Great hotel but my advice is don't go here with first choice, and dont expect to get a seaview if you book a sea front room (everyone was complaining about the misleading description) more

We travelled from Bristol 5th October for 2 weeks. The flight was good ,upgrade to premium cabin. We has booked an ocean front room I was dissapointed as they gave us a room in block 15 which is near the italian restaurant, which I would not class as ocean front. They then cleaned a room in block 29 which ws... more

Warning, this is a long review because I believe in telling people our experiences to help them decide before spending a considerable amount of money ! Starting from the off : We flew from Bristol, we had upgraded to Premium and booked seats together, arriving at the airport, the check in was fast and we liked the fact that we... more

On arrival the room was disappointing. It didnt feel very clean. Both the sinks were blocked and the shower had no hot water. The room felt a little dusty like you wouldnt like what you would find if you pulled a table out. The air conditioning unit was right above my head and made a loud noise giving me a... more

This was our first trip to Mexico, but we were so impressed by the service (as good as 5 star and 5 star deluxe hotels we've visited) and attentiveness of all the staff (everyone -gardeners, maids, bar staff, waiters, entertainment team, our fantastic concierge Edgar, and management) and the facilities (big, luxurious rooms, 5 restaurants, 7 bars, wellness centre, lovely... more

We spent one week at this resort and it was "FANTASTIC". The weather was great. The resort employees were professional, courteous and extremely welcoming. The food was great, somewhat smaller portions than we were used to, but ordering as much as you like solved that problem. The bartenders were good with most drinks. Scotch on the rocks they made perfectly.... more

The staff was incredible! We loved our bartender Tiburcio. The food was incredible. We ate at the Mexican food restaurant as often as possible and had amazing fried burritos and fish n' chips at the sandwicherie. The rooms were gorgeous. I was a bit dissapointed in our "ocean view" because they trees and other rooms blocked it but we ended... more

We stayed at the El Dorado Seaside Suites for our honeymoon from 3rd - 17th October. And it provided a perfect setting. We flew with First Choice, and guided onto an air conditioned coach waiting outside Cancun airport within minutes of getting our bags. The travel rep then welcomed us to Mexico by selling us some ice cold Corona's, perfect... more

My wife and i stayed here for two weeks in October 2009, it is a nice hotel but when we arrived the room we had booked, a sea view, you could not see the sea it is obscurred by palm trees. The food was at time stone cold and i mean stone cold especially the Italian restaraunt, other people sent... more