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Heaven at the Hard Rock Hotel Riviera Maya

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Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
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Best prices for: 1 room 1 guest
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Heaven at the Hard Rock Hotel Riviera Maya
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Heaven at the Hard Rock Hotel Riviera Maya
Heaven at the Hard Rock Hotel Riviera Maya
Heaven at the Hard Rock Hotel Riviera Maya
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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A TripAdvisor Member
4 of 5 stars Reviewed November 18, 2003

I didn't read these reviews until the week before I went on my honeymoon, and some of them had me scared to death! I thought we were going to a dump! But it was so beautiful and quiet! The staff was so nice, and the resort was very clean. We had no problems whatsoever. My only complaint was with our... More 

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A TripAdvisor Member
5 of 5 stars Reviewed November 17, 2003

My wife and I spent our honeymoon at ASP from OCT 5th - OCT 13th. We decided to stay the extra day to make up for travel time (The hour travel from CAN isn't that bad if tyou have an early enough flight there). Overall we enjoyed our stay, my wife absolutely loved it. Me, being the crital person I... More 

Was this review helpful? Yes 11
A TripAdvisor Member
5 of 5 stars Reviewed November 12, 2003

My Husband and I just got back from ASP. We loved every thing about this beautiful place. The night we arrived it was dark already, when we woke up the next morning we really did'nt like the view we had, so we went to the lobby and with in an hour we were on the first floor by the ocean... More 

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A TripAdvisor Member
5 of 5 stars Reviewed November 12, 2003

Prior to leaving for our trip I read many of the reviews and was skeptical to say the least. However, we were very pleasantly surprised when we got there. This place is great. You have to keep in mind that it is Mexico and not everything is going to be 100% perfect, but this place comes pretty darn close. My... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed November 12, 2003

October 2003, my husband and I stayed at the Spa for 7 nights. We loved it! We read all the reviews prior to going and can say and we did not see any of the negatives that we had read about. The service was amazing all the way around. The food was great no matter what time of the day.... More 

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A TripAdvisor Member
5 of 5 stars Reviewed November 11, 2003

My husband and I just got back from our honeymoon at ASP on 11/10/03. We had a great time. We were looking for a place to relax after a year of wedding planning and we found it. Upon arrival we were greeted with champaigne and smiles from every staff member that saw us. When we were brought to our room,... More 

Was this review helpful? Yes 8
A TripAdvisor Member
5 of 5 stars Reviewed November 10, 2003

My husband and I have stayed at other Cancun "all-inclusives" and this one was wonderful. We were there in October, had really great weather and were spoiled completely by the beautiful grounds and friendly staff. It is an "all-inclusive" with the limitations that implies. This is not the New York Plaza. What it is is relaxing and pampering. If you... More 

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Midland, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 10, 2003

Just got back from ASP, Wife and I had a great time. I read the note board for the last three months leading up to our trip. I found all comments very useful. I suggest going in the off season. We are looking forward to going back to ASP next Nov., but sending more time next year. Go with a... More 

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shreveport
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 4, 2003

My husband and I went to ASP for a week for our honeymoon at the end of October. We had a wonderful time at ASP, which I will elaborate on, but I'll first comment on the drawbacks. For me, the fact that it was so large took away from the appeal. The sheer size of the resort prevented it from... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed November 3, 2003

I have just returned from Aventura Spa Palace after a 2 week stay in October.This is my 2nd holiday at this hotel and will definately not be my last!! You just cannot fault the hotel.The rooms are spacious,clean with turn down service,bathrobes,jacuzzi bath,mini bar and optics in the room-what more could you ask for! The food is superb for an... More 

Was this review helpful? Yes 9
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