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Barcelo Maya Colonial

Certificate of Excellence
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Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Colonial
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Barcelo Maya Colonial
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2,818 reviews from our community

Traveler rating
    1,520
    836
    257
    122
    83
See reviews for
1,029
997
39
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
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Brighton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was an amazing resort! The staff were fabulous. The food was delicious. The drinks were perfect. The room was great! The Colonial is right in the middle of the 5 resorts and everything was just a short walk. Cannot say enough about how much we really loved our stay! Our plan is to return in the winter. This was... More 

Was this review helpful? Yes 1
Chickasha, Oklahoma
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort had something for everyone. Our group ranged from 2 to 66 and we all had a good time. Every outdoor activity was close by and easy to more from one to the other. Staff was always pleasant and helpful. Very clean facility. On-sight dolphin swim and scuba facility.

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was our 2nd visit to the resort. However, just like our first visit we found the hotel, food and services to be excellent. We stayed in the block closest to the pool, and beach. During our week stay the staff were excellent through out. The hotel consists of 4 other hotels on site. They have updated the Maya Beach... More 

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Grapevine, Texas
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I just got back and thoroughly enjoyed our 5 night stay. We will definitely recommend this resort to anyone looking to visit the Riviera Maya! Food was extremely diverse and we enjoyed majority of it. The service was excellent, the pool bar service gets a little slower as they get busier on the weekends, but that's expected.... More 

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Windsor, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Best resort we have been to. We came from a resort that we usually go to, and the Barcelo blew it out of the water. Super clean, everything was in perfect working order including the air conditioning. Staff was very friendly. Upgraded to premier for top shelf booze and a beach/pool front room. I think this place would be great... More 

Was this review helpful? Yes 1
McLean, Virginia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Barcelo Maya Colonial for a friend's wedding. Normally I am not an "all-inclusive resort" kind of tourist, but I was pleasantly surprised at how much I enjoyed the experience. Th food, drinks and a lot of activities were included in the package. We tried snorkeling, sea kayaking and scuba diving. The food was not as authentic,... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Barceló Maya Colonial from May 12 to May 19 for either our 17th or 18th time. What a wonderful place to have as our "home away from home." The check-in staff was friendly and the process was easy. Our room was spotless and overlooked the swimming pool with a view of the ocean in the background.... More 

Was this review helpful? Yes 2
Danvers, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

An excellent vacation experience! We've stayed at this facility on multiple occasions, and each one has shown consistent quality of service, food, and amenities. A very friendly, relaxing environment!! The staff is very accommodating and friendly, the a-la-cart restaurants were exceptional and buffets offer a great variety with better than average quality. The beaches, pools, and grounds are very clean... More 

Was this review helpful? Yes 1
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We sincerely appreciate the time you have taken to write such a lovely review about your recent stay at Barcelo Maya Colonial. We are very pleased to read you have enjoyed your stay and that we have met your expectations. It would be a honor to host you again in the future, Best regards, More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family made this trip amazing. The resort is just average. The staff was great, they made the drinks a food taste better with there friendliness and good customer service. They had a lot of activities going on throughout the day, it was fun.

Was this review helpful? Yes 1
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We sincerely appreciate the time you have taken to write such a lovely review about your recent stay at Barcelo Maya Colonial. We are very pleased to read you have enjoyed your stay and that we have met your expectations. It would be a honor to host you again in the future, Best regards, More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Attentive staff and the rest is beautiful. Best beach, grounds, and pools in the Riviera Maya. Rooms are good, clean but could use a lift to bring it into 2010 forward!!!!! The resort is huge with the best pool and beach areas. you DO NOT have to wake up at 6:00-9:00 am to try and secure a chair here...... they... More 

Was this review helpful? Yes 4
mayacolonial, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We would like to thank you for the time invested in sharing your recent experiences at Barcelo Maya Colonial. We are very glad to know you have enjoyed our facilities and the warmth of our staff. Please, allow us to host you again in the near future. Best regards, More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Pool bar(10)
  • Other resorts(8)
  • Great time(7)
  • Playa del(5)
  • Steak house(4)
  • Seafood restaurant(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,437 photos of this hotel

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Family/play areas (52)
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Pool/beach area (914)
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Dining (208)
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Hotel & grounds (580)
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Business center/function rooms (3)
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View from room (97)
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Room/suite (185)
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Bathroom (30)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (129)
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Beach (16)
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Junior Suite Deluxe Ocean View Club Premium (35)
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Kiddy Pool (8)
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Olympic Pool (7)
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Pool (26)
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Restaurants and Bars (54)
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The Hotel (45)

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Pool/beach area (6)
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Room/suite (2)
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Hotel & grounds (1)
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Other (7)
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