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Catalonia Riviera Maya

GreenLeadersGold level
Avenida Xcacel Lote 1 Plano 2 Manzana 18 | Solidaridad, Puerto Aventuras 77783, Mexico
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Catalonia Riviera Maya
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4,821 Reviews from our TripAdvisor Community

Traveler rating
    2,062
    1,702
    616
    279
    162
See reviews for
1,145
1,999
63
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (787)
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Norman, Oklahoma
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Catalonia for 7 days, just got back home Thursday May 28. My fiancée, our 15 yr old daughter and her best friend went. We all had a blast. The activity crew were amazing. Manuel, Barbara, and Javii all with the activity crew really took the pool time to the next level. They are always doing something... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I returned this last week from our honeymoon, and I can honestly say that the Catalonia Riviera Maya was the perfect location for a honeymoon. We booked the Privileged Honeymoon package which came with fantastic amenities and an awesome room. The a la carte restaurants we went to were the Alebrejes, Bellevista, and the Terrance. All three... More 

Was this review helpful? Yes 6
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for an inexpensive getaway this is probably the resort to choose. Booked on Expedia- Superior Privileged. Stayed end of May, 6 nights. I would HIGHLY recommend that you book privileged, and because we booked Superior we were able to stay in the "new" suites. They were very clean, spacious, and nice. Superior Suites included: walk-in shower,... More 

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Lexington, Kentucky
Top Contributor
61 reviews 61 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

OK This is not a typical 5 star hotel (not snooty, not perfect) but I can't say enough nice things about our stay. The staff were wonderful, it is on it's own cove with part of the coral reef 30 feet from the beech and snorkling is included. Good restaurants, very clean, an amazing spa, and a dive shop on... More 

Was this review helpful? Yes 1
Scotland - Perthshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visited this hotel in September 2014 as a couple. I have no complaints, the room was perfect, no issues. The room had a coffee machine, large balcony and a great sized bathroom. The range of food I the hotel was generally ok. The steak house and Japenese being our favourite. The buffet was good but the main restaurant was... More 

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Charleston, South Carolina
Top Contributor
57 reviews 57 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, my husband and I had a lovely time at this resort. In summary, the pools are nice, the staff is great, the beach is a little rocky but not bad, and food decent. Some of the bar staff could use some training in making drinks and the rooms need some severe updating. More details below. We booked a "Privileged... More 

Was this review helpful? Yes 1
Brentwood, California
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We traded a studio through Interval International and got your basic hotel room with 2 double beds. The room was like a ghetto room, and needed updating along with maintenance. Besides a water leak from the ceiling in the bathroom, the thermostat was broken, electrical plugs were hanging out of the wall, cracked floor tiles and cracked bathroom sink, stained... More 

Was this review helpful? Yes 5
NJ
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

All the employees were friendly hope management treats them well. They go out of their way to be friendly. Resort overall is great. Super clean. Chill out bar the place to be. Food was ok. No real stand outs Upgrade to privileged suite when you book. . Loved the room. Was in building 9 Bring water shoes sun block Not... More 

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catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear LYNCHEPJR, We would like to start by thank you for taking the time to write us your comments about your stay at the Catalonia Riviera Maya & Yucatan Beach. Be advised that the opinion of our guests is very important to us as they help you to improve our facilities and service everyday. We would like to thank you... More 

Mexico City, Mexico
1 review
3 of 5 stars Reviewed 5 days ago NEW

We have to wait four hour to get the room, and we have a broken phone in the room, so we have to walk in this big hotel till the reception to ask for help every time we need, our baby need a medicine and we had walk every time to the loby to ask for information o for to... More 

Was this review helpful? Yes
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Victor P, First of all we would like to thank you for forwarding us your comment as the opinion of our guests is very important to us and our main source to improve our facilities and service, here at the Catalonia Riviera Maya & Yucatan Beach. We are sorry you spent much time for your room to be ready.... More 

Oakdale, Connecticut
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My brother had a broken ankle asked for a room on a lower floor, the response was "your a tough guy things are close". Drinks are just syrup and liquor, pictures of drink specials have fruit, asked for fruit in drink piece or orange, cherry. No fruit at any of the bars including the VIP beach. You need to go... More 

Was this review helpful? Yes 1
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Diane062, First of all we would like to thank you for writing your opinion about your stay in our hotel, as the opinion of our guests is very important for us. Sorry to hear that your stay was not to your liking. We guarantee that we will seriously consider your feedback to improve our service. We hope you decide... More 

Hotel Review Summarization

What travelers say

  • Very good(41)
  • Standard room(34)
  • Great time(26)
  • Steak house(21)
  • Entertainment staff(18)
  • Snack bar(18)
  • Japanese restaurant(15)
  • Water shoes(13)
  • Pool area(10)
  • Playa del(9)
Questions? Get answers from hotel staff and past guests. Ask a question

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