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All 15 Puerto Aventuras hotels

Dreams Puerto Aventuras Resort & Spa All Inclusive

4.0 of 5 Resort (All-Inclusive)   |   Km 269.5 Carretera Chetumal Pto Juarez, Puerto Aventuras 77500, Mexico
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Ranked #5 of 15 hotels in Puerto Aventuras
A recent review
5 of 5 stars reviewed yesterday
ana r Virginia Beach, Virginia
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2,273 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (645)
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Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I wish I could remember the names of all the AMAZING staff that made our vacation unforgettable! The resort was always clean, food was delicious, especially the mexican restaurant ! they try really hard to keep the beach clean, the bar has a large variety of liquors, night shows are so much fun , We enjoyed the yoga, dance classes... More

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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had such an amazing 6 night stay at Dreams Puerto Aventuras. The vacation was perfect for the entire family, including 4 kids. I honestly don't have any criticisms of the entire resort. The beach and pool area were extremely easy to take advantage of. The water area near the beach is safe for younger kids, and all the kids... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 5 days ago NEW

I want to thank Juan who works in one of the restaurants who gave the best service in the world a costumer could get ever, i also want to thank the bartender elissio who worked in the bar, best service ever from them. they are always on a happy mode and gave you a smile youll never forget and became... More

Was this review helpful? Yes
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoyed every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need... More

Middleville, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful resort with the most friendly/helpful people working there! They went waaayyy above & beyond in making sure that we had a wonderful experience at Dreams. Our daughter got married on the ocean in their gazebo & it was fantastic! The location was picturesque, the food scrumptious & the service exceptional. We especially loved our wedding planner... More

Was this review helpful? Yes
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoyed every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need... More

Cannock, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was a holiday for our family to celebrate a 30th birthday, 60th birthday and a 40th wedding anniversary. Our son and his wife had used the dreams resort in the Dominican Republic. Finding this hotel really outstanding it followed Dreams Puerto Aventuras was chosen for our two week stay. The staff were very nice and courteous. Our room was... More

Was this review helpful? Yes 2
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, First of all we would like to thank you for taking the time to share your experience with us and once again for your preference. As professionals in the service industry we know that our guests feedback is the key to continue the process of improvement and reach a permanent high quality level in our services. Please,... More

Houston
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a very nice time there, we have 3 kids so we were a little cramped in the "family room" but didn't spend much time there so it worked out okay. The food was good, the rooms were clean and the service was great. We did notice everyday later in the afternoon that the pool area became very crowded... More

Was this review helpful? Yes 3
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had a good vacation with us and were able to enjoyed every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need... More

Norfolk, UK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We are truly amazed that our tour operator ever took on this hotel. It was noisy and not at all the luxury experience we had planned - so much so that we wanted to pack and return but stuck it out! The noise of constant music all day was added to by the incredibly loud guests who seemed to be... More

Was this review helpful? Yes 3
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us. We are extremely sorry to hear that our facilities and services did not meet with your full approval. All guest feedback, both positive and negative, allows us the opportunity to improve... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a real mixture of the very best and some not so good.The best thing by a mile are the staff,they were always very cheerful and helpful especially those in concierge.The girls in the Co Co Cafe,Domingo in the Barracuda Bar and all the room service staff that we to use a lot due to bad case of... More

Was this review helpful? Yes
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We really hope to welcome you again very soon. Kind Regards,... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I would have loved to write a positive review of this secluded Mexican resort, but on the last day of our stay ruined our whole trip. About 30 of my family members were there for a family reunion and we had a blast eating and drinking for free while lounging by the beautiful pools. Before leaving we rented jet skis... More

Was this review helpful? Yes 3
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, First of all we would like to thank you for taking the time and share your experience with us. We truly apologize for any inconvenience you may encountered during your stay. Please, keep in mind that we do not promote any motorized water activity, these services are provided by external people and as a hotel we do... More

Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

For those of you who are used to colossal all inclusives---this is not one of them! A small resort that allows children, but, thankfully, also has a private area for adults. We travelled here on a spur of the moment (less than a week's notice) "Girl's Only Trip" in March 2014. The resort was nice--it was clean, but it was... More

Was this review helpful? Yes 1
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoyed every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(43)
  • Very good(30)
  • World cafe(27)
  • Great time(26)
  • Kid Club(26)
  • Adult pool(21)
  • Ocean views(19)
  • El Patio(15)
  • Hot tub(15)
  • Playa del(11)

Additional Information about Dreams Puerto Aventuras Resort & Spa All Inclusive

Address: Km 269.5 Carretera Chetumal Pto Juarez, Puerto Aventuras 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa All Inclusive 4*
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa All Inclusive Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Puerto Aventuras #4 Family Hotel in Puerto Aventuras #4 Luxury Hotel in Puerto Aventuras #5 On the Beach Hotel in Puerto Aventuras #5 Spa Hotel in Puerto Aventuras #5 Top resorts Hotel in Puerto Aventuras #6 Romantic Hotel in Puerto Aventuras
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305

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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