So after of weeks looking for the best Resort, my husband and I decided to go to Catalonia Riviera Maya. This was our first time going to Mexico. We were kind of scared to go to Mexico because everything that's being going on in the news, however we decided to go. I have been to many resort, but only in... More

My wife and I recently spent a few very enjoyable days at this resort. The staff was very polite and customer service was graded an A...we would have given an A+ but we asked for additional pillows twice and never received them. We were not going to let such a small issue keep us from enjoying ourselves. We were usually... More

Even though we paid a premium for an upgraded room And better services, this resort was a joke. Customer service is the last thing on anyones mind. My fiancée got incredibly sick from the food, staff was unapologetic and unhelpful. Food was terrible, we saw things left out at room temperature that were extreme health violations. Entertainment was a joke...unfortunately... More

We have stayed in 8 different resorts in the Riviera, all better then this one. The food was adequate, but the handling was poor. The cook used the same fork to pick up raw fish, pork, or chicken, as she did to pick up cooked meat and put on your plate! My son contracted salmonella during our stay. The staff... More

Sorry this review has taken so long, I was married here in november 2011, we stayed for 2 weeks, flying from birmingham airport in the uk, the cat is absolutely stunning, perfect in every way, our wedding day was an absolute dream come true, anyone thinking of booking a wedding, do not hesitate, Gabriella & Pillar made our day a... More

  We stayed from 5/14 to 5/18.   A scary first impression as we entered a gated "community" which is Puerto Aventuras.    Unlike other resorts where you have a long driveway to the resort,  this has condos and places under development.  We honestly did not know what to expect because it appeared unsafe.  But once we arrived to the... More

Returned last week from a great 2 week holiday at this resort! Hotel is very clean in general, rooms could be a bit better, but they are basic and all you need really, i mean who spends their holiday in your hotel room anyway... The weather was beautiful, pure sunshine for nearly the whole 2 weeks, a half hour rain... More

This hotel is so great in every way! When we first arrived everyone was so nice and wonderful. They gave us (my boyfriend and I) an option of upgrading our room for an extra $50 a night. We decided to see our standard room first and then see the upgraded room. The standard room was nice and fine but when... More

For the most part, my husband and I really enjoyed this resort. We upgraded to a privileged room upon booking so I can't speak for the regular rooms, but our particular room was incredibly clean and very updated. There is plenty of seating by the pool and we were impressed by the number of "umbrellas" on the beach as well.... More