have to say, I had the best experience of my life there. TRANSPORT - We flew with Thomson, premium, and the transport was also arranged by them. When... More

Was this review helpful? Yes 7
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear lucy d. We would like to thank you for choosing Barceló Maya Tropical to expend this holiday. We cannot thank you enough for your kind comments, our main goal is to fulfill the expectations of every single guest we have the pleasure of serving, since we want them to return home totally satisfied and with the desire to visit... More

Westchester, New York, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful resort with wonderful pool activities (water polo, volleyball etc.) for my girls. Service was not what I had expected. Be prepared to wait for everything from, dinner reservations, drinks and water activities (jet ski, power sailing). Also, was not aware of receiving four dinner tickets to be used for restaurant dining. All other nights are for the buffet. We... More

Was this review helpful? Yes 4
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Carolyn B. First of all thank you for the time you have taken to share your experience on trip advisor as you know a hotel is defined by the quality of service it provides to its guests. Since our success is measured by how our guests evaluate our services and facilities, we want you know that your comments and... More

New York City, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have been going to this hotel for many years but this visit could be our last. Good: The grounds are beautiful and well kept - very clean, filled with iguanas, birds, etc. The check-in process was quick and we were on the way to our room. The room was also clean upon arrival with everything in stock in the... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Rogi D, Barcelo Maya Tropical is lucky to have you as a guest, we deeply thank your loyalty to Barcelo Hotels & Resorts, your finest words regarding gardens is always much appreciated. A hotel is defined by the quality of service it provides to its guests. Since our success is measured by how our guests evaluate our services and... More

Clarington, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our 2nd trip to this resort. The Tropical is more centralized and closer to the good snorkeling area. There are 5 resorts within the complex, the Tropical & Colonial are the most centralized ones. The Snorkeling is fabulous right off the beach. There are so many reefs and fish. Take your own snorkeling gear. The resort rents it... More

Was this review helpful? Yes 5
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Melkremp, Thank you for choosing Barceló Maya Tropical to expend this holiday. Is lucky to have you as a guest, your finest words regarding our Staff, beach, buffets, food, linens, etc. are always much appreciated. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Playa del(6)
  • Water park(6)
  • Steak house(5)
  • Little bit(3)
  • Great time(3)
  • Lobby bar(3)
  • Pool area(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Puerto Aventuras #7 On the Beach Hotel in Puerto Aventuras #7 Spa Hotel in Puerto Aventuras #7 Top resorts Hotel in Puerto Aventuras #8 Romantic Hotel in Puerto Aventuras
Hotel Class
Number of rooms
479

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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