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All 15 Puerto Aventuras hotels

Barcelo Maya Tropical

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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81%
Ranked #8 of 15 hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Jenn S Buffalo, New York
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1,728 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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English first
Buffalo, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very pleasant stay here. The beach was absolutely beautiful! It was everything you could ask for on a Caribbean beach. The buffet was really excellent, I wasn't a huge fan of the sit down restaurants. The tours desk was fairly priced and we booked several nice tours through them. Our room was strangely upgraded to a family... More

Was this review helpful? Yes 2
lizanell
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our group was large, 4 ha seniors, their parents, one college age sister and two young teen sisters. Security was well executed, especially inside the complex. They watch those seeking excitement and keep them in check. Different properties caster to different groups and we enjoyed moving between the 5 properties and taking advantage of all the amenities. Loved just sitting... More

Was this review helpful? Yes 2
Pinner
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in July and it was our second time in Mexico. Reading some of the other reviews I really believe they were staying in a different hotel ! The hotel complex is large however it stretches along the coast on one of the best beaches I have ever visited. Pure white sand, crystal clear water and masses of... More

Was this review helpful? Yes 3
Liverpool, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I and my boyfriend went to the Barceló Maya Tropical, for two weeks, as a present for my 18th birthday, given to me by my mother (yes I am extremely lucky). I have to say, I had the best experience of my life there. TRANSPORT - We flew with Thomson, premium, and the transport was also arranged by them. When... More

Was this review helpful? Yes 5
Westchester, New York, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful resort with wonderful pool activities (water polo, volleyball etc.) for my girls. Service was not what I had expected. Be prepared to wait for everything from, dinner reservations, drinks and water activities (jet ski, power sailing). Also, was not aware of receiving four dinner tickets to be used for restaurant dining. All other nights are for the buffet. We... More

Was this review helpful? Yes 4
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Carolyn B. First of all thank you for the time you have taken to share your experience on trip advisor as you know a hotel is defined by the quality of service it provides to its guests. Since our success is measured by how our guests evaluate our services and facilities, we want you know that your comments and... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been going to this hotel for many years but this visit could be our last. Good: The grounds are beautiful and well kept - very clean, filled with iguanas, birds, etc. The check-in process was quick and we were on the way to our room. The room was also clean upon arrival with everything in stock in the... More

Was this review helpful? Yes 2
Clarington, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd trip to this resort. The Tropical is more centralized and closer to the good snorkeling area. There are 5 resorts within the complex, the Tropical & Colonial are the most centralized ones. The Snorkeling is fabulous right off the beach. There are so many reefs and fish. Take your own snorkeling gear. The resort rents it... More

Was this review helpful? Yes 5
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Melkremp, Thank you for choosing Barceló Maya Tropical to expend this holiday. Is lucky to have you as a guest, your finest words regarding our Staff, beach, buffets, food, linens, etc. are always much appreciated. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing... More

Boston, Massachusetts
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 5 nights 7-28- 8-2 and I booked private transfers directly through hotel (be prepared for at least 45 minute drive to resort.) We had checked in and our room had awful smell to it , Called front desk twice they sent the housekeeping. Still not satisfied we were all gagging from musty odor I walked to front... More

Was this review helpful? Yes 1
New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family spent a week at the Barceló Maya Tropical in June-July, 2014. Overall, the resort is very clean, very pretty, nice pool and beaches, and the staff was very nice. For some reason, all of the resorts we have been to in Mexico have an annoying, time consuming check-in process and this resort was no different. It to at... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear NJFam4, Barceló Maya Tropical is lucky to have you as a guest, thank you for your finest words regarding our Staff and beach. We will work on food, beverages, restaurants, entertainment, issues to improve them. Once again thank you for your preference, we hope you will allow us the opportunity to serve your future lodging needs, as we would... More

Alexandria, Virginia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I just returned last week from a 6 day long vacation at Barcelo Maya and I would like to say thank you to all staff for a relaxing and super enjoyable time. The servers at the restaurants and bars are all super kind and humble which is one thing we will greatly miss. It was our first... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Water park(6)
  • Playa del(6)
  • Steak house(5)
  • Pool area(3)
  • Great time(3)
  • Little bit(3)
  • Lobby bar(3)

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Tropical 3.5*
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Puerto Aventuras #7 On the Beach Hotel in Puerto Aventuras #7 Top resorts Hotel in Puerto Aventuras #7 Spa Hotel in Puerto Aventuras #7 Romantic Hotel in Puerto Aventuras
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Number of rooms
479

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