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Barcelo Maya Colonial

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Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Colonial
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2,834 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (435)
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Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Here's some scoop about our experience at the Barcelo Colonial. We basicly loved it!! The water was somewhat rough with yellow flag out 5 days red flag 2days. That made for poor snorkeling conditions onsite. We did snorkel off the end of the pier and saw a large manta ray. We could see sargent/major fish and some silver fish if... More 

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mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you for your wonderful review and for taking the time to share your experience with us. We look forward to welcoming you back soon in this your second home! Kind regards. More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My new husband and I just got back from our honeymoon at Barcelo, colonial, and we had the best time! It was our first time in playa del carmen and we loved every minute of it. The hotel was huge! We walked it from end to end and it took us about 45 minutes. By staying at the colonial, we... More 

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Beverley, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We arrived for the final week of our honeymoon at this hotel to be greeted by friendly staff in a quite majestic lobby and treated to a glass of bubbly which was a pleasant welcome. We were taken swiftly to our room which was a good size and overlooked the well kept gardens. The air conditioning was whirring away which... More 

Was this review helpful? Yes 8
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We sincerely appreciate the time you have taken to write such a lovely review about your recent stay at Barcelo Maya Colonial. We are very pleased to read that you have enjoyed your stay with us and that you were also able to enjoy Dolphinarium. We would also like to apologize for the incident conserning housekeeping and we... More 

Edmonton, Alberta Cananda
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my 3rd time at the Barcelo Riviera Maya resort (stayed first in Tropical then Palace). Was a little disappointed with my Palace stay but this time...wow! Had the very best time here. If you like to do AI's and you like to "Trip Advisor" your resort, you'll know to take everything lightly and then make your own determination.... More 

Was this review helpful? Yes 2
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We do appreciate the time taken to post and share your impressions of your recent stay at Barcelo Maya Colonial. We hope to see you very soon in the near future! Kind regards. More 

Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I knew I would love it the minute I arrived. I have stayed at other hotels in the riviera maya and Barceló Colonial is by far my favorite. There are so many things going on inside the hotel, and my favorite part was that Dolphinaris was right there, no traveling outside needed! Beautiful beach and pools, amazing restaurants, outstanding service,... More 

Was this review helpful? Yes 1
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

We sincerely appreciate the time you have taken to write such a lovely review about your recent stay at Barcelo Maya Colonial. We are very pleased to read that you have enjoyed your stay and the activities. It would be a honor to host you again in the future, Best regards, http://www.tripadvisor.com.mx/ShowUserReviews-g153510-d586539-r273982106-Barcelo_Maya_Colonial-Puerto_Aventuras_Yucatan_Peninsula.html# More 

Strawberry, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful resort, excellent service, great food, nice beach and the rooms were very comfortable. Suggest you request room with a king size bed and large shower. Well worth the all inclusive price. I would suggest arrival time at mid day and leaving at late afternoon. We used Cancun Cab. A little pricey but you don't share with anyone else and... More 

Was this review helpful? Yes 2
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, On behalf of all the hotel staff, we would like to thank you for taking the time to send us your comments on your recent vacations. We are delighted to hear that you had a great vacation with us. It motivates us to continue improving our service in order to contribute to our guests´ happiness. We look forward... More 

Reading, Penssylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

We loved the resort. Will definitely come back next year! The staff was extremely friendly. The resort was just beautiful. We loved the swim up bar and variety of restaurants. Would definite my recommend the resort to others.

Review collected in partnership with this hotel

Was this review helpful? Yes
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you for your wonderful review and for taking the time to share your experience with us. We look forward to welcoming you back soon in this your second home! Kind regards. More 

Dardenne Prairie, Missouri
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family has been going to this resort for 10 years and still love it. Basics- The resort consists of 5 hotels all connected to a beautiful stretch of beach. The Colonial is smack-dab in the center allowing for easy movement between pools and poolside buffets. There are children pools at each hotel and the Barcy Club (short-term daycare) for... More 

Was this review helpful? Yes 7
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you for taking the time to write such a detailed review of your vacation experience at Barcelo Maya Colonial. We have taken your feedback to heart and have shared it with our team. We really appreciate your comments as it is very helpful in our effort to continuously strive for service excellence. We are glad to know... More 

Brighton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was an amazing resort! The staff were fabulous. The food was delicious. The drinks were perfect. The room was great! The Colonial is right in the middle of the 5 resorts and everything was just a short walk. Cannot say enough about how much we really loved our stay! Our plan is to return in the winter. This was... More 

Was this review helpful? Yes 3
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We are so excited to read all the good comments in relation to your recent stay at Barcelo Maya Colonial We work really hard to spoil our guests, as we know all the things you have to go through in order to take some time off. We are glad you chose us as your destination. Knowing you enjoyed... More 

Chickasha, Oklahoma
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This resort had something for everyone. Our group ranged from 2 to 66 and we all had a good time. Every outdoor activity was close by and easy to more from one to the other. Staff was always pleasant and helpful. Very clean facility. On-sight dolphin swim and scuba facility.

Was this review helpful? Yes 2
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review
Google Translation

Queremos agradecerle por haber tomado el tiempo de darnos su opinion sobre su reciente experiencia en nuestro hotel Barcelo Maya... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Pool bar(10)
  • Other resorts(8)
  • Great time(7)
  • Playa del(5)
  • Steak house(4)
  • Seafood restaurant(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,444 photos of this hotel

Traveler photos: See what travelers like you saw

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Family/play areas (52)
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Pool/beach area (914)
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Dining (208)
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Hotel & grounds (580)
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Business center/function rooms (3)
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View from room (97)
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Room/suite (185)
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Bathroom (30)
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4:58
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Amenities (129)
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Beach (16)
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Junior Suite Deluxe Ocean View Club Premium (35)
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Kiddy Pool (8)
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Olympic Pool (7)
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Pool (26)
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Restaurants and Bars (54)
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The Hotel (45)

Management photos: Courtesy of the property manager

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Pool/beach area (6)
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Room/suite (2)
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Hotel & grounds (1)
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Other (7)
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