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Catalonia Riviera Maya

GreenLeadersPlatinum level
Avenida Xcacel Lote 1 Plano 2 Manzana 18 | Solidaridad, Puerto Aventuras 77783, Mexico
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1 room 1 guest
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Catalonia Riviera Maya
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5,103 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the lobby, to my suite with 3 balconies, one facing the ocean, to the spa, to the beachside bar I loved this resort. It was clean, staff was super friendly. The food is ok at the buffets but the themed restaurants are excellent and the romantic dinner on the beach is super romantic and intimate. My hubby and I... More 

Was this review helpful? Yes 4
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review
Google Translation

Estimado Karm Agradecemos sus comentarios respecto a su reciente visita a nuestro Resort. Nos da gusto saber que tuvo una... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ok, so I'm really behind with this review, but my wife and I went on our honeymoon back in May and had a great time! Riviera Maya is a beautiful part of Mexico and Catalonia fulfilled our expectations. All of the staff we encountered were professional and welcoming. We went with Southwest Vacations and everything went smoothly. Some pros and... More 

Was this review helpful? Yes 3
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Ben First of all, Congratulations!! We ́re so glad you had a great Honeymoon with us. Thank you so much for your comments. Our staff is going to receive your kind comments. Your feedback will serve as an inspiration to them and to our team to continue working with passion, ensuring our valued guests have an enjoyable and a... More 

Rhos on sea
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited here 2 years ago and will be visiting again next Christmas as it was so good! With plenty of restaurants to choose from with in the hotel and also outside in puerto aventuras , there is no better place for a relaxing holiday! You can swim with dolphins, take day trips to amazing places, eat delicious guacamole and... More 

Was this review helpful? Yes 4
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Beth On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback of your recent stay, being of the utmost importance for us and our main source to improve our facilities and service. It is so nice to hear that you enjoyed your vacation and we... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean grounds and room. Food was average, would have like to have seen more mexican food. Pools were good. The only problem was the beach. The beach was horrible with rocks all over. You can not even get in the water there are so many. All in all, good hotel.

Was this review helpful? Yes 1
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Arom We would like to thank you for choosing our resort as your host on your recent gateway to our destination. Let us apologize for not exceeding your expectations in some aspects of your stay with us. The coral reef in front of our Resort makes the beach a little rocky, but is a small price to pay for... More 

County Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was very warm and welcoming on arrival , all staff especially the waiters by pool area gave excellent service and always with a smile, entertainment crew were amazing , such fun day and night always had time to chat and fool around. Lots going on round pool throughout the day and lots of entertainment on a night indoors and... More 

Was this review helpful? Yes 1
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Ang Thank you for your comments; we are thrilled to know that you had an amazing stay. Thank you for your nice remarks about our delicious food, roomkeeping and staff. We hope you can visit us again soon. Best Regards General Manager More 

Cheshire Uk
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 2 weeks at this lovely hotel and am already missing it! Family holiday with teenage kids which was enjoyed by all. Plenty to do for all or just chilling by the pool or on the beach if you want. We were glad that we upgraded as the first week was very busy and unless you were up... More 

Was this review helpful? Yes 6
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear guest We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. Hopefully, you could give us the opportunity to serve you again soon. Best Regards General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

The warning is not about the hotel but about the MOSQUITOES I am at the hotel now with the family it's the 25th August if you are visiting the hotel bring plenty of insect repellent the best is DEET. The shop sells a good after bit gel called Andantol... (The other thing to warn you about is if you are... More 

Was this review helpful? Yes 13
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear guest We would like to thank you for choosing our resort as your host on your recent gateway to our destination. On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback while you stay at our Resort. Being of the utmost importance for us and... More 

Ewing
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from a week in Mexico. This has been the second time we have gone to the Catalonia Riviera Maya, and my 4th time to Mexico. We loved this resort so much last year we decided to come back this year. I am a single woman with two daughters, I look for safety and convenience when we... More 

Was this review helpful? Yes 5
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear guest On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback of your recent stay, being of the utmost importance for us and our main source to improve our facilities and service. It is so nice to hear that you enjoyed your vacation and we... More 

Basingstoke, England, United Kingdom
Level Contributor
137 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here for my sons Wedding on the beach. The hotel did all the wedding arrangements from a wedding shop in the hotel. Our rooms were very good,clean and linen changed every day.Several Restarants including a Mexican ,Spanish,Italian and Japanese. The latter we thought was best .When we ordered we had a starter .Where we were sitting [seats for 12]... More 

Was this review helpful? Yes 7
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Spud First of all, congratulations for your son's wedding! We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. Hopefully, you could give us the opportunity to serve... More 

Redditch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Where to begin! This hotel was awesome. You want a genuine review about the place before booking then look no further. The entrance is beautiful when you arrive on the coach which is always a relief let's be honest when pulling up ... the grounds are incredibly well kept and the maids do such a grand job cleaning the rooms.... More 

Was this review helpful? Yes 9
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Emilie On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback of your recent stay, being of the utmost importance for us and our main source to improve our facilities and service. It is so nice to hear that you enjoyed your vacation and we... More 

Hotel Review Summarization

What travelers say

  • Very good(41)
  • Standard room(34)
  • Great time(26)
  • Steak house(21)
  • Entertainment staff(18)
  • Snack bar(18)
  • Japanese restaurant(15)
  • Water shoes(13)
  • Pool area(10)
  • Playa del(9)
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