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Barcelo Maya Colonial

4.0 of 5 Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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Certificate of Excellence 2014
Barcelo Maya Colonial
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Barcelo Maya Colonial
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2,269 reviews from our community

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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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High Prairie, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My girlfriend and I went to Barcelo in April of 2014. I was pouting and angry about leaving, thats how much I enjoyed my stay.We wanted a week at the beach, and Barcelo provided. Beautiful white sand beaches. Beautiful theatre that put on a show every night (the bar keep Asuncion was a great guy). Drinks were excellant. The meals... More 

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Vancouver, British Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We just arrived from an amazing stay at the Barcelo Maya Colonial. I must say that I have stayed at a lot of all inclusive resorts with all sorts of star ratings and this one by far was the best! The resort: The resort is a typical hacienda style, just beautiful. The courtyard and water fountains really made you feel... More 

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Surrey, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family recently returned from a week at the Barceló Maya Colonial and I can't say enough good things about the resort. I have been to about 10 all inclusive resorts in Mexico and the Caribbean and this was both my husband and I's favorite. Our kids are one and two years old and they absolutely loved the children's waterpark... More 

Was this review helpful? Yes 5
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest : We appreciate all your comments about us for other visitors to read in this network. We are so glad to read that you enjoyed your stay at Barceló Maya Colonial as much a we did sharing a great time with you. Also we want to let you know that your opinion is very important for us and... More 

Surrey, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our overall experience with the Barceló was excellent, however on New Year;s Eve we had a huge problem. Not once (on arrival, during orientation or when making reservations for meals) were we told that a reservation was required, even for the buffet, on New Year's Eve. We were extremely upset when we were not allowed in to eat (there was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest : We appreciate all your comments about us for other visitors to read in this network. Also we want to let you know that your opinion is very important for us and helps us to improve our services and the complex in general. Please feel free to contact us the next time you plan to visit México. Best... More 

Nixa, Missouri
Top Contributor
305 reviews 305 reviews
44 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 7 days in January; weather was fantastic (a nice break from the 3F in Missouri!). There was a great selection of food in the buffets & snack bars for all meals; the servers were all very friendly. There were a few times that we ate at the peak time & service on drinks/refills was a little slow,... More 

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest : We appreciate all your comments about us for other visitors to read in this network. We are so glad to read that you enjoyed your stay at Barceló Maya Colonial as much a we did sharing a great time with you. Also we want to let you know that your opinion is very important for us and... More 

Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife an i stayed here for a week and we didn't want to leave everyone that we ran into was so great and friendly and help us out in any way. We stayed here to finish off out Scuba open water certs and the staff at teh Dressel Dive shop was outstanding and went truly out of their way... More 

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest : We appreciate all your comments about us for other visitors to read in this network. We are so glad to read that you enjoyed your stay at Barceló Maya Colonial as much a we did sharing a great time with you. Also we want to let you know that your opinion is very important for us and... More 

Youngstown, Ohio
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Colonial 1/16 – 1/23/15. We booked through Apple vacations, and paid $100 extra for an Apple direct private transfer. Drivers were polite and vehicles clean. We stayed in Guanajuato Room 6646, which is 3rd floor, but convenient to the elevators, and close to the new Maya Mall, so it had advantages. We were given 4 Ala Carte reservations for our... More 

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest : We appreciate all your comments about us for other visitors to read in this network. We are so glad to read that you had such a great time at Barceló Maya Colonial. Also we want to let you know that your opinion is very important for us and helps us to improve our services and the complex.... More 

London, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Jan 1-8th Resort was huge and very nice, lots to see, Buffet was very good. A la carte's were very busy but the food was very good. Housekeeping seemed understaffed. Beach was nice. Overall a very good vacation

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest : We appreciate all your comments about us for other visitors to read in this network. Also we want to let you know that your opinion is very important for us and helps us to improve our services and the complex. Please feel free to contact us the next time you plan to visit México. Best regards More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent our honeymoon here last week and to us it was great.We had the premimu package.The resort is huge and you have lots of things to do.The food was good at all the buffets we tried and the restaurants are very good also.If you ask me i'd say it's a great resort for family or groups cause it's lots... More 

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: We are so glad to read that you had such a great time with us while you were celebrating a very important moment in your life time. Fell free to contact us to assist you the next time you plan to come and visit México. Best regards. More 

Bismarck, North Dakota
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The beach was lovely and the snorkling excellent. The food was good both at the buffet and at the resturants that we tried. Were we struggled was communication. We could not order drinks or ask if foods had nuts in them due to language barrier. The pools closed early and the night time entertainment was over by 10-10:30 pm. We... More 

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thanks for sharing your experience in this network for other visitors to read. We want also to let you know that all your comments help us to improve our services and the complex in general. Best regards. More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Steak house(6)
  • Playa del(6)
  • Seafood restaurant(5)
  • Dinner reservations(3)

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#5 Romantic Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#7 Top resorts Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras

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