We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dreams Puerto Aventuras Resort & Spa All Inclusive

Certificate of Excellence
Hotel website
Hotel deals
Km 269.5 Carretera Chetumal Pto Juarez, Puerto Aventuras 77500, Mexico
Special Offer
Summer Savings up 40%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Dreams Puerto Aventuras Resort & Spa All Inclusive
Professional photos View all
Browse nearby
Dreams Puerto Aventuras Resort & Spa All Inclusive
Add Photo Write a Review

2,795 Reviews from our TripAdvisor Community

Traveler rating
    1,349
    876
    341
    139
    90
See reviews for
1,229
966
27
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (845)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2795)
  • Mar-May only
    (782)
  • Jun-Aug only
    (629)
  • Sep-Nov only
    (643)
  • Dec-Feb only
    (741)
All months
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I gave this hotel an average rating because of the following: The hotel was nice, clean and service was top notch. I liked that there was a quiet side away from all the kids, music and hustle. The pool was clean and maintained. The towel bin was only left empty once in the afternoon. My husband went to the other... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 days ago NEW

I just spent the weekend with a big group from school (57adults/57 tweens). The landscape is beautiful, the room was very comfortable, the food was average but the personnel in general was very unfriendly. This is an example of how bad service can spoil a great experience. I was very surprised because mexicans are usually very nice with guests. Surprisingly,... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff was outstanding!!! They made this a wonderful birthday vacation.The service was exceptional from check in to check out. Anything the staff could do to make this a pleasant trip, they did. On my bday, while eating breakfast, one of the managers suggested that I eat at a particular restaurant. Which I did, and was surprised with a bday... More 

Was this review helpful? Yes 1
ny
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am very familiar and I love the dreams hotels. I stayed in different location in the Caribbean and the experience is always being great! Great Food, Great environment, great people and great vicinity. This one wasn't the exception . At first I was disappointed thinking is far from the from the international airport. Dreams Puerto Aventuras is a small... More 

Was this review helpful? Yes
Lewisville, Texas
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel it self was nice, our bell person Ronnie was very attentive. The restaurant food not so much with the exception of the sushi bar. The restaurant staff was 50/50 on the service. The hotel is secluded and a least 30 minutes away from Playa Del Carmen. There are a couple other all inclusive hotels next to Dreams but... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Read others reviews on this site had helped me choose this destination as my first time out of the USA. The flight was around 3 hours and then and hour to an hour and a half drive to get to the resort. Once at the resort they offer you a welcome drink made out of cucumber and lemon which has... More 

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Generally the holiday has been lovely, but if you are having a wedding please be careful. I am currently here and had my wedding yesterday and the photographer didn't turn up for the ceremony. I complained as I will never get those memories again. After contacting the wedding reception desk, they arranged for the photographer to come and I got... More 

Was this review helpful? Yes 2
Libertyville, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The beach at Puerto Aventuras is awesome. No waves, great for little kids & big kids alike. Lots of activities like the catamaran, kayaks, snorkel, sunning, swimming & the best service technician by the name of HUGO!! Great Rum & cranberry drinks - WOOHOO. Definitely would go back again.

Was this review helpful? Yes 2
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Don't expect the room you book! Don't be fooled by the word 'upgrade' the translation means your children have a mattress without blankets on the floor! Beware of the hygene. We contracted shigella which is a form of disentry that means they don't follow hand hygiene rules! Oh, and if you try and contact the hotel after the event (we... More 

Was this review helpful? Yes 8
1 review
4 of 5 stars Reviewed 1 week ago NEW

We went to this resort due to the fact that we were invited to a wedding. The resort is beautiful, the staff is excellent - we loved the servers in the seaside cafe the best. - Favorites were Manuel, Mateo, and Walter! I would highly recommend Dreams in the future - however the only negative at this particular resort was... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Room service(40)
  • Very good(30)
  • World cafe(25)
  • Kid Club(24)
  • Great time(21)
  • Adult pool(18)
  • Ocean views(17)
  • Hot tub(14)
  • El Patio(14)
  • Playa del(10)
Questions? Get answers from hotel staff and past guests. Ask a question

3,018 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2762)
Viewed
Pool/beach area (727)
Viewed
Dining (253)
Viewed
View from room (146)
Viewed
Room/suite (368)
Viewed
Hotel & grounds (511)
Viewed
Bathroom (54)
Viewed
Family/play areas (60)
Viewed
Business center/function rooms (19)
Viewed
2:20
Videos (3)
Viewed
Other (621)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (238)
Viewed
Amenities (17)
Viewed
Beach (14)
Viewed
Deluxe Garden View Room (26)
Viewed
Family Deluxe Room (20)
Viewed
Honeymoon Jacuzzi Ocean View (22)
Viewed
Honeymoon Suite (22)
Viewed
One Bedroom Suite (39)
Viewed
Pool (9)
Viewed
Restaurants and Bars (35)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Room/suite (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay