Just got back last night. Went with wife and 3 kids (8-12 yrs) and two other families. Resort is beautiful and kept that way by an army of unassuming staff. We spent most of our days at the big pool on the White Sands side (Tip - it is only 4 feet deep so easier to manuever than the Colonial... more

Fantastic resort, ignore the bad reviews, some things are never good enough for nit pickers- fantastic service- we didnt tip once (2 masters students) and they all treated us very well, they really go out of their way to make your stay perfect. We had a standard room in the colonial which was very clean and well maintained. 2 weeks... more

grand palladium colonial resort and spa riviera maya mexico. well to start off with dont bother paying for a junior suite as it is NOT worth the money. It says that you get a hydro therapy bath and slippers and dressing gown and alcholic drinks in your mini bar. Well the hydro therapy bath is actually a normal bath with... more

I liked our stay at the Colonial. It was so beautiful and overall a great experience. I suggest you check it out, but keep in mind a few disadvantages of this resort. We were part of a group for our friends' wedding- it was very lovely and we did not have anything robbed during the ceremony as one reviewer mentioned.... more

Wonder full place for a family on a budget looking for a great resort.Myself 30yrs,my wife27,my daughter12,and son 7 took 4nt trip to grand palladium and had a blast.The place is huge but everything you need is right there for you .The employees were very friendly the place was always clean.The pools are every where and the main two are... more

We just returned from the Grand Palladium Colonial Resort & Spa in the Mayan Riviera and we had a ball. We travelled as a family, 2 adults , a 16 year old, 2 fourteen year olds and a twelve year old. We were nervous after reading some of the reviews, but we were pleasantly surprised. It was very clean, the... more

Stunning location, diabolical service (with one or two notable exceptions) only one of the restaurants would we have eaten in twice, and with a minimum hour wait for a table a little bowl of nibbles with your bar drinks would have ben a nice touch, thats if you could get a drink in under 30 minutes! Take lots of tip... more

My biggest problem with this place was the lack of air conditioning in the restaurants and the poor service when the a/c went out in our room. This was a poor example for a Super 8 let alone a major resort. The food was ok, but the staff was rude. This place has completely turned me off Mexico. more

The service was horrible - the employees seem like they hate their jobs and never look at you or greet you with a smile. Our check-in was a disaster - we planned our trip and reservations 4 months out. We were told all our parties would be in the same building. They had us spread out in different buildings and... more