We went to thr Grand Palladium Colonial on Feb 1,2009 -Feb, 8, 2009, We checked in and went to our room, (we requested 1 king size bed and top floor with our travel agent) we got 2 double beds instead and our room was on the top floor, we proceeded to go back to the reception desk and explained our... more

My wife and I have travelled to many places including Antigua, Cuba, Curacao, Peurta Vallarta, St Kitts etc and this was the best Resort we have been to. We checked this place out carefully on Trip Advisor before we booked and one should trust travelors ratings, the vast majority of which were very good to excellent. It's been my experience... more

I absolutely amazed by everything at this resort. I was part of a large group for a wedding that was happening later in the week. We arrived without issue at the resort around 1pm local time, quickly changed and headed to the pool to wait for our rooms. That was the only part of the trip but the rooms were... more

Well this is going hurt ,but here goes. We are second timers at the Pladdium ,we just fell in love with it last year. This year though was very dissapointing. It seems that that have grown too much for their capacity to handle people. The service has suffered, the food has really gone down hill ,and the placed was overcrowded... more

This is our 5th trip to the Mayan Riviera, travelling with another family, 4 kids (ages 3-7) in total. Although the property is very nice (we're not scared by walking) the disappointing service really knocked it down to a 4 star at best. We were very excited to have unlimited access to the a la cartes and were told that... more

We just got back from a week at the Grand Palladium Colonial. We were originally booked into the Riviera, but were moved at check-in. The resort is beautiful and clean. The main drawback for me was how huge and spread out everything was, so it took a while to get anywhere. However, the trolley system was quite good for those... more

I just returned from the Grand Palladium. We stayed in the Colonial section. I travelled with my mother, I am 42 and my mother is 64. This was my mother's first time to Mexico and my third. The resort was absolutely beautiful, the grounds, the pools, restaurants, beaches etc. The staff were all very pleasant, I know I had read... more

We just come back from Grand colonial Palladium We simply love that hotel, the service is good the room are good and the ''A la carte'' Restaurant are amazing We specially love the Bamboo and the Brezilian. You dont nid reservation, But if you dont want to wait before dinner, make sure that you eat between 6pm and 7pm. For... more

We arrived Jan7-14. We were in the Mayan suite and absolutely loved the outdoor shower! You could bring your sandy things in and rinse and dry them outdoors. There's also something incredibly romantic about showering outside( alone or not ;) ). Food-if you dont want to wait in the a la cartes-eventually the same food will be on a buffet... more