Excellent, prompt service all throughout the resort. Very friendly staff, overall. They courteously answered all of our many questions at the front desk. We had a great time on the excursion out to the ecological park, with a little snorkling, cliff jumping (except the broken toe incident), and hammock laying. It was very romantic for couples but I can see... More

Beautiful setting, Very clean, great ambiance. Food was very good Beach was OK Service was good Only thing I did not like was the quality of booze, cheap liquor, no brand names

Had my wedding at Maya Beach Resort with all guests staying here as well. Its a big complex with 4 joined resorts that have everything to keep you entertained all week. We chose to have our wedding here because it has a nice Catholic chapel within the complex for the wedding and had our private reception at Azul Beach which... More

This was our third time to this resort. We just returned from a fabulous time from May 14-19th. There are four other hotels on this complex. The Maya Beach has the best beach, the others have too many rocks and the Palace has no beach. The staff here were wonderful and attentive. ROOMS: The rooms were very clean and spacious.... More

The resort itself was nice and clean. I took my 8 year old daughter from May 13-20th. We had a pretty great time! This resort is the lowest on the scale of the 5 though so if your looking for something better go to the Tropical or Colonial. Barcelo Palace is #1 Tropical #2 Colonial #3 Caribe #4 Beach #5... More

was in this resort twice : 2007 and 2011 , both times- had a great time! exellent beach ( the best from the resorts i've been to) , very good night entertainment , good choice of water sports , very- very nice beach . great value for the price . good for the kids

We loved this hotel!| It was our first time to mexico and i dont think we couldve gotten a better place for a better price. The buffet had tons of variety.. food was okayy..not the best but we survived. and the beach was amazing! Staff was really nice also!

Everything was nice, but you cannot escape the heat, our room had to be around 78-85 degrees day and night. We had the front desk involved many times to fix the problem but nothing seemed to work and the workers felt our room was cool. Def not something we are used to in the US. Other than that beach was... More

If you ever go to mexico then stay here, its beautiful and relaxing. The rooms are big enough and clean. food is great even though its buffet. the views are amazing and the atmosphere is worth a long flight. we went on our honey moon here and i would go again. wish i had brought the kids as there is... More