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Barcelo Maya Colonial

3.5 of 5 Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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Certificate of Excellence 2014
Barcelo Maya Colonial
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Barcelo Maya Colonial
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2,190 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

We are still in the resort while writing this review. We decided to come here because we saw so many good reviews about this resort. But this is definitely not what we expected. The place is deserted, like a ghost town although (they claim) they are 90% full. Everything is perfectly manicured to the point that it looks completely artificial.... More 

Was this review helpful? Yes 4
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Since above scales are not reflecting my real feelings here are my ratings: Overall rating - 4+ - Very good Hotel Staff - 4.5 - Very helpful and polite Hotel facilities, condition - 4.5 - Outside is well maintained and clean Room cleanliness' - 3.5 - not entirely maids issue - includes appliances, walls, ceiling Room comfort - 3.0 -... More 

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed 4 days ago NEW

I liked the Colonial, however I found these items lacking......The maid did not clean the room thoroughly ( the same piece of leftover paper remained on the floor for several days ( I was curious and wanted to see how long it would remain there,several days later it was picked up), tables and countertops were not wiped clean either. The... More 

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Was this review helpful? Yes
Ottawa, Canada
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm late with my review... My husband and two teen daughters travelled to Barcelò Maya Colonial during March break 2014. I've been to several AIs in the past, including 4 on the Mayan Riviera, this one beats them all! We upgraded to be nearer the pools and ocean, we were glad we did. Our location was perfect, it was easy... More 

Was this review helpful? Yes 5
Edmonton, AB, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this resort 9 times and have always enjoyed our selfs except the last time.. Found then customer service lacking. 1st timers would go and get what they wanted. We don't ask for much but if another room is available we would. Think we could get it.Tried to move our room closer to the beach and we... More 

Was this review helpful? Yes 1
Montreal, Canada
15 reviews 15 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Huge resort made out of: Barcelo Maya Beach 624 rooms- completly renovated this year nice bar and ambiance , predominantley latio ( central , south etc) Barcelo Maya Caribe -not much to say pretty standard Barcelo Maya Tropical- not much to say pretty standard barcelo property Barcelo Maya Colonial- where all then action is after the disco closes , everyone... More 

Was this review helpful? Yes 3
Top Contributor
66 reviews 66 reviews
48 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We just spent a week at this beautiful resort. we got a large and bright room on the third floor of the Juanato building. There is a large balcony overlooking a dense garden. The room is well equiped with a comfortable king size bed, LED TV, fridge (replenished everyday with water, beer, soft drinks), safety box. The ceramic floor is... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

You get a lot for your money at this resort. Staff is very attentive, bartenders are extremely generous. Food was the best i have ever had at an all-inclusive. specialty restaurants were included and were excellent. Only negative thing we could say is wi-fi should be free everywhere in the resort. Other than that we loved it!

Review collected in partnership with this hotel

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

snorkel right from the beach. admire iguamas,dolphins,birds, turtles, sting rays and lots of fish. great from kind (we had 4, 1,2,3 and 4years old). Buffet is excellent (never tried anything else but the buffet) and the coffee is perfect. Kiddie pool was a hit with the kids and so were the dolphins. The beach is fantastic and the ocean water... More 

Was this review helpful? Yes 2
Swift Current
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband, I and our two kids stayed here November 26 for a week. The resort was beautiful, well maintained and the rooms were decent, although nothing fancy. We payed extra for the premium room. Wasn't much different from the other rooms other than the fact wi-fi was included. I will mention that only one person can use it at... More 

Was this review helpful? Yes 7
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest; We appreciate your preference in visiting us and taking the time for sharing your experience. With your review and for guests like you that is why our resort remains one of the most appreciated hotels in the Riviera Maya. (Barcelo Maya Colonial) Sorry to read that you have not been entirely satisfactory stay with us, we will pass... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Steak house(6)
  • Playa del(6)
  • Seafood restaurant(5)
  • Dinner reservations(3)

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Colonial 3.5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#6 Romantic Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#9 Family Hotel in Puerto Aventuras

3,096 photos of this hotel

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Pool/beach area (827)
Dining (186)
Room/suite (165)
Hotel & grounds (506)
Family/play areas (40)
View from room (95)
Business center/function rooms (3)
Bathroom (20)
Videos (1)
Other (918)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (129)
Beach (16)
Junior Suite Deluxe Ocean View Club Premium (35)
Kiddy Pool (8)
Olympic Pool (7)
Pool (26)
Restaurants and Bars (54)
The Hotel (45)

Management photos: Courtesy of the property manager

All management photos (16)
Pool/beach area (6)
Room/suite (2)
Hotel & grounds (1)
Other (7)
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