We stayed here for a wedding in May 2008, and the resort was nice but HUGE! It was a 15 minute walk from our room to the pool or the beach. The lobby and restaurants were 5-10 minutes away as well. There were "Trains" to get around, but they didn't run very often. For guests staying in the Royal Suites,... more

Arrived back on 8 October 2008 and miss the place already. I cannot for the life of me understand anyone complaining about this place, it is in beautiful surroundings, clean, comfortable and the food was lovely. I am a fussy eater and was a little concerned before i arrived, but i need not have been, because everyone was catered for.... more

I stayed at this hotel in September. My parents had stayed here in January and raved about it. At first I thought the place was incredible. We had the Mayan suite so we had an outdoor showers. It is beautiful and the food was great. The drinks seemed a little water downed. It wasnt until the next day when I... more

My husband and I visited the Colonial in July, and remain flummoxed as to the complaints people have registered about this beautiful Resort. We found the hotel stunning and immaculate, and could not fault the way staff treated us during our three week stay. Friendly just isn't a strong enough word. They always smiled, were efficient and professional; they couldn't... more

well lets see my husband and i are very easy to please and have been on many vacations some better than others which we understand we wont like or be pleased with everything but this one by far was the worst vacation ever!!! we checked into the hotel for 6 days which our room was to be ready by 3... more

My boyfriend and I are a british couple, aged 19 and 21 and have just returned from a 2week stay in grand palladium colonial in riviera maya. We loved every minute of our holiday and really did not want to come home when the 2weeks were up. The transfer from the airport was nearly 2 hours which could be a... more

We just returned from a great trip to the Grand Palladium Colonial. My husband and I stayed in a Mayan suite. Let's start with transfers, we used AGI and paid extra for the private transfers. First AGI is great, clean comfortable vans, friendly drivers and great service. The resort in general was well maintained and clean, it looked fantastic. The... more

Returned last week from a 2 week holiday that was out of this world.! You really have to go and experience it for yourself . The resort is immaculate and the service is excellent. Very friendly staff and service with a smile. There is something for everyone here -quiet relaxation on peaceful stretches of beach and quiet pools OR entertainment... more

Even though it was our third vacation in three years at the G.P., arriving at the Palladium never fails to take my breath away. We had a Junior Suite in Building 21, third floor. Great location! Close to the beach, Secret Pool and just a short walk to the White Sands pool. One of our favorite things about the Palladium... more