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Barcelo Maya Tropical

Certificate of Excellence
Hotel website
Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Tropical
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Ranked #9 of 15 Hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Cyndi M Manhattan Beach, California, United States
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2,037 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manhattan Beach, California, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This place is nice. You really don't feel like you're in Mexico... which is bad and good, depending on what you like. My room was really good, but my cousin's room was damp (like some of the reviews have stated). Mine was cool, and I could control the temperature. She could not get her room cool. The food is definitely... More 

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Somerville, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the Tropical, in 2013. Fantastic, rooms are clean, staff is friendly food and drink were good. We even tipped the landscaping crew.Took a picture with the resident Iguana, which the owner's took around. Weather was PERFECT. Went back in 2014.

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London, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just came back from the beautiful Barcelo Maya Tropical Resort and it was fabulous!!! There was lots to do for the kids but what they loved best was snorkeling every day and seeing the sea turtles. The food was great and Diana our pool waitress went above and beyond to ensure that we always had a cold drink and... More 

Was this review helpful? Yes 1
Prince George, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just got back from the Barceló Tropical, and overall we had a wonderful trip. We stayed at this resort about eight years ago, shortly after it was completed. The main areas of the Tropical part of the resort are still very nice, but are definitely starting to show some age. While the restaurants are very good and the pool... More 

Was this review helpful? Yes 2
Stittsville
Contributor
18 reviews 18 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Travelled with my sister. We have been to Barcelo Bavaro Beach in Punta Cana and thought we'd try out the Barcelo in Mexico. It's about an hour drive from the airport. We arrived in the evening and our room smelled damp and the sheets and pillowcases were also damp. We made the best of it that night until we could... More 

Was this review helpful? Yes 1
Charlotte NC
Contributor
20 reviews 20 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

2nd stay at the Barcelo. First visit was in 2012 with my son and a group high school seniors. This year was with my daughter and 62 parents and senior high school students. The resort does a wonderful job at maintaining the beach and grounds all around the property. The check in process is extremely slow, so be patient. The... More 

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North Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Spent 7 days in glorious sunshine. The hotel has been updated since we were there last year with a shopping mall that includes added restaurants, bowling alley and free wifi from 10-12 each day. Although this was the end of Spring Break time, and the hotel had some crowded areas, it was never hard to find chairs on beach, access... More 

Was this review helpful? Yes 1
Pine City, Minnesota
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved every minute of our entire stay! Perfect place to relax and not have to worry about a single thing. You can participate in activities or just relax on the beach. All the meals are taken care of, the buffet is good and the specialty restaurants are great. I'll definitely go back!

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Having a wonderful time at the Barcelo Tropical. Very family friendly place with great staff. Hugo Castanedo deserves a special thanks as he took care of all of us every morning for breakfast. All in all, great times!

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Columbia, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The service was outstanding. Ricardo Alonso was the best head waiter. They took great care of us. The people here delivered. Hands down barcelo is best! We've been to sandos and grand palladium and barcelo has the best property. The pools, beach, activities for kids. Barcelo is hands down the best!

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(16)
  • Specialty restaurant(7)
  • Water park(6)
  • Playa del(6)
  • Steak house(5)
  • Great time(3)
  • Little bit(3)
  • Lobby bar(3)
  • Pool area(3)
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