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All 15 Puerto Aventuras hotels

Barcelo Maya Colonial

3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Colonial
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82%
Certificate of Excellence 2013
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1,820 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
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English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I will try to give a detailed review so heads up from now. Overall, it was a fantastic stay and the hotel pays a lot of attention to detail such as an electronic board in front of the theatre which displays which show is on that night, what time, what time the disco opens, etc. American brands of food used... More

Was this review helpful? Yes 1
st louis
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I needed a week to unwind and relax with my hubby and this place was fantastic. We stayed April 9th - 16th and had a room in the Guanajuato block which was well located to the beach and pool. This resort is huge and you will do lots of walking - this was great for me but I have seen... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I like the brand. This location is the largest resort I have ever stayed at… its very big. Good food and value for a sometimes quiet garden view room away from the theater. This time maid service wasn’t great most days our room didn’t get cleaned until late in the day or the made would show up when we were... More

Was this review helpful? Yes 1
Dartmouth, Nova Scotia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at two other resorts on the Mayan Riviera in previous years. We just stayed at a week at the Barcelo Mayan Colonial - and it is our new favorite. Rooms - The rooms are not large but are well appointed. The mini bar & snacks were replenished every day. The bed was great. The room was nice... More

Was this review helpful? Yes 1
Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Another perfect vacation at the Barcelo Maya. Our family of four including 2 boys aged 6 & 4 stayed in the Colonial section although the Tropical and Colonial are simply mirror images of eachother so it doesn't matter. We payed extra for the Club Premium room this trip which I am not sure I would do again. The room was... More

Was this review helpful? Yes 1
Brighton, Michigan
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were there from April 11-April 18 and had an absolutely incredible time! My oldest daughter is a senior in high school and we went there to celebrate spring break with her and many of her classmates. In fact, there were over 120 high schoolers, their families, and extended family and friends. Just in our group, there were 9 which... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Director General at Barcelo Maya Colonial, responded to this review

Dear Chrissy C. We truly appreciate your comments and your understanding. This is a family hotel and not exclusively for spring break, so we appreciate people like you choose our hotel to interact with adolescents who are in a safe place. We understand they are young so we maintain strict supervision to avoid problems with other guests. The resort is... More

Spruce Grove, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

April 9-16 My wife and I had a wonderful trip to Barcelo Colonial . Access to the nearby resorts was great.Lots to see and do.Food was great. More selection at the Colonial Buffet ( meats- chicken,beef and pork ) is needed. Overall no complaints about the food and service. Staff took good care of us. I enjoyed the beach and... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Director General at Barcelo Maya Colonial, responded to this review

Dear Peter V: First of all receive our greetings, feedback from our guest is essential to improve our services and achieve our goal to fulfill your expectations. We are pleased that You enjoyed our resort with all our variety of cuisines, beautiful beach, awsome Shows and entertainment, big pools and more and of course our new padel courts that is... More

Charlo, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Very nice and clean resort. Unfortunately most of the staff were not very friendly or helpfull (even after much tipping, repeatly). Since this is an important feature for our family, we were a little disapointed. The food was excellent! Great variety. A lot of fresh fruits and salads.

Was this review helpful? Yes
BMAYATROPICAL-GS, Director General at Barcelo Maya Colonial, responded to this review

Dear Michelle D: First of all receive our greetings, feedback from our guest is essential to improve our services and achieve our goal to fulfill your expectations. regarding your comments, We regret the bad impression you had the staff, we strive every day to provide the best service to all our customers and are attended equally. We are pleased that... More

1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My girlfriend and I have travelled to five different all inclusive resorts in the Mayan Riviera. 4 of the 5 priced lower than Barceló Maya Colonial. We have had nothing to complain about at any of the other places we visited. I always said," give me sun, sand, food and drink and if I complain after that I have too... More

Was this review helpful? Yes 9
BMAYATROPICAL-GS, Director General at Barcelo Maya Colonial, responded to this review

Dear Colin F: First of all receive our greetings, feedback from our guest is essential to improve our services and achieve our goal to fulfill your expectations. We appreciate your feedback and so friendly way to see the problems that you had. Our main goal is to exceed the expectations of our guests and as you have understood in a... More

Barrie, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Was not expecting 250 high school students coming in every few days, was really worried they were going to get alcohol poisoning or someone was going to get hurt, or be sick in the many pools. People seemed very miserable that worked there, tried to tip, didn't matter when we two older ladies went to the bar, had to wait... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Director General at Barcelo Maya Colonial, responded to this review

Dear 442 Judy: First of all receive our greetings, feedback from our guest is essential to improve our services and achieve our goal to fulfill your expectations. This hotel is not particularly for spring break, teens all who visit us are accompanied by their parents or elderly relatives, however, are young you have another way to have fun, we increase... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Playa del(6)
  • Steak house(6)
  • Seafood restaurant(5)
  • Dinner reservations(3)
  • Not sure(3)

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Puerto Aventuras
#7 Romantic Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Maya Colonial 3.5*
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Maya Colonial Hotel
Barcelo Puerto Aventuras
Barcelo Maya Colonial Beach
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico

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