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Barcelo Maya Colonial

3.5 of 5 Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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Certificate of Excellence 2014
Barcelo Maya Colonial
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Barcelo Maya Colonial
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2,067 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this complex of hotels 4 times over a span of 8 years. First two visits were at the Beach, last two times with our children were at the Colonial. Love it! Great place for children of all ages. So much to do and see just at the resort. Really don't have to leave the property! Best... More

Was this review helpful? Yes 1
Jupiter, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What started as a potential downer with a transportation miscue from the airport was handled quickly and adeptly by Manager Hzel Ayestarain so as to get things back on a positive track. When we arrived, although still several hours before check-in time, we were warmly welcomed and given the run of the hotel until our room was ready. Quite the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Lascassas, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was wonderful, hotel is beautiful, food was excellent. Friendly staff. We had a small issue when we checked in - we had booked a suite but they had us in a double room. Issue was resolved quickly and we were given correct room. Dolphin swim was great. Scuba diving was pretty good - water was a little rough. Enjoyed... More

Review collected in partnership with this hotel

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I just returned from our honeymoon in Mexico. We stayed at the Barcelo Colonial/ Tropical resort. It was a beautiful breathtaking resort. With that being said after just a few sort days on the resort we both did feel very unwelcome. Bar service was by far the worst, especially at the swim up bar on the colonial... More

Was this review helpful? Yes 3
Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have visited this complex many times. We actually call it our Mexico home. It is so pleasant to see old friends and make new friends with the staff. They are always happy to see us. All the hotels in the compound are beautiful. We have only stayed at the Palace since it has opened but look forward to staying... More

Review collected in partnership with this hotel

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BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guests, thank you for sharing your comments. its so good to know that you feeled comfortable. we hope to see you soon. best regards the management More

Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoy very much!! Family and friends with kids! Nice place for everybody!! We would like to go back as soon as possible!!!!! You feel there save and secure and with a lot of funny things to do!!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, thank you for your positvie comments. we are very happy that you had had a great time here with us. we hope to see you soon. best regards Jennifer Bolduan More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We went at the end of the season , so much of the resort was under repair and to be expected. We always stay at Tropical but they moved us to the Colonial. This was just as awesome. The staff is always friendly and wonderful. We love the many activities and we were thrilled to see that Steven was still... More

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BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

dear guest, thank you for sharing you experience with us. we are happy to had you here the third time and hope to see you soon. best regards the management More

Alberta, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are many times repeat guests at this resort. We have always had an excellent vacation. From the moment you arrive The lobby is always impressive no matter what time of year. Bellhops are always smiling and helpful. You are greeted at the Front Desk with courteous staff, polite and very helpful in any way possible. Yssel is an excellent... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

dear guest, thank you for your positive comments. its so good to know that you feel comfortable every time when you are here with us. we will share the comments with our team. we hope to see you soon. best regards the management More

Pennsylvania
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son recently visited...and is a return customer. I contacted Andrea Gonzalez prior to them leaving to with some questions and requests and she was very accommodating. It was an outstanding trip with a great room....and special surprises each night in the room. They report the food was great.....as well as the shows. Thanks again to Andrea Gonzales for insuring... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

dear guest, thank you for sharing your coments. we are very happy to know about your vacations with us. we hope to see you soon. best regards the management More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We visited the resort for a friend's 30th birthday, and everything wad great!!! Lots of activities and shopping right on the resort!!! We will definitely visit the resort again! Family-friendly, great food, great drinks!!!!!

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, thank you so much for you comments. Its good to know that you had a great time with us to celebrate your 30th birthday. We hope to see you soon! best regards the management More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Playa del(6)
  • Steak house(6)
  • Seafood restaurant(5)
  • Dinner reservations(3)

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Colonial 3.5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico

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Amenities (129)
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Beach (16)
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Junior Suite Deluxe Ocean View Club Premium (35)
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Olympic Pool (7)
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Pool (26)
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