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Heaven at the Hard Rock Hotel Riviera Maya

Hotel website
Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Special Price
35% OFF + $1,800 CREDIT
Best prices for: 1 room 1 guest
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Heaven at the Hard Rock Hotel Riviera Maya
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Heaven at the Hard Rock Hotel Riviera Maya
Heaven at the Hard Rock Hotel Riviera Maya
Heaven at the Hard Rock Hotel Riviera Maya
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3,807 reviews from our community

Traveler rating
    2,210
    886
    315
    226
    170
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224
1,764
13
90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (544)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3807)
  • Mar-May only
    (1167)
  • Jun-Aug only
    (891)
  • Sep-Nov only
    (690)
  • Dec-Feb only
    (1059)
All months
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Hotel Review Summarization

What travelers say

  • Room service(24)
  • Very nice(16)
  • Great time(12)
  • Italian restaurant(12)
  • Mayan coffee(12)
  • El Greco(10)
  • Martini bar(9)
  • Romantic dinner(6)
  • Hot stone massage(5)
  • Staff member(4)
Questions? Get answers from hotel staff and past guests. Ask a question

4,022 photos of this hotel

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Pool/beach area (772)
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Dining (183)
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Hotel & grounds (819)
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Bathroom (30)
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Room/suite (362)
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View from room (173)
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Family/play areas (8)
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Business center/function rooms (43)
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0:44
Videos (9)
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Other (1250)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (354)
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Amenities (84)
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Beach (28)
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Concierge Level Ocean View Room (26)
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Covered Pool (8)
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Pool (35)
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Restaurants and Bars (29)
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Second Pool (6)
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The Hotel (78)
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Two-Bedroom Presidential Suite (60)

Management photos: Courtesy of the property manager

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Pool/beach area (2)
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Hotel & grounds (4)
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Family/play areas (4)
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Room/suite (2)
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Other (7)
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