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All 15 Puerto Aventuras hotels

Barcelo Maya Beach

3.0 of 5 Resort (All-Inclusive)   |   Ctra Federal Chetumal, Km 266.3, Puerto Aventuras 77750, Mexico
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Barcelo Maya Beach
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81%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
claireoflynn Swansea, United Kingdom
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4,373 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Spent 16 night here in March/early April it was a large resort and you can eat and drink in 4 of the hotels based on the complex - Tropical, Beach, Caribe and 1 more (can't remember name). The Palace is not part of the package. The waters are very shallow (bit too shallow for swimming) but suitable for children. Food... More

Was this review helpful? Yes 2
Vancouver, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our family of 4 travelled here mid-March for spring break. We stayed in the Maya Beach part of the resort. The resort is made up of 5 Barcelo hotels - Maya Beach, Caribe, Tropical, (1 more) & Palace. As you go from the Maya Beach (south end) to the Palace (north end) it seems fancier and more expensive. As part... More

Was this review helpful? Yes 2
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Good, the Bad and the Ugly. The Good: This is a nice resort, newly renovated with with nice facilities. The lobby and common areas have been recently updated and present very well. We had taken advantage of a last minute deal and were pleasently pleased on arrival. The staff (for the most part) were very accomodating. Waiters and waitresses,... More

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Dear RobApr2014: Many thanks for choosing Barceló Maya Beach as your vacation resort and for the time you have taken to share your comments with us. We are glad that you enjoyed many aspects of your stay, however would like to apologize that everything was not up to the standard you would have liked. The comfort of our guests is... More

Pickering, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I just got back from a week at the Barcelo. Great trip! The resort is newly renovated, very good food and large selection. Gym and spa are nice, though I found the spa expensive. Pool is very nice, beach is rocky and it was quite windy the entire week - maybe the season? If your a beach... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Tara O; Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, we are glad that your enjoyed many aspects of your vacation and you found our staff to be hard working and friendly, we will be pleased to serve you again in the future. Best Regards, More

usa
Top Contributor
231 reviews 231 reviews
41 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Actually I went here a bit farther in the past but can't note that date in TripAdvisor. Connections from and to the airport were smooth and efficient as was our registration. We really enjoyed our stay. We had come for a wedding and were lucky to have perfect weather. The rooms were comfortable and the grounds were lovely. I liked... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

traveltode; Thank your for your comments regarding your stay at Barceló Maya Beach, we are glad that you enjoyed your stay with us and we appreciate the time you have taken to share your impressions. Our main goal is to fulfill the expectations of every single guest we have the pleasure to serve, as we want you back home totally... More

Wisconsin Dells, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This resort would be considered average. There are some very nice parts of the resort and some other area that could use improvement. I will start with the bad. We stayed in the Tulum building. I was not impressed with the rooms. They were dated and the air conditioning in one of our rooms didn't work. The fridge in the... More

Was this review helpful? Yes 1
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Jeffrey B; First of all I would like to thank you for spending your vacation at the Barceló Maya Beach Resort, we are glad that you and your family enjoyed your stay with us, however I would like to apologise for the incidents you mentioned that meant you were not able to fully enjoy your vacations. Also thank you for... More

Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were in the Coba building April 6th to 13th, top floor, overlooking the 24-hour Beach Lobby bar and reflection pool. Our plus and minus review, Pluses, + Reception desk staff were helpful, + Electronic safe included, + Coffee maker in room, + Flat screen TV in room, + Evening shows at Teatro Kukulkan, + Bathroom fixtures all operated as... More

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DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

AlKaTcona; Many thanks for your comments regarding your stay at Barceló Maya Beach Resort. we are very happy that you enjoyed your time with us. I would like to let you know that we take all comments very seriously as we know they help us to improve our services and wherever possible we are happy to listen and learn. we... More

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I just returned from staying at the Barcelo all inclusive resort. I will start with good things first because there are not too many of those. Resort is big, clean, and well kept. The only good service I received was in buffet. Staff was very nice and accomidating. Food was good as well. Now I shall return to the bad... More

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

JennyLuv; Many thanks for your comments regarding your stay at Barceló Maya Beach and the time you have taken to express your discomfort, we are sincerely sorry that everything was not up to the standard that you would have liked. we take all comments very seriously as we know they help us to improve our services, our main goal is... More

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Barceló Maya Beach hotel at the massive Barceló Maya resort complex in April 5-12, 2014. It was a last minute booking and I picked the least expensive of all the six hotels in the complex. As things turned out it happened to be in the newest addition and the room and furnishings were almost new. Our... More

Was this review helpful? Yes 3
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

cocodog85; First of all, we would like to thank your for choosing Barceló Maya Beach as your vacation resort, also we appreciate the time you have taken to share your comments, it is really important for us to receive all guests feedback to keep improving our services every day. we look forward to serving your again in the future. Best... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This vacation was absolutely perfect! Food, weather, and fun! I have never seen a group of people work harder in a hotel. I hope they are paid well, because they deserve it. I enjoyed the staffs humour. The beach was lovely and the hotel was beyond beautiful!

Was this review helpful? Yes 5
DirectorBeachCaribe, Gerente at Barcelo Maya Beach, responded to this review

Melanie D; First of all thank your for choosing Barceló Maya Beach as your vacation resort, also we are glad that you enjoyed many aspects of your vacation and you found our staff to be hard working and friendly. We look forward to serving you again in the future. Best Regards, More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Grounds were beautiful(8)
  • Playa del(8)
  • Air conditioning(7)
  • Great time(6)
  • Mexican restaurant(6)
  • Pool bar(6)
  • Palm trees(5)
  • Nice and clean(5)
  • Most part(4)

Additional Information about Barcelo Maya Beach

Address: Ctra Federal Chetumal, Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#5 Romantic Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Barcelo Maya Beach 3*
Reservation Options:
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Also Known As:
Barcelo Maya Beach Resort
Barcelo Maya
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico

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