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Barcelo Maya Tropical

Certificate of Excellence
4.0 of 5
Hotel website
Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Tropical
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Ranked #8 of 16 Hotels in Puerto Aventuras
Certificate of Excellence
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2,173 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (423)
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4 of 5 stars Reviewed 2 days ago NEW via mobile

Our first trip to Mexico. We have all good memories. The resort grounds are immense and very well laid out.The food was very good. Great selection for the children. The pool system kept the kids very happy. The kids club was perfect for our four-year-old and seven-year-old.they couldn't wait to get into the club each day.The kids club staff was... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 2 days ago NEW via mobile

Awesome suggestion by close friend who is a regular. First couple we met were there on their 8th visit. Alfredo our breakfast and lunch server is the best. Everyone you come in contact with has a smile on their face and is there to serve. Great vacation destination and we plan to return and hope to become regulars ourself. Need... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Spent ten days here in May and was blown away. Top quality hotel with the best food and service. On arrival we were welcomed with friendly service and a cocktail which was appreciated after an hours drive from the airport. We then went straight to our room and settled in, a slight musty smell as we walked in but as... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my family's second time to Barceló Maya in Puerto Aventuras (June 2010 & June 2015). On both trips we stayed in the Tropical because we like to proximity to what the hotel has to offer (pools, beach, restaurants, theatre, etc.). We returned this time because of the great deal we received back in November 2014 (Black Friday Sale).... More 

Was this review helpful? Yes 4
Denver, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

short review, I could have not been happier with my choice in this hotel, Vacationing with two 4 year olds one 2 year old and a 10 year old, this is was the perfect choice for us, stayed 7 nights, Hotel was very clean, housekeeping very good, food was okay, (ate mostly at the buffet) beach was beautiful, water park... More 

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Seagraves, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first all inclusive resort experience and first trip to Riviera Maya. It was better than we ever dreamed of! Room very nice, buffet food very good. Only con was resort credits are a joke. You have to spend a lot of money to be able to cash in on their credits. Never used any of them. We... More 

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Montclair NJ
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just came back from a week long stay at Barcelo Tropical. Overall we very much enjoyed ourselves! A few things to be aware of - don't bother with the restaurants - the food is not better and it's a lot of fuss for nothing. My sister-in-law did have some water come under her room door (granted there was a tropical... More 

Was this review helpful? Yes 1
Huntsville, Texas
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Tropical Beach and had a very good experience. Pros: beautiful facilities and grounds. Well maintained. Abundant seating at pools and on beaches. Service was good. Some language barrier but not too much. Eager to help and friendly. Good choice for travelers of all ages. Food very good at specialty restaurants. Lots of entertainment choices available. Room was... More 

Was this review helpful? Yes 3
Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful vacation at the Barcelo Maya Tropical Resort! I felt like royalty as soon as we arrived. We were greeted by Carlos, the reception manager who was so helpful and answered all our questions about the resort. The food was wonderful and plentiful. And the pool areas and beaches were gorgeous! The rooms are spacious and the... More 

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Plymouth, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as I read that the beach had calmer waters for snorkelling which was true. Upon entering the hotel you are greeted with a very friendly welcome and a cocktail while we where checking in, a great way to start your holiday. Our room was ready, which had good views across the pools and out to sea. The... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(14)
  • Water park(6)
  • Specialty restaurant(5)
  • Playa del(5)
  • Steak house(4)
  • Pool area(3)
  • Lobby bar(3)
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2,584 photos of this hotel

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