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Catalonia Riviera Maya

Certificate of Excellence
Avenida Xcacel Lote 1 Plano 2 Manzana 18 | Solidaridad, Puerto Aventuras 77783, Mexico
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Catalonia Riviera Maya
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Catalonia Riviera Maya
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4,713 reviews from our community

Traveler rating
    2,017
    1,661
    608
    271
    156
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1,121
1,939
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Germain, Wisconsin
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second visit to catalonia riviera maya, we really liked it just as much as last year but maybe better because we didn't think the entertainment was very good last year, but this year they had a lot going on at the pool even though the wind and seaweed was bad....they kept us by the pool with music... More 

Was this review helpful? Yes
Columbia, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

we recently stayed at the Catalonia over spring break! we loved the food at both the a la carte restaurants and the buffets(we didn't particularly like the netted one though). the ice cream is to die for😍😍 WE LOVED THE CREPERIE(especially the banana splits). staff was nice friend.y and accommodating! we made some great friends there also! I would definitely... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I went to Catalonia Riviera Maya with my friend April 18 - 23. We both had a really nice time at Catalonia. We did a couple activities (sailing, snorkeling and swimming with dolphins) and could walk to all of these activities from the resort. Our room was nice and clean. The food in the buffets wasn't great. However, the specialty... More 

Was this review helpful? Yes 1
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

If anyone reading this was anything like me, who spent DAYS reading reviews and hesitating on booking because of some of the reviews, PLEASE READ my review! It will be long, but I want to include everything! First of all I went April 11-18 with 3 other friends. I used cheap Caribbean to make my reservations which was simple, no... More 

Was this review helpful? Yes 18
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Haileyfireman, We would like to start by thank you for taking the time to write us your comments about your stay at the Catalonia Riviera Maya & Yucatan Beach. Be advised that the opinion of our guests is very important to us as they help you to improve our facilities and service everyday. It's a pleasure to know that... More 

Milwaukee, Wisconsin, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Catalonia Riviera Maya over Spring Break (the week of Easter). The hotel was full and likely at its peak service level as well. I did quite a bit of research and have been to Mexico about a dozen times so we have a pretty good perspective. I think these are some of the things someone needs to... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this hotel as it seemed to have all that we wanted. After a long journey and arriving early afternoon in the heat we did have a wait at reception to check in. Once checked in we went to our rooms.We were 2 couples,our room was fine apart from prohibited tape across the balcony which was unsafe and our... More 

Was this review helpful? Yes 1
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Hayley B, First of all we would like to thank you for forwarding us your comment as the opinion of our guests is very important to us and our main source to improve our facilities and service, here at the Catalonia Riviera Maya & Yucatan Beach. We are sorry you spent much time for check in. We are taking... More 

West Fargo, North Dakota
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all...do NOT listen to all of the bad reviews. I cannot understand how anyone could have a bad time at this resort. My boyfriend and I stayed from February 4th to the 12th of this year. I had read that checking in took forever, but we didn't have any issues. We were greeted with smiles and a fruity... More 

Was this review helpful? Yes 14
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Devin L, Thank you for choosing Catalonia Riviera Maya and yucatan beach, and for taking time to share your helpful and kind comments. We always love hearing when guests enjoy their holidays with us and the high level of service our staff provides. I will be sure to share your positive compliments with the team. It will be a... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleasantly surprised, especially considering some negative reviews. Yes, the beach leaves a bit to be desired, but there's plenty to go around. I would very highly recommend upgrading to "privileged" status. We had a hot tub on the balcony. It's not that much more money, and its well worth it. The food was all very good (save... More 

Was this review helpful? Yes 4
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Dorkyhood, On behalf of Catalonia Riviera Maya & Yucatan Beach, we would like to thank the time you are taking to share your feedback of your recent stay. It is great to know that you had a good time and enjoyed our facilities and services. We feel very proud of the impression you had from the hotel and our... More 

New Haven, Connecticut
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arrival, the bagboy handed us a beverage and we were in high spirits. This all changed in the matter of minutes when we attempted to check in. The employee took our passports and began to stare at his computer, in silence, for ten minutes. As a result, this made us feel uncomfortable and nervous. By now, a line had... More 

Was this review helpful? Yes 2
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Matthewd83, We would like to start by thank you for taking the time to write us your comments about your stay at the Catalonia Riviera Maya & Yucatan Beach. Be advised that the opinion of our guests is very important to us as they help you to improve our facilities and service everyday. We are sorry you spent much... More 

2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

My boyfriend and I just returned from a six-night stay at the Catalonia Riviera Maya; we will not be staying there again. The most important thing to know about Catalonia is that the company--even when booking directly through the website--does not guarantee your reservation. We specifically booked a room at the Catalonia Playa Maroma because of its location on a... More 

Was this review helpful? Yes 8
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Mike D, We would like to start by thank you for taking the time to write us your comments about your stay at the Catalonia Riviera Maya & Yucatan Beach. Be advised that the opinion of our guests is very important to us as they help you to improve our facilities and service everyday. It is great to know... More 

Hotel Review Summarization

What travelers say

  • Very good(41)
  • Standard room(34)
  • Great time(26)
  • Steak house(21)
  • Entertainment staff(18)
  • Snack bar(18)
  • Japanese restaurant(15)
  • Water shoes(13)
  • Pool area(10)
  • Playa del(9)
Questions? Get answers from hotel staff and past guests. Ask a question

5,462 photos of this hotel

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