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Barcelo Maya Beach

Certificate of Excellence
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Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Beach
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5,053 reviews from our community

Traveler rating
    2,497
    1,599
    527
    252
    178
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1,542
1,827
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

The grounds and scenery are excellent, with palm trees, flowers and shimmering pools along the walkways. The food is top-notch and it has endless swimming pools for all ages. A small water park for the young at heart, and dolphins on site. Did I mention the food? It is worthwhile mentioning it twice. The Caribbean is emerald green and spectacular,... More 

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Bristol, United Kingdom
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel was superb. The rooms, the people, the pools, the food were all great. Our daughter used the kids club and she loved it. I have no hesitation but to recommend and we would love to return soon! We also paid a little extra for the choice of a la carte restaurants and it was well worth it.

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

the place is beautiful - and getting there is no problem the food at buffets is ok - you won't starve but i would think the food would be at least slightly better - the sushi, salads, pastas and grilled fish are typically very good and reliable. i have food allergies and it was extremely difficult to get anyone to... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

We normally do not share negative reviews but feel a sense of duty towards anyone considering spending their hard earned money in such a hotel. We have traveled quite a bit to most Caribbean countries and have had our share of experiences from top notch 5 star to midrange accommodations but the Barcelo chain in Riviera Maya has gone beyond... More 

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Surrey, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

This upcoming April 2015 family trip will be our 7th time at the Barceló Maya Beach Resort. Through the past few years, we have also brought lots of friends and extended family to the resort. Updated amenities, pools, restaurants, great food selection, great staff and comfortable rooms make for a great couple or family vacation. Also a very special mention... More 

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Saginaw, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful and very clean resort! Wonderful accommodations, outstanding staff, excellent food and drink! The beautiful white sandy beach along side of a crystal clear sea was picturesque! We experienced an awesome sunrise! The pools area with swim up bars at each end was way cool!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was the 4th trip here for my husband and me, 2nd for my elderly parents, and 1st for our three kids - 9, 11, and 22. We had a great time overall!! Since our last visit they remodeled the entire resort, and it looks very nice. The food was not always as hot as it should be on the... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the most beautiful place I have ever seen. It was so clean and well put together with the most friendly people I have ever met. I want to give a special shout out to our personal guide Yurea and Victor who did the most amazing job while taking us snorkeling and to the ruins. If possible to choose... More 

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear Jehary: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas... More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

All in all a nice family vacation however I booked the Barcelo Tropical and they placed us at the Barcelo Beach. I'm still convinced that we were charged a premium price for the Tropical over the Beach. Seems like a "bait and switch" to me. We did get adjoining rooms and the beach is quieter. This was our second trip... More 

Was this review helpful? Yes 2
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear sllitschke: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. I would like to apoligize for the inconvenience that meant you could not enjoy an entirely perfect holidays with us, however please let me explain that due to recent renovations... More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my first review of any hotel or resort. I[ll start of by saying I did three months of research before deciding on where my girlfriend and I would take a vacation. We thought of Europe, South America, Central America, Australia, etc., etc. We ended up deciding on the Yukatan Peninsula. Ive traveled in this region in the past,... More 

Was this review helpful? Yes 6
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear TimC: First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We are happy that you have enjoyed your experience as our main goal is to make sure that all our guests leave with wonderful memories of their stay here and... More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Grounds were beautiful(8)
  • Playa del(8)
  • Air conditioning(7)
  • Great time(6)
  • Mexican restaurant(6)
  • Pool bar(6)
  • Nice and clean(5)
  • Palm trees(5)
  • Most part(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (22)
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Deluxe Room (38)
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Junior Suite Deluxe Ocean View Club Premium (40)
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The Hotel (37)

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