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All 15 Puerto Aventuras hotels

Barcelo Maya Caribe

3.0 of 5 Resort (All-Inclusive)   |   Ctra Federal Chetumal-Puerto Juarez, Km 266.3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Caribe
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82%
Certificate of Excellence 2013
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942 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castleton, High Peak
Contributor
17 reviews 17 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked a great deal with Thomson (Tui) for 17 days AI at the Barcelo Maya Caribe Beach. This cost less than 14 days AI in the Canaries or Egypt for instance. We had a jungle view room in Sayil block which was homely but after only 3 days were upgraded free to a seaview junior suite with balcony jacuzzi... More

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Saleman; First of all I would like to thank you for spending your vacation at the Barceló Maya Beach Resort, we are glad that you and your family enjoyed your stay with us, however I would like to apologise for the incidents you mentioned that meant you were not able to fully enjoy your vacations. Also thank you for the... More

darlington wi
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We went in March 2013, this place was beautiful.The resort was close to the beach.The beach was georgeous.White sand and clear blue water!Staff was great...helpful and friendly.Loved it there!!!!Hope to return sometime soon.Well worth the money.

Was this review helpful? Yes 4
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

alpickl; Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, we are very happy that you enjoyed your time with us, we continue working hard to improve our services and create unforgetable experiences to all of our guests. Best regards, More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was very friendly. rooms were clean but older. food was good. Beach was always clean. lots of sea life near the beach. saw turtles, stingrays, lobster eels and many other forms of sea life. a bit of a swim to get out to the reef. Ground were very well kept. lots of birds and animals roaming the grounds. All... More

Was this review helpful? Yes 4
David James N, Director General at Barcelo Maya Caribe, responded to this review

pauldoyle: First of all I would like to thank you for spending your vacation at the Barceló Maya Caribe, Our main goal is to fulfill the expectations of every single guest we have the pleasure to serve, and we are pleased to read that we succeded. Best regards, More

Bassano Del Grappa, Italy
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This resort is really nice and big. As a guest of Maya Caribe you're allowed to use the services at Maya Beach (located on left looking at the sea) but not at Maya Tropical, Colonial and Deluxe. You can however walking over there. It's not a big problem anyway. Rooms are just average but probably you will spend your time... More

Was this review helpful? Yes 3
David James N, Director General at Barcelo Maya Caribe, responded to this review

giampi2602; Many thanks for your contact, and your comments regarding your stay at Barcelo Maya Caribe, we are very happy that you and your family enjoyed your time with us. We always try to do our best to satisfy our guests and make their vacation enjoyable, I would also like to assure you that guest feedback is very important for... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good points and bad points really. As others have said, the rooms at the Caribe were tired and the walls were very thin (if you know what I mean...................). We had a leaky toilet that was reported, but not fixed during our stay. There were other minor issues that were not attended to despite repeated requests (replacement towels and do... More

Was this review helpful? Yes 3
DirGralBeach-Caribe, Director General at Barcelo Maya Caribe, responded to this review

Grant52; First of all I would like to thank you for spending your vacation at the Barceló Maya Caribe. Please, receive our sincere apologies for the incidents you experienced during your stay at our hotel, we are really sorry you were not able to fully enjoy your vacations. We would have liked to have been able to speak with you... More

Vancouver, Canada
1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I just returned from a spring break vacation to this resort. We were at the Maya Beach side of the resort and were traveling with another family. We had requested rooms close to one another and the front desk was accommodating and place us in a great location close to the pool and beach. I would also... More

Was this review helpful? Yes 10
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Vanric2014; First of all I would like to thank you for spending your vacation at the Barceló Maya Beach Resort, we are glad that you enjoyed your stay with us, however I would like to apologise for the incidents you mentioned that meant you were not able to fully enjoy your vacations. We always try to do our best to... More

Sheboygan Falls, Wisconsin
Top Contributor
57 reviews 57 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a Junior Suite Club Premium March 5-12 in the Caribe section. We had friends staying in the Beach section and were able to see the upgraded Club Premium section. The Caribe rooms definitely looked dated compared to the upgraded Beach rooms; however, we felt the Caribe layout was better for a family. Although the bathroom door is... More

Was this review helpful? Yes 5
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a package and think the picture do not do this place justice. The entire property is immaculate and the grounds are kept beautiful. Restaurants, always great choice could have possibly been slightly hotter but for a weeks stay we were given vouchers to eat in the A La Carte's for four nights so when we went in there as... More

Was this review helpful? Yes 2
Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went with our 2 teenage daughters over spring break and were concerned that it would be very busy. The resort shares the property with the Beach, Tropical, and Palace so it was huge and we never had any issue finding chairs around the pool or on the beach and we often commented "where is everyone". The Caribe is a... More

Was this review helpful? Yes 1
New York, NY
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I just returned from a 3 night stay here. We wanted a quick getaway from the cold NY weather and needless to say we wanted to stay longer. We both loved our stay here. I travel often to Europe and the Caribbean. I've used cheapcaribbean.com for 3 trips now into the Caribbean. Great time for relaxation and... More

Was this review helpful? Yes 6

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Additional Information about Barcelo Maya Caribe

Also Known As:
Barcelo Maya Caribe Hotel
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Beach Caribe
Barcelo Maya Caribe Riviera Maya/Puerto Aventuras, Mexico
Address: Ctra Federal Chetumal-Puerto Juarez, Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#9 Family Hotel in Puerto Aventuras
#9 Romantic Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Maya Caribe 3*
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