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Barcelo Maya Tropical

Certificate of Excellence
4.0 of 5
Hotel website
Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Tropical
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2,220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
Date | Rating
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  • All months
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  • Mar-May only
    (693)
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horsham,west sussex
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed today NEW

the hotel is very clean,the staff are very friendly and work hard.the grounds are kept in tip top condition.the buffet is amazing so much choice.the themed restaurants are very good.there was always plenty of sun beds and plenty to do.only a few of us from the UK at the resort and we did feel slightly overlooked but did not spoilt... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Another great family vacation at the Barceló resort with twenty two family members that we brought back from last year. Barceló updated that resort since last year and everything was excellent. Service and the food was great with a lot to do on each resort.

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Olathe, Kansas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just returned from a one-week stay at the Barcelo Maya Tropical during the last week of July. We took our three adult children and their spouses, plus two grandchildren ages 4-1/2 years and 21 months. We had a great time. I had read many reviews before our trip, and several mentioned how large the resort is. That didn’t really... More 

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Chelmsford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We traveled with two teenage girls and stayed in the tropical section of the Barcelo, check in was easy, rooms were fine, not really what i would class as five star but certainly clean and adequate, that is probably the only negative thing i can say about this resort, virtually everything else was Outstanding. One of the best things about... More 

Was this review helpful? Yes 2
Glenside, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just got back from 6 nights at this resort and can't talk enough about the fantastic time we had there. Everyone on property was friendly and helpful. I can't say enough about the food which was excellent, we did not have one bad meal there and recommend the Japanese & Italian restaurants in the Maya Mall. The beach is... More 

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New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Originally we were booked for the Colonial side but were put into the tropical because the bed choices we wanted were not available, which wasn't a problem since they're right next to each other. I enjoyed the food, the beach was very nice, plenty to explore plus the deck on the water was nice to snorkel with plenty of fish,... More 

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Collingwood, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in Barcelona Tropical during last Christmas. Hotel staff were awesome, room was always cleaned and fridge stocked up. Buffet was great every day. The Christmas spread was awesome. We loved it and thank you for a great time. We are planning to be back very soon.

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear pathfinder8646, Greetings from Barcelo Maya Tropical, we appreciate your comments and hope to see you soon. Barcelo Maya Beach Resort has been refurbished, we know for sure you'll enjoy very much your next visit. Warmest Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

Lake Forest, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I spent a lot of time planning our trip and reading all of the reviews of where we were going and what we would be doing. My family of four just got back from a week long vacation. This is our second trip to a Barcelo resort, the first was in Los Cabos, which was amazing. This resort fell short... More 

Was this review helpful? Yes 1
Queens, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just got back from the Barceló Maya Tropical a week ago and are very happy with our stay there. Tip for traveling to Mexico Before I get into the specifics of the hotel, let me just warn you to be careful at the airport upon your arrival in Mexico. We were approached by someone who we thought was taking... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We've just got back from 2 weeks from staying at barcelo tropical, we had a great time the 4 of us, it's a big hotel , the buffet was great always lots of choice and staff in there very friendly! We did a few a la carte restaurants, Capri (Italian) needs some work doing, it's very cramped and very rushed,... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(14)
  • Water park(6)
  • Specialty restaurant(5)
  • Playa del(5)
  • Steak house(4)
  • Pool area(3)
  • Lobby bar(3)
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2,709 photos of this hotel

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Hotel & grounds (505)
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