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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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81%
Ranked #8 of 15 hotels in Puerto Aventuras
Certificate of Excellence 2014
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1,696 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
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English first
1 review
3 of 5 stars Reviewed 2 days ago NEW

My wife and I just stayed at Barcelo Tropical. We enjoyed our stay, but there were major things that took away from our beautiful stay. In this case, I will start with the bad. The bed was truly terrible. Very hard, we asked for a pad to make the bed softer. They put that on it, and it felt like... More

Was this review helpful? Yes 2
ok
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Xmas 2013 was wonderful. This a great resort as well as a great value. The room was absolutely fine but we were rarely in it. The basketball, beach volleyball, ping pong, water polo, mini golf, snorkeling kept our 15 yr old engaged for an entire week. We just booked again for the week of Christmas 2014 today and our son... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear dsdph, Barcelo Maya Tropical is lucky to have your family as our repetitive guests, we deeply thank your loyalty to Barcelo Hotels & Resorts, your finest words regarding our Service and Facilities are always much appreciated. Once again thank you very much; we look forward to see you! La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More

Canton, Georgia
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here at the Tropical June 30 - July 4. This place is enormous as it expands several different resorts which you can go to. Depending on where you stay and the type of wristband you have will determine your full access though. The staff is absolutely awesome. The buffets are great and have all types... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Nate C, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation as well of your kind recommendation, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service... More

Maine
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I took my daughter for graduation. Let me start out with the not so good. The nightlife is not that great. If you like to be in bed by 10:30 then it's perfect, or if you are over 18 you can go to the disco, which we did not, since my daughter is 17. The entertainment at... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear justamainer, We would like to thank you for choosing Barcelo Maya Tropical to expend your family trip, we are glad to know you liked the service and facilities, we thank you for your comments since these will help us to improve every day. We really appreciate your visit and the time taken to write your impression about your stay;... More

New Westminster, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Barceló Maya Tropical from July 6 - 13. This is our second visit to this resort and they did not disappoint. Upon arrival we were greeted by Yessica who was so nice and helpful. We had sent a request for room location etc. and were granted all that we asked. We knew this would be a... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Ms Kathy P, We are very grateful to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your trip as well of your kind recommendation to your friends and family. We accommodate many guests each day and we strive to make their stay a satisfying one as... More

North Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the last 2 weeks of June at the Tropical. It was our third time to this resort but not in the heat and humidity of early summer. Pools and oceans kept us cool. One of the best beaches on the Mayan Riviera....coral and turtles on the northern half for snorkelling, pure white sand on the south for playing... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear StillAqua, We would like to thank you for choosing Barcelo Maya Tropical to expend your holidays. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We look forward to host you. Best Regards to Canada, La... More

Fishers, Indiana
Top Contributor
56 reviews 56 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We had been to Cancun before and decided to give the Riviera Maya a try. We booked the Tropical through Barcelo's website for an online President's Day 35% off sale for our stay in July. It definitely pays to be on Barceló's email list as they offer booking specials quite regularly. We used USA Transfers (cheaper than Barceló's transport option)... More

Was this review helpful? Yes 6
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Buttered Toast, We would like to thank you for choosing Barcelo Maya Tropical to expend your family trip, we are glad to know you liked the pool, gardens, restaurants and rest of facilities. We really appreciate your visit and the time taken to write your impression about your stay, Barceló Maya Beach Resort is committed to providing our guests... More

Waxa
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our trip to the Barcelo was July 9-13, 2014. My MAIN reason for booking this particular resort was the possibility of good shore snorkeling. I was not disappointed... I read review after review of resorts in Mexico and the Barcelo kept coming up, so we booked there. I'm not exactly sure what type of snorkeling you might be looking for,... More

Was this review helpful? Yes 4
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear mjfromwaxtes, We really appreciate your recommendations regarding great shore snorkeling at Barceló Maya Tropical. Thank you very much for sharing your experience swimming next to a turtle or seeing different types of fish, your scores and recommendations are truly appreciated. We look forward to host you in the future. Warmest Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More

Sugar Land, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the property and beach were great. Nice swimming pools and great area for kids. Upon arrival (930 pm) we were told that the hotel had moved us to another property. After traveling since 130 PM that was not what we wanted to hear. The person behind the desk first told us that we had made a mistake and been... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear mstrkp, We really appreciate your visit and the time taken to write your impression about your stay, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities, we will work on Front Desk Department to avoid any wrong impression, we want you to know that Barceló Maya Colonial and Barceló Maya Tropical belongs... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I was there last May for a wedding and had absolutely zero complaints. The resort was beautiful, staff was friendly and helpful, food was great and facilities were clean. It was 7 days of heaven and I would go back in a heartbeat. I never had trouble finding a chair on the beach or by the pool. The tennis court... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear planetkarim, We really appreciate your words regarding Barceló Maya Tropical. Thank you very much for sharing your experience, your scores and recommendations. We look forward to host you. Please do not hesitate to contact us any time before you coming back as we are committed to providing our guests with the highest quality services and facilities. Sincerely La Gerencia... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Water park(6)
  • Playa del(6)
  • Steak house(5)
  • Great time(3)
  • Little bit(3)
  • Lobby bar(3)
  • Pool area(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Puerto Aventuras #7 On the Beach Hotel in Puerto Aventuras #7 Top resorts Hotel in Puerto Aventuras #8 Romantic Hotel in Puerto Aventuras
Hotel Class
Number of rooms
420

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