We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Puerto Aventuras hotels

Barcelo Maya Colonial

3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Hotel amenities
Save Saved
You added Barcelo Maya Colonial to your Saves list
Barcelo Maya Colonial
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #9 of 15 hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
2Travelers45 Salt Lake City, Utah
  • Reviews (1,920)
  • Photos (2,879)
  • Amenities
  • Room tips (303)
  • Location
  • More
Write a Review

1,920 people have reviewed this hotel

Traveler rating
    939
    620
    197
    99
    65
See reviews for
750
684
13
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were at the resort from July 5th through July 11th. Our group was 8 people including 6 first time travelers to the area and 2 seasoned travelers to the area. 2 - 40 year old, 2 - 30 year old, 2 - 20 year old, and 2 - teenagers. We upgraded our rooms to Club Premium, and this was... More

Was this review helpful? Yes 1
Atlanta, GA
Contributor
17 reviews 17 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Second time at Barcelo Riviera Maya. Stayed at the Palace 3 years ago (our little girl Menley was still free at the time). Saved some $ by staying at the Colonial, but was definitely not disappointed. I can go on and on about how nice the resort was, but with this review I will just reiterate what I posted on... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial & Tropical staff involved in your entire satisfaction. We are sure you will enjoy the new surprising services that Barceló Hotels is preparing for you! We are sure the next time you visit us, all your family will have a new adventure to tell!!... More

Pasadena, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This hotel is truly a beauty....looks like post card. The colonial is the best one to stay at if you have younger children since they have the children's water park located on the colonial side. The beach is beautiful; some pay money to go on special snorkeling trips, but the hotel's beach has great snorkeling and beautiful fish to look... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, It is a pleasure for Barcelo Maya Colonial Hotel to review your kindly comments with the staff involved in your entire satisfaction. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Thank you very much for visiting this paradise and we hope to see you again in a near future.... More

great White North
Contributor
17 reviews 17 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited this hotel for the second time this past March. The quality of the food and cleanliness of the property are good features that keep this place popular. It is a good choice for families. While it is unlikely that I would return again to this property it is only because I would like to see other hotels rather... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial - Tropical staff involved in your entire satisfaction. We look forward to welcome you back soon. Best regards! More

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

After two consecutive years going to Bavaro Beach in Dominican Republic I decided to keep using Barceló as a vacation destination, but this time my family choose Riviera Maya. We tried Palace Deluxe but it was booked for the time we could go and they offered Maya Colonial. We purchased a Club Premium upgrade and we were treated excellently. The... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial & Tropical staff involved in your entire satisfaction. We are sure you will enjoy the new surprising services that Barceló Hotels is preparing for you! We are sure the next time you visit us, all your family will have a new adventure to tell!!... More

Murrieta, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Barcelo is a great place to stay. The BEST BEACH 2nd only to Tulum. The pool was clean and my girls loved the hammocks. I recommend the premium upgrade as the rooms are MUCH nicer and you have more options to eat. Make your reservations as soon as you can for the resturants as they fill up fast. The food... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Barceló Maya Colonial really appreciate your kindly comments. Irene and Guillermo will be very happy to know you wrote your experience during your stay at this network. We will be happy to host you the next time! Once again thank you! Best regards, The Management More

Courtenay
Contributor
20 reviews 20 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at the Colonial, and I was again so impressed by the great location and beauty of the grounds. Landscaping and care of the outside areas of the hotel are truly first-rate. The pools and beach setting can't be beat. I found all of the staff to be really hard-working and pleasant. As previous reviews show,... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Best regards The Management More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from a 5 night/6 day stay at the Barcelo. First let me start by stating the positives of this resort. Beautiful grounds, great pool, amazing beach and amazing service by the hotel staff at all the restaurants/buffets and bars. Food was I thought better than most all inclusives I've been too. One thing to remember is that... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We hope to see you soon in our establishment and... More

Boulder, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

 We visited Barceló Maya May 15 to 22, 2014 for the 13th time… Two other couples went with us, both repeaters. They loved it as did we. We have stayed at other resorts in Mexico, Jamaica, and Bahamas. Usually for 10 days. During our stays at Barceló, we occasionally meet a guest who has been to several Cancun or Riveria... More

Was this review helpful? Yes 11
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial staff involved in your entire satisfaction. Thank you for taking the time to write a great review of your trip. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Best regards, The Management More

STEWARTSVILLE
Contributor
13 reviews 13 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

As with every trip that I plan, I went to Tripadvisor to read the reviews on this hotel to decide whether or not it was what we wanted. I will tell you right now, do not listen to the negative reviews! The only legitimate gripes would be those made about the guests during spring break, because the hotel, itself, is... More

Was this review helpful? Yes 6
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, It is a pleasure for Barcelo Maya Colonial Hotel to review your kindly comments with the staff involved in your entire satisfaction. Thank you very much for visiting this paradise and we hope to see you again in a near future. Best regards, The Management More

Owners: What's your side of the story?
If you own or manage Barcelo Maya Colonial, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Barcelo Maya Colonial? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Steak house(6)
  • Playa del(6)
  • Seafood restaurant(5)
  • Dinner reservations(3)

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Colonial 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Booking.com, Barcelo, Travelocity, Tingo, Despegar.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Barcelo Maya Colonial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico

2,879 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2544)
Viewed
Pool/beach area (745)
Viewed
Hotel & grounds (456)
Viewed
Dining (168)
Viewed
View from room (88)
Viewed
Room/suite (139)
Viewed
Bathroom (17)
Viewed
Family/play areas (36)
Viewed
4:58
Videos (1)
Viewed
Other (894)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (320)
Viewed
The Hotel (45)
Viewed
Restaurants and Bars (54)
Viewed
Pool (26)
Viewed
Junior Suite Deluxe Ocean View Club Premium (35)
Viewed
Beach (16)
Viewed
Amenities (129)
Viewed
Kiddy Pool (8)
Viewed
Olympic Pool (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (2)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Romantic Hotel in Puerto Aventuras #8 Top resorts Hotel in Puerto Aventuras #8 Family Hotel in Puerto Aventuras #8 On the Beach Hotel in Puerto Aventuras #9 Business Hotel in Puerto Aventuras
Hotel Class
Number of rooms
480

See which rooms travelers prefer