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All 15 Puerto Aventuras hotels

Barcelo Maya Beach

3.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
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Ranked #7 of 15 hotels in Puerto Aventuras
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Rhonda A Chilliwack, British Columbia, Canada
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4,649 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
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English first
Chilliwack, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The resort was beautiful. The pools wonderfully refreshing. Lots of amenities. Great food. Gorgeous beach. It was an amazing experience. We booked our trip through Sunwing. They were helpful and available to answer our questions. We booked several excursions through them. Each excursion was well planned and extremely enjoyable. It was comforting to see that they were painfully diligent in... More

Was this review helpful? Yes
DirectorBeachCaribe, Director General at Barcelo Maya Beach, responded to this review

Rhonda A;Many thanks for your contact and your comments regarding your experience at Barceló Maya Beach, we are happy we have exceeded your expectations and you enjoyed your vacations. We will be pleased to serve you again in the future. Best regards, More

Lisbon
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I’ve been in this hotel in the beginning of August 2014. It was amazing. I loved the art décor through the hotel and the decoration of all the common areas that appear to have been recently renovated. The food at the buffet restaurants is very good. Breakfast is amazing. The a la carte restaurants are even better with all the... More

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DirectorBeachCaribe, Director General at Barcelo Maya Beach, responded to this review

Malisbon: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. We look forward to serving you again in the... More

Contributor
19 reviews 19 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at Barceló Maya Beach Jul 18-28, 2014 with my 15 y.o son. We were picked up at the airport by a mini-bus and arrived at the hotel at ~noon. The check in was fast, but the room would be only available at 3 pm - the official check-in time (we really hoped they had some mercy for the tired... More

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Chula Vista, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here in May 2014 and returned the week of August 10-17, 2014. We felt like we were at home. The staff is very friendly and do everything possible to make your stay perfect. We were a family group and they had all rooms in the same area. The grounds are well kept . There was a lot of... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

yanci3; Thank you for your preference to Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you and your family have enjoyed the property and Services, we also want to thank you for finding our staff to be hard working and friendly. We are pleased that... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All I can say is WOW ! The food was amazing at the buffets , there was a huge variety and everything I tried was delicious :) Our room was and oceanfront suite and it was huge! We had a nice dining area and large living room with a patio door , our bedroom was separated by sliding doors ...there... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Director General at Barcelo Maya Beach, responded to this review

Paris 0002; Many thanks for your contact and your comments regarding your experience at Barceló Maya Beach, we are happy we have exceeded your expectations and you enjoyed your vacations. We will be pleased to serve you again in the future. Best regards, More

Sainte-Julie, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to return to the Dressel Divers...not only for the outstanding instructional facility provided to the novice divers,but also for high standard of diving ethic present in all facet of the diving operations from the front desk of the reception to the boat crew of the diving boat. A ideal vacation spot, for a serious divers who want to... More

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DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Charles F: Thank you for you contact and your comments regarding your stay at Barceló Maya Beach, we will share your impressions witht the Dressel Divers staff. We look forward to hosting you again. Best regards, More

Clare, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

There's not much difference between Barcelo Hotels-- they have similar foods, beverages and other amenities. We've been to three of them and they are pretty good for the price. The beach at the Maya is just ok. There seemed to be some extra vegetation that was getting broken apart near the shore. It made the water a strange orange color... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Chadrock1175; Thank you so much for your preference to Barcelo Maya Beach Resort and the time you have taken to share your impresions with the Tripadvisor users , especially your comments regarding the front desk and response times, we will certainly use this information to improve our attention to all our guests. It will be our pleasure to serve you... More

Ottawa, Canada
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We made our reservation @ 3 months ahead. We made it clear that we want Maya beach because we will be attending a wedding and all the guests were staying at Maya Beach. We got our confirmation and reservation # for Barcelo Maya Beach. When we arrived at hotel, those bell boys treated us like we were gate crashers. They... More

Was this review helpful? Yes 7
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

MemnonAga; Many thanks for your comments regarding your experience at Barceló Maya Beach, we are glad you enjoyed the property and services, however I would like to apologize that your recent visit was not perfect. Please allow me to clarify about the staff’s behavior, we will certainly take into consideration your comments and we are continually training our personal to... More

Redding, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have been to the Mexico Riviera Maya 4 times in the past 7 years and for the price you cannot beat the Barcelo Maya Beach/Caribe. We went to Barceló Beach 3 years ago and it was so beautiful we wanted to go back, but we were getting nervous because of so many negative reviews regarding the... More

Was this review helpful? Yes 5
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Patti W; Many thanks for your contact and your comments regarding our services. We are very pleased that you continue to enjoy your stays and thank you for your continued patronage of Barcelo Maya Beach Resort. I would like to assure that we take all comments very seriously as we know they help us to improve our services. It would... More

Newmarket, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful resort with well maintained grounds. The beach is awesome and you can snorkel right from the beach area The staff are friendly, the food is great and so are the drinks. There is lots to do, including sailing on the clear blue water, shopping in their shopping centre, tennis, volleyball, evening shows in the theatre and the mini golf... More

Was this review helpful? Yes 5
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Livija14; I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions, we are glad you have enjoyed the property and service. We look forward to serving you again in the future. Best regards, More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Grounds were beautiful(8)
  • Playa del(8)
  • Air conditioning(7)
  • Pool bar(6)
  • Mexican restaurant(6)
  • Great time(6)
  • Nice and clean(5)
  • Palm trees(5)
  • Most part(4)

Additional Information about Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Maya Beach 3*
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Puerto Aventuras #5 Romantic Hotel in Puerto Aventuras #6 On the Beach Hotel in Puerto Aventuras #6 Spa Hotel in Puerto Aventuras #6 Top resorts Hotel in Puerto Aventuras #7 Family Hotel in Puerto Aventuras
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Number of rooms
630

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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