We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Maya Colonial

Certificate of Excellence
Hotel website
Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Special Offer
Up to 30% discount
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Barcelo Maya Colonial
Professional photos View all
Browse nearby
Barcelo Maya Colonial
Write a Review

2,586 reviews from our community

Traveler rating
    1,364
    787
    240
    118
    77
See reviews for
930
927
32
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2586)
  • Mar-May only
    (825)
  • Jun-Aug only
    (526)
  • Sep-Nov only
    (435)
  • Dec-Feb only
    (800)
All months
Rockaway, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here Sept 2013 and couldn't have been happier! Everything met and exceeded our expectations from the property ground, food and friendly service. It seemed like everywhere we went we were met with smiles. The resort is large but grounds are so nice the walking was enjoyable and who can't use a little exercise! Rooms were large and nicely... More 

Was this review helpful? Yes
Moline, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My group had a great time. We had been there before, staying at the Beach/Caribe, so we stayed at the Colonial/Tropical because it was the nicer one when we were there 3 years ago but since we were last there the Beach/Caribe side was completely updated and all the properties were considered the same level. Our room was closer to... More 

Was this review helpful? Yes 2
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thanks for your time sharing your comments on this network for other visitor to read. We apologize for all the inconvenients that you may had during your stay. Hopefully you give us a second chance in the near future. We work har every day to improve our services. Best regards The Management More 

oregon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family of 5 spend 5 nights at this hotel during March spring break. Overall we have good time. The hotel is very clean, the staff are very nice, food variety is very good, white sand at beach is the best I have ever seen. We enjoy the pools and swim-up bars the most... I could go on with many... More 

Was this review helpful? Yes 2
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thanks for your time sharing your comments on this network for other visitor to read. We apologize for all the inconvenients that you may had during your stay. Hopefully you give us a second chance in the near future. We work har every day to improve our services. Best regards The Management More 

North Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Read below for the nice things about this resort. The most glaring embarrassment about this place is the tiny dolphin pool right by the ocean (so close but so far for them). Most will be saddened by looking at these magnificent creatures in this likely overheated pool which looks about 1/4 size of the human pool nearby. Really Barcello? Do... More 

Was this review helpful? Yes 3
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thanks for your time sharing your comments on this network for other visitor to read. We apologize for all the inconvenients that you may had during your stay. Hopefully you give us a second chance in the near future. We work har every day to improve our services. Best regards The Management More 

Toronto, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Returned for 2nd holiday in 3 years to the Barceló Colonial. Proximity of pool running parallel and directly beside beach gives the best of both in one location. Although quite a large hotel, the feel is of a more intimate resort due to the lovely landscaped property with trees separating the various parts... Colonial/Tropical/Beach etc Tip - ability to book... More 

Was this review helpful? Yes 2
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We really appreciate the time you have taken to post your review here on TripAdvisor. We are very pleased to read that you had an amazing time enjoying our resort and that we fulfilled your expectations all the way of your stay. It would be a great honor to welcome you back at Barceló Maya Colonial. Kind regards, More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited this resort end of sept 2014. It was great weather since it was off season there was less staff serving drinks but bars we're easily accessible. Food and staff were very friendly. Wifi was a bit expensive and spotty only worked in certain areas of resort.

Was this review helpful? Yes
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We really appreciate the time you have taken to post your review here on TripAdvisor. We are very pleased to read that you had an amazing time enjoying our resort and that we fulfilled your expectations all the way of your stay. It would be a great honor to welcome you back at Barceló Maya Colonial. Kind regards,... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Impressive cleanliness of the places. Very pleasant environment. The site is extremely maintained well by several discrete people. Everyone was pleasant and user-friendly. Food and the drinks were copious and it good.

Review collected in partnership with this hotel

Was this review helpful? Yes
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We really appreciate the time you have taken to post your review here on TripAdvisor. We are very pleased to read that you had an amazing time enjoying our resort and that we fulfilled your expectations all the way of your stay. It would be a great honor to welcome you back at Barceló Maya Colonial. Kind regards,... More 

Somerville, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second trip, 2014 to the Barceló in Riviera Maya, Mexico. Weather was perfect, food, and drink great, even took a picture with Coco the resident monkey which the owner's took around the pool area. We even tipped the landscaping crew who kept the grounds spotless. The first trip was 2013 to the Tropical. WE ARE GOING BACK.

Was this review helpful? Yes
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We really appreciate the time you have taken to post your review here on TripAdvisor. We are very pleased to read that you had an amazing time enjoying our resort and that we fulfilled your expectations all the way of your stay. It would be a great honor to welcome you back at Barceló Maya Colonial. Kind regards, More 

Urbandale, Iowa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We booked in November and requested rooms by each other as we were traveling with another family. We were in totally different buildings. Also, shower whined and I mean whined when you used it. The sink faucet leaked. The power went off when I used the blow dryer in the morning. The fridge did not work. We asked for extra... More 

Was this review helpful? Yes 1
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thanks for your time sharing your comments on this network for other visitor to read. We apologize for all the inconvenients that you may had during your stay. Hopefully you give us a second chance in the near future. We work har every day to improve our services. Best regards The Management More 

york
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Barcelo is four resorts in one on a white sandy beach about 20 minutes south of Playa del Carmen. We stayed at the Colonial part of the resort. The staff could not have been nicer. The women were all dressed in tight little skirts and looked fabulous. Everyone was pleasant and friendly. The food and drinks were plentiful and... More 

Was this review helpful? Yes
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We really appreciate the time you have taken to post your review here on TripAdvisor. We are very pleased to read that you had an amazing time enjoying our resort and that we fulfilled your expectations all the way of your stay. It would be a great honor to welcome you back at Barceló Maya Colonial. Kind regards, More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Playa del(6)
  • Steak house(5)
  • Seafood restaurant(5)
  • Dinner reservations(3)
Questions? Get answers from hotel staff and past guests. Ask a question

3,328 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2992)
Viewed
Pool/beach area (887)
Viewed
Family/play areas (47)
Viewed
Hotel & grounds (550)
Viewed
Dining (203)
Viewed
View from room (97)
Viewed
Room/suite (173)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (28)
Viewed
4:58
Videos (1)
Viewed
Other (1003)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (320)
Viewed
Amenities (129)
Viewed
Beach (16)
Viewed
Junior Suite Deluxe Ocean View Club Premium (35)
Viewed
Kiddy Pool (8)
Viewed
Olympic Pool (7)
Viewed
Pool (26)
Viewed
Restaurants and Bars (54)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Pool/beach area (6)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question