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All 15 Puerto Aventuras hotels

Barcelo Maya Colonial

3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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81%
Ranked #10 of 15 hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MrsBarrie
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1,937 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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English first
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My husband and I visited Barcelo Maya Colonial in Rivera Maya, Mexico in 2010 for our honeymoon vacation. What a fabulous trip and a gorgeous resort! WOW! It was so much more than I expected. Beautiful, tropical, luscious vegetation complete with it's own white sandy beach, multiple large pools with swim up bars, a beautiful lobby, nice rooms and what... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you very much for sharing the experience of your stay at our hotel in Tripadvisor network. Your recommendations have been analyzed with our Executive Chef. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We hope to see you soon in our establishment... may be for your anniversary? :)... More

1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Poor service. Noisy construction. Only 4 a la carte reservations per week in dinners. Wines are extra cost. Food is average. No room service included. Last year we stayed at the Iberostar paradise beach, cheaper and a lot better.... way better. We are at the reception waiting for another room in spite of asking for it since yesterday. They seem... More

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Reviewer
4 reviews 4 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have travelled extensively in the Caribbean, this was my first trip to Mexico, and I had reservations, but it really surpassed my expectations. The resort at Barcelo Maya Colonial was CLEAN and very well maintained. I judge everywhere, by the condition and cleanliness of the common areas and I was very surprised to find the resort so well kept!... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you very much for sharing the experience of your stay at our hotel in Tripadvisor network. We are pleased that we have met your expectations regarding our services. Your recommendations have been analyzed with our Executive Chef and the Food & Beverage Management; We are sure that the staff will be very pleased to welcome you again.... More

Edmonton, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I just returned from the Barceló Maya Colonial, and what an experience it was! He is well-travelled, but this was my first big trip, and it couldnt have been a nicer time. The lobby took my breath away, and the check-in guy was excellent. The room was standard, but we didn't spend a lot of time in... More

Was this review helpful? Yes
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial - Tropical staff involved in your entire satisfaction. We look forward to welcome you back soon. We are sure there is more of this beautiful paradise that you can enjoy! Best regards! The Management More

Chelsea, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First - I have been to Cancun and the Riviera Maya many times and this year marks my 30th year visiting Mexico. My 1st trip to the Barcelo Tropical was the week of June 1st 2013 and I recently stayed the week of June 15th 2014 at the Colonial. Last year was a "rain soaked" trip and we had very... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial staff involved in your entire satisfaction. Thank you for taking the time to write a great review of your trip. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Best regards, The Management More

Mercedes, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Barcelo Colonial room 6356... we had a great week...this place is very nice and the folks who work there are friendly and helpful.... we were right next to the construction and it didnt bother us at all....with the door closed to the patio you really could barely hear it....the place is immaculate and well maintained.... the... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial & Tropical staff involved in your entire satisfaction. We are sure you will enjoy the new surprising services that Barceló Hotels is preparing for you! We are sure the next time you visit us, all your family will have a new adventure to tell!!... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had 2 rooms. Rooms were clean and spacious. Great service from everyone. Had meals at: Santa Fe steakhouse, food is good. Waiter is really pushing you to buy the most expensive wine. Kyoto, japenese. You have to ask at the moment of your reservation to be seated around the japenese chef instead of a regular table. Food is good.... More

Was this review helpful? Yes 2
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial & Tropical staff involved in your entire satisfaction. We are sure you will enjoy the new surprising services that Barceló Hotels is preparing for you! We are sure the next time you visit us, all your family will have a new adventure to tell!!... More

Victoria, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The Barcelo maya beach colonial is an excellent resort. My husband and I enjoyed the many amenities offered including kayaking, catamarans, wind surfing, tennis and more. We thank Francisco for his help in teaching us to sail and to wind surf. He demonstrated excellent patience in teaching and was very helpful. The hotel staff was always helpful and friendly. Our... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, It is a pleasure for Barcelo Maya Colonial & Tropical Hotel to review your kindly comments with the staff involved in your entire satisfaction, we can assure you that Francisco, Joshua ant the rest of the staff will be very happy to host you again! Thank you very much for visiting this paradise and we hope to see... More

Melrose Park, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time staying at the Barcelo Maya Colonial and I loved it and will be back. Everyone was so nice and helpful. For those people complaining about the rooms or the food-all I have to say is you guys must be crazy. The beds were not hard at all, no humidity whatsoever-the A/C worked perfectly. The food... More

Was this review helpful? Yes 3
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you very much for sharing the experience of your stay at Barcelo Maya Colonial Hotel in Tripadvisor network. We are pleased that we have met your expectations regarding our services. It is great to know that all your family enjoyed their stay; also let us comment that Gustavo, Alfredo and the rest of the staff will be... More

Montreal, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ok if you travel with your family, it is a family property. This resort is HUGE , make sure you bring good shoes :) Rooms are spacious and clean, some noisier than others Hotel service is pretty standard Food is standard pretty much in all the resort besides the Palace Deuxe ( you have to pay 5$... More

Was this review helpful? Yes 1
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial staff involved in your entire satisfaction. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Best regards, The Management More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Pool bar(11)
  • Other resorts(8)
  • Great time(7)
  • Steak house(6)
  • Playa del(6)
  • Seafood restaurant(5)
  • Dinner reservations(3)

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Barcelo Maya Colonial 3.5*
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico

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Junior Suite Deluxe Ocean View Club Premium (35)
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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Puerto Aventuras #7 Romantic Hotel in Puerto Aventuras #9 Top resorts Hotel in Puerto Aventuras #9 On the Beach Hotel in Puerto Aventuras
Hotel Class
Number of rooms
480

Questions & Answers

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