We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Dorado Seaside Suites, by Karisma

Travelers' Choice award winner
Hotel website
Hotel deals
Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
El Dorado Seaside Suites, by Karisma
Professional photos View all
Browse nearby
El Dorado Seaside Suites, by Karisma
Write a Review

5,150 reviews from our community

Traveler rating
    3,557
    1,016
    304
    161
    112
See reviews for
112
3,868
28
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,454)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5150)
  • Mar-May only
    (1356)
  • Jun-Aug only
    (1173)
  • Sep-Nov only
    (1156)
  • Dec-Feb only
    (1465)
All months
Cardiff
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed today NEW

My wife and i have just returned from EDSS, and i can honestly say i could not fault the resort. After the airport nightmare, from check in to check out everything was excellente. The staff always have a hola amigo for you and nothing is to much trouble for them. We loved all the resturants especially mia casa, the gourmet... More 

Was this review helpful? Yes 1
Romford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Very well kept hotel with fantastic staff - they were genuinely friendly and couldn't do enough to help (without being irritating). All the restaurants were amazing, especially the Mexican and Asian. A really good selection of breakfast options, bars, games and activities (both in-house and external activities that the staff would arrange on your behalf). We couldn't fault a single... More 

Was this review helpful? Yes 2
Utica, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have traveled quit a bit to the Riveira Maya, and this was the smallest of the resorts we have tried. The food was excellent as was the service. The entertainment staff was very attentive. Our favorites were Ruth, who was so sweet, welcoming, and helpful. We also loved Chuck (the last Mayan Warrior), Aldo, and Alberto. They made our... More 

Was this review helpful? Yes 2
Cottage Grove, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I really struggle on how to rate our experience. I could easily give El Dorado Seaside Suites a five star rating but could just as easily give it a one star. My wife and I paid for a non-smoking swim-up premium suite figuring the swim-up patio being a major aspect of the room would also be non-smoking. Our neighbors were... More 

Was this review helpful? Yes 1
Des Moines, Iowa
1 review
4 of 5 stars Reviewed yesterday NEW

This was my first time staying at an all-inclusive resort and I was very pleased. We were warmly greeted upon our arrival and the staff was extremely friendly throughout our stay. Our personal concierge was very helpful in setting up dinner reservations and even providing aloe when I got a sunburn. I appreciated being able to let the staff know... More 

Was this review helpful? Yes 1
Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent 2 weeks at this resort in early March and we had a wonderful holiday. All the staff were friendly and happy. We loved that there was a good choice of restaurants, we liked them all The Gourmet Pub was really good, we were confused about the menu the first time but after that no problems. Alejandro was really... More 

Was this review helpful? Yes 1
North Wales
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

After an initial 24hr delay (Thomsons) we arrived. We had a beachfront suite on the groundfloor, and it was immaculate and by far the biggest room we've ever had in the Caribbean. The beach to the right hand side of the hotel is ok but not the best in the region. The bars are great, service is excellent, all the... More 

Was this review helpful? Yes
Scarborough, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited this resort for the first time staying in a basic room.Our room was slightly dated, our friends room had been refurbed with modern fixtures and fittings. Both rooms were large with a big bathroom and huge shower. The beds were very large and comfy. All rooms have a large jacuzzi bath in, big enough to share. The toiletories were... More 

Was this review helpful? Yes 2
Columbus, Ohio
Top Contributor
116 reviews 116 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I friend and I traveled here this past week. It was a wonderful experience. Being an adult only we loved the quiet and peacefulness. The grounds are immaculate; all of the staff incredibly nice (overwhelmingly so). The beach is fairly small. There are many pools, but you have to be aggressive in reserving your spot early in the day otherwise... More 

Was this review helpful? Yes
Fredericia, Denmark
Top Contributor
119 reviews 119 reviews
26 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quite a long review so bear with me. We stayed here for two weeks in March to celebrate my wife’s first 50 years on earth. We had a great time but you make it to what you want it to be. If you have an open mind, you will like the resort. It has a very good vipe to it,... More 

Was this review helpful? Yes 7
Hotel Review Summarization

What travelers say

  • Room service(70)
  • Very good(51)
  • Beach bed(45)
  • Main bar(22)
  • Personal concierge(20)
  • Palm trees(19)
  • Would highly recommend(15)
  • So friendly(13)
  • Activities pool(13)
  • First choice(12)
Questions? Get answers from hotel staff and past guests. Ask a question

6,521 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6224)
Viewed
Room/suite (1164)
Viewed
View from room (280)
Viewed
Hotel & grounds (936)
Viewed
Pool/beach area (1330)
Viewed
Dining (536)
Viewed
Bathroom (60)
Viewed
Business center/function rooms (21)
Viewed
Family/play areas (4)
Viewed
0:52
Videos (4)
Viewed
Other (1889)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (242)
Viewed
Amenities (58)
Viewed
Beach (11)
Viewed
Beachfront Jacuzzi Junior Suite (30)
Viewed
Honeymoon Suite (27)
Viewed
Pool (11)
Viewed
Restaurants and Bars (46)
Viewed
Swim Up Jacuzzi Junior Suite (27)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (9)
Viewed
Bathroom (1)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question