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Catalonia Riviera Maya

3.5 of 5 Avenida Xcacel Lote 1 Plano 2 Manzana 18 | Solidaridad, Puerto Aventuras 77783, Mexico
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Certificate of Excellence 2014
Catalonia Riviera Maya
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Catalonia Riviera Maya
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4,503 reviews from our community

Traveler rating
    1,920
    1,596
    581
    259
    147
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1,066
1,848
55
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincolnshire, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

We upgraded our room to a suite, which was very spacious.(A bargain at $10 US) The furniture was a little old fashioned and the decor was a little tired. Having said all that it was very clean and everything worked. The hotel had every thing you needed, and was spread out over a large area. There were 5 restaurants. The... More 

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Winnipeg, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We found the staff to be friendly and helpful. The rooms were clean, the beds were okay. The food was good even after two weeks' stay, the buffet was usually pretty good - sometimes just okay and sometimes really good, and the a la carte options and the creperie kept things interesting. There is a lot to do on the... More 

Was this review helpful? Yes 2
edmonton
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This resort is very clean but I feel like that's all is got going for it, the beds are years past needing to be replaced. The ac doesn't work I tried having a shower 4 times but there was not enough water pressure to support the water going up the pipes. They forget the coffee and the water bottles half... More 

Was this review helpful? Yes 2
Orillia, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The resort and Staff are great, buffet food was excellent and the A la Cartes was amazing. As others suggested beach is little rocky and upgrading is good but little perks like room items, private bar area and beach. this may not be a big thing for most but my biggest problem was that you can only buy things on... More 

Was this review helpful? Yes 1
Lockport, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This review is actually for the Catalonia Yucatan that we booked through our travel agent for Jan. 18 - 25, 2015. This resort is in the Pueto Aventuras area so the marina and shops are a short walk away. We got to the resort Sunday evening and were informed that due to overbooking we were going to be bumped to... More 

Was this review helpful? Yes 1
Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Firstly, we bought our vacation through Groupon for Maroma - Catalonia, however they emailed us to say that we were unable to stay there and made our accommodations for this resort... It is in a separate area where there are homes, other resorts, Marinas, Dolphins and Manatee swim pools. You are able to ride bikes from the resort within the... More 

Was this review helpful? Yes 2
Springfield, NJ
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My family of 11 people (3 children under the age of 6) all met my brother (Good, but not Great review) at the hotel for a 10 day vacation. Although I agree with my brother that a 2 hour check in is totally unnecessary, I think most of it was caused by the confusion of Roman "upgrading" my wife and... More 

Was this review helpful? Yes 2
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Blueaiz, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel. We... More 

Dover, Delaware
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon arriving at the resort, we met the rest of my family who was there before us. They offered to upgrade us to "Privilege" status, but then explained that my niece and her family would share a Deluxe Suite with us. We were not sure this was a good idea. We asked about the room, and the individual "Ramon" said... More 

Was this review helpful? Yes 1
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Chief1944, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and see... More 

Slippery Rock, Pennsylvania
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

When we booked with Catalonia Riviera Maya, we were expecting paradise! We have been to Mexico several times, but this was the first trip to this area. We came with another couple January 10 through January 17, 2015. We were offered an upgrade but chose not to. Our room was VERY clean and we had an "okay" view of the... More 

Was this review helpful? Yes 3
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Smpallerino, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. It is true that our beach is rocky; this because the hotel is located in... More 

Wayne, New Jersey
Top Contributor
52 reviews 52 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

We went with a group of 15 people to the Catalonia Riviera Maya over the Christmas to New Years week. We were told that the hotel was full, checking in was time consuming and a bit of a problem. Despite requesting weeks in advance double bed arrangements for some of our party we were told that none was available. Rooms... More 

Was this review helpful? Yes 3
catrivieramaya1, Director General at Catalonia Riviera Maya, responded to this review

Dear Ablabl, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience As you may know, our hotel operates “run of the house” and therefore any requests concerning room location, view or type of bedding cannot and are not confirmed in advance. Which means that requests may be made but... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Standard room(40)
  • Great time(28)
  • Steak house(22)
  • Entertainment staff(21)
  • Japanese restaurant(19)
  • Snack bar(19)
  • Water shoes(13)
  • Playa del(13)
  • Pool area(12)

Additional Information about Catalonia Riviera Maya

Address: Avenida Xcacel Lote 1 Plano 2 Manzana 18 | Solidaridad, Puerto Aventuras 77783, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Catalonia Riviera Maya 3.5*
Number of rooms: 423
Reservation Options:
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Also Known As:
Catalonia Riviera Maya Puerto Aventuras, Mexico
Catalonia Hotel Mexico
Catalonia Rivera Maya
Riviera Maya Catalonia
Hotel Catalonia Riviera Maya
Catalonia Riveria Maya
Catalonia Riviera Maya Resort
Catalonia Riviera Maya All Inclusive
Catalonia Mexico
Hotel Style:
#6 Family Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#11 On the Beach Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras

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