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Barcelo Maya Beach

Certificate of Excellence
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Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
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Best prices for: 1 room 1 guest
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Barcelo Maya Beach
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Barcelo Maya Beach
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5,238 Reviews from our TripAdvisor Community

Traveler rating
    2,588
    1,659
    546
    259
    186
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1,605
1,907
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
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Playa del Carmen
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I am not always a fan of the all-inclusive concept but in March 2015 when I needed to just kick back and relax then let me tell you that Barcelo Maya Beach was just what the doctor ordered!! This hotel is practically a city so it's not an intimate experience where you get to know the staff but the staff... More 

Was this review helpful? Yes 1
Burlington, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I believe this was my fifth visit with family and two first time visitors. I've taken pictures to show them from previous trips but you can't really describe the resort or the area with pictures. The first-timers LOVED IT and hope to go back another time. This trip report is long - if you don't want to view it -... More 

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear jana_wolf9: Thank you so much for sharing your impressions about Barcelo Maya Beach Resort, we are glad we have accomplished your expectations and enjoyed your vacation with us.we also want to thank you for finding our staff to be hard working and friendly, especially the witers at the pool and our Guest Service Staff, and I can let you... More 

Burbank, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from Barceló Beach Resort and it was wonderful. The staff were amazing and always willing to help in whatever you needed. We loved the sunset cruise. It was the highlight of our trip. Went to an inlet and snorkeled and saw some ruins. They views of the sunset on the way back were amazing. Facu and his... More 

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear Sandy L: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We appreciate the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank... More 

Eagle, Idaho
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here at the Barceló Beach Resort May 1st-May 11th. This was our 3rd trip to this resort. We went to celebrate our 25th Wedding anniversary, my birthday and Mothers Day. (The resort surprised us with Champagne and a delicious cake for our anniversary and then again on my birthday another bottle of Champagne and a birthday cake.....yes, they... More 

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear rcluedtka: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We appreciate so much the fact that you have chosen us as your option to celebrate all these special events, and we are glad we have been part of them,... More 

San Jose, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We wanted to get beach and warm sea and we got it! Water was beautiful color and warm. Sand was soft. Area of the hotel was clean. Food was good. Staff was friendly. The only problem was leaking toilet which they tried fixing 2 times without success. We just put a glass under the leaking pipe to collect water as... More 

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear Iryna M: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be friendly, we will share your kind comments... More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved this place. It is gorgeous. However, we were exhausted just from walking to the beach and back to our room, pool bar, restaurants... We loved it there but wish they would have golf carts for guests to walk around their gorgeous property. We were sad not to have seen the entire property and what fun stuff was offered.

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear Kalondu D: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service. Please let me explain that we actually have internal transport that takes you to the beach and different parts of the hotel, unfortunately... More 

Halifax, Canada
2 reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this resort. Have been coming here every year since the resort first opened. The beach is amazing and where we spend most of our time; either relaxing with a book or taking long walks. The people who work at this resort are awesome. We have gotten to know many of them and they are like family. We love... More 

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear crosbydeb: Many thanks, we value your preference and we want to thank you for choosing Barceló Maya Beach Resort as your favorite vacation spot once again, we really appreciate your kind words and the time you have taken to share your experience. We love your positive attitude towards our services, and we will be sure to pass your kind... More 

Ceske Budejovice, Czech Republic
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel from 25th March to 1st April. I must say it was the best holiday we've ever been to. We have visited Dominican republic, Thailand, Martinique etc. but this hotel and destination took our breath away. This resort is a lot like a city. Your own and friendly city. There are so many activities to do,... More 

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear Tereza K: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We are happy you could enjoy the property and the service, especially on the variety of activities we have to offer for everybody We appreciate so much the fact... More 

Thibodaux, Louisiana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Barcelo Maya caribe. It was in the middle of everything we could want to do: pool, beach, bars, buffet, the Italian and Japanese restaurant, gym, shopping, putt putt golf, and bowling. We traveled with a big group of 25 and the staff accommodated us to our needs as. Big group with moving tables together in the buffet... More 

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear Agautreaux: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your experience. We are very glad you could enjoy many aspects of your stay, and we are really happy that our main goal of creating unforgettable experiences have accomplished on you. We love your positive attitude... More 

Reston, Virginia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my husband's and my first time in the Cancun area and I would say we we both very pleased with the Barcelo Maya Resort. Our room was the very most basic, but it was cleaned well every day and we were not spending a lot of time there, so it sufficed. I believe spending more would have gotten... More 

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear LowenR: Many thanks for your contact and your comments regarding your experience at Barceló Maya Beach, we are happy we have met your expectations and enjoyed your vacations woth us. We appreciate your good remarks about our staff, we will be happy to pass your kind comments onto them. it is pleasant to read that ypu coul enjoy common... More 

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