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Barcelo Maya Caribe

Certificate of Excellence
4.0 of 5
Hotel website
Ctra Federal Chetumal-Puerto Juarez, Km 266.3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Caribe
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Ranked #7 of 16 Hotels in Puerto Aventuras
Certificate of Excellence
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1,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belle Fourche
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is my seventh trip to Barcelo. I can only hope that no one ever listens to any negative comments or reviews. Everything is always great with great Food, Rooms and great services. I would live there at any level anytime.. Thanks Barcelo

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Edson
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Awesome would highly recommend it for the whole family 👍 Fully intend on returning next spring 😉 All the staff was very helpful and very polite Great food, great beaches and pools Lots to do throughout the resort

Review collected in partnership with this hotel

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Wilmington, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was a girls getaway trip for me and a friend. We had an amazing vacation! We stayed at the Caribe hotel but were able to go to all other hotels in the resort as well. This resort has it all - beautiful beach and pools, clean comfortable rooms, plenty of dining options, and activities for adults and kids. Very... More 

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Saskatoon, Saskatchewan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our Maya Caribe was in an excellent location - - - and the beach front area is clean, and you can walk in both directions, with the walking amount near 3 km. There is a wooden walk-out pier, and people jumped off the dock to swim, cool off, swim with fish, and just have fun. The dolphinarium is really neat... More 

Review collected in partnership with this hotel

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Woodbridge, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once again, we just returned from our 10 day vacation at Barcelo. This time we stayed at the newly renovated Caribe. We have been going to this resort for the last 15 years, at least twice a year, and we are never once disappointed. We are avid travellers and we call this our second home. We must say, this is... More 

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Calgary, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Got back from Barcelo Maya Caribe yesterday, and we would have given anything to stay longer. The resort itself was spotless and each lobby was decorated differenty. The pools were the perfect temperature and the beach was soft white sand with lots of lounges available....no towel games here. We really enjoyed the food in the buffet, and the staff were... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Barcelo maya caribe for 5 nights. Defiantly not long enough for this great resort. You get access to three other resorts (beach, colonial, tropical). There's so much to do. Never got bored. The buffet was pretty good. I read some bad reviews about it, but I guess some people are just picky because I enjoyed it especially... More 

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DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Steven S: Many thank s for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service. We appreciate your good remarks abut our buffet as we always try to offer as many options as possible in order to... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We went back in September 2014 and had a blast! Absolutely gorgeous resort with plenty to do, and we loved the excursions. Just wish the food was a little better, since I expected a little more from the restaurants. We did really enjoy the seafood place though, I think called Caribe. Fabulous service, and one of the best meals ever!

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great time at the Barcelo Caribe. Food and Facilities were excellent. No complaints at all. Great resort for familes. Would like to say a special thanks to the entertainement staff: Fernanda, Maritza, Kenny, Fergie, Jessi and Orlando. They were wonderful and kept us entertained. Thanks once again for making it a great holiday for our family.

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear alan19742015: Thank you so much for sharing your impressions about Barcelo Maya Beach Resort, we are glad we have accomplished your expectations and enjoyed your vacation with us. At Barceló Maya Caribe, it is very important every single member of the familyfor this reason we have many different types of activities in order to keep everybody as happy as... More 

Hillsboro, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We just returned from 11 days at Barcelo. My only complaint: it wasn't enough time!!! The staff was so kind and wonderful during our stay. I have extremely high expectations from working in customer service and resort industries. They did more than I expected and made us feel very special! There are too many names for me to remember, but... More 

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear HollieLD: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users,we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at food and our staff, who make a great job trying to... More 

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