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Heaven at the Hard Rock Hotel Riviera Maya

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Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
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1 room 1 adult
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Heaven at the Hard Rock Hotel Riviera Maya
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4,528 Reviews from our TripAdvisor Community

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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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A TripAdvisor Member
5 of 5 stars Reviewed June 17, 2004

Just read the below issue : I don't understand why you even looked at the Aventura as it is an Adults Only resort ( 18 + ). As well any arrangements should be communicated via Email so there is no misunderstanding. We are returning to the Aventura for the 3rd time this October and have loved every visit. Cheers

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Thank A TripAdvisor Member
Toronto, Ontario
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 16, 2004

The resort is a definite 4.5 stars. Beautiful property, friendly staff, good food and amazing gym facilities and spa. I am overall quite impressed with the size of the resort and organization. We went on this vacation to relax (on our honeymoon) and we did. Enjoyed the pool, the lagoon and the restaurants. Only one experience to note, hostesses at... More 

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Thank Sarahboh
MI
2 reviews
4 of 5 stars Reviewed June 16, 2004

just got home from ASP- started raining thurs ended on sunday night - not a place to go with a friend - cant say loud enough "couples only" not adults only. the spa was great - all treatments were wonderful! the room was nice - the staff was presented with hundreds of unhappy people all rain soaked and miserable -... More 

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Thank hugokc
A TripAdvisor Member
1 of 5 stars Reviewed June 14, 2004

When looking for a place to stay along the riviera we got an ofer through e-mail for 3 night stay free if we agreed to look at their time share offer.A friend of mine owns a time share and called this place they agreed to letting us stay at their hotel, regular room for two adults and three children 3... More 

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1 Thank A TripAdvisor Member
A TripAdvisor Member
5 of 5 stars Reviewed June 14, 2004

Where to begin...Just got back on 6/13 from A.S.P. I think its only fair to describe myself first. This way like-minded people may get more out of this review. My wife and I are mid thirties, have two young children and were in Playa Del Carmen for our ten year anniversary. While we do a ton of road tripping in... More 

Helpful?
8 Thank A TripAdvisor Member
San Francisco, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 14, 2004

We were there 6/5 - 6/13. We are in our late 20's and have stayed at Barcelo Maya Beach and Riu Tequila, so I have something to compare this to. Generally speaking, this vacation was wonderful. This is an ideal place for honeymooners or retirees to enjoy a romantic get away. If this doesn't sould like you, you may want... More 

Helpful?
3 Thank EveryMinuteCounts
A TripAdvisor Member
5 of 5 stars Reviewed June 14, 2004

We stayed at ASP for 10 days from May 27th until June 5th in room 1508. We were on the Spa(North) side close to the water. We loved where our room was located. A little travel background on us. We've been to Beaches Royal Plantations in Jamaica, to the Bahamas, and on a cruise. Royal Plantations was beautiful and the... More 

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1 Thank A TripAdvisor Member
A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2004

We just got back from our vacation at Adventura Spa Palace with another couple celebrating our 20th wedding anniv. We had our travel agent request to put our rooms close by. They accommodated us by placing us across the hall from them. We had the best vacation ever. June 4th thru the 8th. The food was good. The grounds were... More 

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1 Thank A TripAdvisor Member
Ti Kaye
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 13, 2004

I truly feel bad for people who had a bad expierience at the Spa Palce. I just got back on Friday and had a unbelievable time. I have visited other palace resorts and chose to visit Aventura because of it's location. I have done Cancun already and wanted a change. I was not on my honeymoon, and probably wouldn't honeymoon... More 

Helpful?
2 Thank eam530
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 12, 2004

1st of all let me begin by saying I read the reviews posted here for 6 months prior to our trip. We stayed at ASP June 5-12. I went with an open mind knowing that everyone has different opinions on their stays at ASP. Let's begin with the good: The resort is beautiful and the grounds are very well maintained.... More 

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5 Thank ilovetheg8rs
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