We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Puerto Aventuras hotels

Barcelo Maya Beach

3.0 of 5 Resort (All-Inclusive)   |   Ctra Federal Chetumal, Km 266.3, Puerto Aventuras 77750, Mexico
Hotel amenities
Save Saved
You added Barcelo Maya Beach to your Saves list
Barcelo Maya Beach
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Barcelo.com Expedia.com Venere.com
and 1 more site!
81%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
jachlem64 Rainhill, United Kingdom
Write a Review

4,383 people have reviewed this hotel

Traveler rating
    2,158
    1,376
    454
    234
    161
See reviews for
1330
1547
25
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rainhill, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

Try to keep this short,but lots to tell never wrote on trip advisor before but felt we had to after this vacation. 16th plus time to the Caribbean (Jamaica x2,Dominican x4, St Lucia x1, Barbados x3, done a lot, this is our 6th time to Mexico(stayed previously Bahia Akumel, Iberostar Lindo, Flamenco Xcaret, Princess, and Club Las Velas in Cancun)... More

Was this review helpful? Yes
Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

All in all a terrific resort, the food and bulk of the staff were terrific the rooms and relitivity to the beach and pool were amazing. The downfall our room had a broken air conditionar the front desk staff was basically useless in resolving the issue we actually had to get the hotel manager involved in order to fix the... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Go to Dominican t; First of all I would like to thank you for spending your vacation at the Barceló Maya Beach Resort. We are pleased that you have enjoyed your stay with us and you found our staff to be hard working and friendly. Our goal remains that of serving all of our guests to the best of our... More

Kentville, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a week at the Barceló Maya Beach resort. This was a great stay at a very nice resort. The service was outstanding from start to finish all staff was the best. Great resort, very nice rooms, great food and very nice beach. It was a very busy time of year at the resort and everything went off... More

Was this review helpful? Yes
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

wingsfan10: Thank you for spending your vacation at Barceló Maya Beach and the time you have taken to share your comments with the Tripadvisor users, we are pleased that we have exceeded your expectations. Our goal remains that of serving all of our guests to the best of our ability, to ensure that we are creating unforgettable experiences. We look... More

Chicago, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an AWESOME time at Barceló Maya Beach!!! When we arrived we wanted to view a regular room and the newly renovated Club Premium Room. The young lady at reception was nice enough to take us to view both rooms. Although the regular room was very nice the premium room was heaven, so we upgraded and it was WELL... More

Was this review helpful? Yes 5
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

tramo2014: Many thanks for choosing Barceló Maya Beach as your vacation resort and for the time you have taken to share your comments with the Tripadvisor users. We are glad that you enjoyed many aspects of your stay and you found our staff helpful and friendly. We take all comments very seriously as we know they help us to improve... More

Warrington, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We (me, husband and 6 year old) arrived at this hotel after being sent from the catalonia (they had overbooked - see my review of this hotel for the full story) so didnt know what to expect. We had never been to mexico or the caribean either. We loved this hotel for many reasons and it had only a few... More

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

dawn h; We appreciate the time you have taken to share your impressions about Barceló Maya Beach Resort with the Tripadvisor users, we are glad that we exceeded your expectations and we will be pleased to serve you again in the future. Best Regards, More

Swansea, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 16 night here in March/early April it was a large resort and you can eat and drink in 4 of the hotels based on the complex - Tropical, Beach, Caribe and 1 more (can't remember name). The Palace is not part of the package. The waters are very shallow (bit too shallow for swimming) but suitable for children. Food... More

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

claireoflynn; Thank you for spending your vacations at Barceló Maya Beach Resort, we are glad you enjoyed your stay with us, also thank you for share your comments with the Tripadvisor users. we look forward to serving you again in the future. Kind Regards, More

Vancouver, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family of 4 travelled here mid-March for spring break. We stayed in the Maya Beach part of the resort. The resort is made up of 5 Barcelo hotels - Maya Beach, Caribe, Tropical, (1 more) & Palace. As you go from the Maya Beach (south end) to the Palace (north end) it seems fancier and more expensive. As part... More

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

cengizg29; We appreciate the time you have taken to share your impressions at the Barceló Maya Beach Resort with the Tripadvisor users, we take all comments very seriously as we know they help us to improve our services every day. we look forward to serving you again in the future. Best regards, More

Ottawa, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Good, the Bad and the Ugly. The Good: This is a nice resort, newly renovated with with nice facilities. The lobby and common areas have been recently updated and present very well. We had taken advantage of a last minute deal and were pleasently pleased on arrival. The staff (for the most part) were very accomodating. Waiters and waitresses,... More

Was this review helpful? Yes 4
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear RobApr2014: Many thanks for choosing Barceló Maya Beach as your vacation resort and for the time you have taken to share your comments with us. We are glad that you enjoyed many aspects of your stay, however would like to apologize that everything was not up to the standard you would have liked. The comfort of our guests is... More

Pickering, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just got back from a week at the Barcelo. Great trip! The resort is newly renovated, very good food and large selection. Gym and spa are nice, though I found the spa expensive. Pool is very nice, beach is rocky and it was quite windy the entire week - maybe the season? If your a beach... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Tara O; Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, we are glad that your enjoyed many aspects of your vacation and you found our staff to be hard working and friendly, we will be pleased to serve you again in the future. Best Regards, More

usa
Top Contributor
233 reviews 233 reviews
42 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 1 week ago

Actually I went here a bit farther in the past but can't note that date in TripAdvisor. Connections from and to the airport were smooth and efficient as was our registration. We really enjoyed our stay. We had come for a wedding and were lucky to have perfect weather. The rooms were comfortable and the grounds were lovely. I liked... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

traveltode; Thank your for your comments regarding your stay at Barceló Maya Beach, we are glad that you enjoyed your stay with us and we appreciate the time you have taken to share your impressions. Our main goal is to fulfill the expectations of every single guest we have the pleasure to serve, as we want you back home totally... More

Been to Barcelo Maya Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Playa del(8)
  • Grounds were beautiful(8)
  • Air conditioning(7)
  • Great time(6)
  • Pool bar(6)
  • Mexican restaurant(6)
  • Nice and clean(5)
  • Palm trees(5)
  • Most part(4)

Additional Information about Barcelo Maya Beach

Address: Ctra Federal Chetumal, Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#5 Romantic Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Maya Beach 3*
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Expedia, Venere and Otel so you can book your Barcelo Maya Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Beach Resort
Barcelo Maya
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico

Owners: What's your side of the story?

If you own or manage Barcelo Maya Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.